Creating a Magical Organization Through Great Management – Episode 3 – Managing for Results – Part 2
In this series, Lee Cockerell, former Executive VP of Operations for Walt Disney World and Clay Clark, the former U.S. Small Business Administrator Entrepreneur of the year, business coach, father of 5 children, and owner of numerous chickens, will deep dive into how to create a magical organization through great management. In this video, you will learn the practical steps that every business owner needs to know to effectively create the right atmosphere for your organization. Lee starts the video off by discussing the practice of inclusiveness and how you have to forget what your parents have told you.
In this video, Lee Cockerell explains that you have to be careful of what you say in front of your employees and children. Keep any negative comments to yourself because your reputation is on the line. When your employees feel better and encouraged they will treat your employees right and it will transfer into their personal lives. The fourth expectation that customers want from your business is knowledgeable employees. Train your employees and this training should go to the very bottom line. You cant have one gap in the chain. Train your employees in the best way so they are able to operate the way you intended them to. Imagine if airlines told their pilates they can land the plan however they want?
Lee mentions that you have to find ways to better your company and implement those ideas quickly! In this video, you will learn the practical and effective management principles that you can implement with your employees and create a better experience for them and your clients. If you are interested in more tips and tricks from Lee Cockerell who managed 40,000 people at Disney World Resort, then keep watching this impactful series to help you manage your team to success.