The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.
- Jeff Bezos
Notable Quotables
I am not a product of my circumstances. I am a product of my decisions.
- Stephen R. Covey
Most people consider me an optimist because I laughingly state that I would take my last two dollars and buy a money belt.
- Zig Ziglar
Even working remotely should be avoided, because misalignment can creep in whenever colleagues aren’t together full-time, in the same place, every day.
- Peter Thiel
if you aspire to be a good conversationalist, be an attentive listener. To be interesting, be interested. Ask questions that other persons will enjoy answering. Encourage them to talk about themselves and their accomplishments.
- Dale Carnegie
Derivatives are financial weapons of mass destruction.
- Warren Buffett
We are a country of artisans and a country of manufacturing. I think Japanese textile technology is the best in the world.
- Tadashi Yanai
We need original thinkers, provocateurs, and people who care. We need marketers who can lead, salespeople able to risk making a human connection, passionate change makers willing to be shunned if it is necessary for them to make a point. Every organization needs a linchpin, the one person who can bring it together and make a difference. Some organizations haven’t realized this yet, or haven’t articulated it, but we need artists.
- Seth Godin
The future of the world’s film industry is in China because we have 1.3 billion people.
- Wang Jianlin
As you begin changing your thinking, start immediately to change your behavior. Begin to act the part of the person you would like to become. Take action on your behavior. Too many people want to feel, then take action. This never works.
- John C. Maxwell
We, too, need to be patient, especially when it comes to reaching new goals.
- George Foreman
Concentrate your energies, your thoughts and your capital. The wise man puts all his eggs in one basket and watches the basket.
- Andrew Carnegie
The only thing worse than being blind is having sight but no vision.
- Helen Keller
I have no sense of nostalgia. Tomorrow is what interests me.
- Francois Pinault
A man has no right to occupy another man’s time unnecessarily.
- John D. Rockefeller
Getting every employee’s mind into the game is a huge part of what the CEO job is all about. Taking everyone’s best ideas and transferring them to others it the secret. Nothing is more important.
- Jack Welch
Don’t blame the marketing department. The buck stops with the chief executive.
- John D. Rockefeller
My principal business consists of giving commercial value to the brilliant, but misdirected, ideas of others…. Accordingly, I never pick up an item without thinking of how I might improve it.
- Thomas Edison
I love building technology, I love programming. I love building teams. And I also love building beautiful things.
- Jack Dorsey
Capitalism has shortfalls. It doesn’t necessarily take care of the poor, and it underfunds innovation, so we have to offset that.
- Bill Gates
I’ve found that luck is quite predictable. If you want more luck, take more chances. Be more active. Show up more often.
- Brian Tracy
I DECLARE I have the grace I need for today. I am full of power, strength, and determination. Nothing I face will be too much for me. I will overcome every obstacle, outlast every challenge, and come through every difficulty better off than I was before. This is my declaration.
- Joel Olsteen
I always saw myself wanting to do something deemed successful and good at the same time.
- Howard Schultz
It’s too easy, as a team grows, to put up with a few B players, and they then attract a few more B players, and soon you will even have some C players. A players like to work only with other A players, which means you can’t indulge B players.
- Steve Jobs
If you start today to do the right thing, you are already a success even if it doesn’t show yet.
- John C. Maxwell
Take a chance! All life is a chance. The man who goes farthest is generally the one who is willing to do and dare.
- Dale Carnegie
Lack of a well-defined purpose in life.
- Napoleon Hill
Politics is the ability to foretell what is going to happen tomorrow, next week, next month and next year. And to have the ability afterwards to explain why it didn’t happen.
- Winston Churchill
Legacy is greater than currency.
- Gary Vaynerchuk
Certainly the caffeine in coffee, whether it’s Starbucks or generic coffee, is somewhat of a stimulant. But if you drink it in moderation, which I think four or five cups a day is, you’re fine.
- Howard Schultz
The [Henderson] Group continuously strives to upgrade the quality of its development properties by applying new technologies and building materials to improve the efficiency and lower the cost of construction.
- Lee Shau Kee
The battle is all over except the ‘shouting’ when one knows what is wanted and has made up his mind to get it, whatever the price may be.
- Napoleon Hill
A movement is thrilling. It’s the work of many people, all connected, all seeking something better.
- Seth Godin
I’ve had great fun turning quite a lot of different industries on their head and making sure those industries will never be the same again, because Virgin went in and took them on.
- Richard Branson
The resentment that criticism engenders can demoralize employees, family members and friends, and still not correct the situation that has been condemned.
- Dale Carnegie
For many people, extended reading sessions on an LCD display cause eyestrain.
- Jeff Bezos
As you craft a plan to expand to adjacent markets, don’t disrupt: avoid competition as much as possible.
- Peter Thiel
Too few people in computer science are aware of some of the informational challenges in biology and their implications for the world. We can store an incredible amount of data very cheaply
- Sergey Brin
Character is to man what carbon is to steel.
- Napoleon Hill
One person seeking glory doesn’t accomplish very much.
- Sam Walton
I believe people have to follow their dreams – I did.
- Larry Ellison
Fear itself is quite fear-inducing. Most intelligent people in the world dress it up as something else: optimistic denial.
- Timothy Ferriss
Who most benefits from keeping marijuana illegal? The greatest beneficiaries are the major criminal organizations in Mexico and elsewhere that earn billions of dollars annually from this illicit trade – and who would rapidly lose their competitive advantage if marijuana were a legal commodity.
- George Soros
I already told you that it is 100% outside buyers.
- Lee Shau Kee
Count your blessings. Once you realize how valuable you are and how much you have going for you, the smiles will return, the sun will break out, the music will play, and you will finally be able to move forward the life that God intended for you with grace, strength, courage, and confidence.
- Og Mandino
For me, learning to my control my temper has been a lifelong process. So has the process of being will to take risks, make mistakes and be grateful for the other person, even if I may no longer speak to or do business with that person. When I reflect back on my life, I would say that it is this mental attitude that has made me the most money, has brought me the most success, and has ultimately allowed me to have the most magic in my life.
- Robert Kiyosaki
From the start, I wanted PayPal to be tightly knit instead of transactional.
- Peter Thiel
Fortunately we’re not a public company – we’re a private group of companies, and I can do what I want.
- Richard Branson
The ability of a successful company to add functionality to its product has long been upheld.
- Bill Gates
I had this very rich sense of how the metropolis was living and breathing.
- Jack Dorsey
Outlook 2003 did create the idea of search folders and the whole Longhorn philosophy. You can see it at work in search folders, where instead of having to drop things into individual folders, and things exist only in one folder, you create these search folders and you have the criteria for the search folder.
- Bill Gates
[On American running shoes] They cost five bucks and gave you blood blisters after five miles. Adidas was taking advantage. And at $30 a pair, Adidas was making a killing.
- Phil Knight
The success of the Overseas Chinese is the result of bad times in China itself. The Chinese who left the mother country had to struggle, and that became a culture of its own, passed on from father to son through each generation. Because we have no social security, the Overseas Chinese habit is to save a lot and make a lot of friends.
- Lee Shau Kee
DOS is ugly and interferes with users’ experience.
- Bill Gates
Almost every way we make electricity today, except for the emerging renewables and nuclear, puts out CO2. And so, what we’re going to have to do at a global scale, is create a new system. And so, we need energy miracles.
- Bill Gates
Whatever you have, you must either use or lose.
- Henry Ford
Appreciation – Learn to give flowers while people are still living.
- Joel Olsteen
Whatever your life’s work is, do it well. A man should do his job so well that the living, the dead, and the unborn could do it no better.
- Martin Luther King Jr.
I don’t know what would have happened if we hadn’t won that AOL deal
- Sergey Brin
Entrepreneurs must protect themselves and the venture at all times by documenting your agreements.
- Jack Nadel
Negative Personality.
- Napoleon Hill
The question is not whether we will be extremists, but what kind of extremists we will be… The nation and the world are in dire need of creative extremists.
- Martin Luther King Jr.
The reason Steve Herrell’s shop did so well is that it was famous for having a line! People brought folks from out of town to have the experience.
- Seth Godin
The possession of a perfect knowledge of your business is an absolute necessity in order to insure success.
- P.T. Barnum
Change is powerful, but change always comes with the possibility of failure as its partner. “This might not work” isn’t merely something to be tolerated; it’s something you must seek out.
- Seth Godin
At the age of four, you were an artist. And at seven, you were a poet.
- Seth Godin
The Web provides a very easy way to immediately grasp what’s going on. It really offers the transparency, so you can see, especially with the search engine, how people are using Twitter at one glance. The phone doesn’t allow for that.
- Jack Dorsey
Keep everybody guessing as to what your next trick is going to be.
- Sam Walton
Like any well designed software product, Windows is designed, developed and tested as an integrated whole.
- Bill Gates
In whatever you do, strive to be the best at it.
- Aliko Dangote
Everybody starts with creating or acquiring certain property in order to create the material to work with. When we started our business, we thought first of all about development, how to grow, and we managed to do this, even with all the difficulties and all the difficult rules that were implemented in Russia at that time.
- Vladimir Potanin
If you want to increase your success rate, double your failure rate.
- Thomas J Watson
Everything comes to him who hustles while he waits.
- Thomas Edison
Consider the trivial but revealing hallmarks of urban hipsterdom: faux vintage photography, the handlebar mustache, and vinyl record players all hark back to an earlier time when people were still optimistic about the future. If everything worth doing has already been done, you may as well feign an allergy to achievement and become a barista.
- Peter Thiel
In tennis, you strike a ball just after the rebound for the fastest return. It’s the same with investment.
- Masayoshi Son
We’ve grown from 18% of the profits of the top 25 companies in our industry to 23% of the profits of the top 25 companies in our industry over the last five years. Profits are up over 70%, where the industry profit is up about 35%. Pretty good.
- Steve Ballmer
One thing I resent is the slur that I just support political candidates because of the business.
- Rupert Murdoch
Never succumb to the temptation of bitterness.
- Martin Luther King Jr.
I’m addicted to winning. The more you win, the more you want to win.
- Larry Ellison
People have no confidence that Washington, both sides of aisle, are coming together to try and do what’s right for the economy.
- Michael Bloomberg
I found [retail] to be interesting, challenging, and fun.
- Michael Balmuth
Newport Center has become a Mediterranean town. The climate here is the same as the Mediterranean’s, and so is the architecture. This center exudes a radiance, an energy. It will become a special way of life for everyone.
- Donald Bren
Why talk about what we want? That is childish. Absurd. Of course you are interested in what you want. You are eternally interested in it. But no one else is. The rest of us are just like you: we are interested in what we want.
- Dale Carnegie
Trust your instincts
- Estée Lauder
To avoid criticism say nothing, do nothing, be nothing.
- Elbert Hubbard
The problem with pity parties is very few people come, and those who do don’t bring presents.
- Zig Ziglar
I’m anti-tax, but I’m pro-carbon tax.
- Elon Musk
When I came into office, people said, ‘Billionaire? How do they live? What do they eat? How do they sleep?’ Today, they see me on the subway coming uptown. A couple of people say hi, some people smile and nod. Some people just sleep. It’s not an issue.
- Michael Bloomberg
At the center of non-violence stands the principle of love.
- Martin Luther King Jr.
I know Bo Xilai well. But our relationship was based on our work, we didn’t have a personal relationship.
- Wang Jianlin
The doctor of the future will give no medicine, but will interest his patients in the care of the human body, in diet, and in the cause and prevention of disease.
- Thomas Edison
Productivity is grounded in the PC. Where does the computing power come from? How would you run ‘USA Today’ without PCs? Run a hospital without PCs? People don’t want products, they want solutions.
- Michael Dell
You can live your life angry, bitter, mad at somebody or even guilty, not letting go of your own mistakes, but you won’t receive the good things God has in store.
- Joel Olsteen
There’s no substitute for a full-time dad. Dads who are fully engaged with their kids overwhelmingly tend to produce children who believe in themselves and live full lives.
- Tony Dungy
If you look – look at – I mean, look at what’s going on with your gasoline prices. They’re going to go to $5, $6, $7 and we don’t have anybody in Washington that calls OPEC and says, ‘Fellas, it’s time. It’s over. You’re not going to do it anymore.’
- Donald Trump
CNN is pretty consistently on the left, if you look at their choice of stories, what they play up. It’s not what they say. It’s what they highlight.
- Rupert Murdoch
As a comedian, I found this thing, this profession, that suits my mind and life force. To drop it to do something else? I just don’t get that.
- Jerry Seinfeld
I just wanted to be in show business. I didn’t care if I was going to be an actor or a magician or what. Comedy was a point of the least resistance, really. And on the simplest level, I loved comedy.
- Steve Martin
By the end of the war (the civil war) John D. Rockefeller had established the foundations of his personal and professional life and was set to capitalize on the extraordinary opportunities beckoning him in postwar America. From this point forward, there would be no zigzags, or squandered energy, only a single-minded focus on objectives that would make him both the wonder and terror of American business.
- Ron Chernow
The critical ingredient is getting off your butt and doing something. It’s as simple as that. A lot of people have ideas, but there are few who decide to do something about them now. Not tomorrow. Not next week. But today. The true entrepreneur is a doer, not a dreamer.
- Nolan Bushnell





