Look after the customers and the business will take care of itself.
- Ray Kroc
Notable Quotables
We have more than six and one-half times the level of wealth of our non-millionaire neighbors, but, in our neighborhood, these nonmillionaires outnumber us better than three to one. Could it be that they have chosen to trade wealth for acquiring high-status material possessions?
- Thomas J Stanley
Eating words has never given me indigestion.
- Winston Churchill
Maybe I was born to be a merchant, maybe it was fate. I don’t know about that. But I know this for sure: I loved retail from the very beginning.
- Sam Walton
We shall see how the counsels of prudence and restraint may become the prime agents of mortal danger, how the middle course adopted from desires for safety and a quiet life may be found to lead direct to the bull’s-eye of disaster.
- Winston Churchill
The clear, unmistakable sign of a bureaucrat is somebody who worries about whether he has a window.
- Herb Kelleher
Man will occasionally stumble upon the truth but most times he will pick himself up and continue on.
- Winston Churchill
The AIDS is a disease that is hard to talk about.
- Bill Gates
No one has a transparent view of the world. In fact, we all carry around a personal worldview—the biases and experiences and expectations that color the way we perceive the world.
- Seth Godin
Never let a good crisis go to waste.
- Winston Churchill
Poker is a game where you don’t have to have the best hand to win. Poker is really reading other people and reading human emotion, which certainly comes into play in business.
- Charles Ergen
My saddlebags are why Spanx exist! Now that I have a baby I also have a muffin top.
- Sara Blakely
The main reason I write the daily observations is because I want to know where I’m wrong. So lots of times if somebody points something out it helps me, and I want to have a diversified bet of uncorrelated bets.
- Ray Dalio
If you want to be successful, find someone who has achieved the results you want and copy what they do and you’ll achieve the same results.
- Tony Robbins
I think of L.A. as truly the melting pot. It’s basically a mini-country unto itself.
- Patrick Soon-Shiong
I had been trained by him. I knew him. I loved him. I simply never took it personally. If I had anything to say about it, he was not going to leave.
- Phil Knight
Only the Dark Lord of the Sith knows of our weakness. If informed the senate is, multiply our adversaries will.
- Yoda
Art has no right answer. The best we can hope for is an interesting answer.
- Seth Godin
Do you know what people want more than anything? They want to be missed. They want to be missed the day they don’t show up. They want to be missed when they’re gone.
- Seth Godin
A politician needs the ability to foretell what is going to happen tomorrow, next week, next month, and next year. And to have the ability afterwards to explain why it didn’t happen.
- Winston Churchill
As a comedian, I found this thing, this profession, that suits my mind and life force. To drop it to do something else? I just don’t get that.
- Jerry Seinfeld
The doctors actually told my family there was a five percent chance of me living.
- Ed Clark
In my banjo show with the Steep Canyon Rangers, I do do comedy during that show. It’d be absurd just to stand there mute and play 25 banjo songs.
- Steve Martin
I DECLARE Ephesians 3:20 over my life. God will do exceedingly, abundantly above all that I ask or think. Because I honor Him, His blessings will chase me down and overtake me. I will be in the right place at the right time. People will go out of their way to be good to me. I am surrounded by God’s favor. This is my declaration.
- Joel Olsteen
Winning ‘Motor Trend’ Car of the year is probably the closest thing to winning the Oscar or Emmy of the car industry.
- Elon Musk
People ask the difference between a leader and a boss. The leader leads, and the boss drives.
- Theodore Roosevelt
Given how few young people actually read the newspaper, it’s a good thing they’ll be reading a newspaper on a screen.
- Bill Gates
Using a two-dollar commission, they really sold.
- Phil Knight
True happiness… is not attained through self-gratification, but through fidelity to a worthy purpose.
- Helen Keller
If you are going to kill a man, it costs nothing to be polite.
- Winston Churchill
I resolved to stop accumulating and begin the infinitely more serious and difficult task of wise distribution.
- Andrew Carnegie
We need a great president.
- Donald Trump
A number of people in the United States, almost everyone, is using plastic cards to pay for things, but it’s extremely difficult to accept these cards. So let’s make it’s easy and take more and more of the friction out as we can.
- Jack Dorsey
Momentum is a little fragile, and when people got excited before, they were disappointed, … But this is the most positive guidance we’ve given in eight quarters, going into a seasonally challenging quarter.
- John Chambers
Well, you have the public not wanting any new spending, you have the Republicans not wanting any new taxes, you have the Democrats not wanting any new spending cuts, you have the markets not wanting any new borrowing, and you have the economists wanting all of the above. And that leads to paralysis.
- Michael Bloomberg
I don’t shop online, but my wife buys everything at home. We buy sea crabs, fresh crabs, all kinds of things.
- Jack Ma
Too often we judge people based on our own backgrounds and experiences, but when you understand people’s stories, it’s easier to understand their demeanor.
- Joel Olsteen
A modest little person, with much to be modest about.
- Winston Churchill
We make the future sustainable when we invest in the poor, not when we insist on their suffering.
- Bill Gates
Hong Kong has gone through many ups and downs in the past. Unavoidably, one needs to go through the lowest point before reaching the peak again.
- Cheng Yu-tung
The secret of being miserable is to have the leisure to bother about whether you are happy or not.
- Dale Carnegie
Even though people are under economic pressure, they still want to support those brands with values that are compatible with their own.
- Howard Schultz
Apart from consolidating our position as a major property developer in Hong Kong, we have also been diversifying into other activities such as hotel businesses, construction and engineering, container terminal services and television industry…
- Cheng Yu-tung
It is a well known fact that Henry Ford began his business career under the handicap of poverty, illiteracy, and ignorance. It is an equally well known fact that, within the inconceivably short period of ten years, Mr. Ford mastered these three handicaps, and that within twenty-five years he made himself one of the richest men in America. Connect with this fact, the additional knowledge that Mr. Ford’s most rapid strides became noticeable, from the time he became a personal friend of Thomas A. Edison, and you will begin to understand what the influence of one mind upon another can accomplish.
- Napoleon Hill
Success is never accidental.
- Peter Thiel
Good and great are seldom in the same man.
- Winston Churchill
There are ways of fighting for your interests. I never do something in business that I wouldn’t do in life.
- Vladimir Potanin
I am not influenced by the techniques or fashions of any other motion picture company.
- Walt Disney
Building companies involves creating great wealth. If that means I am an oligarch, OK, it’s fine. But if being an oligarch is about buying football clubs, it is not for me.
- Alexei Mordashov
David Novak CEO of YUM Brands (on crisis management)
- David Novak
E – Energize Others
- Jack Welch
Well I think any author or musician is anxious to have legitimate sales of their products, partly so they’re rewarded for their success, partly so they can go on and do new things.
- Bill Gates
If there is to be a low-cost Uber, Uber will be the low-cost Uber.
- Travis Kalanick
I really believed that fear is contagious.
- Joel Olsteen
I finally realized that being grateful to my body was key to giving more love to myself.
- Oprah Winfrey
I like pigs. Dogs look up to us. Cats look down on us. Pigs treat us as equals.
- Winston Churchill
The first principle is that you must not fool yourself, and you are the easiest person to fool.
- Richard P. Feynman
So I’ve seen life as one long learning process. And if I see – you know, if I fly on somebody else’s airline and find the experience is not a pleasant one, which it wasn’t in – 21 years ago, then I’d think, well, you know, maybe I can create the kind of airline that I’d like to fly on.
- Richard Branson
You may think you’re getting the short end of the stick, but when it’s all said and done, God will make sure that you don’t lose anything truly valuable. Moreover, He’ll make sure you get your just reward. Your responsibility is to remain calm and peaceable even when those around you are not.
- Joel Olsteen
When a study was made a few years ago on runaway wives, what do you think was discovered to be the main reason wives ran away? It was lack of appreciation.
- Dale Carnegie
I think it’s fair to say that personal computers have become the most empowering tool we’ve ever created. They’re tools of communication, they’re tools of creativity, and they can be shaped by their user.
- Bill Gates
I enjoy the hunt much more than the ‘good life’ after the victory.
- Carl Icahn
Personally, I’d like to see more of our leaders take a technocratic approach to solving our biggest problems.
- Bill Gates
When you’re curious, you find lots of interesting things to do.
- Walt Disney
I have mentioned before that financial intelligence is a synergy of accounting, investing, marketing and law. Combine those four technical skills and making money with money is easier.
- Robert Kiyosaki
Leaders think like a revolutionary not a bureaucrat.
- Napoleon Hill
You’ve got to believe beyond a shadow of a doubt that you have what it takes. God created you to excel, and He’s given you ability, insight, talent, wisdom, and His supernatural power to do so.
- Joel Olsteen
It’s not enough to use information for something”—it needs to be immediate and important.
- Timothy Ferriss
I think every Internet user likes personalization.
- Ma Huateng
I love technology, and I love science. It’s just always all in the way you use it. So there’s no – you can’t really blame anything on the technology. It’s just the way people use it, and it always has been.
- Steve Martin
First comes thought; then organization of that thought, into ideas and plans; then transformation of those plans into reality. The beginning, as you will observe, is in your imagination.
- Napoleon Hill
The UK desperately needs less government and freer markets.
- Rupert Murdoch
To do much clear thinking a person must arrange for regular periods of solitude when they can concentrate and indulge the imagination without distraction.
- Thomas Edison
When you were made a leader you weren’t given a crown, you were given the responsibility to bring out the best in others.
- Jack Welch
The Internet is the easiest thing to get into. To be an Internet retailer, you just get that URL.
- Bill Gates
I’m a great believer that any tool that enhances communication has profound effects in terms of how people can learn from each other, and how they can achieve the kind of freedoms that they’re interested in.
- Bill Gates
When you stop planning and preparing . . . you stop winning.
- Zig Ziglar
An artist is someone who uses bravery, insight, creativity, and boldness to challenge the status quo. And an artist takes it personally.
- Seth Godin
You have in the U.S. around two million new diagnoses of cancer a year, and 13 million survivors, so you have about 10,000 patients that require analysis every day. That’s about five petabytes that need to be transmitted and computed on a daily basis.
- Patrick Soon-Shiong
Being a CEO is the nuts! A whole jumble of thoughts come to mind: Over the top. Wild. Fun. Outrageous. Crazy. Passion. Perpetual Motion. The give and take. Meetings into the night. Incredible friendships. Fine wine. Celebrations. Great golf courses. Big decisions in the real game. Crises and pressure. Lots of swings. A few home runs. The thrill of winning and the pain of losing. It’s as good as it gets. You get paid a lot, but the real payoff is the fun…
- Jack Welch
Many people who come to me with a business plan or to ask for money look like a mice that has been chewed by a cat. No matter how good their plan, their physical appearance is a limiting factor. In public speaking, it is said that body language accounts for approximately 55% of communication. Voice tone 35%, and words 10%. If you remember President Kennedy, JFK, he had 100% working for him and it physically attractive as he was, we can all do our best to dress and groom appropriately to make our points stronger.
- Robert Kiyosaki
Assume employees are going across a lot of networks. So you have to build in security from the home to any number of networks.
- John Chambers
Never under estimate the other guy.
- Jack Welch
Don’t be so nervous. It’s not a big deal.
- Lee Shau Kee
My new favorite word is ‘awkward.’…The reason we need to be in search of awkward is that awkward is the barrier between us and excellence, between where we are and the remarkable. If it were easy, everyone would have done it already, and it wouldn’t be worth the effort.
- Seth Godin
I buy expensive suits. They just look cheap on me.
- Warren Buffett
The reason Steve Herrell’s shop did so well is that it was famous for having a line! People brought folks from out of town to have the experience.
- Seth Godin
Do it, and then you will feel motivated to do it.
- Zig Ziglar
Infrastructure web services had to happen.
- Jeff Bezos
So much of what we call management consists of making it difficult for people to work.
- Peter Drucker
Make your desires clear and reduce them to writing.
- Napoleon Hill
As a founder, your first job is to get the first things right, because you cannot build a great company on a flawed foundation.
- Peter Thiel
Know when to stop.
- Jack Dorsey
It’s important that the company be a family, that people feel that they’re part of the company, and that the company is like a family to them. When you treat people that way, you get better productivity.
- Larry Page
What the mind of man can conceive and believe, it can achieve.
- Napoleon Hill
I think I meant that, given the circumstances of my childhood, I had the illusion that it’s easier to be alone. To have your relationships be casual and also to pose as a solitary person, because it was more romantic. You know, I was raised on the idea of the ramblin’ man and the loner.
- Steve Martin
A squirrel dying in front of your house may be more relevant to your interests right now than people dying in Africa.
- Mark Zuckerberg
At the same time, you have to look for detractors among the group because one bad seed can be like a leak in the dime that leads to a major flood. The best thing you can do when you find someone like that is to fire him as quickly as possible!
- David Novak
Globalization has made copper and other minerals more valuable, and Ghana and Kenya have recently discovered mineral resources.
- Bill Gates
I’ve traveled around the world, and what’s so revealing is that, despite the differences in culture, politics, language, how people dress, there is a universal feeling that we all want the same thing. We deeply want to be respected and appreciated for our differences.
- Howard Schultz





