We see no indications in the marketplace that the radical Internet business transformation in practices like customer service, supply-chain management, employee training, empowerment, and e-commerce that is taking place around the world today is slowing — in fact, we believe it is accelerating globally.
- John Chambers
Notable Quotables
The story about GE that hasn’t been told is the value of an informal place. I think it’s a big thought. I don’t think people have ever figured out that being informal is a big deal.
- Jack Welch
I’m a genetic optimist.
- Jeff Bezos
Many persons call a doctor when all they want is an audience.
- Dale Carnegie
Inflation is taking up the poverty line, and poverty is not just economic but defined by way of health and education.
- Azim Premji
There are a great many wetless” bathing suits worn at the seashore, but no one ever learns to swim in them. To plunge is the only way.
- Dale Carnegie
I do not like to repeat successes, I like to go on to other things.
- Walt Disney
Social networks do best when they tap into one of the seven deadly sins. Facebook is ego. Zynga is sloth. LinkedIn is greed.
- Reid Hoffman
The dove is my emblem…. I want to save and advance human life, not destroy it…. I am proud of the fact that I never invented weapons to kill…
- Thomas Edison
Nonetheless, that know-how is often unmanageable. Avoidable failures are commmon and persistent, not to mention demoralizing and frustrating, across many fields – from medicine to finance, business to government. And the reason is increasingly evident: the volume and complexity of what we know has exceeded our individual ability to deliver its benefits correctly, safely, or reliably. Knowledge has both saved us and burdened us. That means we need a different strategy for overcoming failure, one that builds on experience and takes advantage of the knowledge people have but somehow also makes up for our inevitable human inadequacies. And there is such a strategy – though it will seem almost ridiculous in its simplicity, maybe even crazy to those of us who have spent years carefully developing ever more advanced skills and technologies. It is a checklist.
- Atul Gawande
Sometimes we look back and 10 years from now we think, ‘Boy, those were great old days.’ Well, you know, we’re living in the good old days.
- Joel Olsteen
Throw it all up on the wall and see what sticks.
- Timothy Ferriss
We are pleased to look back at another extremely successful financial year 2014 during which we achieved our targets.
- Elmar Degenhart
I kept saying, Sam, we’re making a good living. Why go out why expand so much more? The stores are getting farther and farther away. After the seventeenth store, though, I realized there wasn’t going to any stopping it.
- Helen Walton
Make a point to continually search for a better way of doing things, even when things are going well, to ensure that a better alternative has not been overlooked and to keep your creative talents in practice.
- John C. Maxwell
People ask me what’s the most important function when you’re starting an organization or setting up the kind of culture and values that are going to endure. The discipline I believe so strongly in is H.R., and its the last discipline that gets funded.
- Howard Schultz
Business ends up being very dynamic and situational.
- Ben Horowitz
Good and great are seldom in the same man.
- Winston Churchill
The earnings from Hong Kong and China Gas and rental property portfolio serve as a solid base for the Group’s sustainable growth.
- Lee Shau Kee
Fear is faith in reverse.
- Zig Ziglar
Anyone who thinks my story is anywhere near over is sadly mistaken.
- Donald Trump
If you believe in what you are doing, then let nothing hold you up in your work. Much of the best work of the world has been done against seeming impossibilities. The thing is to get the work done.
- Dale Carnegie
To solve a problem or to reach a goal, you don’t need to know all the answers in advance. But you must have a clear idea of the problem or the goal you want to reach.
- W. Clement Stone
The most fundamental reason that even businesspeople underestimate the importance of sales is the systematic effort to hide it at every level of every field in a world secretly driven by it.
- Peter Thiel
They have destroyed your weapons,but these weapons would in any case have become obsolete before the next war. That war will be fought with brand-new ones, and the army which is least hampered with obsolete material will have a great advantage.
- Winston Churchill
Waste is worse than loss. The time is coming when every person who lays claim to ability will keep the question of waste before him constantly. The scope of thrift is limitless.
- Thomas Edison
Success is stumbling from failure to failure with no loss of enthusiasm.
- Winston Churchill
If you don’t let people flourish in their jobs, why are they going to stay?
- Joel Olsteen
Ironically, it is exactly because we are a city that embraces freedom, that welcomes everyone and encourages their dreams, that New York remains on the front lines in the war on terror.
- Michael Bloomberg
We all have done something unethical.
- John C. Maxwell
The important thing about mobile is, everybody has a computer in their pocket. The implications of so many people connected to the Internet all the time from the standpoint of education is incredible.
- Ben Horowitz
A two-year-old is kind of like having a blender, but you don’t have a top for it.
- Jerry Seinfeld
We hire people who want to make the best things in the world.
- Steve Jobs
I think faith is incredibly important because you will become overwhelmed with what’s happening and you will have waves of grief, but when you turn to your faith, I believe God will give you waves of grace to get through it.”- Joel Osteen
- Joel Olsteen
I think people will walk into the Starbucks store and overnight recognize the significant difference between what Starbucks represents day-in and day-out and all the other coffee companies that have been serving coffee in India for so many years.
- Howard Schultz
If you just work on stuff that you like and you’re passionate about, you don’t have to have a master plan with how things will play out.
- Mark Zuckerberg
Working on the right things is what makes knowledge work effective.
- Peter Drucker
The worst that could happen wasn’t crashing and burning, it was accepting terminal boredom as a tolerable status quo.
- Timothy Ferriss
One way to become creative is to discipline yourself to generate bad ideas. The worse the better. Do it a lot and magically you’ll discover that good ones slip through.
- Seth Godin
God, Family, Country.
- Zig Ziglar
You need to spend all of your time and energy on creating something that actually brings value to the people you’re asking for money!
- Gary Vaynerchuk
The main rule to me is to honor God with your life. To life a life of integrity. Not be selfish. You know, help others. But that’s really the essence of the Christian faith.
- Joel Olsteen
During the past financial year, development properties sold by the Group amounted to approximately HK$3,592 million in total attributable sales proceeds, representing around 1,700 units…
- Lee Shau Kee
You could warm Mars up, over time, with greenhouse gases.
- Elon Musk
Teaching Fire a LessonFire is hot. That’s what it does. If you get burned by fire, you can be annoyed at yourself, but being angry at fire doesn’t do you much good. And trying to teach the fire a lesson so it won’t be hot next time is certainly not time well spent.Our inclination is to give fire a pass, because it’s not human. But human beings are similar, in that they’re not going to change any time soon either.
- Seth Godin
I think that the economics of book publishing favor hits with long book runs. You make all your money on the last bunch of books, not the first.
- Seth Godin
There are people who don’t like capitalism, and people who don’t like PCs. But there’s no-one who likes the PC who doesn’t like Microsoft.
- Bill Gates
In periods of stress and grief, not only does your mind do funny things, you say things that surprise you.
- Phil Knight
Even when change is elective, it will disorient you. You may go through anxiety. You will miss aspects of your former life. It doesn’t matter. The trick is to know in advance of making any big change that you’re going to be thrown off your feet by it. So you prepare for this inevitable disorientation and steady yourself to get through it. Then you take the challenge, make the change, and achieve your dream.
- Harvey Mackay
Emerson said: Every man I meet is my superior in some way, In that, I learn of him.
- Dale Carnegie
I know for sure that what we dwell on is who we become.
- Oprah Winfrey
When you give up yourself, that’s when you will feel the true spirit of Christmas. And that’s giving that’s serving others and that’s when you feel fulfilled.
- Joel Olsteen
You can expect what you accept.
- Anonymous
99.5 percent of the people that walk around and say they are a social media expert or guru are clowns. We are going to live through a devastating social media bubble.
- Gary Vaynerchuk
High expectations are the key to everything.
- Sam Walton
Why does a 67-year-old guy who got his start running an athletic shoe company think he can enter a field famous for gobbling up fortunes.
- Phil Knight
It would take six months to get to Mars if you go there slowly, with optimal energy cost. Then it would take eighteen months for the planets to realign. Then it would take six months to get back, though I can see getting the travel time down to three months pretty quickly if America has the will.
- Elon Musk
If you say too much or mix in multiple pitches, you diffuse your goal. You must give the media a pitch they can hit.
- Michael Levine
Put all of your eggs in one basket, watch that basket.
- Andrew Carnegie
Canada sets aside 36 percent of their visas for people with skills they think their country needs. We set aside six percent. We educate the doctors, and then don’t give ’em a green card.
- Michael Bloomberg
Niklas Zennstroem has a thorough background as a successful entrepreneur with extensive expertise in areas such as IT and online.
- Stefan Persson
I believe that success can be measured in the number of uncomfortable conversations you’re willing to have.
- Timothy Ferriss
A leader is one who sees more than others see, who sees farther than others see and who sees before others see.
- Leroy Eimes
We bring together the best ideas – turning the meetings of our top managers into intellectual orgies.
- Jack Welch
Without a sense of fairness and justice, no leader can command and retain the respect of his followers.
- Napoleon Hill
I have asked thousands of business people to smile at someone every hour of the day for a week and then come to class and talk about the results.
- Dale Carnegie
A product needs to be sufficiently innovative to distinguish itself from the pack, but not so forward thinking as to alienate the user.
- Reid Hoffman
Most of us have never felt at a disadvantage because we did not receive any inheritance. About 80 percent of us are first-generation affluent.
- Thomas J Stanley
m reasonably optimistic about the future, especially the future of the United States – for the century, at least.
- Elon Musk
Always remember, a cat looks down on man, a dog looks up to man, but a pig will look man right in the eye and see his equal.
- Winston Churchill
Our improvement and innovative ideas have never been hindered by our proven record, which instead has paved the way for determined, practical development and new directions.
- Cheng Yu-tung
Mitt – what I speak to Mitt Romney about is jobs. What I speak to Mitt Romney about is China, because he’s got a great view on China and how they’re trying to destroy our country by taking our jobs and making our product and manipulating their currency, so that it makes it almost impossible for our companies to compete.
- Donald Trump
The financial world has long been missing immediacy, transparency, and approachability and this is what’s needed now.
- Jack Dorsey
No man has a right to expect to succeed in life unless he understands his business, and nobody can understand his business thoroughly unless he learns it by personal application and experience.
- P.T. Barnum
Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.
- Stephen R. Covey
If you get something right, you really feel it, right in your chest, on stage. I think it’s an incomparable experience.
- Jerry Seinfeld
For the first time we’re allowing developers who don’t work at Facebook to develop applications just as if they were. That’s a big deal because it means that all developers have a new way of doing business if they choose to take advantage of it. There are whole companies that are forming whose only product is a Facebook Platform application.
- Mark Zuckerberg
the only way to influence people is to talk in terms of what the other person wants.
- Dale Carnegie
Southwest Airlines is successful because the company understands it’s a customer service company. It also happens to be an airline.
- Harvey Mackay
Seeing is not always believing.
- Martin Luther King Jr.
So, I think the output of our innovation is great. We have a culture of self-improvement. I know we can continue to improve. There is no issue. But at the same time, our absolute level of output is fantastic.
- Steve Ballmer
Money doesn’t change you, it reveals who you are when you no longer have to be nice.
- Timothy Ferriss
Nobody wanted to believe Jack Ma.
- Jack Ma
I want to change history, do something important in my life, and influence individuals like we have with millions of small businesses on Alibaba. Then they love and respect you because you made their life important.
- Jack Ma
You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you’re too inefficient.
- Sam Walton
MANAGING STRICTLY BY NUMBERS IS LIKE PAINTING BY NUMBERS Some things that you want to encourage will be quantifiable, and some will not. If you report on the quantitative goals and ignore the qualitative ones, you won’t get the qualitative goals, which may be the most important ones. Management purely by numbers is sort of like painting by numbers—it’s strictly for amateurs. At HP, the company wanted high earnings now and in the future. By focusing entirely on the numbers, HP got them now by sacrificing the future. Note that there were many numbers as well as more qualitative goals that would have helped: Was our competitive win rate increasing or declining? Was customer satisfaction rising or falling? What did our own engineers think of the products? By managing the organization as though it were a black box, some divisions at HP optimized the present at the expense of their downstream competitiveness. The company rewarded managers for achieving short-term objectives in a manner that was bad for the company. It would have been better to take into account the white box. The white box goes beyond the numbers and gets into how the organization produced the numbers. It penalizes managers who sacrifice the future for the short term and rewards those who invest in the future even if that investment cannot be easily measured. CLOSING THOUGHT It is easy to see that there are many ways for leaders to be misinterpreted. To get things right, you must recognize that anything you measure automatically creates a set of employee behaviors. Once you determine the result you want, you need to test the description of the result against the employee behaviors that the description will likely create. Otherwise, the side-effect behaviors may be worse than the situation you were trying to fix.
- Ben Horowitz
A stubborn man can’t change his mind and won’t change the subject.
- Winston Churchill
Think of the transformation as a process of buildup followed by breakthrough, broken into three broad stages: disciplined people, disciplined thought, and disciplined action. Within each of these three stages, there are two key concepts, shown in the framework and described below. Wrapping around this entire framework is a concept we came to call the flywheel, which captures the gestalt of the entire process of going from good to great.
- James C. Collins
Cuando dos socios siempre están de acuerdo, uno de ellos no es necesario.
- Dale Carnegie
The malice of the wicked was reinforced by the weakness of the virtuous.
- Winston Churchill
Goals enable you to do more for yourself and others, too.
- Zig Ziglar
Time is more valuable than money, because time is irreplaceable.
- John C. Maxwell
A baboon in a forest is a matter of legitimate speculation, a baboon in a zoo is an object of public curiosity, but a baboon in your wife’s bed is a cause of the gravest concern.
- Winston Churchill
In my experience as CEO, I found that the most important decisions tested my courage far more than my intelligence.
- Ben Horowitz
Being busy is most often used as a guise for avoiding the few critically important but uncomfortable actions.
- Timothy Ferriss
I broke into an industry that was completely money-focused. Nobody was paying attention to the women and thinking about how these undergarments felt, or how they fit…All of a sudden I showed up and charged more for one pair than anybody can comprehendand women lined up in droves to buy them. I think I left the industry in show, but I really believed that we needed to make it better not cheaper.
- Sara Blakely
The Chinese market is a very good expansion opportunity for us, and we will continue looking to buy stakes and make acquisitions.
- Dhanin Chearavanont
Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.
- Peter Drucker
In fact, stories only magnify the need to have something remarkable (and honest) to say.
- Seth Godin
Stealing Coach Wooden’s sets of three, I have come up with a formula for success no matter what kind of business you happen to be in: 1) Make sure you have the right people around you; 2) Have fun and drive results by recognizing the achievements of others; and 3) Be a passionate learner, and pass on what you know to others. Not only will this make you a success in business, but it will make you a success in life.
- David Novak
