When commercializing disruptive technologies, they found or developed new markets that valued the attributes of the disruptive products, rather than search for a technological breakthrough so that the disruptive product could compete as a sustaining technology in mainstream markets.
- Clayton M. Christensen
Notable Quotables
Profit and growth are stimulated primarily by customer loyalty. Loyalty is a direct result of customer satisfaction. Satisfaction is largely influenced by the value of services provided to customers. Value is created by satisfied, loyal, and productive employees.
- Putting the Service-Profit Chain To Work - Ja
In reality it is the focus on the first three D’s that ultimately gains you the data, and the dollars you need to become very, very rich…in other words the dollars are derived from having a dream, being dedicated, and having the drive to win.
- Robert Kiyosaki
If you don’t let people flourish in their jobs, why are they going to stay?
- Joel Olsteen
95% financing arrangement offered by Hong Kong Mortgage Corporation Limited in a period of sustained low interest have added impetus to secondary trading activities in the property market.
- Lee Shau Kee
You cannot get into business for the fashion of it.
- Azim Premji
Learning to be a CEO through classroom training would be like learning to be an NFL quarterback through classroom training.
- Ben Horowitz
Expect to make some mistakes when you try new and different approaches. Sometimes colossal failures lead to spectacular successes.
- Harvey Mackay
A great business is defined by its ability to generate cash flows in the future. Investors expect Twitter will be able to capture monopoly profits over the next decade, while newspapers’ monopoly days are over.
- Peter Thiel
I came over from Wal-Mart to help set up Sam’s. Since we were patterned after PRICE CLUBS, sometimes we copied them without exactly knowing what we were doing. We were bringing a West Coast idea to the Midwest, and we didn’t know how it would be received. I remember one idea that didn’t transfer too well. Price Club had a huge stack of wine in front of its stores. We bought the same amound for our stores in the Midwest and we learned the hard way that Midwesterners aren’t exactly wine drinkers. (on competition)
- Ron Loveles
In my experience, an effective mission statement basically answers one question: How do we intend to win in this business?
- Jack Welch
It’s a mystery to me the way that contemporary art galleries function.
- Steve Martin
Purpose is a soft virtue — but it’s what gives you steel in your spine.
- Rich Karlgaard
I believe that continued strong consumer acceptance of our products at retail and the strengthening of our organization will enable us to manage through the challenges in our U. S. footwear business and lay the foundation for another round of growth.
- Phil Knight
This first time through has been hectic, but I expect it to be more stream-lined next year.
- Jack Taylor
Every great business is built around a secret that’s hidden from the outside.
- Peter Thiel
The jack-of-all-trades seldom is good at any. Concentrate all of your efforts on one definite chief aim.
- Napoleon Hill
About the only thing ordinary salespeople agree upon is the idea that you must sell yourself first.
- Jerry Vass
A man has no right to occupy another man’s time unnecessarily.
- John D. Rockefeller
We’ll see how that evolves. Obviously, it doesn’t mean we’ll just be willing to do anything that’s requested of us.
- Sergey Brin
What’s your vision for the future of your follicles?
- Clay Clark
Establish good internal controls over the handling of cash. The people who record the cash receipts on the bank deposits must be different from those who post it to the accounts receivable and general ledger.
- Robert Kiyosaki
I think one of the great dangers here is going and categorizing anybody from one religion as a terrorist. That’s not true… That would let the terrorists win. That’s what they want us to do.
- Michael Bloomberg
In philosophy, politics, and business, too, arguing over process has become a way to endlessly defer making concrete plans for a better future.
- Peter Thiel
Your weapons, you will not need them.
- Yoda
What we maybe should’ve realized sooner was that we are running a political campaign and the candidate is Uber. And this political race is happening in every major city in the world. And because this isn’t about a democracy, this is about a product, you can’t win 51 to 49. You have to win 98 to 2.
- Travis Kalanick
I feel a lot of people listen to what I have to say.
- Donald Trump
Results? Why, man, I have gotten lots of results! If I find 10,000 ways something won’t work, I haven’t failed. I am not discouraged, because every wrong attempt discarded is often a step forward….
- Thomas Edison
Never trust a computer you can’t throw out a window.
- Steve Wozniak
A business that looks orderly says to your customer that your people know what they’re doing.
- Michael Gerber
One way to become creative is to discipline yourself to generate bad ideas. The worse the better. Do it a lot and magically you’ll discover that good ones slip through.
- Seth Godin
[In January 2011] I think Twitter is so unique that we must stay independent.
- Jack Dorsey
Weak desires bring weak results.
- Napoleon Hill
Like biological evolution, ‘survival of the fittest’ during the course of reformation is to adapt to changes in the surrounding environment and make changes accordingly.
- Cheng Yu-tung
When you are a leader, your job is to have all the questions. You have to be incredibly comfortable looking like the dumbest person in the room. Every conversation you have about a decision, a proposal, or a piece of market information has to be filled with you saying, “What if?” and “Why not?” and “How come?
- Jack Welch
The local property leasing market generally experienced a slowdown and rental was subject to downward pressure. However, the investment properties of the [Henderson] Group are represented mainly by shopping podiums located in the new towns and these properties were less affected as compared with the retail shopping premises located in the urban areas.
- Lee Shau Kee
Yields will rise with prices, and this will generate steady income.
- Lee Shau Kee
One thing only I know, and that is that I know nothing.
- Dale Carnegie
Twitter is about simplicity.
- Jack Dorsey
In a budget, how important is art versus music versus athletics versus computer programming? At the end of the day, some of those trade-offs will be made politically.
- Bill Gates
The local property market remained volatile throughout the period under review due to negative developments occurring both in the local as well as overseas markets.
- Lee Shau Kee
The test of a first-rate intelligence is the ability to hold two opposed ideas in the mind at the same time, and still retain the ability to function.
- James C. Collins
If you do not believe in your product or service enough to offer it to your own family and friends, then you should question the value of what you are selling.
- Zig Ziglar
Foreplay, cuddling – a Jedi craves not these things.
- Yoda
Steve Jobs didn’t really set the direction of my Apple I and Apple II designs but he did the more important part of turning them into a product that would change the world. I don’t deny that.
- Steve Wozniak
Art is what we call…the thing an artist does. It’s not the medium or the oil or the price or whether it hangs on a wall or you eat it. What matters, what makes it art, is that the person who made it overcame the resistance, ignored the voice of doubt and made something worth making. Something risky. Something human. Art is not in the …eye of the beholder. It’s in the soul of the artist.
- Seth Godin
In the end, the customer doesn’t know, or care, if you are small or large as an organization. She or he only focuses on the garmenthanging on the rail in the store.
- Giorgio Armani
WHATEVER YOU DO, DO IT WITH ALL YOUR MIGHT Work at it, if necessary, early and late, in season and out of season, not leaving a stone unturned, and never deferring for a single hour that which can be done just as well now. The old proverb is full of truth and meaning, “Whatever is worth doing at all, is worth doing well.” Many a man acquires a fortune by doing his business thoroughly, while his neighbor remains poor for life, because he only half does it. Ambition, energy, industry, perseverance, are indispensable requisites for success in business. Fortune always favors the brave, and never helps a man who does not help himself.
- P.T. Barnum
When you have the right staff, potential skyrockets.
- Napoleon Hill
When sales people don’t know what to do, they talk. The ordinary salesperson vomits the presentation onto the Buyer’s desktop.
- Jerry Vass
I have always respected education, which is why I actually went back secretly and taught school for eight years.
- Steve Wozniak
I don’t generally read a lot of fiction.
- Bill Gates
Most GE business leaders now have digital cockpits on their computer screens that update in real time all the important data to help them manager their businesses.
- Jack Welch
One of the penalties of leadership is the necessity of willingness upon the part of the leader to do more than he requires of his followers.
- Napoleon Hill
The only antidote is simplicity. The simplicity of leading through truth and trust. Ceaselessly seeking the former, relentlessly building the latter. In every decision, in every action. Truth is a determined pursuit, a personal and unquenchable fire, burning to know what is really happening inside the company and out.
- Jack Welch
I was working probably at the age of 10, when I had my first paper route. I had every different kind of job you could possibly imagine as a young kid.
- Howard Schultz
The Group’s performance will continue to improve in future upon return of the local economy on an upward recovery track.
- Lee Shau Kee
You need to be better not bitter.
- Nate Waters
If I had been an Italian I am sure that I should have been whole-heartedly with you from the start to finish in your triumphant struggle against the bestial appetites and passions of Leninism.
- Winston Churchill
We’ve fallen into a trap of ever-widening orbits of contact, and there is a total disregard for the present moment.
- Jerry Seinfeld
And the day came when the risk to remain tight in a bud was more painful than the risk it took to blossom.
- Anais Nin
Information technology and business are becoming inextricably interwoven. I don’t think anybody can talk meaningfully about one without the talking about the other.
- Bill Gates
In inner-city, low-income communities of color, there’s such a high correlation in terms of educational quality and success.
- Bill Gates
There’s no mystery in business success. If you do each day’s task successfully and stay faithfully within these natural operations of commercial laws which I talk so much about and keep your head clear, you will come out all right.
- John D. Rockefeller
We’re profitable and have the potential to be very profitable, … We generate cash from operations of over $1 billion per quarter. We have $19 billion in cash and equivalents in an industry that is in debt. We’ve gained more market share than we’ve ever gained in this last quarter. We’ve got the customer loyalty and strategy for where the industry’s going, which is combining networks for service providers and enterprises. So I’m very optimistic about our future if we execute right.
- John Chambers
It took Flickr two years to reach the milestone of 100 million uploaded pictures. It took Instagram eight months
- Gary Vaynerchuk
Worrying about the past or the future isn’t productive. When you start chastising yourself for past mistakes, or seeing disaster around every corner, stop and take a breath and ask yourself what you can do right now to succeed.
- Harvey Mackay
How you look, talk, and market your business is what should be keeping everyone busy.
- Bryan Smith
The ‘morality of compromise’ sounds contradictory. Compromise is usually a sign of weakness, or an admission of defeat. Strong men don’t compromise, it is said, and principles should never be compromised.
- Andrew Carnegie
The polar opposite business cliché warns that “the best product doesn’t always win.
- Peter Thiel
Be a coach, instead of being a boss. Rather than tell people what to do, a leader helps team members figure it out for themselves. That way, when it’s time for them to take the training wheels off, they’ll have some experience to draw on. That’s the way it was with me and Andy. We were working together, I felt like I was making all the decisions even though he had the title
- David Novak
I’m not a tech guy. I’m looking at the technology with the eyes of my customers, normal people’s eyes.
- Jack Ma
All cartoon characters and fables must be exaggeration, caricatures. It is the very nature of fantasy and fable.
- Walt Disney
Stock market bubbles don’t grow out of thin air. They have a solid basis in reality, but reality as distorted by a misconception.
- George Soros
Unfortunately, there seems to be far more opportunity out there than ability…. We should remember that good fortune often happens when opportunity meets with preparation.
- Thomas Edison
Every company needs people with different skill sets and passions. But early on, everybody should be willing to wear ten different hats. They can’t have the attitude that something isn’t their job or their responsibility. They have to have the MacGyver mentality and do whatever it takes to get the job done. – Tony Hsieh (CEO of Zappos)
- Tony Hsieh
I don’t like mixing up moralities with mathematics.
- Winston Churchill
Rich is my word for someone who can afford to make choices, who has enough resources to do more than merely survive.
- Seth Godin
Whether in San Francisco or Bangladesh, students and researchers can watch remarkable video such as World War II newsreels and the story of Apollo 11 — the historic first landing on the Moon.
- Sergey Brin
The sad truth is, if you push hard enough, and if you’re so stubborn that you must have things your way, God will sometimes allow you to undertake a project without His blessing or at the wrong time. The problem with that, of course, is when you start something in your own strength and in your own timing, you’re going to have to finish it and maintain it in your own strength.
- Joel Olsteen
Turn your wounds into wisdom.
- Oprah Winfrey
Well… I graduated from the business school of Northumberland University in Newcastle.
- Alexei Mordashov
If we open a quarrel between past and present, we shall find that we have lost the future.
- Winston Churchill
Don’t settle in the land of barely enough. That is where you are, it is not who you are. That’s your location, it’s not your identity. No matter what it looks like, have an abundant mentality.
- Joel Olsteen
In poor countries, we still need better ways to measure the effectiveness of the many government workers providing health services. They are the crucial link bringing tools such as vaccines and education to the people who need them most. How well trained are they? Are they showing up to work?
- Bill Gates
For people to be fully committed, they should be properly compensated. Whenever an entrepreneur asks me to invest in his company, I ask him how much he intends to pay himself. A company does better the less it pays the CEO—that’s one of the single clearest patterns I’ve noticed from investing in hundreds of startups. In no case should a CEO of an early-stage, venture-backed startup receive more than $150,000 per year in salary.
- Peter Thiel
The local property market witnessed a slowdown following the 9-11 incident in the United States, under an environment of high unemployment and sustained deflation in Hong Kong. On the whole, property prices showed a slight decline as compared with the price levels recorded in the previous financial year.
- Lee Shau Kee
We are not even close to finishing the basic dream of what the PC can be.
- Bill Gates
I’m never fully satisfied with any Microsoft product.
- Bill Gates
Effective leadership is not about making speeches or being liked, leadership is defined by results not attributes.
- Peter Drucker
I don’t like typing messages on my phone. Some people get used to it.
- Bill Gates
Attitude, not Aptitude, determines Altitude.
- Zig Ziglar
I didn’t used to wear a watch. Now I have a SPOT watch, which I wear all the time.
- Bill Gates
Get ready, get ready, get ready, to get ready.
- T.D Jakes
Occasionally a man stumbles over the truth. Most dust themselves off and continue walking as though nothing had happened.
- Winston Churchill
Just as ships are built to sail the seas and planes to fly the heavens, so is man created for a purpose.
- Zig Ziglar
My little girls are the most beautiful women in the world. I am a lucky, lucky man. I will spend every day making sure that they know this.
- Russell Simmons
Vertical progress is harder to imagine because it requires doing something nobody else has ever done.
- Peter Thiel
I think it is possible for ordinary people to choose to be extraordinary.
- Elon Musk
Don’t complain about the snow on your neighbor’s roof when your own doorstep is unclean.
- Confucius
