Notable Quotables

Every leader’s potential is determined by the people closest to him. No matter what I did with that staff, they would never be able to take the organization to the place we needed to go.

- Napoleon Hill

Great CEOs face the pain. They deal with the sleepless nights, the cold sweats, and what my friend the great Alfred Chuang (legendary cofounder and CEO of BEA Systems) calls “the torture.” Whenever I meet a successful CEO, I ask them how they did it. Mediocre CEOs point to their brilliant strategic moves or their intuitive business sense or a variety of other self-congratulatory explanations. The great CEOs tend to be remarkably consistent in their answers. They all say, “I didn’t quit.

- Ben Horowitz

Very important people have told me that they prefer good listeners to good talkers, but the ability to listen seems rarer than almost any other good trait.

- Dale Carnegie

I define anxiety as experiencing failure in advance…and if you have anxiety about initiating a project, then of course you will associate risk with failure.

- Seth Godin

I think how you start the day many times determines what kind of day you’re going to have.

- Joel Olsteen

The dreams and passions stored within hearts are powerful keys which can unlock a wealth of potential.

- John C. Maxwell

Here’s how I work: It’s 2013, and most marketers are operating like it’s 2009. I’m always trying to market like it’s 2015, but not like it’s 2020. A lot of my contemporaries who understand where the world is going, go too far out, and aren’t practical. I have always prided myself on being visionary, with a heavy practicality.

- Gary Vaynerchuk

I loved the work – and that’s an important point: To succeed in retail, you have to love it. The process of bringing items in, displaying them attractively, and seeing them miraculously change into actual cash in the drawer has to gt your blood racing. You can triple the sale of an item just by how and where you display it.

- David Green

People who enjoy what they are doing invariably do it well.

- Joe Gibbs

If you can identify a delusional popular belief, you can find what lies hidden behind it: the contrarian truth.

- Peter Thiel

I’m very careful about saying who would and wouldn’t go to heaven. I don’t know.

- Joel Olsteen

I have this system where if I buy three or four new things, I give away three or four things. Sometimes, it’s a very painful system, but shopping is even better when you know that someone else who needs it will be getting. Keep the clothing karma going, I say.

- Sara Blakely

We want Google to be the third half of your brain.

- Sergey Brin

If you want to build lifelong, loyal friendships, if you want to build trust, learn to protect your family members and friends even when they make mistakes.

- Joel Olsteen

On behalf of the employees of Cisco, we send our deepest sympathy and condolences to all of those affected by Hurricane Katrina and its aftermath, … This has been a crushing blow to the residents of the Gulf Coast and we stand by them, ready to help.

- John Chambers

For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.

- Tony Hsieh

I went online with winelibrary.com in July of 1997. That was my first professional online play

- Gary Vaynerchuk

Strive to be the very best you can be. Run the race against yourself and not the guy in the other lane. The reason I say that is, as long as you give it 110% you are going to succeed. But as long as you’re trying to beat the guy over there, you are worried about him; you’re not worrying about how you’ve got to perform

- Herschel Walker

Although it’s admirable to be ambitious and hard-working, it’s more desirable to be smart-working.

- John C. Maxwell

Groupon looked like a very high valuation, but any investment in a great company at any stage is almost always a good investment.

- Ben Horowitz

India has the potential to be our biggest market in Asia, bigger than China, in as much as two to five years.

- John Chambers

London, a city where creativity and innovation have always flourished, provides a significant home for Starbucks and a significant gateway into Europe.

- Howard Schultz

Nothing is particularly hard if you divide it into small jobs.

- Henry Ford

What General Weygand called the Battle of France is over. I expect that the Battle of Britain is about to begin. Upon this battle depends the survival of Christian civilization. Upon it depends our own British life, and the long continuity of our institutions and our Empire. The whole fury and might of the enemy must very soon be turned on us. Hitler knows that he will have to break us in this Island or lose the war. If we can stand up to him, all Europe may be free and the life of the world may move forward into broad, sunlit uplands. But if we fail, then the whole world, including the United States, including all that we have known and cared for, will sink into the abyss of a new Dark Age made more sinister, and perhaps more protracted, by the lights of perverted science. Let us therefore brace ourselves to our duties, and so bear ourselves that, if the British Empire and its Commonwealth last for a thousand years, men will still say, ‘This was their finest hour.

- Winston Churchill

Churchill kept perspective on the crowds that gathered to hear him speak by conceding they would be twice as big if gathered to see him hanged.

- Winston Churchill

It is unhealthy to marinate in your own press clippings.

- Sam Walton

TAKE CARE OF THE PEOPLE, THE PRODUCTS, AND THE PROFITS—IN THAT ORDER.

- Ben Horowitz

Silicon Valley has evolved a critical mass of engineers and venture capitalists and all the support structure – the law firms, the real estate, all that – that are all actually geared toward being accepting of startups.

- Elon Musk

If you don’t understand the details of your business you are going to fail.

- Jeff Bezos

People ask me all the time, ‘How can I become a successful entrepreneur?’ And I have to be honest: It’s one of my least favorite questions, because if you’re waiting for someone else’s advice to become an entrepreneur, chances are you’re not one.

- Michael Dell

The only time to buy these is on a day with no ‘y’ in it.

- Warren Buffett

Mickey Mouse is, to me, a symbol of independence. He was a means to an end.

- Walt Disney

Money won’t make you have, but it will pay for the search.

- Prince

Two men looked out from prison bars, One saw the mud, the other saw the stars.

- Dale Carnegie

The secret of getting ahead is getting started. The secret of getting started is breaking your complex overwhelming tasks into smaller manageable tasks, and then starting on the first one.

- Mark Twain

about 15 percent of one’s financial success is due to one’s technical knowledge and about 85 percent is due to skill in human engineering—to personality and the ability to lead people.

- Dale Carnegie

When nobody else celebrates you, learn to celebrate yourself. When nobody else compliments you, then compliment yourself. It’s not up to other people to keep you encouraged. It’s up to you. Encouragement should come from the inside.

- Joel Olsteen

America is the spirit of human exploration distilled.

- Elon Musk

I’m the No. 1 developer in New York, I’m the biggest in Atlantic City, and maybe we’ll keep it that way.

- Donald Trump

FOCUSING TOO MUCH ON THE NUMBERS In the second example, I managed the team to a set of numbers that did not fully capture what I wanted. I wanted a great product that customers would love with high quality and on time—in that order. Unfortunately, the metrics that I set did not capture those priorities. At a basic level, metrics are incentives. By measuring quality, features, and schedule and discussing them at every staff meeting, my people focused intensely on those metrics to the exclusion of other goals. The metrics did not describe the real goals and I distracted the team as a result. Interestingly, I see this same problem play out in many consumer Internet startups. I often see teams that maniacally focus on their metrics around customer acquisition and retention. This usually works well for customer acquisition, but not so well for retention. Why? For many products, metrics often describe the customer acquisition goal in enough detail to provide sufficient management guidance. In contrast, the metrics for customer retention do not provide enough color to be a complete management tool. As a result, many young companies overemphasize retention metrics and do not spend enough time going deep enough on the actual user experience. This generally results in a frantic numbers chase that does not end in a great product. It’s important to supplement a great product vision with a strong discipline around the metrics, but if you substitute metrics for product vision, you will not get what you want.

- Ben Horowitz

As an entrepreneur, remove obstacles for your team. If there is anything that is holding the team back, get it out of the way.

- David Nilssen

I don’t know what a monopoly is until somebody tells me.

- Steve Ballmer

I find it fascinating that a lot of business books that do well are from people who’ve never made any money in business.

- Gary Vaynerchuk

When my partners and I meet with entrepreneurs, the two key characteristics that we look for are brilliance and courage. In my experience as CEO, I found that the most important decisions tested my courage far more than my intelligence.

- Ben Horowitz

You will never reach your destination if you stop and throw stones at every dog that barks.

- Winston Churchill

My whole life had been designing computers I could never build.

- Steve Wozniak

A key component of the Soft Sell is asking questions that require the Buyer to think and reach inside for the answer so as to reveal needs the Seller can fulfill with a product or service.

- Jerry Vass

You will never change your life until you change something you do daily.

- John Maxwell

Fact: If standard of living is your number one objective, quality of life almost never improves. But if quality of life is your number one objective, standard of living invariably improves.

- Zig Ziglar

Save someone’s face once and your influence with him rises. Save his face every time you can, and there is practically nothing he won’t do for you.

- Dale Carnegie

Have we not come to such an impasse in the modern world that we must love our enemies – or else? The chain reaction of evil – hate begetting hate, wars producing more wars – must be broken, or else we shall be plunged into the dark abyss of annihilation.

- Martin Luther King Jr.

Many of America’s and New York’s sons and daughters are around the world fighting for the freedoms that the Statue of Liberty stands for.

- Michael Bloomberg

If anyone has a vested interest in space solar power, it would have to be me.

- Elon Musk

Being the first mover doesn’t do you any good if someone else comes along and unseats you. It’s much better to be the last mover—that is, to make the last great development in a specific market and enjoy years or even decades of monopoly profits.

- Peter Thiel

Experience has proven that the best educated people are often those who are known as self-made, or self-educated. It takes more than a college degree to make one a person of education. Any person who is educated is one who has learned to get whatever he wants in life without violating the rights of others. Education consists no so much of knowledge, but of knowledge effectively and peristently applied. Men are paid nor merely for tha they know, but more particulary for what they do with that which they know.

- Napoleon Hill

Differentiate yourself! Why are you different? What’s important about you? Why does the customer need you?

- Sara Blakely

Anyone who lives within their means suffers from a lack of imagination.

- Oscar Wilde

The thing that I’m most passionate about, I’m writing a book called ‘Jab Jab Jab Jab Jab Right Hook,’ and it really focuses on how to story-tell in a noisy, ADD world.

- Gary Vaynerchuk

You can have it all. You just can’t have it all at once.

- Oprah Winfrey

People who sell companies are “investment bankers.” And people who sell themselves are called “politicians.” There’s a reason for these redescriptions: none of us wants to be reminded when we’re being sold.

- Peter Thiel

A tribe is a group of people connected to one another, connected to a leader, and connected to an idea. For millions of years, human beings have been part of one tribe or another. A group needs only two things to be a tribe: a shared interest and a way to communicate.

- Seth Godin

People will always blame the poets for society’s ills. But these are the true artists.

- Russell Simmons

The way of success is the way of continuous pursuit of knowledge.

- Napoleon Hill

Exposure from a young age to the realities of the world is a super-big thing.

- Bill Gates

American democracy is spoiled by people buying everything in sight and then selling and buying everything in sight, including our politicians.

- Russell Simmons

Decide you must, how to serve them best. If you leave now, help them you could; but you would destroy all for which they have fought, and suffered.

- Yoda

Government has never increased the standard of living of one single human being in civilization’s history. For some reason that simple truth has evaded everybody.

- Stephen Wynn

I have scary eyes. I look like the guy in ‘American History X,’ yes. I remember coming home from school and asking my mum if I could get an eye transplant, and of course she declined.

- Timothy Ferriss

Over the past 30 years, the nation has gradually opened up under such reform policies, which have presented enormous challenges and unlimited opportunities for the people and benefited the development of the nation all these years.

- Cheng Yu-tung

And I think the more money you put in people’s hands, the more they will spend. And if they don’t spend it, they invest it. And investing it is another way of creating jobs. It puts money into mutual funds or other kinds of banks that can go out and make loans, and we need to do that.

- Michael Bloomberg

Positive thinking will let you do everything better than negative thinking will.

- Zig Ziglar

Do the hard jobs first. The easy jobs will take care of themselves.

- Dale Carnegie

Whether you believe you can do a thing or not, you are right.

- Henry Ford

I’m constantly amazed that owners and managers of all businesses don’t train their people to call the person who pays by credit card by name. It definitely makes the customer feel good and will be a factor in bringing them back to your place of business.

- Zig Ziglar

Hard things are hard because there are no easy answers or recipes. They are hard because your emotions are at odds with your logic. They are hard because you don’t know the answer and you cannot ask for help without showing weakness.

- Ben Horowitz

In order to have your voice be heard in Washington, you have to make some little contribution.

- Elon Musk

In hindsight, I slid into arrogance based upon past success.

- Reed Hastings

The profile of homebuyers in Hong Kong is becoming more diverse and a wider range of marketing channels is thus needed to promote the Group’s Hong Kong property projects.

- Lee Shau Kee

The most amazing philanthropists are people who are actually making a significant sacrifice.

- Bill Gates

When something is important enough, you do it even if the odds are not in your favor.

- Elon Musk

There’s this great quote…which says ‘The future has already arrived. It’s just not evenly distributed yet.’

- Jack Dorsey

I love building technology, I love programming. I love building teams. And I also love building beautiful things.

- Jack Dorsey

In motivating people, you’ve got to engage their minds and their hearts. I motivate people, I hope, by example – and perhaps by excitement, by having productive ideas to make others feel involved.

- Rupert Murdoch

Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability.

- Harvey Mackay

It is not the rich man’s son that the young struggler for advancement has to fear in the race for life, nor his nephew, nor his cousin. Let him look out for the dark horse in the boy who begins by sweeping out the office.

- Andrew Carnegie

Nearly all men can stand adversity, but if you want to test a man’s character, give him power.

- Abraham Lincoln

She came up with what is now the Swoosh for $35 which is a pretty good bargain.

- Phil Knight

(In reference to one of his first advertising sales mentors Howard Davis)… He was 6 foot 4 with silver hair…the quintessential advertising guy. He had a glass topped desk in his office because, as he put it, he like to be able to look down and see his Guccis while he worked. Howard taught me to get things done. He was very smart but he was also an animal. He exuded power and he could be very intimidating, and he knew how to use his power to get results while still managing to be a good guy. Howard’s personal style was very different from my own, but what he did teach me was how to create a sense of urgency, how to motivate performance by getting everyone’s heart pounding.

- David Novak

Being first is more important to me [than earning money]. I have so much money. Whatever money is, it’s just a method of keeping score now. I mean, I certainly don’t need more money

- Larry Ellison

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