Profit in business comes from repeat customers; customers that boast about your product and service, and that bring friends with them.
- W. Clement Stone
Notable Quotables
As kids, we all worked for the company in one way or another. I got to work behind the candy counter or run the popcorn stand when I was five years old. The business was part of life, and it was always included in the dinner conversation. We learned a lot about the debt it took to open new stores, and I worried about it. I remember confiding to my girlfriend one time – crying and saying, I don’t know what we’re going to do. My daddy owes so much, and he won’t quit opening.
- Alice Walton
The global economy has experienced considerable slowdown in recent times. However there has been one notable exception: China.
- Cheng Yu-tung
If you and I go around grumbling about ingratitude, who is to blame? Is it human nature—or is it our ignorance of human nature? Let’s not expect gratitude. Then, if we get some occasionally, it will come as a delightful surprise. If we don’t get it, we won’t be disturbed. Here is the first point I am trying to make in this chapter: It is natural for people to forget to be grateful; so, if we go around expecting gratitude, we are headed straight for a lot of heartaches.
- Dale Carnegie
Why do I need succession planning? I’m very alert, I’m very vibrant. I have no intention to retire.
- Sheldon Adelson
The tablet is not mainstream. Reading off the screen is not mainstream.
- Bill Gates
The worse a situation becomes the less it takes to turn it around, the bigger the upside.
- George Soros
When I first discovered in the early 1980s the Italian espresso bars in my trip to Italy, the vision was to re-create that for America – a third place that had not existed before. Starbucks re-created that in America in our own image; a place to go other than home or work. We also created an industry that did not exist: specialty coffee.
- Howard Schultz
You can’t learn in school what the world is going to do next year.
- Henry Ford
People say that globalisation has negative aspects, but I don’t believe globalisation is bad. It’s criticised from a western perspective, but if you put yourself in the shoes of people in the developing world, it provides an unprecedented opportunity.
- Tadashi Yanai
Does that mean that we should never hire or promote an inexperienced manager who had not already learned to do what needs to be done in this assignment? The answer: it depends. In a start-up company where there are no processes in place to get things done, then everything that is done must be done by individual people–resources. In this circumstance, it would be risky to draft someone with no experience to do the job–because in the absence of processes that can guide people, experienced people need to lead. But in established companies where much of the guidance to employees is provided by processes, and is less dependent upon managers with detailed, hands-on experience, then it makes sense to hire or promote someone who needs to learn from experience.
- Clayton M. Christensen
Magazines, trade publications and out outlets that relate specifically to your field of interest. If you’re a musician, Billboard, Rolling Stone and Spin top your list; if you’re a chef or restaurateur, the Gourmet or Bon Appetit and the food section of your local paper top yours.
- Michael Levine
You can make a positive out of the most negative if you work at it hard enough.
- Sam Walton
If you believe you will fail, there is no hope for you. You will.
- Dale Carnegie
Get the right people on the bus, the wrong people off the bus, and the right people in the right seats.
- Jim Collins
Over Deliver and you will soon be over-paid
- Napoleon Hill
But iteration without a bold plan won’t take you from 0 to 1.
- Peter Thiel
I know this world is ruled by infinite intelligence. Everything that surrounds us- everything that exists – proves that there are infinite laws behind it. There can be no denying this fact. It is mathematical in its precision.
- Thomas Edison
The difference between great people and everyone else is that great people create their lives actively, while everyone else is created by their lives, passively waiting to see where life takes them next. The difference between the two is the difference between living fully and just existing.
- Michael Gerber
Work as though you would live forever, and live as though you would die today. Go another mile!
- Og Mandino
“Someday” is a disease that will take your dreams to the grave with you. Pro and con lists are just as bad. If it’s important to you and you want to do it eventually, just do it and correct course along the way.
- Timothy Ferriss
Don’t think small when you pray. God has a way to bring your dreams to pass if you’ll dare to be bold enough to ask.
- Joel Olsteen
Profitability is a shallow goal if it doesn’t have a real purpose, and the purpose has to be share the profits with others.
- Howard Schultz
No one can make you jealous, angry, vengeful, or greedy — unless you let him.
- Napoleon Hill
If it scares you, it might be a good thing to try.
- Seth Godin
The people who skip the hard questions are in the majority, but they are not in demand.
- Seth Godin
I believe in Judaism, I was raised a Jew, I’m happy to be one – or proud to be one.
- Michael Bloomberg
There is no such thing as failure. Failure is just life trying to move us in another direction.
- Oprah Winfrey
It’s disappointing, but it’s still a really good book. I’m glad Kenny did it, and I’m glad it’s going to get out. … I still endorse the book. I think everybody should buy it. I think he did a great job on a very complicated topic.
- Phil Knight
Youths of today aspire to be like me but they want to achieve it overnight. It’s not going to work.
- Aliko Dangote
If you think your people are negative, then you had better check your attitude. Who you are is who you attract. This is the LAW of Magnetism.
- John Maxwell
I’d like to dial it back 5% or 10% and try to have a vacation that’s not just e-mail with a view.
- Elon Musk
Remember that failure is an event, not a person.
- Zig Ziglar
My saddlebags are why Spanx exist! Now that I have a baby I also have a muffin top.
- Sara Blakely
There should be order if the development of the cyber world is to be sustainable.
- Ma Huateng
He mobilised the English language and sent it into battle.
- Winston Churchill
If you must speak ill of another, do not speak it, write it in the sand near the water’s edge.
- Napoleon Hill
Here’s a quote from ultramarathoner Dick Collins: Decide before the race the conditions that will cause you to stop and drop out. You don’t want to be out there saying, “Well gee, my leg hurts, I’m a little dehydrated, I’m sleepy, I’m tired, and it’s cold and windy.” And talk yourself into quitting. If you are making a decision based on how you feel at that moment, you will probably make the wrong decision.
- Seth Godin
I think we are at the dawn of a new era in commercial space exploration.
- Elon Musk
Men must be taught as if you taught them not And things unknown proposed as things forgot.
- Dale Carnegie
Be thankful for what you have; you’ll end up having more. If you concentrate on what you don’t have, you will never, ever have enough.
- Oprah Winfrey
Never let a good crisis go to waste.
- Winston Churchill
No one has any idea what’s next… the uncertainty of the business climate in America is frightening, frightening to everybody, and it’s delaying the recovery.
- Stephen Wynn
The more you express gratitude for what you have, the more things you’ll have to express gratitude for.
- Zig Ziglar
We bring together the best ideas – turning the meetings of our top managers into intellectual orgies.
- Jack Welch
Do it now! can affect every phase of your life. It can help you do the things you should do but don’t feel like doing. It can keep you from procrastinating when an unpleasant duty faces you. But it can also help you do those things that you want to do. It helps you seize those precious moments that, if lost, may never be retrieved.
- Napoleon Hill
Everything in life is luck.
- Donald Trump
I love cities, and I love city governments in particular. But in politics it would have taken me 8 years from implementing a policy before I would get to see the feedback. With programming I could model the same policies and see the impact immediately. Technology is a far more efficient way to test.
- Jack Dorsey
The Group has three areas. The first is Henderson Land the listed company. Now it has a total developable land bank of 75 million square feet of gross floor area in China. I hope that in the next two or three months that figure can rise to 150 million square feet. That would be a remarkable feet. So, Henderson is one hope. The second is Hong Kong and China Gas, which I also have high hopes for. In the mainland we already have had many projects in 12 cities there. No, actually I mean, we have projects in 55 cities in 12 provinces. Probably about 60 in total that we are working on. So that is the second area. The third area or hope is Shau Kee Finance. It’s assets have already doubled from $50 billion and I hope they can double again to $200 billion.
- Lee Shau Kee
If you want to help the poor and our next generation, make investment, reinvestment and businesses welcome.
- Gina Rinehart
God, You said You would restore health unto me and heal me of my wounds. You said I would live and not die. You said what is impossible with men is possible with God. When you pray.
- Joel Olsteen
Count your blessings—not your troubles!
- Dale Carnegie
You need editors, not brand managers,who will push the envelope to make [a brand media property] go forward.
- Seth Godin
My principal business consists of giving commercial value to the brilliant, but misdirected, ideas of others…. Accordingly, I never pick up an item without thinking of how I might improve it.
- Thomas Edison
Turning a culture around is very difficult to do because it’s based on a series of many, many decisions, and the organization is framed by those decisions.
- Howard Schultz
Simple works, complex fails.
- Timothy Ferriss
Finance epitomizes indefinite thinking because it’s the only way to make money when you have no idea how to create wealth. If they don’t go to law school, bright college graduates head to Wall Street precisely because they have no real plan for their careers. And once they arrive at Goldman, they find that even inside finance, everything is indefinite. It’s still optimistic—you wouldn’t play in the markets if you expected to lose—but the fundamental tenet is that the market is random; you can’t know anything specific or substantive; diversification becomes supremely important.
- Peter Thiel
You have to be a crazy guy and a little eccentric to be very successful.
- Tadashi Yanai
I’ve come to believe that all my past failure and frustration were actually laying the foundation for the understandings that have created the new level of living I now enjoy.
- Tony Robbins
Work is a rubber ball. If you drop it, it will bounce back. The other four balls– family, health, friends, integrity– are made of glass. If you drop one of these, it will be irrevocably scuffed, nicked, perhaps even shattered
- Gary Keller
Lack of ambition to aim above mediocrity.
- Napoleon Hill
THE HABIT OF DOING MORE THAN PAID FOR – One of the penalties of leadership is the necessity of willingness, upon the part of the leader, to do more than he requires of his followers.
- Napoleon Hill
Flavor is, counterintuitively, less than 10% taste and more than 90% smell.
- Timothy Ferriss
I won’t do something unless I can get at least two or three good laughs out of it. If I can’t, it’s not gonna make the team.
- Jerry Seinfeld
Criticism is futile because it puts a person on the defensive and usually makes him strive to justify himself. Criticism is dangerous, because it wounds a person’s precious pride, hurts his sense of importance, and arouses resentment.
- Dale Carnegie
Your thoughts about your circumstances have you down. On the other hand, you can be in one of the biggest battles of your life, and still be filled with joy and peace and victory – if you simply learn how to choose the right thought. It’s time to think about what you’re thinking about.
- Joel Olsteen
China will become the IT (information technology) center of the world. We believe in giving something back and truly becoming a Chinese company.
- John Chambers
Shawn Fanning and Sean Parker, Napster’s then-teenage founders, credibly threatened to disrupt the powerful music recording industry in 1999. The next year, they made the cover of Time magazine. A year and a half after that, they ended up in bankruptcy court.
- Peter Thiel
The secret of leadership is simple: Do what you believe in. Paint a picture of the future. Go there.People will follow.
- Seth Godin
If something is expensive to develop, and somebody’s not going to get paid, it won’t get developed. So you decide: Do you want software to be written, or not?
- Bill Gates
To be a champion, you have to learn to handle stress and pressure. But if you’ve prepared mentally and physically, you don’t have to worry.
- Harvey Mackay
The best entrepreneurs know this: every great business is built around a secret that’s hidden from the outside. A great company is a conspiracy to change the world; when you share your secret, the recipient becomes a fellow conspirator.
- Peter Thiel
As to methods there may be a million and then some, but principles are few. The man who grasps principles can successfully select his own methods. The man who tries methods, ignoring principles, is sure to have trouble.
- Ralph Waldo Emerson
If you do everything that everyone else does in business, you’re going to lose. The only way to really be ahead, is to ‘be different’.
- Larry Ellison
Do the hard jobs first. The easy jobs will take care of themselves.
- Dale Carnegie
Realize that true happiness lies within you. Waste no time and effort searching for peace and contentment and joy in the world outside. Remember that there is no happiness in having or in getting, but only in giving. Reach out. Share. Smile. Hug. Happiness is a perfume you cannot pour on others without getting a few drops on yourself.
- Og Mandino
Encourage yourself.
- Joel Olsteen
It is becoming increasingly clear that the global economy is improving, … As customers feel more confident to invest, we believe that we are well positioned to provide compelling value as a strategic business adviser and technology partner.
- John Chambers
Assetts put money in your pocket. Liabilities take money out of your pocket.
- Robert Kiyosaki
I like to take every day just searching my own heart, making sure that I’m on course, and I’m doing what God wants me to do. I’m real good with not looking to the critics and looking straight ahead.
- Joel Olsteen
As long as you’re living in regret, focused on the negative things of the past, you won’t move ahead to the bright future God has in store. You need to let go of what didn’t work out. Let go of your hurts and pains. Let go of your mistakes and failures. You can’t do anything about the past, but you can do something about right now.
- Joel Olsteen
I own my business. My business doesn’t own me.
- Cherie Ve Ard
You don’t even really need a place. But you feel like you’re doing something. That is what coffee is. And that is one of the geniuses of the new coffee culture.
- Jerry Seinfeld
Nobody in the heavens above or on the earth beneath or in the waters under the earth will ever object to your saying: ‘I may be wrong. Let’s examine the facts.
- Dale Carnegie
Don’t interrupt me while I’m interrupting.
- Winston Churchill
If you’re using first-class land for biofuels, then you’re competing with the growing of food. And so you’re actually spiking food prices by moving energy production into agriculture.
- Bill Gates
Wal-Mart’s leaders had obviously made a point of educating and informing everyone at all levels about all aspects of the company, and that shows a real respect for their people.
- David Novak
One of the greatest failures to execute is the lack of follow-up. This seems so obvious, yet very few companies place as much emphasis on accountability as they do on figuring what they want to get done. Steve Reinemund, who was president of Pizza Hut when I was head of marketing there, is the best I’ve ever seen on this front. He always carried a three-by-five note card in his shirt pocket. When saw something that needed to be done, he’d pull out the card and write it down. Like everyone else who witnessed this, I quickly realized that I had better write down the same things because he’d surely be on me until they got done. Steve got results everywhere he went, whether it was as president of Pizzas Hut or Frito-Lay or chairman of PepsiCo, because he made a point of following up. People often lose track of what they’ve talked about in meetings of what they promised to do, but when you write it down, you won’t forget it.
- David Novak
It’s no surprise that these fields all attract disproportionate numbers of high-achieving Ivy League optionality chasers; what could be a more appropriate reward for two decades of résumé-building than a seemingly elite, process-oriented career that promises to “keep options open”?
- Peter Thiel
India has over 20 percent of the kids born in the world. And they move around a lot.
- Bill Gates
Much of our strategic shift is providing production advances over the next 60 days in the Gulf Coast. This effort sets the stage for Gulf Coast growth in 2006, along with production growth in our East, West and Canada regions.
- Dan Dinges
You have to have your heart in the business and the business in your heart.
- Thomas J Watson
We shape our buildings, thereafter they shape us.
- Winston Churchill
One day a friend came by the job site and asked them separately what they were doing. The first said, Aw, we’re just laying brick. We’ve been doing this for thirty years. It’s so boring. One brick on top of the other.” Then the friend asked the second bricklayer. He just lit up. Why, we’re building a magnificent skyscraper,” he said. This structure is going to stand tall for generations to come. I’m just so excited that I could be a part of it.” Each bricklayer’s happiness or lack of it was based on their perspective. You can be laying a brick or you can be building a beautiful skyscraper. The choice is up to you. You can go to work each day and just punch in on the clock and dread being there and do as little as possible. Or you can show up with enthusiasm and give it your best, knowing that you’re making the world a better place.
- Joel Olsteen
Every day we have plenty of opportunities to get angry, stressed or offended. But what you’re doing when you indulge these negative emotions is giving something outside yourself power over your happiness. You can choose to not let little things upset you.
- Joel Olsteen
Well, we have to provide the world’s best schools. We certainly don’t have them, but that’s our objective.
- Michael Bloomberg
Art is the unique work of a human being, work that touches another.
- Seth Godin
Pay attention, don’t let life go by you. Fall in love with the back of your cereal box.
- Jerry Seinfeld
Judge not, that ye be not judged.
- Dale Carnegie
I can’t stress enough the essential nature of really hearing what someone has to say even if it is totally contradictory to your own beliefs, and I wish this was a lesson I only had to learn once.
- David Novak





