The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.
- Jeff Bezos
Notable Quotables
A good practice is to have the employee send you the agenda in advance. This will give her a chance to cancel the meeting if nothing is pressing.
- Ben Horowitz
A little boy went out to the backyard to play with a baseball bat and a ball. He said to himself, I am the best hitter in the world.” Then he threw the ball up in the air and took a swing at it, but he missed. Without a moment’s hesitation, he picked up the ball and tossed it in the air again, saying as he swung the bat, I’m the best hitter in all the world.” He swung and missed. Strike two. He tossed the ball up again, concentrating more intensely, even more determined, saying, I am the best hitter in all the world!” He swung the bat with all his might. Whiff! Strike three. The little boy laid down his bat and smiled real big. What do you know?” he said. I’m the best pitcher in all the world!
- Joel Olsteen
True economy consists in always making the income exceed the out-go. Wear the old clothes a little longer if necessary; dispense with the new pair of gloves; mend the old dress: live on plainer food if need be; so that, under all circumstances, unless some unforeseen accident occurs, there will be a margin in favor of the income.
- P.T. Barnum
To make meetings less boring, leaders must look for legitimate reasons to provoke and uncover relevant, constructive ideological conflict.
- Patrick M. Lencioni
I was very interested in vaudeville. It was the only sort of discipline that was a five-minute act on stage, which is what I really enjoyed and saw myself doing. And I bought books on it.
- Steve Martin
I DECLARE I will experience God’s faithfulness. I will not worry. I will not doubt. I will keep my trust in Him, knowing that He will not fail me. I will give birth to every promise God put in my heart and I will become everything God created me to be. This is my declaration.
- Joel Olsteen
I want to promote poetry to the point where you got all the baldhead kids running around doing poetry, getting the music out of the way and having only words, the spoken word, and then see what happens.
- Russell Simmons
On an opponent:”He loves the working man. He loves to see him work.
- Winston Churchill
All your ideas may be solid or even good .. But you have to Actually EXECUTE on them for them to matter.
- Gary Vaynerchuk
One of the great things about Lanai is that the weather is always fabulous. Always 82 degrees and sunny. The problem is that, like California now, Lanai needs more water.
- Larry Ellison
My dream was to set up my own e-commerce company. In 1999, I gathered 18 people in my apartment and spoke to them for two hours about my vision. Everyone put their money on the table, and that got us $60,000 to start Alibaba. I wanted to have a global company, so I chose a global name.
- Jack Ma
Use your feelings, Obi-Wan, and find him you will.
- Yoda
In contrast, investing time and energy in your relationship with your spouse and children typically doesn’t offer that same immediate sense of achievement. Kids misbehave every day. It’s really not until 20 years down the road that you can put your hands on your hips and say, “I raised a good son or a good daughter.” You can neglect your relationship with your spouse, and on a day-to-day basis, it doesn’t seem as if things are deteriorating. People who are driven to excel have this unconscious propensity to underinvest in their families and overinvest in their careers—even though intimate and loving relationships with their families are the most powerful and enduring source of happiness.
- Clayton M. Christensen
2006, I started ‘WineLibrary TV.’ To build ‘WineLibrary TV,’ I started using Facebook, Tumblr, and Twitter in 2008.
- Gary Vaynerchuk
Your job is not to judge. Your job is not to figure out if someone deserves something. Your job is to lift the fallen, to restore the broken, and to heal the hurting.
- Joel Olsteen
Capability means imagination…
- Napoleon Hill
We are what we repeatedly do. Excellence, then, is not an act, but a habit.
- Aristotle
Before anything else, preparation is the key to success.
- Alexander Graham Bell
Digital technology has several features that can make it much easier for teachers to pay special attention to all their students.
- Bill Gates
For no matter what we achieve, if we don’t spend the vast majority of our time with people we love and respect, we cannot possibly have a great life. But if we spend the vast majority of our time with people we love and respect – people we really enjoy being on the bus with and who will never disappoint us – then we will almost certainly have a great life, no matter where the bus goes. The people we interviewed from the good-to-great companies clearly loved what they did, largely because they loved who they did it with.
- James C. Collins
If the Starbucks secret is a smile when you get your latte… ours is that the Web site adapts to the individual’s taste.
- Reed Hastings
It’s too easy, as a team grows, to put up with a few B players, and they then attract a few more B players, and soon you will even have some C players. A players like to work only with other A players, which means you can’t indulge B players.
- Steve Jobs
Don’t interrupt me while I’m interrupting.
- Winston Churchill
You have to be a crazy guy and a little eccentric to be very successful.
- Tadashi Yanai
The thing you fear most has no power. Your fear of it is what has the power. Facing the truth really will set you free.
- Oprah Winfrey
Learn to do common things uncommonly well, we must always keep in mind that anything that helps fill the dinner pail is valuable.
- George Washington Carver
I’m interested in things that change the world or that affect the future and wondrous, new technology where you see it, and you’re like, ‘Wow, how did that even happen? How is that possible?’
- Elon Musk
Should surveillance be usable for petty crimes like jaywalking or minor drug possession? Or is there a higher threshold for certain information? Those aren’t easy questions.
- Bill Gates
Whatever your critics say about you has no bearing on your worth. You are a child of the Most High God. The Creator of the universe breathed life into you. You have seeds of greatness on the inside. You’ve been crowned with favor. God has already equipped and empowered you with everything you need. Don’t waste your valuable time trying to play up to people, trying to win over all your critics, or trying to prove to someone that you’re important.
- Joel Olsteen
Normal is fading away. Governments and industries and schools like normal, because it’s easier, it scales and it’s profitable. But people don’t like it – we want to be who we are, not who some marketer tells us to be.
- Seth Godin
What I most identify with is effortless fashion, looking as if someone’s not put a lot of effort into their look.
- Sara Blakely
THE MOST CONTENTIOUS question in business is whether success comes from luck or skill.
- Peter Thiel
I would rather have people think we’re confused than let our competitors know what we’re going to do.
- Larry Page
Only God can look at somebody’s heart.
- Joel Olsteen
Care more than others think wise.
- Howard Schultz
I Always like to look on the optimistic side of life, but i am realistic enough to know that life is a complex matter
- Walt Disney
Today I will be a successful sales professional, and I will learn something today that will make me even more professional tomorrow.
- Zig Ziglar
In my early teens, I knew I wanted to do television production. I loved cameras, editing and producing, anything that had to do with television production. My friend had a production studio across town, and we’d go over there at night and shoot and edit. I produced my father’s televised service for 17 years.
- Joel Olsteen
I don’t know what causes a person to be ambitious, but it is a fact that I have been overblessed with drive and ambition from the time I hit the ground.
- Sam Walton
Rewards await you if you stay steadfast in your faith.
- Joel Olsteen
Canada sets aside 36 percent of their visas for people with skills they think their country needs. We set aside six percent. We educate the doctors, and then don’t give ’em a green card.
- Michael Bloomberg
Always keep your eyes open for people with potential.
- Napoleon Hill
An Enemy Called Average
- Jim Collins
Put all good eggs in one basket and then watch that basket.
- Andrew Carnegie
No matter what’s happening, choose to be happy. Don’t focus on what’s wrong. Find something positive in your life. Thank God for the small things.
- Joel Olsteen
Well, it’s very clear that the Arab population is rising because they’d like to have a say in the running of their affairs, running of their government, and this is very legitimate.
- Prince Al Waleed Bin Talal Alsaud
Be candid with everyone.
- Jack Welch
No matter how many times people say it – ‘Oh, I’m just writing this for myself’ ‘Oh, I’m just doing this for myself’ – nobody’s doing it for themselves! You’re doing it for an audience. So whether I’m performing or writing a book or playing music, it’s definitely to be put out there and to be received in some way, definitely.
- Steve Martin
The kind of environment that we developed Google in, the reason that we were able to develop a search engine, is the web was so open. Once you get too many rules, that will stifle innovation.
- Sergey Brin
Dreams are extremely important. You can’t do it unless you can imagine it.
- George Lucas
Most entrepreneurial ideas will sound crazy, stupid and uneconomic, and then they’ll turn out to be right.
- Reed Hastings
The Group’s performance will continue to improve in future upon return of the local economy on an upward recovery track.
- Lee Shau Kee
If we say it long enough eventually we’re going to reap a harvest. We’re going to get exactly what we’re saying.
- Joel Olsteen
We gave new customers $10 for joining, and we gave them $10 more every time they referred a friend.
- Peter Thiel
If you want to build lifelong, loyal friendships, if you want to build trust, learn to protect your family members and friends even when they make mistakes.
- Joel Olsteen
Hatred is never ended by hatred but by love.
- Buddha
To remain a credible leader, I must always work first, hardest, and longest on changing myself. This is neither easy nor natural, but it is essential.
- John C. Maxwell
Millions of people were inspired by the Apollo Program. I was five years old when I watched Apollo 11 unfold on television, and without any doubt it was a big contributor to my passions for science, engineering, and exploration.
- Jeff Bezos
I believe in benevolent dictatorship provided I am the dictator.
- Richard Branson
I cut the feet out of my control top pantyhose one night, threw them on under my white pants and realized that the toning and shaping was perfect and that the hosiery material is thin enough that I could make shape wear out of it.
- Sara Blakely
I’m for the Wall Street Occupiers. But will they accept me when they find out I sell packaged mortgage default instruments to children?
- Steve Martin
I influence anybody who is able to get through the chaos of my first impression.
- Gary Vaynerchuk
I believe that uncertainty is really my spirit’s way of whispering, I’m in flux. I can’t decide for you. Something is off-balance here.
- Oprah Winfrey
A great leader’s courage to fulfill his vision comes from passion, not position.
- John C. Maxwell
Stone Age. Bronze Age. Iron Age. We define entire epics of humanity by the technology they use.
- Reed Hastings
Some of the biggest failures I’ve ever met, are people that have never failed.
- Robert Kiyosaki
If you’re a surfer, you just want to surf. You don’t know if anyone’s going to see you, and you don’t really care if they see you. You just live for that feeling.
- Jerry Seinfeld
And you know, I’ve had great fun turning quite a lot of different industries on their head and making sure those industries will never be the same again, because Virgin went in and took them on.
- Richard Branson
In the modern world of business, it is useless to be a creative, original thinker unless you can also sell what you create.
- David Ogilvy
The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates. The great teacher inspires.
- William Arthur Ward
When you come in to court as a plaintiff or as a defendant, it is terribly important that you look up at the bench and feel that that person represents you and will understand you, that that person is reflective of our community and of our society.
- Michael Bloomberg
No company has a culture, every company is a culture.
- Peter Thiel
This is a learning in the business life that first of all you need to have commitment, dedication and passion for what you are doing.
- Lakshmi Mittal
Be honest, always.
- Jack Dorsey
We can’t wait for Washington. Business leaders are going to have to galvanize their own constituencies and do everything they can to demonstrate confidence in the economy, and I think that can be contagious.
- Howard Schultz
of preparing for defeat, prepare for victory. Prepare for increase. Prepare for God’s favor. You have to set the tone at the start of each day.
- Joel Olsteen
If a person makes a statement that you think is wrong—yes, even that you know is wrong—isn’t it better to begin by saying: Well, now, look. I thought otherwise, but I may be wrong. I frequently am. And if I am wrong, I want to be put right. Let’s examine the facts.” There’s magic, positive magic, in such phrases as: I may be wrong. I frequently am. Let’s examine the facts.
- Dale Carnegie
Sometimes what works 40 years ago doesn’t work today.
- Joel Olsteen
You want to have a future where you’re expecting things to be better, not one where you’re expecting things to be worse.
- Elon Musk
Even leaders with the best of intentions can have dumb ideas sometimes, and if you have good people around you, then hopefully they’ll stop you before you’ve done too much damage.
- David Novak
From an operational perspective, this quarter was a home run.
- John Chambers
We all prospect, and don’t even know we’re doing it. When you start the dating process, you are actually prospecting for the person you want to marry. When you’re interviewing employees, you are prospecting for someone who will best fit your needs.
- Zig Ziglar
Hire the best staff you can find develop them as much as you can, and hand off everything you possibly you can to them…The power of this can be seen in explosive growth.
- Napoleon Hill
Nothing can be more abhorrent to democracy than to imprison a person or keep him in prison because he is unpopular. This is really the test of civilization.
- Winston Churchill
My biggest wish is for government, the private sector and all of us to work together to make the Philippines the best tourism destination in Southeast Asia.
- Henry Sy
The single reason for a salesperson’s existence is to get the Buyer’s commitment. Just how poor are salespeople at their jobs? In a study of professional sales people (those who sell full time), 50% failed to ask for the buyer’s commitment to buy.
- Jerry Vass
Don’t sit around depressed and discouraged. Get a new vision for your life.
- Joel Olsteen
My relationship with money is that it’s a tool to be self-sufficient, but it’s not something that is a part of who I am.
- Laurene Powell Jobs
That which becomes acceptable becomes inevitable.
- Michael Levine
Honesty and integrity are by far the most important assets of an entrepreneur.
- Zig Ziglar
Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.
- Stephen R. Covey
The most important quality for an investor is temperament, not intellect. You need a temperament that neither derives great pleasure from being with the crowd or against the crowd.
- Warren Buffett
If you try to make such projects, unseen by others, as perfect as any human could, you’ll develop skills that other professionals don’t have.
- Steve Wozniak
It is very helpful to me, in my job, for people to know me better. A lot of that is, it’s a communication job.
- Ben Horowitz
God created every one of us to be successful. Before the foundation of the world, He laid out an exact plan for our lives. And in this plan He has moments of favor that will come across our path. These moments are not ordinary. They are destiny-altering moments.
- Joel Olsteen
But it takes character and self-control to be understanding and forgiving.
- Dale Carnegie
I would like to die on Mars. Just not on impact.
- Elon Musk
People ask me what’s the most important function when you’re starting an organization or setting up the kind of culture and values that are going to endure. The discipline I believe so strongly in is H.R., and its the last discipline that gets funded.
- Howard Schultz
By June this year, the [Henderson] Group had sold approximately 9,500 residential units totally around HK$21 billion in aggregate value.
- Lee Shau Kee
