Principles Of Effective Time Management – Episode 4 – Surrounding Yourself with Positive People – Part 3
If you’re successful on for new or you’re running a business in your day-to-day operations involved having a team help you fulfill your product or service to your ideal and likely buyer and clients do You absolutely have to have metrics and measurements by which you can measure the success of your team. At Thrive we call these key performance indicators or KPI’s for short. The importance of having key performance indicators that your team understands and knows they have to follow is profound. One example would be if you have an outbound sales team which is responsible for making cold calls and phone calls to prospective clients and ideal and likely buyers a key performance indicator for an individual on this team would be today not make 100 outbound phone calls. It doesn’t matter what the excuse is what the person was trying to do the fact of the matter is that to perform his job they have to make 100 outbound phone calls per day. That is what a key performance indicator is. Maybe you’re in outside sales and if this is the case and the key performance indicator for you might be did you stop by my existing customer offices to make sure that the client is happy and has everything that they need to have a successful day and did you stop by five new and prospective clients offices to try pitch and see if we can get referrals or sell product or service to them. You cannot measure the success of your team if you do not have the metrics in place if you need to learn more about how to create key performance indicators and create a system in which your team is held accountable to these key performance indicators schedule 13 point assessment with a business coach to find out the best practice and KPI’s for your team. You can also come to a business coach in person workshop where we will take 15 hours over two days and dive deep into the topic at hand of time management and how to plan out effective key performance indicators to measure your team success.
