Notable Quotables

I would make them all learn English: and then I would let the clever ones learn Latin as an honour, and Greek as a treat.

- Winston Churchill

People might not think that, but the Republicans have all of the cards. And this is the time to get rid of Obamacare. This is the time to make the great deal.

- Donald Trump

Today I will be a successful sales professional, and I will learn something today that will make me even more professional tomorrow.

- Zig Ziglar

Globalization has changed us into a company that searches the world, not just to sell or to source, but to find intellectual capital – the world’s best talents and greatest ideas.

- Jack Welch

The number of residential units which have been booked in the financial statements of the Group in the period under review totalled 5,800 and amounted to approximately HK$14 billion in aggregate value.

- Lee Shau Kee

My father left me with a clear sense that the media was something different.

- Rupert Murdoch

My kids probably started drinking coffee in their late teens.

- Howard Schultz

The killer app that got the world ready for appliances was the light bulb. So the light bulb is what wired the world. And they weren’t thinking about appliances when they wired the world. They were really thinking about – they weren’t putting electricity into the home. They were putting lighting into the home.

- Jeff Bezos

Cooperativeness in conversation is achieved when you show that you consider the other person’s ideas and feelings as important as your own.

- Dale Carnegie

Note to self: It’s a good idea to ask, “What am I not doing?”

- Ben Horowitz

When I was a kid a long time ago, when the sun rose, I was outside on my bike. If my parents were lucky – poor parents! – I would be home before it got dark.

- Larry Ellison

Forty is when you actually begin even deserving to be on stage telling people what you think.

- Jerry Seinfeld

Where you start is not as important as where you finish.

- Zig Ziglar

The first step in solving a problem is to recognize that it does exist.

- Zig Ziglar

All of my friends who have younger siblings who are going to college or high school – my number one piece of advice is: You should learn how to program.

- Mark Zuckerberg

Judgment of the people in the situation is not helpful. How can you help them is the question.

- Russell Simmons

By establishing a reputation as being a person who always renders more service and better service than that for which you are paid, you will benefit by comparison with those around you who do not render such service, and the contrast will be so noticeable that there will be keen competition for your services, no matter what your life-work may be.

- Napoleon Hill

Beginning today, treat everyone you meet as if they were going to be dead by midnight. Extend to them all the care, kindness and understanding you can muster, and do it with no thought of any reward. Your life will never be the same again.

- Og Mandino

Money won’t make you have, but it will pay for the search.

- Prince

I’m an entrepreneur. I’m not a politician.

- Robin Li

An expert is a person who has made all the mistakes that can be made in a very narrow field.

- Niels Bohr

America is built around this premise that you can do it, and there are an awful lot of people who are unlikely to have done it who did.

- Michael Bloomberg

I’m in the shoe business. Look at these things. They’re called Tigers. I faked out the company. I’m the US distributor. Come with me.

- Phil Knight

If your watch is slow by just four minutes, that’s not much – unless you’ve been warned that if you’re even one minute late ever again you will be fired. Then four minutes make a big difference.

- Zig Ziglar

About half of our wives do not work outside the home. The number-one occupation for those wives who do work is teacher.

- Thomas J Stanley

Opinions are the cheapest commodities on earth. Everyon has a flock of opinions ready to be wished upon anyone who will accept them. If you are influenced by opinions when you reach decisions you will not succeed in any undertaking, much less in that of transmuting YOUR OWN DESIRE into money…Close friends and relatives, while not meaning to do so, often handicap one through opinions and sometimes through ridicule, which is meant to be humorous. Thousands of men and women carry inferiority complexes with them all through life, because some well-meaning, but ignorant person destroyed their confidence through opinions or ridicule.

- Napoleon Hill

Leadership is the ability to get someone to follow you even if only out of curiosity.

- Ben Horowitz

We want to be the most predictable, boring growth company.

- John Chambers

The craftsman and the artist say, “Here, I made this.” The workingman is asked to follow instructions.

- Seth Godin

There’ll always be serendipity involved in discovery.

- Jeff Bezos

It’s far better to buy a wonderful company at a fair price than a fair company at a wonderful price.

- Warren Buffett

My belief as a Christian is when we receive Christ as salvation, that that gives us a guarantee for Heaven.

- Joel Olsteen

I broke into an industry that was completely money-focused. Nobody was paying attention to the women and thinking about how these undergarments felt, or how they fit…All of a sudden I showed up and charged more for one pair than anybody can comprehendand women lined up in droves to buy them. I think I left the industry in show, but I really believed that we needed to make it better not cheaper.

- Sara Blakely

Positional leaders ignore the fact that every person has hopes, dreams, desires, and goals of his own. And leaders must bring their vision and the aspirations of the people they lead together in a way that benefits everyone.”

- John C. Maxwell

Of all the things I’ve done, the most vital is coordinating those who work with me and aiming their efforts at a certain goal.

- Walt Disney

The most fundamental reason that even businesspeople underestimate the importance of sales is the systematic effort to hide it at every level of every field in a world secretly driven by it.

- Peter Thiel

The greatest day in your life and mine is when we take total responsibility for our attitudes. That’s the day we truly grow up.

- John C. Maxwell

The Group is well positioned to meet the challenges ahead and will as ever continue to pursue higher growth.

- Cheng Yu-tung

I seldom read anything that is not of a factual nature because I want to invest my time wisely in the things that will improve my life. Don’t misunderstand; there is nothing wrong with reading purely for the joy of it. Novels have their place, but biographies of famous men and women contain information that can change lives.

- Zig Ziglar

Mankind has never been in this position before. Without having improved appreciably in virtue or enjoying wiser guidance, it has got into its hands for the first time the tools by which it can unfailingly accomplish its own extermination. That is the point in human destinies to which all the glories and toils of men have at last led them. They would do well to pause and ponder upon their new responsibilities. Death stands at attention, obedient, expectant, ready to serve, ready to shear away the peoples en masse; ready, if called on, to pulverise, without hope of repair, what is left of civilisation. He awaits only the word of command. He awaits it from a frail, bewildered being, long his victim, now—for one occasion only—his Master.

- Winston Churchill

What this implies at a deeper level is that many of what are now widely accepted principles of good management are, in fact, only situationally appropriate. There are times at which it is right not to listen to customers, right to invest in developing lower-performance products that promise lower margins, and right to aggressively pursue small, rather than substantial, markets.

- Clayton M. Christensen

The next time someone tells you we can trim the budget by cutting aid, I hope you will ask whether it will come at the cost of more people dying.

- Bill Gates

Social and digital media is a bullet train, and that bullet train is not coming home.

- Howard Schultz

Literature is one of the most interesting and significant expressions of humanity.

- P.T. Barnum

I don’t yell at people, I don’t mistreat people. I don’t talk down to people, so no one else in this building, in this vicinity, has the right to do it.

- Oprah Winfrey

I think the high-tech industry is used to developing new things very quickly. It’s the Silicon Valley way of doing business: You either move very quickly and you work hard to improve your product technology, or you get destroyed by some other company.

- Elon Musk

If you wish to build a powerful personal network, branch out. Build a diverse network of professional contacts that includes people that don’t look like you, sound like you, speak like you or have your background, education or history. The only thing they should have in common with you and the other people in your network is that they should be really good at what they do. Create a personal network like that, and you’ll have a network that can help you succeed at anything.

- Ivan Misner

My background educationally is physics and economics, and I grew up in sort of an engineering environment – my father is an electromechanical engineer. And so there were lots of engineery things around me.

- Elon Musk

Look, the whole world wants to modernize, and when you look to what they mean by modernizing, they mean Americanize. Would a modern Greek prefer to live in Orange County than Piraeus? Yes. Absolutely.

- Rupert Murdoch

I do think – as self-serving as it sounds – that I was the right person, given the very, very strong headwind we had from the economy and our own issues, to come back and rewrite the future of the company.

- Howard Schultz

Effective leadership is not about making speeches or being liked, leadership is defined by results not attributes.

- Peter Drucker

I’m concerned a little bit with the culture of celebrating the fundraise. My dad taught me that when you borrow money it’s the worst day of your life.

- Gary Vaynerchuk

Optimists are those who go after Moby dick in a row boat with a bucket of tarter sauce.

- Zig Ziglar

The difference between being mediocre and magical is often the difference between letting people take creative risk and holding them too tightly accountable. Accountability is important, but it’s not the only thing that’s important.

- Ben Horowitz

Sheepwalking I define “sheepwalking” as the outcome of hiring people who have been raised to be obedient and giving them a brain-dead job and enough fear to keep them in line. You’ve probably encountered someone who is sheepwalking. The TSA “screener” who forces a mom to drink from a bottle of breast milk because any other action is not in the manual. A “customer service” rep who will happily reread a company policy six or seven times but never stop to actually consider what the policy means. A marketing executive who buys millions of dollars’ worth of TV time even though she knows it’s not working—she does it because her boss told her to. It’s ironic but not surprising that in our age of increased reliance on new ideas, rapid change, and innovation, sheepwalking is actually on the rise. That’s because we can no longer rely on machines to do the brain-dead stuff. We’ve mechanized what we could mechanize. What’s left is to cost-reduce the manual labor that must be done by a human. So we write manuals and race to the bottom in our search for the cheapest possible labor. And it’s not surprising that when we go to hire that labor, we search for people who have already been trained to be sheepish. Training a student to be sheepish is a lot easier than the alternative. Teaching to the test, ensuring compliant behavior, and using fear as a motivator are the easiest and fastest ways to get a kid through school. So why does it surprise us that we graduate so many sheep? And graduate school? Since the stakes are higher (opportunity cost, tuition, and the job market), students fall back on what they’ve been taught. To be sheep. Well-educated, of course, but compliant nonetheless. And many organizations go out of their way to hire people that color inside the lines, that demonstrate consistency and compliance. And then they give these people jobs where they are managed via fear. Which leads to sheepwalking. (“I might get fired!”) The fault doesn’t lie with the employee, at least not at first. And of course, the pain is often shouldered by both the employee and the customer. Is it less efficient to pursue the alternative? What happens when you build an organization like W. L. Gore and Associates (makers of Gore-Tex) or the Acumen Fund? At first, it seems crazy. There’s too much overhead, there are too many cats to herd, there is too little predictability, and there is way too much noise. Then, over and over, we see something happen. When you hire amazing people and give them freedom, they do amazing stuff. And the sheepwalkers and their bosses just watch and shake their heads, certain that this is just an exception, and that it is way too risky for their industry or their customer base. I was at a Google conference last month, and I spent some time in a room filled with (pretty newly minted) Google sales reps. I talked to a few of them for a while about the state of the industry. And it broke my heart to discover that they were sheepwalking. Just like the receptionist at a company I visited a week later. She acknowledged that the front office is very slow, and that she just sits there, reading romance novels and waiting. And she’s been doing it for two years. Just like the MBA student I met yesterday who is taking a job at a major packaged-goods company…because they offered her a great salary and promised her a well-known brand. She’s going to stay “for just ten years, then have a baby and leave and start my own gig.…” She’ll get really good at running coupons in the Sunday paper, but not particularly good at solving new problems. What a waste. Step one is to give the problem a name. Done. Step two is for anyone who sees themselves in this mirror to realize that you can always stop. You can always claim the career you deserve merely by refusing to walk down the same path as everyone else just because everyone else is already doing it.

- Seth Godin

Thomas Edison had only three months of schooling during his entire life. He did not lack education, neither did he die poor. Henry Ford had less than a sixth grade schooling but he has managed to do pretty well for himself financially.

- Napoleon Hill

Hope for the best, but prepare for the worst.

- Jack Nadel

I really like using my Samsung (005930:KS) tablet. I previously used the Motorola Xoom for a while and liked that.

- Larry Page

Being productive gives people a sense of satisfaction and fulfillment that loafing never can.

- Zig Ziglar

Here’s a statistician joke for your next hot date: Person A: What happens when Bill Gates walks into a bar of 55 people? Person B: I don’t know. What? Person A: The average net worth jumps to more than a billion dollars!

- Timothy Ferriss

If you start today to do the right thing, you are already a success even if it doesn’t show yet.

- John C. Maxwell

Organizations that achieve both market and operating focus are nearly unbeatable Customers don’t buy products or services. They buy results. They were designed to break what Schlesinger and his colleagues called the cycle of failure practiced by many of Au Bon Pain’s competitors who paid their employees and managers low wages, offered them little training and other support, and suffered high turnover of employees and limited customer loyalty as a result.

- James L. Heskett, W. Earl Sasser and Leonard

Nobody wanted to gamble on that first Wal-Mart. I think Bud put in 3 percent, and Don Whitaker – whom I had hired to manage the store from TG&Y store out in Abilene, Texas, and I had to put up 95 percent of the dollars. Helen and I had to sign all the notes along with me, and her statement allowed us to borrow more than I could alone. We pledges houses and property, everything we had.. But in those days we were always borrowed to the hilt. We were about to go into the discount business for real now. And from the time those doggone Wal-Marts opened until almost today, it has been a little challenging.

- Sam Walton

I am not a person who pursues luxury. I am not like those people who, once they have money, compulsively squander it or show it off.

- Wang Jianlin

Well, the odds must be against anybody being able to fly around the world in a balloon on the first attempt. All of us who are attempting to go around the world in balloons are effectively flying in experimental craft because these craft cannot be tested.

- Richard Branson

[In January 2011] I think the important thing for Twitter is that it works on any technology.

- Jack Dorsey

When unsavvy observers see a nonprofit organization with dozens of people on its board, they think: “Look how many great people are committed to this organization! It must be extremely well run.” Actually, a huge board will exercise no effective oversight at all; it merely provides cover for whatever microdictator actually runs the organization.

- Peter Thiel

I’m afraid Japanese people tend to collective hysteria.

- Tadashi Yanai

Use what you have to run toward your best – that’s how I now live my life.

- Oprah Winfrey

You’ve got to eat while you dream. You’ve got to deliver on short-range commitments, while you develop a long-range strategy and vision and implement it. The success of doing both. Walking and chewing gum if you will. Getting it done in the short-range, and delivering a long-range plan, and executing on that.

- Jack Welch

Tomorrow becomes never. No matter how small the task, take the first step now!

- Timothy Ferriss

Keep costs low and spirits high, and the people of Southwest Airlines will keep LUV in the air.

- Herb Kelleher

If you want to understand what drives Cisco, look at our approach to customers. The manner in which we serve our customers defines our company values and demonstrates our priorities. Cisco is proud to be honored with this important certification that recognizes the foundation of our culture — the importance that we place on ensuring our customers are successful with Cisco technology.

- John Chambers

Starting a company is a very tough thing. There’s a friend of mine, Bill Lee, whose phrase is ‘starting a company is like staring into the abyss and eating glass.’ So you should certainly expect that it’s going to be very hard. It’s going to be harder than getting a job somewhere by a pretty good margin and the odds of you losing the money that you invested or your friends invested is pretty high. I mean, those are just the basic facts. So if you don’t mind things being really hard and high risk, then starting a company is a good idea. Otherwise, it’s probably unwise. It will certainly stress you out. So I think you have to be pretty driven to make it happen. Otherwise, you will just make yourself miserable.

- Elon Musk

You can’t get too much done in life if you only work on days when you feel good.

- Jerry West

Permission marketing turns strangers into friends and friends into loyal customers. It’s not just about entertainment – it’s about education. Permission marketing is curriculum marketing.

- Seth Godin

In 20 years from now we will all be able to click and watch TV.

- Reed Hastings

Frank Wells 1888 instruction to his agents: The most polite and gentlemanly treatment of all customers, however insignificant in their business, is insisted upon. Proper respect must be shown to all – let them be men, women or children, rich or poor, white or black – it must not be forgotten, that the company is dependent on these people for its business.

- Frank Wells

With DNA, you have to be able to tell which genes are turned on or off. Current DNA sequencing cannot do that. The next generation of DNA sequencing needs to be able to do this. If somebody invents this, then we can start to very precisely identify cures for diseases.

- Elon Musk

That’s one of the nice things. I mean, part of the beauty of me is that I’m very rich. So if I need $600 million, I can put $600 million myself. That’s a huge advantage. I must tell you, that’s a huge advantage over the other candidates.

- Donald Trump

I always avoid prophesying beforehand, because it is a much better policy to prophesy after the event has already taken place.

- Winston Churchill

Gentlemen, I take it we are all in complete agreement on the decision here.” Everyone around the table nodded assent. “Then,” continued Mr. Sloan, “I propose we postpone further discussion of this matter until our next meeting to give ourselves time to develop disagreement and perhaps gain some understanding of what the decision is all about.

- Peter Drucker

I was uncomfortable with the timing, … We were getting millions less from the federal government for Medicaid and having to search for funds to restore some of those cuts and I just did not think it was right to put a pay raise on the board that would cost tens of millions of dollars.

- Michael Gerber

Diplomacy is the art of saying Nice Doggie until you can find a rock.

- Will Rogers

Rarely do we find men who willingly engage in hard, solid thinking. There is an almost universal quest for easy answers and half-baked solutions. Nothing pains some people more than having to think.

- Martin Luther King Jr.

Every time you make the hard, correct decision you become a bit more courageous, and every time you make the easy, wrong decision you become a bit more cowardly. If you are CEO, these choices will lead to a courageous or cowardly company.

- Ben Horowitz

Whether you’re talking about the core consumer or the person on the street, the principle is the same: you have to come up with what the consumer wants, and you need a vehicle to understand it.

- Phil Knight

If the terrorists have the sympathy of people, it’s much harder to find them. So we need people on our side, and that leads us to be responsible leaders of the world, show some concern with the problems.

- George Soros

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