Notable Quotables

How we respond to the opportunities and challenges of the outside world now determines how much the outside world values us.

- Seth Godin

What we want to be is something completely new. There is no physical analog for what Amazon.com is becoming.

- Jeff Bezos

No question about it, alot of my attitude towards money stems from growing up during a pretty hardscrabble time in our country’s history: the Great Depression.

- Sam Walton

Always seek out the seed of triumph in every adversity.

- Og Mandino

How you look, talk, and market your business is what should be keeping everyone busy.

- Bryan Smith

Already know you that which you need.

- Yoda

The social network is the paradigm of the modern service application.

- Larry Ellison

We shall draw from the heart of suffering itself the means of inspiration and survival.

- Winston Churchill

When I hung in, he saw character, and that was the end of it. Later, it was funny to watch him hazing other guys the same way – funny after you’d been through the cycle.

- Phil Knight

One reason I encourage people to blog is that the act of doing it stretches your available vocabulary and hones a new voice.

- Seth Godin

Organizations that achieve both market and operating focus are nearly unbeatable Customers don’t buy products or services. They buy results. They were designed to break what Schlesinger and his colleagues called the cycle of failure practiced by many of Au Bon Pain’s competitors who paid their employees and managers low wages, offered them little training and other support, and suffered high turnover of employees and limited customer loyalty as a result.

- James L. Heskett, W. Earl Sasser and Leonard

Being nice to people is just 20% of providing good customer service. The important part is designing systems that allow you to do the job right the first time. All the smiles in the world arent going to help you if your product or service is not what the customer wants. –

- Service Profit Chain

I do know this… I seem to reach a lot of previously unchurched people. So many people have told me they never went to church until they heard our message of hope that God is a good God who desires to bless those who are faithful and obedient to Him through Jesus Christ.

- Joel Olsteen

Every right implies a responsibility; Every opportunity, an obligation, Every possession, a duty.

- John D. Rockefeller

I’ve always taught that a poor economy is the best opportunity for salespeople because the naysayers and grumblers have already given up, leaving more territory, more opportunities to be successful than in a good economy when virtually all salespeople are out there, giving it their best.

- Zig Ziglar

Failures are life’s way of nudging you and letting you know you are off course. Trying new things and not being afraid to fail along the way are more important than what you learn in school.

- Sara Blakely

Control, control, you must learn control!

- Yoda

If you want to spend time saying this is cool, you’re going to get your ass kicked.

- Phil Knight

That’s the goal, isn’t it? For every crack to be filled with your ideas and innovations and creativity? The only way to achieve this, though, is to be prepared for many of them to fail, to land on pavement, to be perfect yet cease to grow. We can cry about these failures, but that will lead us to hold back on the next idea. Or we can celebrate them, realizing that it’s proof that we’re being promiscuous in our shipping, putting the best work we can into the world, regardless of whether this particular idea actually works. When was the last time you set out to be promiscuous in your failures?

- Seth Godin

After all, a man’s Life must be nailed to a cross either of Thought or Action. Without work there is no play.

- Winston Churchill

Too few people in computer science are aware of some of the informational challenges in biology and their implications for the world. We can store an incredible amount of data very cheaply

- Sergey Brin

Most of what we call management consists of making it difficult for people to get their work done.

- Peter Drucker

Creative monopolists give customers more choices by adding entirely new categories of abundance to the world. Creative monopolies aren’t just good for the rest of society, they’re powerful engines for making it better.

- Peter Thiel

People talk about consumer confidence, but that is a misleading phrase. There are a number of factors that mean people just have less money. Mortgage rates are at a historic high for many people. The fuel price is another major contributory factor. We don’t see any particular reason why any of that will change for at least another six months or so. We reckon we can grow market share, but that will be through increasing selling space.

- Simon Wolfson

Southwest consistently turns a profit because they have an employee ownership program that gives their employees a sense of ownership that is very real. When the company does well financially, the employees do well financially. When the company struggles, the employees struggle.

- Clay Clark

Though the external environment is still fraught with uncertainties, mainland China, which has been less affected by the global financial tsunami, is expected to keep growing from strength to strength despite fine tuning of its moderately loose monetary policy on concerns of overheating in the property sector and inflation risk.

- Lee Shau Kee

I have never heard anything about the resolutions of the apostles, but a good deal about their acts.

- Og Mandino

I think I did pretty well, considering I started out with nothing but a bunch of blank paper.

- Steve Martin

Good intentions aren’t enough. People have good intentions when they set a goal to do something, but then they miss a deadline or other milestone.

- Harvey Mackay

Letting your customers set your standards is a dangerous game, because the race to the bottom is pretty easy to win. Setting your own standards–and living up to them–is a better way to profit. Not to mention a better way to make your day worth all the effort you put into it.

- Seth Godin

Possession of Power That Was Not Acquired Through Self Effort.

- Napoleon Hill

The Interros strategy toward various assets generally depends on the stage of their development and level of their maturity.

- Vladimir Potanin

Hosting the Oscars is much like making love to a woman. It’s something I only get to do when Billy Crystal is out of town.

- Steve Martin

The worse a situation becomes the less it takes to turn it around, the bigger the upside.

- George Soros

Frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.

- Jeff Bezos

Dreamline Questions:What are you good at?What could you be the best at?What makes you happy?What excites you?What makes you feel accomplished and good about yourself?What are you most proud of having accomplished in your life? Can you repeat this or further develop it?What do you enjoy sharing or experiencing with other people?

- Timothy Ferriss

Taking care of your employees is extremely important and very, very visible.

- Larry Ellison

You’re only as good as the people you hire.

- Ray Kroc

Profitability comes from loyalty, productivity, and having a character base from which to work.

- Zig Ziglar

Note to self: It’s a good idea to ask, “What am I not doing?”

- Ben Horowitz

We can complain because rose bushes have thorns, or rejoice because thorn bushes have roses.

- Abraham Lincoln

Options – the ability to choose – is real power. This book is all about how to see and create those options with the least effort and cost. It just so happens, paradoxically, that you can make more money – a lot more money – by doing half of what you are doing now.

- Timothy Ferriss

In the 1960s, if you introduced a new product to America, 90% of the people who viewed it for the first time believed in the corporate promise. Then 40 years later if you performed the same exercise, less than 10% of the public believed it was true. The fracturing of trust is based on the fact that the consumer has been let down.

- Howard Schultz

Look at Microsoft, Google, and Facebook. They have all entered many sectors, and actually, in many of those sectors, they weren’t as early as Tencent.

- Ma Huateng

In the long years to come, not only will the people of this island but of the world, wherever the bird of freedom chirps in human hearts, look back to what we’ve done, and they will say ‘do not despair, do not yield…march straightforward.

- Winston Churchill

For those that have fixed exchange-rate regimes, you will need a greater amount of foreign reserves. That’s the case in Belize, it’s the case in the Eastern Caribbean zone and it’s also the case in Barbados. In those cases, the level of reserve coverage is one of credit weakness. Where you have a bit more flexibility in the exchange rate ? for instance, Jamaica ? you would require a smaller amount of international reserves.

- John Chambers

I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin, but by the content of their character.

- Martin Luther King Jr.

Cleantech shows the result: hundreds of undifferentiated products all in the name of one overbroad goal.

- Peter Thiel

Today, we’ve begun to make the extraordinary historic films of the National Archives available to the world for the first time online. Students and researchers whether in San Francisco or Bangladesh can watch remarkable video such as World War II newsreels and the story of Apollo 11 — the historic first landing on the Moon.

- Sergey Brin

People with the right kind of ambition would not likely use the word play to describe their effort to work as a team to build something substantial. Finally, people who use the “me” prism find it natural and obvious to speak in terms of “building out my résumé” while people who use the “team” prism find such phrases to be somewhat uncomfortable and awkward, because they clearly indicate an individual goal that is separate from the team goal.

- Ben Horowitz

For all the supporters of Tesla over the years, and it’s been several years now and there have been some very tough times, I’d just like to say thank you very much. I deeply appreciate the support, particularly through the darkest times.

- Elon Musk

If you’re less sensitive to social cues, you’re less likely to do the same things as everyone else around you.

- Peter Thiel

The love of a foster mother for her charge appears absolutely irrational.

- Winston Churchill

You always hear the phrase, money doesn’t buy you happiness. But I always in the back of my mind figured a lot of money will buy you a little bit of happiness. But it’s not really true. I got a new car because the old one’s lease expired.

- Sergey Brin

You can’t grow long-term if you can’t eat short-term. Anybody can manage short. Anybody can manage long. Balancing those two things is what management is.

- Jack Welch

Treatment without prevention is simply unsustainable.

- Bill Gates

Train yourself to let go of everything you fear to lose.

- Yoda

Some questions that I’ve found to be very effective in one-on-ones: If we could improve in any way, how would we do it? What’s the number-one problem with our organization? Why? What’s not fun about working here? Who is really kicking ass in the company? Whom do you admire? If you were me, what changes would you make? What don’t you like about the product? What’s the biggest opportunity that we’re missing out on? What are we not doing that we should be doing? Are you happy working here?

- Ben Horowitz

I believe in Las Vegas. I think its best days are ahead of it. But I’m afraid to do anything in the current political environment in the United States.

- Stephen Wynn

The executives who ignited the transformations from good to great did not first figure out where to drive the bus and then get people to take it there. No, they first got the right people on the bus (and the wrong people off the bus) and then figured out where to drive it.

- James C. Collins

I believe the scripture says that being gay is a sin.

- Joel Olsteen

It’s not one of the enduring mysteries of all time. A motivated employee treats the customer well. A customer is happy so they’ll keep coming back, which pleases the shareholder. It’s just the way it works.

- Herb Kelleher

Enemy submarines are to be called U-Boats. The term submarine is to be reserved for Allied under water vessels. U-Boats are those dastardly villains who sink our ships, while submarines are those gallant and noble craft which sink theirs.

- Winston Churchill

There is no right or wrong way of giving. People in Los Angeles have made major contributions in different ways to the city: Eli Broad to art. David Geffen to hospitals. I’m not judgmental.

- Patrick Soon-Shiong

The responsibility of the leader is to define reality and create hope.

- David Novak

I’ve always believed that businesses should be good citizens…

- Phil Knight

Increasingly, the Chinese will own a lot more of the world because they will be converting their dollar reserves and U.S. government bonds into real assets.

- George Soros

From his neck down a man is worth a couple of dollars a day, from his neck up he is worth anything that his brain can produce.

- Thomas Edison

If you investigate companies that have failed, you will find that many employees knew about the fatal issues long before those issues killed the company. If the employees knew about the deadly problems, why didn’t they say something? Too often the answer is that the company culture discouraged the spread of bad news, so the knowledge lay dormant until it was too late to act. A healthy company culture encourages people to share bad news. A company that discusses its problems freely and openly can quickly solve them. A company that covers up its problems frustrates everyone involved. The resulting action item for CEOs: Build a culture that rewards—not punishes—people for getting problems into the open where they can be solved.

- Ben Horowitz

Whenever a company proudly announces the establishment of its beautiful, new, modern corporate headquarters, you can be sure it’s heading downhill. Why? Because instead of focusing on their business, the company’s managers are focusing on themselves. Messy desks, cramped quarters and unlovely surroundings are the physical manifestations of people too busy getting the work done to care much about their own creature comforts. The greatest danger to a business is not risk. It’s a lack of risk: complacency.

- Harvey Mackay

It begins by rejecting the unjust tyranny of Chance. You are not a lottery ticket.

- Peter Thiel

And we know that in ALL things God works for the good of those who love him, who have been called according to his purpose.

- Romans 8:28

Flaming enthusiasm, backed by horse sense and persistence, is the quality that most frequently makes for success.

- Dale Carnegie

I don’t create companies for the sake of creating companies, but to get things done.

- Elon Musk

Only the Dark Lord of the Sith knows of our weakness. If informed the senate is, multiply our adversaries will.

- Yoda

In fact, when I look at it today, I realize that so much of what we did in the beginning was really poorly done. But we managed to sell our merchandise as low as we possibly could, and that kept us right-side-up for the first 10 years – that and consistently improving sales in these smaller markets by buildling up our relationship with the customers. The ideas was simple: when customers thought of Wal-Mart, they should think of low prices and satisfaction guaranteed.

- Sam Walton

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- Ray Dalio

You walk into a retail store, whatever it is, and if there’s a sense of entertainment and excitement and electricity, you wanna be there.

- Howard Schultz

I was hooked and I would make reward and recognition one of my primary focuses as a leader

- David Novak

The thought of my mortality – I think about it a lot. I find it motivating. It can be any time that your number’s up.

- Sara Blakely

Every monopoly is unique, but they usually share some combination of the following characteristics: proprietary technology, network effects, economies of scale, and branding.

- Peter Thiel

The way to become rich is to put all your eggs in one basket and then watch that basket.

- Andrew Carnegie

I do think a founder has special permission to make sweeping changes across an organization.

- Michael Dell

The question is not, ‘Do you have a problem?’ The question is, ‘Does the problem have you? ‘

- Joel Olsteen

Our fatigue is often caused not by work, but by worry, frustration and resentment.

- Dale Carnegie

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