Southwest Airlines have been such a people-first model for me for so long that it was inspiring just to be physically in a place I already knew so much about. Yet I didn’t fully understand just how far they are willing to go to get the right people in the right seats until well after our best practices tour when someone I know applied for an entry level position with the company.
- David Novak
Notable Quotables
Yeah, well I think anyone who likes fast cars will love the Tesla. And it has fantastic handling by the way. I mean this car will crush a Porsche on the track, just crush it. So if you like fast cars, you’ll love this car. And then oh, by the way, it happens to be electric and it’s twice the efficiency of a Prius.
- Elon Musk
The McDonald brothers were simply not on my wavelength at all. I was obsessed with the idea of making McDonald’s the biggest and the best. They were content with what they had, they didn’t want to be bothered with more risks and more demands.
- Ray Kroc
Anyone with a Purpose Can Make a Difference.
- Zig Ziglar
Act enthusiastic and you will be enthusiastic.
- Dale Carnegie
I do not follow conventional wisdom.
- Phil Knight
America is built around this premise that you can do it, and there are an awful lot of people who are unlikely to have done it who did.
- Michael Bloomberg
I think they are fine. I don’t think you have a choice between iPad models so that’s just saying that the iPad is good … that’s a very different statement (and contrary to the implication) that, if I chose not to upgrade now, less than a year after my last upgrade, then I, Woz, am saying that the new Apple iPad is bad.
- Steve Wozniak
If it’s set up in such a way that it breaks the conditionality required by the (International Monetary Fund), I think that would be a step backward.
- John Chambers
My dad had a church of 90 people when I was born. It was just, over the years it continued to grow.
- Joel Olsteen
I just think that trusting God means we’re going to have unanswered questions, and God is so much bigger than us, we’re never going to understand them all.
- Joel Olsteen
Casualness causes casualties.
- Tim Redmond
I don’t feel under-taxed in any way at all.
- Jack Welch
I was not an easy student, and I had to apply myself diligently to prepare my lessons, said Rockefeller, who described himself accurately as reliable but not brilliant.
- John D. Rockefeller
Diversification does not mean that we have lost confidence in the long term prospects of the property market. Just the contrary is true.One year after the hand-over of Hong Kong to Chinese sovereignty, the people in Hong Kong and around the world have witnessed the successful implementation of the ‘One Country, Two System.’
- Cheng Yu-tung
Every man I meet is my superior in some way. In that, I learn of him.
- Ralph Waldo Emerson
There is no short cut to achievement.
- George Washington Carver
Japan’s biggest problems are conservatism and cowardice.
- Tadashi Yanai
Get the facts.
- David Novak
Librarians who are arguing and lobbying for clever e-book lending solutions are completely missing the point. They are defending the library-as-warehouse concept, as opposed to fighting for the future, which is librarian as producer, concierge, connector, teacher, and impresario.
- Seth Godin
Your job should make you want to get out of bed
- Tony Hsieh
Leadership is the art of getting someone else to do something that you want done because he wants to do it. Dwight D. Eisenhower.
- Zig Ziglar
Be candid with everyone.
- Jack Welch
Work is a rubber ball. If you drop it, it will bounce back. The other four balls– family, health, friends, integrity– are made of glass. If you drop one of these, it will be irrevocably scuffed, nicked, perhaps even shattered
- Gary Keller
What I know is that if you do work that you love, and the work fulfills you, the rest will come.
- Oprah Winfrey
Churchill kept perspective on the crowds that gathered to hear him speak by conceding they would be twice as big if gathered to see him hanged.
- Winston Churchill
The truth is incontrovertible. Malice may attack it, ignorance may deride it, but in the end, there it is.
- Winston Churchill
Stop talking and start doing
- Walt Disney
Some people are averse to change, but the advertising model is going to change with or without the Hopper. What we’re saying to the broadcasters is, ‘There’s a way for you not to put your head in the sand.’
- Charles Ergen
Now, we put out a lot of carbon dioxide every year, over 26 billion tons. For each American, it’s about 20 tons. For people in poor countries, it’s less than one ton. It’s an average of about five tons for everyone on the planet. And, somehow, we have to make changes that will bring that down to zero.
- Bill Gates
I’m a creative guy. And I only do businesses as a result of like I’ve – I’m try to find what my gifts are and give them immediately. As soon as I get them and I understand, I give them back.
- Russell Simmons
The entrepreneur community, there’s a certain kind of founder, they call them a ‘lone wolf.’ I probably fit in that category.
- Travis Kalanick
It is not good to demonstrate your luxury and your wealth: to rub it in the faces of others is insulting. So you should be modest, try not to insult people by showing that you can do what they cannot.
- Vladimir Potanin
There is a certain amount of dissatisfaction that goes with knowing your time, talent and abilities are not being properly used.
- Zig Ziglar
The fact that in Mohammedan law every woman must belong to some man as his absolute property, either as a child, a wife, or a concubine, must delay the final extinction of slavery until the faith of Islam has ceased to be a great power among men.
- Winston Churchill
You don’t ever want to sell, you want customers to sell.
- Clay Clark
On engagement, we’re already seeing that mobile users are more likely to be daily active users than desktop users. They’re more likely to use Facebook six or seven days of the week.
- Mark Zuckerberg
Today our challenge is to both imagine and create the new technologies that can make the 21st century more peaceful and prosperous than the 20th.
- Peter Thiel
Since when has the world of computer software design been about what people want? This is a simple question of evolution. The day is quickly coming when every knee will bow down to a silicon fist, and you will all beg your binary gods for mercy.
- Bill Gates
An enterprise shall take care of the people’s livelihood, through thick and thin…
- Cheng Yu-tung
The banjo is truly an American instrument, and it captures something about our past.
- Steve Martin
Marketing is too important to be left to the marketing department.
- David Packard
Half of College Grads Are Working Jobs That Don’t Require A Degree, Forbes 2013 college graduates have are an average of $32,500 in debt.
- CNNMoney
Most discussions of decision making assume that only senior executives make decisions or that only senior executives’ decisions matter. This is a dangerous mistake.
- Peter Drucker
Great investments may look crazy but really may not be.
- Peter Thiel
Nonviolence is a powerful and just weapon. which cuts without wounding and ennobles the man who wields it. It is a sword that heals.
- Martin Luther King Jr.
The ‘morality of compromise’ sounds contradictory. Compromise is usually a sign of weakness, or an admission of defeat. Strong men don’t compromise, it is said, and principles should never be compromised.
- Andrew Carnegie
As much as possible, avoid hiring MBAs. MBA programs don’t teach people how to create companies. At my companies, our position is that we hire someone in spite of an MBA, not because of one.
- Elon Musk
One challenge is the Peter Principle. Coined by Dr. Laurence J. Peter and Raymond Hull in their 1969 book of that name, the Peter Principle holds that in a hierarchy, members are promoted so long as they work competently. Sooner or later they are promoted to a position at which they are no longer competent (their “level of incompetence”), and there they remain being unable to earn further promotions.
- Ben Horowitz
Competitiveness is really what it costs you per man-hour to get you what you want. In other words, there’s an education level that plays into the mix and so if it’s inexpensive to buy an hour of real good education in places like China versus the U.S., that factors in.
- Ray Dalio
Lots of people want to ride with you in the limo, but what you want is someone who will take the bus with you when the limo breaks down.
- Oprah Winfrey
You have to have a dream, whether big or small. Then plan, focus, work hard and be very determined to achieve your goals.
- Henry Sy
To make a ton of steel on and half tons of iron stone has to be mined, transported by rail a hundred miles to the Lakes, carried by boat hundreds of miles, transferred to cars, transported by rail 150 miles to Pittsburgh; one and a half tons of coal must be mined and manufactured into coke and carried 50 (odd) miles by rail; and one ton of limestone mined and carried 150 miles to Pittsburgh. How then could steel be manufactured and sold without loss at 3 pounds for 2 cents. This, I confess seemed to me incredible, and little less than miraculous, but it was so.
- Andrew Carnegie
On balance, I am a supporter of the minimum wage going up. We’ve got to be very careful what we wish for because some employers – and there could be a lot of them – will be scared away from hiring new people or creating incremental hours for part-time people as a result of that wage going up.
- Howard Schultz
What if there were no longer only two sides? Not just capital versus labor, but a third team, one that straddled elements of both? I think there’s a huge opportunity for a third kind of participant, a linchpin, and now there is an opportunity to change all the rules that we’ve lived with all our lives. There is a shortage of this third kind of worker, and that shortage means that the market needs you desperately. The con game is ending, at least for people passionate enough to do something about it.
- Seth Godin
The bigger we get as a company, the more important it becomes for us to shift responsibility and authority toward the front lines, toward the department manager who’s stocking the shelves and talking to the customer. When we were much smaller, I probably wasn’t as quick to catch on to this idea as I do should have been. But as an avid student of management theory, back in the mid-seventies I started reading the work of W. Edwards Deming, the famous statistician who taught so much to the Japanese about improving their productivity and competitiveness.
- Sam Walton
Life is too short to wake up in the morning with regrets, so love the people who treat you right, forget about the ones who don’t, and believe that everything happens for a reason. If you get a chance, take it. If it changes your life, let it. Nobody said life would be easy, they just promised it would be worth it.
- Harvey Mackay
My politics are: I’m a trustbuster. Very focused. And yeah, I’m pro-efficiency. I want the most economic activity at the lowest price possible. It’s good for everybody; it’s not red or blue.
- Travis Kalanick
Windows is probably the most important product in the entire PC industry. Everything we do in terms of supporting touch, new hardware, accessibility has incredible impact.
- Bill Gates
Money is fun to make, fun to spend and fun to give away.
- Sara Blakely
We take the hamburger business more seriously than anyone else.
- Ray Kroc
I would like to fly in space. Absolutely. That would be cool. I used to just do personally risky things, but now I’ve got kids and responsibilities, so I can’t be my own test pilot. That wouldn’t be a good idea. But I definitely want to fly as soon as it’s a sensible thing to do.
- Elon Musk
THE MOST CONTENTIOUS question in business is whether success comes from luck or skill.
- Peter Thiel
Face reality as it is, not as it was or as you wish it to be.
- Jack Welch
If your actions inspire others to dream more, learn more, and do more and become more, you are a leader.
- John Quincy Adams
You always have to give something when you get something.
- Jack Nadel
I never worry about action, but only about inaction.
- Winston Churchill
Research what they did, how they did it and how you can do it better.
- Jack Nadel
As CEO, you should have an opinion on absolutely everything. You should have an opinion on every forecast, every product plan, every presentation, and even every comment. Let people know what you think. If you like someone’s comment, give her the feedback. If you disagree, give her the feedback. Say what you think. Express yourself.
- Ben Horowitz
If you ask where Nike came from, I would say it came from a kid who had that world-class shock administered at age seventeen by Bill Bowerman.
- Phil Knight
There is no monopoly on becoming a millionaire. If you’re jealous of those with more money, don’t just sit there and complain – do something to make more money yourself.
- Gina Rinehart
You cannot create a piece of art merely for money. Doing it as part of commerce so denudes art of wonder that it ceases to be art.
- Seth Godin
It is a good thing for an uneducated man to read books of quotations.
- Winston Churchill
The reason why rivers and seas receive the homage of a hundred mountain streams is that they keep below them. Thus they are able to reign over all the mountain streams. So the sage, wishing to be above men, putteth himself below them; wishing to be before them, he putteth himself behind them. Thus, though his place be above men, they do not feel his weight; though his place be before them, they do not count it an injury.
- Dale Carnegie
Starting means you’re going to finish. If it doesn’t ship, you’ve failed. You haven’t poked the box if the box doesn’t realize it’s been poked. To merely start without finishing is just boasting, or stalling, or a waste of time. I have no patience at all for people who believe they are doing their best work but are hiding it from the market. If you don’t ship, you actually haven’t started anything at all. At some point, your work has to intersect with the market. At some point, you need feedback as to whether or not it worked. Otherwise, it’s merely a hobby.
- Seth Godin
There are websites that any government wants to block. The truth about the Internet is that it’s extremely hard to block anything – extremely hard. You’ll never get perfect blocking.
- Bill Gates
If it didn’t happen in your life before, then you’re not paying attention you don’t think it’s possible. But almost all important events never happen in your life before.
- Ray Dalio
most cold calls didn’t get to the intended person for one reason: gatekeepers. If I simply made all my calls from 8:00–8:30 A.M. and 6:00–6:30 P.M., for a total of one hour, I was able to avoid secretaries and book more than twice as many meetings.
- Timothy Ferriss
If we live in a world where information drives what we do, the information we get becomes the most important thing. The person who chooses that information has power.
- Seth Godin
Creative leaders inherently know when rules need to be challenged, and they can see when a more flexible approach should be taken.
- John C. Maxwell
Successful leadership calls for mastery of details of the leader’s position.
- Napoleon Hill
The Global Fund is a central player in the progress being achieved on HIV, TB and malaria. It channels resources to help countries fight these diseases. I believe in its impact because I have seen it firsthand.
- Bill Gates
I always avoid prophesying beforehand, because it is a much better policy to prophesy after the event has already taken place.
- Winston Churchill
The failure to strangle Bolshevism at its birth and to bring Russia, then prostrate, by one means or another, into the general democratic system lies heavy upon us today.
- Winston Churchill
Some companies out there quote a start of production that is substantially in advance of when customers get their cars.
- Elon Musk
To all of us comes that moment in life when we are literally tapped on the shoulder to do a very special thing unique to ourselves and our talents. What a pity if that moment finds us unprepared.
- Winston Churchill
This report, by its very length, defends itself against the risk of being read.
- Winston Churchill
King Alfred’s Book of Laws, or Dooms, as set out in the existing laws of Kent, Wessex, and Mercia, attempted to blend the Mosaic code with Christian principles and old Germanic customs. He inverted the Golden Rule. Instead of “Do unto others as you would that they should do unto you”, he adopted the less ambitious principle, “What ye will that other men should not do to you, that do ye not to other men”, with the comment, “By bearing this precept in mind a judge can do justice to all men; he needs no other law-books. Let him think of himself as the plaintiff, and consider what judgment would satisfy him.” The King, in his preamble, explained modestly that “I have not dared to presume to set down in writing many laws of my own, for I cannot tell what will meet with the approval of our successors.
- Winston Churchill
I believe that every single event in life happens in an opportunity to choose love over fear.
- Oprah Winfrey
You have not lived today until you have done something for someone who cannot pay you back. Make a decision that you will live to give. Be on the lookout each day for somebody you can bless. Don’t’ live for yourself; learn to give yourself away, and your life will make a difference.
- John Bunyan
And once the storm is over, you won’t remember how you made it through, how you managed to survive. You won’t even be sure, whether the storm is really over. But one thing is certain. When you come out of the storm, you won’t be the same person who walked in. That’s what this storm’s all about.
- Haruki Murakami
An early lesson I learned in my career was that whenever a large organization attempts to do anything, it always comes down to a single person who can delay the entire project.
- Ben Horowitz
TECHNIQUES IN HANDLING PEOPLE Principle 1—Don’t criticize, condemn or complain. Principle 2—Give honest and sincere appreciation. Principle 3—Arouse in the other person an eager want.
- Dale Carnegie
Just in terms of allocation of time resources, religion is not very efficient. There’s a lot more I could be doing on a Sunday morning.
- Bill Gates
Starbucks is in my blood. It is such a part of me that letting it unravel simply was not an option.
- Howard Schultz
All you need in this life is ignorance and confidence, and then success is sure.
- Mark Twain
Count your blessings. Once you realize how valuable you are and how much you have going for you, the smiles will return, the sun will break out, the music will play, and you will finally be able to move forward the life that God intended for you with grace, strength, courage, and confidence.
- Og Mandino
I think my story says that, when women are given the chance and the opportunity, that we can achieve a lot. We deliver.
- Sara Blakely
If into the security recordings you go, only pain will you find.
- Yoda
If you sell business-to-business, get a letter off to your client within an hour or two of your meeting…Start with something personal from the meeting and include a compliment.
- Chet Holmes
