The most important persuasion tool you have in your entire arsenal is integrity.
- Zig Ziglar
Notable Quotables
Letting your customers set your standards is a dangerous game, because the race to the bottom is pretty easy to win. Setting your own standards–and living up to them–is a better way to profit. Not to mention a better way to make your day worth all the effort you put into it.
- Seth Godin
Failure is a great teacher, and I have been its student on more than one occasion. – CEO David Novak of Yum! Brands
- David Novak
Yes, they broke the law, but we can’t deport them. Let’s get over this pointing fingers and do something about that, whether it – they have to pay a fine, learn to speak English, the history, you can do that. And then you have to give visas for the skills we need.
- Michael Bloomberg
I don’t know of any Internet service that opens on a regional basis.
- Reed Hastings
I have 2 million Twitter followers. Some of those people are also yogis and activists and people who really go out and make a difference. I do as much as I can with my voice. It’s effortless in some cases. I try to remind everybody that they have that kind of voice.
- Russell Simmons
I aim to be pretty – I gave up dressing to be sexy in the eighties.
- Sara Blakely
I knew that if I failed I wouldn’t regret that, but I knew the one thing I might regret is not trying.
- Jeff Bezos
The skill sets it takes to be a successful entrepreneur, a successful marketer, or a relevant celebrity is a different skill set than you needed ten years ago, even though that was the skill set that mattered for decades.
- Gary Vaynerchuk
The word ‘Spanx’ was funny. It made people laugh. No one ever forgot it.
- Sara Blakely
Tesla is here to stay and keep fighting for the electric car revolution.
- Elon Musk
The experience of the human race indicates strongly that the only person in abundant supply is the universal incompetent.
- Peter Drucker
Occasionally he stumbled over the truth, but hastily picked himself up and hurried on as if nothing had happened.
- Winston Churchill
Hi-tech is best managed by younger people.
- Lee Shau Kee
Some of the things I see around town are just disgusting.
- Jack Taylor
Three-fourths of the people you will ever meet are hungering and thirsting for sympathy. Give it to them, and they will love you.
- Dale Carnegie
People are afraid of failure – they don’t like to work so hard and have people keep saying, ‘No.’ I think that’s what people fear most.
- Russell Simmons
Network effects businesses must start with especially small markets.
- Peter Thiel
This is one of the innovator’s dilemmas: Blindly following the maxim that good managers should keep close to their customers can sometimes be a fatal mistake.
- Clayton M. Christensen
A peace talk is always difficult, always complicated.
- Jack Ma
Social and digital media is a bullet train, and that bullet train is not coming home.
- Howard Schultz
…[if you] use discrimination in the selection of your Master Mind group, your objective will have been half-way reached, even before you begin to recognize it.
- Napoleon Hill
Once you go from 10 people to 100, you already don’t know who everyone is. So at that stage you might as well keep growing, to get the advantages of scale.
- Sergey Brin
Smart people instinctively understand the dangers of entrusting our future to self-serving leaders who use our institutions, whether in the corporate or social sectors, to advance their own interests.
- James C. Collins
Action may not always bring happiness, but there is no happiness without action.
- Benjamin Disraeli
In 1973 when the Hong Kong stock market witnessed an unprecedented slump with the Hang Seng Index plunging by over 90% in a year, the Group built the New World Centre in Tsim Sha Tsui, Hong Kong through the acquisition of Holt’s Wharf. In doing so we broke the dominance of the UK-based conglomerates and, as if [being given] a shot in the arm, initiated the course of weaving the companies with Chinese capital into the economic fabric of Hong Kong.
- Cheng Yu-tung
By definition, it is not possible to everyone to be above the average.
- James C. Collins
In short, I conceive that a great part of the miseries of mankind are brought upon them by the false estimates they have made of the value of things, and by their giving too much for their whistles.
- Dale Carnegie
The Bible says, See that none of you repays another evil for evil, but always aim to show kindness and seek to do good to one another and to everybody.
- Joel Olsteen
If you are nervous about making the jump or simply putting it off out of fear of the unknown, here is your antidote. Write down your answers to these questions, and keep in mind that thinking a lot will not prove as fruitful or as prolific as simply brain vomiting on the page. Write and do not edit – aim for volume. Spend a few minutes on each answer.1. Define your nightmare, the absolute worst that could happen if you did what you are considering.2. What steps could you take to repair the damage or get things back on the upswing, even if temporarily?3. What are the outcomes or benefits, both temporary and permanent, of more probably scenarios?4. If you were fired from your job today, what would you do to get things under financial control?5. What are you putting off out of fear?6. What is it costing you – financially, emotionally, and physically – to postpone action?7. What are you waiting for?
- Timothy Ferriss
A leader has the vision and conviction that a dream can be achieved. He inspires the power and energy to get it done.
- Ralph Lauren
Hewlett Packard Chairman Built Company by Design, Calculator by Chance.
- James C. Collins
The hazards of imitative competition may partially explain why individuals with an Asperger’s-like social ineptitude seem to be at an advantage in Silicon Valley today.
- Peter Thiel
Every time you resist temptation you are winning for your children.
- Joel Olsteen
I also have in mind that seemingly wealthy, but most terribly impoverished class of all, who have accumulated dross, but know not how to use it, or get rid of it, and thus have forged their own golden or silver fetters. —HENRY DAVID THOREAU (1817–1862)
- Timothy Ferriss
I feel like my message is to let people know that God is a good God, that He’s on their side, and no matter what happens, He has a great plan for them.
- Joel Olsteen
Be a victor , not a victim.
- Joel Olsteen
Gratitude is the single greatest treasure I will take with me from this experience.
- Oprah Winfrey
We can’t wait for Washington. Business leaders are going to have to galvanize their own constituencies and do everything they can to demonstrate confidence in the economy, and I think that can be contagious.
- Howard Schultz
Today a grand plan coming from a schoolteacher would be dismissed as crankery, and a long-range vision coming from anyone more powerful would be derided as hubris.
- Peter Thiel
business to be paid a salary of over a million dollars a year.
- Dale Carnegie
We need librarians more than we ever did. What we don’t need are mere clerks who guard dead paper. Librarians are too important to be a dwindling voice in our culture. For the right librarian, this is the chance of a lifetime.
- Seth Godin
Faith in your new apprentice, misplaced may be. As is your faith in the dark side of the Force.
- Yoda
You must make a decision that you are going to move on. It wont happen automatically. You will have to rise up and say, ‘I don’t care how hard this is, I don’t care how disappointed I am, I’m not going to let this get the best of me. I’m moving on with my life.
- Joel Olsteen
the only way on earth to influence other people is to talk about what they want and show them how to get it.
- Dale Carnegie
It’s a lot cheaper to be a pirate than a pioneer.
- Tim Redmond
To do what you wanna do, to leave a mark – in a way that you think is important and lasting – that’s a life well-lived.
- Laurene Powell Jobs
Anybody can wish for riches, and most people do, but only a few know that a definite plan plus a burning desire for wealth, are the only dependable means of accumulating wealth.
- Napoleon Hill
What chance does a five-foot-seven billionaire Jew who’s divorced really have of becoming president?
- Michael Bloomberg
Japanese tend to put sales and market share first. They make many products with the aim of raising sales. But then profits decline, and companies find themselves falling into debt… I changed the mindset at Canon by getting people to realize that profits come first.
- Fujio Mitarai
I think that more flow of information, the ability to stay connected to more people makes people more effective as people. And I mean, that’s true socially. It makes you have more fun, right. It feels better to be more connected to all these people. You have a richer life.
- Mark Zuckerberg
The economy is like a machine.
- Ray Dalio
It is not the man who has too little, but the man who craves more, that is poor.
- Seneca
Ow, ow, OW! On my ear you are!
- Yoda
In my experience as CEO, I found that the most important decisions tested my courage far more than my intelligence.
- Ben Horowitz
Not only must you be an artist, must you be generous, and must you be able to see where you can help but you must also be aware. Aware of where your skills are welcomed.
- Seth Godin
I’m a huge believer in clarity.
- Ben Horowitz
Forty is when you actually begin even deserving to be on stage telling people what you think.
- Jerry Seinfeld
Adversity doesn’t build character, it reveals it.
- Timothy Ferriss
Many people say the privatisation was unfair: that is true – it was unfair. That is a fact: some people became rich and others did not. Unfair does not mean illegal, but it was inevitably unfair.
- Vladimir Potanin
Mickey Mouse popped out of my mind onto a drawing pad 20 years ago on a train ride from Manhattan to Hollywood at a time when business fortunes of my brother Roy and myself were at lowest ebb and disaster seemed right around the corner.
- Walt Disney
The polar opposite business cliché warns that “the best product doesn’t always win.
- Peter Thiel
I won’t do something unless I can get at least two or three good laughs out of it. If I can’t, it’s not gonna make the team.
- Jerry Seinfeld
To succeed in this world, you have to change all the time.
- Sam Walton
Most salespeople won’t stop talking long enough to let the Buyer make a decision.
- Jerry Vass
There is surely nothing quite so useless as doing with great efficiency what should not be done at all.
- Peter Drucker
You can’t grow long-term if you can’t eat short-term. Anybody can manage short. Anybody can manage long. Balancing those two things is what management is.
- Jack Welch
Growth demands a temporary surrender of security. It may mean giving up familiar but limiting patterns, safe but unrewarding work, values no longer believed in, and relationships that have lost their meaning.
- John C. Maxwell
I believe that everyone is the keeper of a dream – and by tuning into one another’s secret hopes, we can become better friends, better partners, better parents, and better lovers.
- Oprah Winfrey
Takings were down by 25 per cent as a result of the security scares following the London bombings.
- Michael Ward
Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.
- Harvey Mackay
That was a great day in my life! Your time is too valuable to worry about pleasing everyone else or making them happy. I know people who spend more time worrying about what others think about them than they do focusing on their own dreams and goals. You’ve got to get free from that.
- Joel Olsteen
The regulatory systems in place disincentive innovation. It’s intense to fight the red tape.
- Travis Kalanick
Don’t waste your energy trying to convince people to understand you. Your time is too valuable to try to prove yourself to people.
- Joel Olsteen
There is no short cut to achievement.
- George Washington Carver
Extraordinary benefits also accrue to the tiny majority with the guts to quit early and refocus their efforts on something new.
- Seth Godin
The criminalization of marijuana did not prevent marijuana from becoming the most widely used illegal substance in the United States and many other countries. But it did result in extensive costs and negative consequences.
- George Soros
Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets
- Steve Jobs
While technology is still important, the consumer has to lead innovation.
- Phil Knight
My relationship with money is that it’s a tool to be self-sufficient, but it’s not something that is a part of who I am.
- Laurene Powell Jobs
We expect all our businesses to have a positive impact on our top and bottom lines. Profitability is very important to us or we wouldn’t be in this business.
- Jeff Bezos
Of course I needed somebody to run my new store, and I didn’t have much money, so I did something that I would do for the rest of my run in the retail business without any shame or embarrassment whatsoever: nose around other people’s stores searching for good talent. That’s when I made my first real hire, the first manager, Willard Walker.
- Sam Walton
I don’t like formal gardens. I like wild nature. It’s just the wilderness instinct in me, I guess.
- Walt Disney
I wouldn’t say I have a lack of fear. In fact, I’d like my fear emotion to be less because it’s very distracting and fries my nervous system.
- Elon Musk
The work relationship has to be based on mutual respect. Psychological despotism is basically contemptuous—far more contemptuous than the traditional Theory X. It does not assume that people are lazy and resist work, but it assumes that the manager is healthy while everybody else is sick. It assumes that the manager is strong while everybody else is weak. It assumes that the manager knows while everybody else is ignorant. It assumes that the manager is right, whereas everybody else is stupid. These are the assumptions of foolish arrogance.
- Peter Drucker
The 1990s have a good image. We tend to remember them as a prosperous, optimistic decade that happened to end with the internet boom and bust. But many of those years were not as cheerful as our nostalgia holds. We’ve long since forgotten the global context for the 18 months of dot-com mania at decade’s end.
- Peter Thiel
For many people, extended reading sessions on an LCD display cause eyestrain.
- Jeff Bezos
Internet TV and the move to the digital approach is quite revolutionary. TV has historically has been a broadcast medium with everybody picking from a very finite number of channels.
- Bill Gates
Customers won’t care about any particular technology unless it solves a particular problem in a superior way. And if you can’t monopolize a unique solution for a small market, you’ll be stuck with vicious competition.
- Peter Thiel
Economic cycles come and go…
- Cheng Yu-tung
The single greatest danger for a founder is to become so certain of his own myth that he loses his mind. But an equally insidious danger for every business is to lose all sense of myth and mistake disenchantment for wisdom.
- Peter Thiel
Fear is the path to the dark side. Fear leads to anger. Anger leads to hate. Hate leads to suffering.
- Yoda
Run your business in harmony with God’s laws.
- David Green
I will not lose, for even in defeat, there’s a valuable lesson learned so it evens up for me.
- Jay-Z
Only a company with great integrity and the resources to fight for what’s right can afford to take on the government.
- Jack Welch
People don’t want to embrace culture shifts because it’s not going to happen in the next 20 minutes.
- Gary Vaynerchuk
The ability to lead is more valuable than sugar or any other commodity
- John D. Rockefeller
Levi Strauss headed for the gold fields of California to strike it rich in mining. However, he was not a good miner, so he instead began sewing pants out of canvas for the miners who were successful. Today I think most of the world has heard of Levi’s pants.
- Robert Kiyosaki
We drink the can, not the beverage
- Seth Godin
When I used to play sports, I’d be the one cheering the team on, ‘Come on, we can beat these guys!’ That’s just in me.
- Joel Olsteen





