IN A NUTSHELL FUNDAMENTAL TECHNIQUES IN HANDLING PEOPLE PRINCIPLE 1 Don’t criticize, condemn or complain. PRINCIPLE 2 Give honest and sincere appreciation. PRINCIPLE 3 Arouse in the other person an eager want.
- Dale Carnegie
Notable Quotables
I am so busy doing nothing… that the idea of doing anything – which as you know, always leads to something – cuts into the nothing and then forces me to have to drop everything.
- Jerry Seinfeld
Eventually, all companies are replaced.
- Bill Gates
India has the potential to be our biggest market in Asia, bigger than China, in as much as two to five years.
- John Chambers
I’m less interested in how people are following each other and more interested in how they are following topics and tweets themselves. People are following more key words and concepts and more ideas and acting on those rather than individuals or organizations.
- Jack Dorsey
Confidence is going after Moby Dick in a rowboat and taking tartar sauce with you.
- Zig Ziglar
There are no limitations to the mind except those we acknowledge.
- Napoleon Hill
Being an Entrepreneur is like eating glass and staring into the abyss of death
- Elon Musk
But I know newspapers. They have the first amendment and they can tell any lie knowing it’s a lie and they’re protected if the person’s famous or it’s a company.
- Steve Wozniak
I’ve always felt it was not up to anyone else to make me give my best.
- Hakeem Olajuwon
Most of us have far more courage than we ever dreamed we possessed.
- Dale Carnegie
I will chum with you, and suffer when you suffer, and laugh when you laugh. I will bite my tongue when impatient words come. I will keep saying as if it were a ritual: He is nothing but a boy — a little boy!
- Dale Carnegie
Be ‘hearty in your approbation and lavish in your praise,’ and people will cherish your words and treasure them and repeat them over a lifetime – repeat them years after you have forgotten them.
- Dale Carnegie
Effective leadership is not about making speeches or being liked, leadership is defined by results not attributes.
- Peter Drucker
We are what we repeatedly do. Excellence, then, is not an act, but a habit.
- Aristotle
One of the things that school is for is to teach our children to understand and relish the idea of intellectualism, to develop into something more than a purpose-driven tool for the industrial state.
- Seth Godin
By spring of ’98, each company’s stock had more than quadrupled. Skeptics questioned earnings and revenue multiples higher than those for any non-internet company. It was easy to conclude that the market had gone crazy.
- Peter Thiel
Relaxation and Recreation The most relaxing recreating forces are a healthy religion, sleep, music, and laughter. Have faith in God—learn to sleep well— Love good music—see the funny side of life— And health and happiness will be yours.
- Dale Carnegie
We believe that within five years, 96 percent of British consumers will have access to the internet, whether it be through a personal computer, a set-top box or a mobile phone.
- Richard Branson
Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.
- Mark Twain
Lose money for the firm and I will be understanding. Lose a shred of reputation and I will be ruthless.
- Warren Buffett
Because we publicists are hired guns, reported don’t often put much stock in our pleas and arguments, at least not a first. I was told by one entertainment reporter from a large metropolitan paper, Publicists don’t believe in what they are selling. They’re just paid pitchmen.
- Michael Levine
Any idea, plan, or purpose may be placed in the mind through repetition of thought.
- Napoleon Hill
Good product managers know the market, the product, the product line, and the competition extremely well and operate from a strong basis of knowledge and confidence. A good product manager is the CEO of the product. Good product managers take full responsibility and measure themselves in terms of the success of the product.
- Ben Horowitz
A good culture is like the old RIP routing protocol: Bad news travels fast. Good news travels slow.
- Ben Horowitz
It’s almost unfathomable how much I still have to learn. Learning never ends…I always have another mountain to climb is what keeps you going.
- David Novak
Do you ever worry’ asked Dale Carnegie, I replied: ‘No. I believe God is managing affairs and that He doesn’t need any advice from me. With God in charge, I believe that every-thing will work out for the best in the end. So what is there to worry about?’
- Henry Ford
Marriage is like a game of chess except the board is flowing water, the pieces are made of smoke and no move you make will have any effect on the outcome.
- Jerry Seinfeld
I’d rather have 1% of 100 people’s efforts than 100% of my own.
- John D. Rockefeller
We cannot become what we need by remaining what we are.
- John C. Maxwell
No crime is so great as daring to excel.
- Winston Churchill
Success is the maximum utilization of the ability you have.
- Zig Ziglar
A man without a smiling face must not open a shop.
- Dale Carnegie
If you must speak ill of another, do not speak it, write it in the sand near the water’s edge.
- Napoleon Hill
Ranking among the greatest Christmas movie classics, ‘It’s a Wonderful Life’ tells a beautiful story about the priceless value of relationships.
- John C. Maxwell
Focus on something the customer wants, and then deliver it. “ 14. “Many of our best opportunities were created out of necessity.
- Sam Walton
Most of us (97 percent) are homeowners. We live in homes currently valued at an average of $320,000. About half of us have occupied the same home for more than twenty years. Thus, we have enjoyed significant increases in the value of our homes.
- Thomas J Stanley
To be awake is to be fully present, no noise, just you and God. Most of us only have seconds of full consciousness. To live in a state of Samadhi – that’s what we’re here for.
- Russell Simmons
A new road or a secret gate, And though we pass them by today, Tomorrow we may come this way And take the hidden paths that run Towards the Moon or to the Sun.
- Peter Thiel
I think my greatest moment in business was when the first Southwest airplane arrived after four years of litigation, and I walked up to it and I kissed that baby on the lips and I cried.
- Herb Kelleher
The limitation of riots, moral questions aside, is that they cannot win and their participants know it. Hence, rioting is not revolutionary but reactionary because it invites defeat. It involves an emotional catharsis, but it must be followed by a sense of futility.
- Martin Luther King Jr.
In life, you can blame a lot of people and you can wallow in self-pity, or you can pick yourself up and say, ‘Listen, I have to be responsible for myself.’
- Howard Schultz
I would have never wanted to write another management book. There are so many of them, and everybody says the same thing about them, and they are all the same – they give the exact same advice. It’s like a diet book; they all say eat less calories, exercise more, and every single book has the same conclusion.
- Ben Horowitz
If you just work on stuff that you like and you’re passionate about, you don’t have to have a master plan with how things will play out.
- Mark Zuckerberg
The difference between successful people and really successful people is that really successful people say no to almost everything.
- Warren Buffett
Insufficient Education (not formal education).
- Napoleon Hill
I hate nobody except Hitler–and that is professional.
- Winston Churchill
Applied Faith – Faith is a state of mind through which your aims, desires, plans and purposes may be translated into their physical or financial equivalent.
- Napoleon Hill
The most fundamental reason that even businesspeople underestimate the importance of sales is the systematic effort to hide it at every level of every field in a world secretly driven by it.
- Peter Thiel
Improvement is to invent something completely new.
- Peter Thiel
A lot of people have it a lot worse than you do.
- Joel Olsteen
I was always fascinated by the decision-making process and the managerial process and just business in general.
- Ronald Perelman
We sold ‘Seinfeld’ all over the world but it was a very specific kind of show. In some countries it went down really well, in others they hated it.
- Jerry Seinfeld
Ultimately, broadcasters and advertisers have to change the way they do business or they run the risk of linear TV becoming obsolete.
- Charles Ergen
In fact, when I look at it today, I realize that so much of what we did in the beginning was really poorly done. But we managed to sell our merchandise as low as we possibly could, and that kept us right-side-up for the first 10 years – that and consistently improving sales in these smaller markets by buildling up our relationship with the customers. The ideas was simple: when customers thought of Wal-Mart, they should think of low prices and satisfaction guaranteed.
- Sam Walton
Sooner or later, many idealists transform themselves into disheartened realists who mistakenly believe that giving up is the same thing as being realistic.
- Seth Godin
Microsoft has had clear competitors in the past. It’s a good thing we have museums to document that.
- Bill Gates
[On Howard White] Rather than say to young people that they should have a goal and focus on it, he reverses it: ‘Any road will get you there if you don’t know where you’re going.’ Most often, on reflection, you will grow to understand that what had passed for a funny commnet of the moment has a good deal of wisdom behind it.
- Phil Knight
Learn to say ‘no’ to the good so you can say ‘yes’ to the best.
- John C. Maxwell
I’m a lad of the ‘60s. I started a magazine to try and end the Vietnam war, but it was a number of years before I had the profile, the financial resources and the time to do more.
- Richard Branson
We occasionally stumble over the truth but most of us pick ourselves up and hurry off as if nothing had happened.
- Winston Churchill
Hold on to that new, enlarge vision of victory that God has given you. Start expecting things to change in your favor. Dare to boldly declare that you are standing strong against the forces of darkness.
- Joel Olsteen
The competitive advantages the marketplace demands is someone more human, connected, and mature. Someone with passion and energy, capable of seeing things as they are and negotiating multiple priorities as she makes useful decisions without angst. Flexible in the face of change, resilient in the face of confusion. All of these attributes are choices, not talents, and all of them are available to you.
- Seth Godin
It took 23 years from Abraxane being conceived to us showing now with conclusiveness that it works in pancreatic cancer. We cannot afford as a society to wait another 23 years to make sure that the patients get the right care, at the right time, at the right place.
- Patrick Soon-Shiong
The life of a startup is full of ups and downs, an emotional roller coaster ride that you can’t quite imagine if you’ve spent your whole career in a corporation.
- Harvey Mackay
If I had asked people what they wanted, they would have said ‘faster horses.’
- Henry Ford
It’s surreal to think that I own this beautiful island. It doesn’t feel like anyone can own Lanai. What it feels like to me is this really cool 21st-century engineering project, where I get to work with the people of Lanai to create a prosperous and sustainable Eden in the Pacific.
- Larry Ellison
Wrong Selection Of A Vocation
- Napoleon Hill
Investing in Chicago property is just Wanda’s first move into the U.S. real estate market.
- Wang Jianlin
I have never found a ship I wanted to go down with
- Jack Nadel
I only hope that we don’t lose sight of one thing – that it was all started by a mouse.
- Walt Disney
How do you tap in to what God has already done? Very simple: just act like you’re blessed, talk like you’re blessed, walk like you’re blessed, think like you’re blessed, smile like you’re blessed, dress like you’re blessed. Put actions behind your faith, and one day you will see it become a reality.
- Joel Olsteen
Don’t treat your customers like a bunch of purses and wallets.
- Chris Brogan
Esta es la clave: las únicas promesas que se avivarán en su vida y terminarán convirtiéndose en realidad son las promesas en las que usted se levanta y dice: Sí, eso es para mí”. Tiene que entrar en acuerdo con Dios y permitir que eso eche raíz.
- Joel Olsteen
Successful storytelling builds brand equity, and businesses with high brand equity don’t need to draw as much attention to themselves and their achievements as those that are still establishing their value to the customer.
- Gary Vaynerchuk
For 20-plus years I looked at thousands of storyboard for corporate and product ads, and I never allowed one advertisement on the air that I didn’t like.
- Jack Welch
I don’t have an alarm clock. If someone needs to wake me up, then I have my BlackBerry next to me.
- Mark Zuckerberg
Proclaim this among the nations: Prepare war. Stir up the mighty men. Let all the warriors draw near. Let them come up. Beat your plowshares into swords, And your pruning hooks into spears. Let the weak say, I am strong.
- Joel 3:9
Every time I find myself stressed out, it’s because I do things primarily driven by growth.
- Timothy Ferriss
We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and they’re the reason we’re successful: Put the customer first. Invent. And be patient.
- Jeff Bezos
Whenever you go out-of-doors, draw the chin in, carry the crown of the head high, and fill the lungs to the utmost; drink in the sunshine; greet your friends with a smile, and put soul into every handclasp. Do not fear being misunderstood and do not waste a minute thinking about your enemies. Try to fix firmly in your mind what you would like to do; and then, without veering off direction, you will move straight to the goal. Keep your mind on the great and splendid things you would like to do, and then, as the days go gliding away, you will find yourself unconsciously seizing upon the opportunities that are required for the fulfillment of your desire, just as the coral insect takes from the running tide the element it needs. Picture in your mind the able, earnest, useful person you desire to be, and the thought you hold is hourly transforming you into that particular individual . . . Thought is supreme. Preserve a right mental attitude – the attitude of courage, frankness, and good cheer. To think rightly is to create. All things come through desire and every sincere prayer is answered. We become like that on which our hearts are fixed. Carry your chin in and the crown of your head high. We are gods in the chrysalis.
- Dale Carnegie
If you want enemies, excel your friends; but if you want friends, let your friends excel you.
- Dale Carnegie
Every noteworthy achievement met with some sort of temporary setback before success came.
- Napoleon Hill
Of the billionaires I have known, money just brings out the basic traits in them. If they were jerks before they had money, they are simply jerks with a billion dollars.
- Warren Buffett
Now when I consider investing in a startup, I study the founding teams. Technical abilities and complementary skill sets matter, but how well the founders know each other and how well they work together matter just as much. Founders should share a prehistory before they start a company together—otherwise they’re just rolling dice.
- Peter Thiel
Starbucks has a role and a meaningful relationship with people that is not only about the coffee.
- Howard Schultz
The Web provides a very easy way to immediately grasp what’s going on. It really offers the transparency, so you can see, especially with the search engine, how people are using Twitter at one glance. The phone doesn’t allow for that.
- Jack Dorsey
If you want to reach a goal, you must ‘see the reaching’ in your own mind before you actually arrive at your goal.
- Zig Ziglar
You want to be extra rigorous about making the best possible thing you can. Find everything that’s wrong with it and fix it. Seek negative feedback, particularly from friends.
- Elon Musk
If you’re not stubborn, you’ll give up on experiments too soon. And if you’re not flexible, you’ll pound your head against the wall and you won’t see a different solution to a problem you’re trying to solve.
- Jeff Bezos
MAY 13 Guard Against Pessimism For the Kingdom of God is not a matter of what we eat or drink, but of living a life of goodness and peace and joy in the Holy Spirit. ROMANS 14:17 NLT I HEARD A STORY ABOUT TWO FARMERS. When the rain fell, one farmer said, Thank You, Lord, for watering our crops.” But the other farmer said, Yeah, but if the rain keeps up, it’s going to rot the roots.” When the sun came out, the positive farmer said, Thank You, Lord, that our crops are getting the vitamins and minerals they need. We’ll have a wonderful harvest this year.” But the negative farmer said, Yeah, but if it keeps up, it’s going to scorch those plants. We’re never going to make a living.” Don’t you know people who are always focused on the negative? Be sure to guard against their negative attitudes infecting your thinking! Stay focused on the positive things in life.
- Joel Olsteen
So the challenge, as you contemplate your next opportunity to be boring or remarkable, is to answer these two questions: (1) “If I get criticized for this, will I suffer any measurable impact? Will I lose my job, get hit upside the head with a softball bat, or lose important friendships?” If the only side effect of the criticism is that you will feel bad about the criticism, then you have to compare that bad feeling with the benefits you’ll get from actually doing something worth doing. Being remarkable is exciting, fun, profitable, and great for your career. Feeling bad wears off. And then, once you’ve compared the bad feeling and the benefits, and you’ve sold yourself on taking the remarkable path, answer this one: (2) How can I create something that critics will criticize?
- Seth Godin
India has rapidly risen to become a major force in the global economy.
- John Chambers
The growth of an enterprise is no different from the self-improvement of human beings. It is a step-by-step procedure and an ever-lasting course of improvement, which requires staying in line with the era and taking up social responsibility.
- Cheng Yu-tung
If you aim at nothing you will hit every time.
- Zig Ziglar
The Buck Stops Here
- Harry Truman
I’m in a different position than most CEO’s. I’m a founder. I’m not a hired CEO. Now, I can be fired by the board, but most CEO’s are hired by the board.
- Howard Schultz
Always remember, a cat looks down on man, a dog looks up to man, but a pig will look man right in the eye and see his equal.
- Winston Churchill
What makes a startup employee instantly distinguishable to outsiders is the branded T-shirt or hoodie that makes him look the same as his co-workers. The startup uniform encapsulates a simple but essential principle: everyone at your company should be different in the same way—a tribe of like-minded people fiercely devoted to the company’s mission.
- Peter Thiel
When Steve Jobs was at NeXT, he was really getting his head together and taking control and becoming the person that, when he came back to Apple, you know, he was ready to really run the company and keep control of things and watch what was being done and develop new products secretly that were really incredibly great.
- Steve Wozniak





