If you and I go around grumbling about ingratitude, who is to blame? Is it human nature—or is it our ignorance of human nature? Let’s not expect gratitude. Then, if we get some occasionally, it will come as a delightful surprise. If we don’t get it, we won’t be disturbed. Here is the first point I am trying to make in this chapter: It is natural for people to forget to be grateful; so, if we go around expecting gratitude, we are headed straight for a lot of heartaches.
- Dale Carnegie
Notable Quotables
I started NetSuite. NetSuite was my idea. I called up Evan Goldberg and said, ‘We’re going to do ERP on the Internet, software-as-a-service.’ Six months later Marc Benioff, finding out what NetSuite was doing, and kind of copied it.
- Larry Ellison
Real change rarely comes from the front of the line. It happens from the middle or even the back. Real change happens when someone who cares steps up and takes what feels like a risk. People follow because they want to, not because you can order them to.
- Seth Godin
If people like you, they’ll listen to you, but if they trust you, they’ll do business with you.
- Zig Ziglar
Ridiculous yachts and private planes and big limousines wont make people enjoy life more, and it sends out terrible messages to the people who work for them. It would be so much better if that money was spent in Africa and its about getting a balance.
- Richard Branson
The successful leader must be in sympathy with his followers. Moreover, he must understand them and their problems.
- Napoleon Hill
Every choice you make has an end result.
- Zig Ziglar
The guy keeps making speeches about redistribution and maybe we ought to do something to businesses that don’t invest, their holding too much money. We haven’t heard that kind of talk except from pure socialists. Everybody’s afraid of the government and there’s no need soft peddling it, it’s the truth. It is the truth.
- Stephen Wynn
The courage take tough yes-or-no decisions. Look, the world is filled with gray. Anyone can look at an issue from every different angle. Some smart people can –and will-analyze those angles indefinitely. But effective people know when to stop assessing and make a tough call, even without total information.
- Jack Welch
In American math classes, we teach a lot of concepts poorly over many years. In the Asian systems they teach you very few concepts very well over a few years.
- Bill Gates
It’s better to have a hundred people that love you, than a million people that sort of like you.
- Paul Graham
The more you know, the more you care.
- Sam Walton
Eliminate the fear of old age by reaching a decision to accept it, not as a handicap, but as a great blessing which carries with it wisdom, self-control, and understanding not known to youth. Whip the fear of poverty by reaching a decision to get along with whatever wealth you can accumulate without worry. Master the fear of loss of love by reaching decision to get along without love, if that is necessary. Kill that habit of worry in all its forms, by reaching a general, blanket decision that that nothing which life has to offer is worth the price of worry. With this decision comes poise, peace of mind, and calmness of thought which will bring happiness.
- Napoleon Hill
Love to learn—hate to be taught.
- Winston Churchill
One who works the same reactive 40 hours per week and takes the same amount of sick days and holidays off as his or her employees, yet expects to make significantly more than everyone else simply because they have the title of owner and are thus making the loan payments and the lease payments.
- Clay Clark
We knew that Lyft was going to raise a ton of money. And we are going [to their investors], Just so you know, we’re going to be fund-raising after this, so before you decide whether you want to invest in them, just make sure you know that we are going to be fund-raising immediately after.
- Travis Kalanick
Making small changes to things that already exist might lead you to a local maximum, but it won’t help you find the global maximum.
- Peter Thiel
How do you tap in to what God has already done? Very simple: just act like you’re blessed, talk like you’re blessed, walk like you’re blessed, think like you’re blessed, smile like you’re blessed, dress like you’re blessed. Put actions behind your faith, and one day you will see it become a reality.
- Joel Olsteen
A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it’s harder to turn quickly.
- Tony Hsieh
I loved doing ‘Pennies from Heaven.’ Because you have to understand that I’d been doing comedy for 15 to 20 years, and suddenly along came the opportunity to do this beautiful film. It was so emotional to me. I loved it. I don’t think it was a good career move, but I have no regrets about doing it.
- Steve Martin
I’d learned the hard way that when hiring executives, one should follow Colin Powell’s instructions and hire for strength rather than lack of weakness.
- Ben Horowitz
An Enemy Called Average
- Jim Collins
When you have exhausted all possibilities, remember this – you haven’t.
- Thomas Edison
In many places where coffee is grown, deforestation is a major issue. With Starbucks’ position in the marketplace and the respect and relationships we have, we can – and have, in some cases – been able to educate and influence people.
- Howard Schultz
I pass with relief from the tossing sea of Cause and Theory to the firm ground of Result and Fact.
- Winston Churchill
Doughnuts are a normal part of a healthy, balanced diet.
- Brooke Smith
Man, alone, has the power to transform his thoughts into physical reality; man, alone, can dream and make his dreams come true.
- Napoleon Hill
Don’t be so nervous. It’s not a big deal.
- Lee Shau Kee
A lot of the evil in the world is actually not intentional. A lot of people in the financial system did a lot of damage without intending to.
- George Soros
Before you were born, your parents weren’t as boring as they are now. They got that way from paying your bills, cleaning your clothes and listening to you talk about how cool you thought you are. So before you save the rain forest from the parasites of your parent’s generation, try delousing the closet in your own room.
- Bill Gates
Konosuke Matsushita was a visionary entrepreneur. He started working very young as a teenager, and he eventually created Panasonic to become a truly global company.
- Tadashi Yanai
Measuring and establishing facts at every step of the process. Without facts, assumptions and misperceptions will defeat whatever reason and good judgment can be brought to effort
- Service Profit Chain
So go ahead. Fall down. The world looks different from the ground.
- Oprah Winfrey
Attitude, not Aptitude, determines Altitude.
- Zig Ziglar
In 2008, people who invested in hedge funds needed capital badly, but many of the funds would not return their money. However, I gave money back to any investor who requested it. It was the bottom of the market and a pretty tough time.
- Carl Icahn
We have tried to define precisely what it means to be a force for good – always do the right, ethical thing. Ultimately, ‘Don’t be evil’ seems the easiest way to summarize it.
- Sergey Brin
If we’re going to bring out the best in people, we, too, need to sow seeds of encouragement.
- Joel Olsteen
After all, a man’s Life must be nailed to a cross either of Thought or Action. Without work there is no play.
- Winston Churchill
I think there’s a lot to be said about just enjoying your work. It can be very contrived when people say their work is for the good of mankind.
- Ben Horowitz
I do know this… I seem to reach a lot of previously unchurched people. So many people have told me they never went to church until they heard our message of hope that God is a good God who desires to bless those who are faithful and obedient to Him through Jesus Christ.
- Joel Olsteen
I think art is the ability to change people with your work, to see things as they are and then create stories, images, and interactions that change the marketplace.
- Seth Godin
I just think that – when a country needs more income and we do, we’re only taking in 15 percent of GDP, I mean, that – that – when a country needs more income, they should get it from the people that have it.
- Warren Buffett
I deal with more practical issues of the Bible.
- Joel Olsteen
Religion is all bunk.
- Thomas Edison
Today, all arrows point toward the biotech, nanotech, and information technology industries, and the convergence among them.
- Jack Welch
The only thing we know about the future is that it will be different.
- Peter Drucker
The only thing worse than being blind is having sight but no vision.
- Helen Keller
One of my favorite perks was picking out an issue and doing what I called a deep dive. It’s spotting a challenge where you think you can make a difference…one that looks like it would be fun, and then throwing the weight of your position behind it. Some might justifiably call it meddling….I followed up on all of them with a passion and a mania that often veered toward the lunatic fringe…To make the initiatives work, it took a passionate all-consuming commitment from the top. Beyond passion, there was alot of rigor…Making initiates successful is all about focus and passionate commitment. The drumbeat must be relentlessness. Every leadership action must demonstrate total committment to the initiative….I was an outrageous champion of everything that we did from our early need to face reality and change the culture to our major initiatives that reshaped the company. Whenever I had an idea or message that I wanted to drive into the organization, I could never say it enough. I repeated it over and over, at every meeting and review for years, until I could almost gag on the words.
- Jack Welch
A definite view, by contrast, favors firm convictions. Instead of pursuing many-sided mediocrity and calling it “well-roundedness,” a definite person determines the one best thing to do and then does it. Instead of working tirelessly to make herself indistinguishable, she strives to be great at something substantive—to be a monopoly of one. This is not what young people do today, because everyone around them has long since lost faith in a definite world. No one gets into Stanford by excelling at just one thing, unless that thing happens to involve throwing or catching a leather ball.
- Peter Thiel
If you want people to know how much you care, show them how much you remember. Learn their names and use them often. It’s an important skill to develop.
- Harvey Mackay
At Tencent, we may be businessmen, but we are still chasing our IT, our science. We are still striving to create something really cool, trying to create things we couldn’t even imagine without our new technologies. I am still clinging to this enthusiasm.
- Ma Huateng
Every one of my positions cuts – out half the country. I’m pro-choice, I’m pro-gay rights, I’m pro-immigration, I’m against guns, I believe in Darwin.
- Michael Bloomberg
The ultimate search engine would basically understand everything in the world, and it would always give you the right thing. And we’re a long, long ways from that.
- Larry Page
Hire the best staff you can find develop them as much as you can, and hand off everything you possibly you can to them…The power of this can be seen in explosive growth.
- Napoleon Hill
You can’t buy a good reputation, you must earn it.
- Harvey Mackay
View your future wealth as current debt.
- Clay Clark
When I was 12 years old, I got interested in learning English.
- Jack Ma
Nature is a machine. The family is a machine. The life cycle is like a machine.
- Ray Dalio
This is one of the innovator’s dilemmas: Blindly following the maxim that good managers should keep close to their customers can sometimes be a fatal mistake.
- Clayton M. Christensen
I definitely believe that the so-called American decline is greatly exaggerated.
- Prince Al Waleed Bin Talal Alsaud
When people write checks, they are depleting an asset. And when people are using credit cards, they are increasing their liabilities. In other words, credit cards make it so much easier to get deeper and deeper into debt by increasing your monthly liabilties.
- Robert Kiyosaki
1815 to 1914 was a period of both rapid technological development and rapid globalization.
- Peter Thiel
You can’t get too much done in life if you only work on days when you feel good.
- Jerry West
If you want to live your life in a creative way, as an artist, you have to not look back too much. You have to be willing to take whatever you’ve done and whoever you were and throw them away.
- Steve Jobs
Google is a small fish in a big pond. We could be swallowed whole at any time. We are not the monopoly that the government is looking for.
- Peter Thiel
Here’s how I work: It’s 2013, and most marketers are operating like it’s 2009. I’m always trying to market like it’s 2015, but not like it’s 2020. A lot of my contemporaries who understand where the world is going, go too far out, and aren’t practical. I have always prided myself on being visionary, with a heavy practicality.
- Gary Vaynerchuk
I believe that every single event in life happens in an opportunity to choose love over fear.
- Oprah Winfrey
Nothing can bring you peace but yourself.
- Dale Carnegie
If you have your health, if you have people in your life to love, you are blessed. Slow down and enjoy the simple things in life.
- Joel Olsteen
Quit worrying about how everything is going to turn out. Live one day at a time; better yet, make the most of this moment. It’s good to have a big – picture outlook, to set goals, to establish budgets and make plans, but if you’re always living in the future, you’re never really enjoying the present in the way God wants you to.
- Joel Olsteen
Ask yourself, what’s the one thing that I can do right now so I’m on track to achieve my someday goals?
- Gary Keller
An economy is not a complicated thing, it just has a lot of moving parts.
- Ray Dalio
I believe that being successful means having a balance of success stories across the many areas of your life. You can’t truly be considered successful in your business life if your home life is in shambles.
- Zig Ziglar
Every man I meet is my superior in some way. In that, I learn of him.
- Ralph Waldo Emerson
When my partners and I meet with entrepreneurs, the two key characteristics that we look for are brilliance and courage. In my experience as CEO, I found that the most important decisions tested my courage far more than my intelligence.
- Ben Horowitz
If you want to be a Millionaire, start with a billion dollars and launch a new airline.
- Richard Branson
Wall Street is the only place that people ride to in a Rolls Royce to get advice from those who take the subway.
- Warren Buffett
Quality is a cornerstone of the [Henderson] Group underpinning all our activities.
- Lee Shau Kee
One day a friend came by the job site and asked them separately what they were doing. The first said, Aw, we’re just laying brick. We’ve been doing this for thirty years. It’s so boring. One brick on top of the other.” Then the friend asked the second bricklayer. He just lit up. Why, we’re building a magnificent skyscraper,” he said. This structure is going to stand tall for generations to come. I’m just so excited that I could be a part of it.” Each bricklayer’s happiness or lack of it was based on their perspective. You can be laying a brick or you can be building a beautiful skyscraper. The choice is up to you. You can go to work each day and just punch in on the clock and dread being there and do as little as possible. Or you can show up with enthusiasm and give it your best, knowing that you’re making the world a better place.
- Joel Olsteen
There is nothing either good or bad.
- William Shakespeare
What is the 20% of my belongings that I use 80% of the time? Eliminate the other 80% in clothing, magazines, books, and all else. Be ruthless – you can always repurchase things you can’t live without.
- Timothy Ferriss
There is no time for ease and comfort. It is the time to dare and endure.
- Winston Churchill
All was there—the programme of German resurrection, the technique of party propaganda; the plan for combating Marxism; the concept of a National-Socialist State; the rightful position of Germany at the summit ofthe world. Here was the new Koran of faith and war: turgid, verbose, shapeless, but pregnant with its message.
- Winston Churchill
These endless legal challenges that define elections in New York are a joke in this country, and they are the reason why it is so expensive, or one of the reasons, it’s so expensive to run here and why so many people decide not to run.
- Michael Bloomberg
If you’re not a risk taker, you should get the hell out of business.
- Ray Kroc
Before Alamein we never had a victory. After Alamein we never had a defeat.
- Winston Churchill
by breakthrough, broken into three broad stages: disciplined people, disciplined thought, and disciplined.
- James C. Collins
The reasonable man adapts himself to the world, the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man.
- George Bernard Shaw
It’s insane to me to ask anybody to be what they’re not. Know what you know the best, love the most. That’s always going to be the answer to the thing that you have the best shot at winning at.
- Gary Vaynerchuk
I’m not looking to exclude people, I’m looking to include them.
- Joel Olsteen
Why do you ask so much?
- Lee Shau Kee
GE’s businesses turned in a terrific first quarter. Our products and services are being well received in unusually robust global markets.
- Jack Welch
We all have done something unethical.
- John C. Maxwell
Marriot does not own the hotels, they market and run the real estate, they run the business
- John Kluken
A great business is seldom if ever built up, except on lines of the strictest integrity. A reputation for cuteness and sharp dealing is fatal in great affairs. Not the letter of the law, but the spirit, must be the rule. The standard of commercial morality is now very high. A mistake made by any one in favor of the firm is corrected as promptly as if the error were in favor of the other party. It is essential to permanent success that a house should obtain a reputation for being governed by what is fair rather that what is merely legal. A rule which is adpoted and adhered to has given greater returns than one would believe possible, namely; always give the other party the benefit of the doubt. This course does not apply to the speculative class (the stock market). An entirely different atmosphere pervades that world. Men are only gamblers there. Stock gambling and honorable business are incompatible. In recent years it must be admitted that the old fashioned banker, like Julius S. Morgan of London has become rare.
- Andrew Carnegie
…Treasure what it means to do a day’s work. It’s our one and only chance to do something productive today, and it’s certainly not available to someone merely because he is the high bidder. A day’s work is your chance to do art, to create a gift, to do something that matters. As your work gets better and your art becomes more important, competition for your gifts will increase and you’ll discover that you can be choosier about whom you give them to.
- Seth Godin
The wealthy class often looks down on the poor as those people. And deprived people view the rich as cold and heartless. The way to break down the barrier between the rich and poor is to asociate with each other and to help one another. Make a connection. If you can break down the barrier, it may pave the way to recovery for some person, a family, maybe an entire community.
- George Foreman
A product needs to be sufficiently innovative to distinguish itself from the pack, but not so forward thinking as to alienate the user.
- Reid Hoffman
Not long ago somebody showed me an article written for a local magazine in 1960. IT was called Success Story of the Year, and it described how we had built up an empire of nine variety stores. Then it quoted me as saying that we probably wouldn’t grow much more because I believed in personally supervising the nine-store group, and I thought any more stores would be unwieldy to manager without additional supervisors. So what the heck happened? How did we ever get to be the largest retailer in the world with a philosophy like that?
- Sam Walton
Globalization has made copper and other minerals more valuable, and Ghana and Kenya have recently discovered mineral resources.
- Bill Gates





