They need to avoid coming at us head-on, and do their own thing better than we do ours. It doesn’t make any sense to try to underprice Walmart on something like toothpaste. That’s not what they customer is looking to a small store for anyway. Most independents are best off, I think, doing what I prided myself on doing for many years as a storekeeper, getting out front on the door and meeting everyone of the customers. Let them know how much you appreciate them, and that register yourself. That little personal touch is so important for an independent merchant because no matter how hard Walmart tries to duplicate, ad we try awfully hard, we can’t really do it.
- Sam Walton
Notable Quotables
Every day were saying, ‘How can we keep this customer happy?’ How can we get ahead in innovation by doing this, because if we don’t, somebody else will.
- Bill Gates
If you treat the future as something definite, it makes sense to understand it in advance and to work to shape it.
- Peter Thiel
I DECLARE God is going before me making crooked places straight. He has already lined up the right people, the right opportunities and solutions to problems I haven’t had. No person, no sickness, no disappointment, can stop His plan. What he promised will come to pass.
- Joel Olsteen
I like to play cards. I’m not very good, because I don’t want to calculate, I just play by instinct. But I’ve learned a lot of business philosophy by playing poker.
- Jack Ma
If you’re looking for an abdominal exercise well-suited to power development without bulk, look no further than the Janda sit-up.
- Timothy Ferriss
You’ve probably heard about “first mover advantage”: if you’re the first entrant into a market, you can capture significant market share while competitors scramble to get started. But moving first is a tactic, not a goal. What really matters is generating cash flows in the future, so being the first mover doesn’t do you any good if someone else comes along and unseats you. It’s much better to be the last mover—that is, to make the last great development in a specific market and enjoy years or even decades of monopoly profits. The way to do that is to dominate a small niche and scale up from there, toward your ambitious long-term vision. In this one particular at least, business is like chess. Grandmaster José Raúl Capablanca put it well: to succeed, “you must study the endgame before everything else.
- Peter Thiel
Present my story and the difficulties that I have faced. As an entrepreneur, a CEO.
- Ben Horowitz
I will speak ill of no man, and speak all the good I know of everybody.
- Dale Carnegie
I don’t focus on the critics. Everyone who is making any difference in any field has critics. As long as I feel like I’m doing what I’m supposed to be doing, then I don’t worry about it.
- Joel Olsteen
Most people have bosses who hire them to fill a slot in the work chart and to do what they are told. And most people who are doing what they are told feel safe, it feels reliable.
- Seth Godin
I think I’m less afraid of failure than some others.
- Russell Simmons
When you live for others’ opinions, you are dead. I don’t want to live thinking about how I’ll be remembered.
- Carlos Slim Helu
Why talk about what we want? That is childish. Absurd. Of course you are interested in what you want. You are eternally interested in it. But no one else is. The rest of us are just like you: we are interested in what we want.
- Dale Carnegie
The construction arm of the Group always firmly adheres to the principle of ‘People is our priority’ and deploys a vast amount of resources to quality facilities and training of staff to ensure a safe and good working environment.
- Lee Shau Kee
Look at what caused people to make a lot of money and you will see that usually it is in proportion to their production of what the society wanted.
- Ray Dalio
So sure, start with a slogan. But don’t bother wasting any time on it if you’re merely going for catchy. Aim for true instead.
- Seth Godin
You can win more friends with your ears than with your mouth. People who feel like they’re being listened to feel accepted and appreciated. They feel like they’re being taken seriously and what they say really matters.
- Harvey Mackay
You can change everything about your business by changing your thinking about your business.
- Zig Ziglar
Try to build bridges of understanding. Don’t build higher barriers of misunderstanding.
- Dale Carnegie
We base our investment strategies on quality, trust, synergy and initiative.
- Cheng Yu-tung
The real estate market in mainland China, however, experienced a dramatic change during the past year. In the second half of 2007, transacted prices in many cities had been repeatedly bid up to all time highs as a result of fierce competition at land auctions. The subsequent upsurge in housing prices, which were beyond the affordability of the general public, resulted in an overheated property market.
- Lee Shau Kee
China and India will, separately and together, unleash an explosion of demand.
- Mukesh Ambani
Don’t do anything that you wouldn’t feel comfortable reading about in the newspaper the next day.
- Joel Olsteen
Although Hong Kong continued to be affected by the slowdown of the global economy in the past financial year, most of the retail shopping properties owned by the Group are located in new towns where continual growth of residents are maintained and consumer spending power are segregated, thereby providing a good support to stabilise rental of the retail shopping properties located in such new towns.
- Lee Shau Kee
Use every customer point of contact to weave stories about who you are and what your brand stands for.
- Gary Vaynerchuk
Yes, the Bible should be taught in our schools because it is necessary to understand the Bible if we are to truly understand our own culture and how it came to be. The Bible has influenced every part of western culture from our art, music, and history, to our sense of fairness, charity, and business.
- Joel Olsteen
People have come to the erroneous conclusion that if they’re not willing to start something separate, world-changing, and risky, they have no business starting anything. Somehow, we’ve fooled ourselves into believing that the project has to have a name, a building, and a stock ticker symbol to matter.
- Seth Godin
Someone is sitting in the shade today because someone planted a tree a long time ago.
- Warren Buffett
Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.
- Herb Kelleher
One of the greatest failures to execute is the lack of follow-up. This seems so obvious, yet very few companies place as much emphasis on accountability as they do on figuring what they want to get done. Steve Reinemund, who was president of Pizza Hut when I was head of marketing there, is the best I’ve ever seen on this front. He always carried a three-by-five note card in his shirt pocket. When saw something that needed to be done, he’d pull out the card and write it down. Like everyone else who witnessed this, I quickly realized that I had better write down the same things because he’d surely be on me until they got done. Steve got results everywhere he went, whether it was as president of Pizzas Hut or Frito-Lay or chairman of PepsiCo, because he made a point of following up. People often lose track of what they’ve talked about in meetings of what they promised to do, but when you write it down, you won’t forget it.
- David Novak
So long as I am acting from duty and conviction, I am indifferent to taunts and jeers. I think they will probably do me more good than harm.
- Winston Churchill
Logic will get you from A to B. Imagination will take you everywhere.
- Albert Einstein
I find my greatest pleasure, and so my reward, in the work that precedes what the world calls success.
- Thomas Edison
Chase the vision, not the money; the money will end up following you.
- Tony Hsieh
I was a great student at a great school, Wharton School of Finance.
- Donald Trump
A group needs only two things to be a tribe: a shared interest and a way to communicate
- Seth Godin
I don’t know where we should take this company, but I do know that if I start with the right people, ask them the right questions, and engage them in vigorous debate, we will find a way to make this company great.
- James C. Collins
My big focus is China and OPEC and all of these countries that are just absolutely destroying the United States.
- Donald Trump
Thus the sovereign voluntary path to cheerfulness, if our cheerfulness be lost, is to sit up cheerfully and to act and speak as if cheerfulness were already there. …
- Dale Carnegie
I think there’s plenty of room for blogs that exist to pay the blogger, or blogs that exist to turn a profit. That’s just not the kind of blog I’m writing, and I’m not the kind of blogger that could do that.
- Seth Godin
Here is the salient fact which distinguishes the English Revolution from all others: that those who wielded irresistible physical force were throughout convinced that it could give them no security. Nothing is more characteristic of the English people than their instinctive reverence even in rebellion for law and tradition. Deep in the nature of the men who had broken the King’s power was the conviction that law in his name was the sole foundation on which they could build.
- Winston Churchill
I don’t believe in failure. It is not failure if you enjoyed the process.
- Oprah Winfrey
I have always said that everyone is in sales. Maybe you don’t hold the title of salesperson, but if the business you are in requires you to deal with people, you, my friend, are in sales.
- Zig Ziglar
Positive thinking will let you use the ability which you have, and that is awesome.
- Zig Ziglar
We shall show mercy, but we shall not ask for it.
- Winston Churchill
Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you’ve got.
- Peter Drucker
The problem is that at a lot of big companies, process becomes a substitute for thinking. You’re encouraged to behave like a little gear in a complex machine. Frankly, it allows you to keep people who aren’t that smart, who aren’t that creative.
- Elon Musk
A goal properly set is halfway reached.
- Zig Ziglar
The time will never be just right, you must act now.
- Napoleon Hill
Be grateful for what you have and stop complaining – it bores everybody else, does you no good, and doesn’t solve any problems.
- Zig Ziglar
Call it the emergence of a “world’s bank” – a system built by and for the people, delivering credit in America and across the globe in a radically decentralized, highly scalable, and crucially equitable way. The World Bank funds institutions.The world’s bank funds people.
- Reid Hoffman
One day President Roosevelt told me that he was asking publicly for suggestions about what the war should be called. I said at once ‘The Unnecessary War’.
- Winston Churchill
Approach each customer with the idea of helping them solve a problem or achieve a goal, not of selling a product or service.
- Brian Tracy
Play the game for more than you can afford to lose . . . only then will you learn the game.
- Zig Ziglar
The love of a foster mother for her charge appears absolutely irrational.
- Winston Churchill
When you work under the cloud of anxiety, the best strategy is to play it safe, because if (when!) it fails, you’ll be blameless.
- Seth Godin
It’s not one of the enduring mysteries of all time. A motivated employee treats the customer well. A customer is happy so they’ll keep coming back, which pleases the shareholder. It’s just the way it works.
- Herb Kelleher
Occasionally a man stumbles over the truth. Most dust themselves off and continue walking as though nothing had happened.
- Winston Churchill
The Dip creates scarcity, scarcity creates value.
- Seth Godin
I’m tired of wasting letters when punctuation will do, period.
- Steve Martin
Our favorite holding period is forever.
- Warren Buffett
I once asked General Eisenhower’s son, John, if his father ever nourished resentments. No,” he replied, Dad never wastes a minute thinking about people he doesn’t like.
- Dale Carnegie
Use your life to serve the world, and you will find that it also serves you.
- Oprah Winfrey
The more we thought, the more they all sounded boring compared to Apple. You didn’t have to have a real specific reason for choosing a name when you were a little tiny company of two people; you choose any name you want.
- Steve Wozniak
The man who wavers in his decisions, shows that he is not sure of himself. He cannot lead others successfully.
- Napoleon Hill
In between personal sales (salespeople obviously required) and traditional advertising (no salespeople required) there is a dead zone.
- Peter Thiel
Technology is an inherent democratizer. Because of the evolution of hardware and software, you’re able to scale up almost anything. It means that in our lifetime everyone may have tools of equal power.
- Sergey Brin
Don’t settle in the land of barely enough. That is where you are, it is not who you are. That’s your location, it’s not your identity. No matter what it looks like, have an abundant mentality.
- Joel Olsteen
Remember—boredom is the enemy, not some abstract failure.
- Timothy Ferriss
Over three hundred years ago Galileo said: You cannot teach a man anything, you can only help him to find it within himself.
- Dale Carnegie
Sweden is famous for many things – but not fashion.
- Stefan Persson
The PC has improved the world in just about every area you can think of. Amazing developments in communications, collaboration and efficiencies. New kinds of entertainment and social media. Access to information and the ability to give a voice people who would never have been heard.
- Bill Gates
Writing is thought crystalized on a piece of paper, which can then be reviewed.
- Timothy Ferriss
A kite flies against the wind, not with it.
- Winston Churchill
It’s far better to buy a wonderful company at a fair price than a fair company at a wonderful price.
- Warren Buffett
The foundations and the intent of the Affordable Care Act are laudable. The way it’s being implemented is a disaster.
- Patrick Soon-Shiong
A stubborn man can’t change his mind and won’t change the subject.
- Winston Churchill
I would rather have people think we’re confused than let our competitors know what we’re going to do.
- Larry Page
I want to promote poetry to the point where you got all the baldhead kids running around doing poetry, getting the music out of the way and having only words, the spoken word, and then see what happens.
- Russell Simmons
Strip malls are history.
- Jeff Bezos
Mature company is founded on a broader perspective, an entrepreneurial perspective, a more intelligent point of view. About building a business that works not because of you but without you.
- Michael Gerber
I got my story, my dream, from America. The hero I had is Forrest Gump… I like that guy. I’ve been watching that movie about 10 times. Every time I get frustrated, I watch the movie. I watched the movie before I came here again to New York. I watched the movie again telling me that no matter whatever changed, you are you.
- Jack Ma
So here we are.
- Seth Godin
In the course of my life, I have often had to eat my words, and I must confess that I have always found it a wholesome diet.
- Winston Churchill
Art is never defect-free. Things that are remarkable never meet spec, because that would make them standardized, not worth talking about.
- Seth Godin
Security has to happen at the infrastructure.
- John Chambers
Simply changing one three-letter word can often spell the difference between failure and success in changing people without giving offense or arousing resentment. Many people begin their criticism with sincere praise followed by the word but” and ending with a critical statement. For example, in trying to change a child’s careless attitude toward studies, we might say, We’re really proud of you, Johnnie, for raising your grades this term. But if you had worked harder on your algebra, the results would have been better.” In this case, Johnnie might feel encouraged until he heard the word but.” He might then question the sincerity of the original praise. To him, the praise seemed only to be a contrived lead-in to a critical inference of failure. Credibility would be strained, and we probably would not achieve our objectives of changing Johnnie’s attitude toward his studies. This could be easily overcome by changing the word but” to and.” We’re really proud of you, Johnnie, for raising your grades this term, and by continuing the same conscientious efforts next term, your algebra grade can be up with all the others.
- Dale Carnegie
If we are growing we are always going to be outside our comfort zone.
- John C. Maxwell
When I started working on Southwest Airlines, I kid you not, only people flying on business and very wealthy people ever flew.
- Herb Kelleher
We won’t change at all, … We feel consolidation will continue. We’re seeing more and more movement to fewer networking vendors.
- John Chambers
Procrastination is one of the most common and deadliest of diseases and its toll on success and happiness is heavy.
- Wayne Gretzky
Once we assembled the entire package, Mike named it Netscape SuiteSpot, as it would be the “suite” that displaced Microsoft’s BackOffice. We lined everything up for a major launch on March 5, 1996, in New York. Then, just two weeks before the launch, Marc, without telling Mike or me, revealed the entire strategy to the publication Computer Reseller News. I was livid. I immediately sent him a short email: To: Marc Andreessen Cc: Mike Homer From: Ben Horowitz Subject : Launch I guess we’re not going to wait until the 5th to launch the strategy. — Ben Within fifteen minutes, I received the following reply. To: Ben Horowitz Cc: Mike Homer, Jim Barksdale (CEO), Jim Clark (Chairman) From: Marc Andreessen Subject: Re: Launch Apparently you do not understand how serious the situation is. We are getting killed killed killed out there. Our current product is radically worse than the competition. We’ve had nothing to say for months. As a result, we’ve lost over $3B in market capitalization. We are now in danger of losing the entire company and it’s all server product management’s fault. Next time do the fucking interview yourself. Fuck you, Marc I received this email the same day that Marc appeared barefoot and sitting on a throne on the cover of Time magazine. When I first saw the cover, I felt thrilled. I had never met anyone in my life who had been on the cover of Time. Then I felt sick. I brought both the magazine and the email home to Felicia to get a second opinion. I was very worried. I was twenty-nine years old, had a wife and three children, and needed my job. She looked at the email and the magazine cover and said, “You need to start looking for a job right away.” In the end, I didn’t get fired and over the next two years, SuiteSpot grew from nothing to a $400 million a year business. More shocking, Marc and I eventually became friends; we’ve been friends and business partners ever since. People often ask me how we’ve managed to work effectively across three companies over eighteen years. Most business relationships either become too tense to tolerate or not tense enough to be productive after a while. Either people challenge each other to the point where they don’t like each other or they become complacent about each other’s feedback and no longer benefit from the relationship. With Marc and me, even after eighteen years, he upsets me almost every day by finding something wrong in my thinking, and I do the same for him. It works.
- Ben Horowitz
It’s not Pinterest where people are putting up pins. You’re changing the way cities work, and that’s fundamentally a third rail. We’re in a political campaign, and the candidate is Uber and the opponent is an as—hole named Taxi.
- Travis Kalanick
Most great people have attained their greatest success just one step beyond their greatest failure.
- Napoleon Hill
You can make a positive out of the most negative if you work at it hard enough.
- Sam Walton
We don’t want tradition. We want to live in the present and the only history that is worth a tinker’s dam is the history we make today.
- Henry Ford
if you aspire to be a good conversationalist, be an attentive listener. To be interesting, be interested. Ask questions that other persons will enjoy answering. Encourage them to talk about themselves and their accomplishments.
- Dale Carnegie
(In reference to one of his first advertising sales mentors Howard Davis)… He was 6 foot 4 with silver hair…the quintessential advertising guy. He had a glass topped desk in his office because, as he put it, he like to be able to look down and see his Guccis while he worked. Howard taught me to get things done. He was very smart but he was also an animal. He exuded power and he could be very intimidating, and he knew how to use his power to get results while still managing to be a good guy. Howard’s personal style was very different from my own, but what he did teach me was how to create a sense of urgency, how to motivate performance by getting everyone’s heart pounding.
- David Novak
Strive to be the very best you can be. Run the race against yourself and not the guy in the other lane. The reason I say that is, as long as you give it 110% you are going to succeed. But as long as you’re trying to beat the guy over there, you are worried about him; you’re not worrying about how you’ve got to perform
- Herschel Walker