Ironically, the biggest obstacle to putting a training program in place is the perception that it will take too much time. Keep in mind that there is no investment that you can make that will do more to improve productivity in your company. Therefore, being too busy to train is the moral equivalent of being too hungry to eat. Furthermore, it’s not that hard to create basic training courses.
- Ben Horowitz
Notable Quotables
In life, everybody faces choices between doing what’s popular, easy, and wrong vs. doing what’s lonely, difficult, and right. These decisions intensify when you run a company, because the consequences get magnified 1,000 fold. As in life, the excuses for CEOs making the wrong choice are always plentiful.
- Ben Horowitz
Globalization replaced technology as the hope for the future. Since the ’90s migration “from bricks to clicks” didn’t work as hoped, investors went back to bricks (housing) and BRICs (globalization). The result was another bubble, this time in real estate.
- Peter Thiel
We modeled our employee stock ownership plan after Sam’s, and it worked well for us.
- Bernie Marcus
You must capture and keep the heart of the original and supremely able man before his brain can do its best.
- Andrew Carnegie
Bottom line is, I didn’t return to Apple to make a fortune. I’ve been very lucky in my life and already have one. When I was 25, my net worth was $100 million or so. I decided then that I wasn’t going to let it ruin my life. There’s no way you could ever spend it all, and I don’t view wealth as something that validates my intelligence.
- Steve Jobs
People in general, and knowledge workers in particular, grow according to the demands they make on themselves. They grow according to what they consider to be achievement and attainment. If they demand little of themselves, they will remain stunted. If they demand a good deal of themselves, they will grow to giant stature—without any more effort than is expended by the nonachievers.
- Peter Drucker
Patience, persistence and perspiration make an unbeatable combination for success.
- Napoleon Hill
Beaujolais is so underrated.
- Gary Vaynerchuk
I submit that an individual who breaks a law that conscience tells him is unjust, and who willingly accepts the penalty of imprisonment in order to arouse the conscience of the community over its injustice, is in reality expressing the highest respect for law.
- Martin Luther King Jr.
STARTUP THINKING New technology tends to come from new ventures—startups. From the Founding Fathers in politics to the Royal Society in science to Fairchild Semiconductor’s “traitorous eight” in business, small groups of people bound together by a sense of mission have changed the world for the better. The easiest explanation for this is negative: it’s hard to develop new things in big organizations, and it’s even harder to do it by yourself. Bureaucratic hierarchies move slowly, and entrenched interests shy away from risk. In the most dysfunctional organizations, signaling that work is being done becomes a better strategy for career advancement than actually doing work (if this describes your company, you should quit now). At the other extreme, a lone genius might create a classic work of art or literature, but he could never create an entire industry. Startups operate on the principle that you need to work with other people to get stuff done, but you also need to stay small enough so that you actually can. Positively defined, a startup is the largest group of people you can convince of a plan to build a different future. A new company’s most important strength is new thinking: even more important than nimbleness, small size affords space to think. This book is about the questions you must ask and answer to succeed in the business of doing new things: what follows is not a manual or a record of knowledge but an exercise in thinking. Because that is what a startup has to do: question received ideas and rethink business from scratch.
- Peter Thiel
Leadership is the art of getting someone else to do something that you want done because he wants to do it. Dwight D. Eisenhower.
- Zig Ziglar
The first four months of 2001 were extremely challenging, … This may be the fastest deceleration any company of our size has ever experienced.
- John Chambers
We’re getting hurt, but I’m a long-term investor.
- Prince Al Waleed Bin Talal Alsaud
I was afraid of the internet… because I couldn’t type.
- Jack Welch
I would argue heavily that the time that has been allocated to social used to come from television, and people are benefitting from it. People who are saying, ‘Aw, you’re spending all your time on Facebook, or all your time on Twitter,’ I’d like to understand what the person used to do with that time.
- Gary Vaynerchuk
As you begin changing your thinking, start immediately to change your behavior. Begin to act the part of the person you would like to become. Take action on your behavior. Too many people want to feel, then take action. This never works.
- John C. Maxwell
Me and my dad are the biggest promoters of an estate tax in the US. It’s not a popular position.
- Bill Gates
Most poor people live in the poorest countries.
- Bill Gates
If Wanda can control more than 20 per cent of the world’s three most important film markets – the United States, Europe and China – then it will have an empire with great voice in the industry.
- Wang Jianlin
We shall go on to the end, we shall fight in France, we shall fight on the seas and oceans, we shall fight with growing confidence and growing strength in the air, we shall defend our Island, whatever the cost may be, we shall fight on the beaches, we shall fight on the landing grounds, we shall fight in the fields and in the streets, we shall fight in the hills; we shall never surrender, and even if, which I do not for a moment believe, this Island or a large part of it were subjugated and starving, then our Empire beyond the seas, armed and guarded by the British Fleet, would carry on the struggle, until, in God’s good time, the New World, with all its power and might, steps forth to the rescue and the liberation of the old.
- Winston Churchill
If you need 15 minutes in the sun to trigger a melanin response, 15 minutes is your MED for tanning. More than 15 minutes is redundant and will just result in burning and a forced break from the beach. During this forced break from the beach, let’s assume one week, someone else who heeded his natural 15-minute MED will be able to fit in four more tanning sessions. He is four shades darker, whereas you have returned to your pale pre-beach self.
- Timothy Ferriss
To enjoy life, you don’t need fancy nonsense, but you do need to control your time and realize that most things just aren’t as serious as you make them out to be.
- Timothy Ferriss
It’s insane to me to ask anybody to be what they’re not. Know what you know the best, love the most. That’s always going to be the answer to the thing that you have the best shot at winning at.
- Gary Vaynerchuk
I have a nice office. I have a nice house… So I’m not denying myself some great things. I just don’t happen to have expensive hobbies.
- Bill Gates
The lesson for business is that we need founders. If anything, we should be more tolerant of founders who seem strange or extreme; we need unusual individuals to lead companies beyond mere incrementalism.
- Peter Thiel
The focus on contribution by itself supplies the four basic requirements of effective human relations: communications, teamwork, self-development, and development of others.
- Peter Drucker
The first key factor, I believe, is unity. If a family is not united, how then can we unite our colleagues? If we don’t love our brothers or our family, how then can we go ahead to love our colleagues. So our tradition really is about the human factor and talents, and we are dependent on the human factor. Therefore we have this corporate slogan – The markets of the world can belong to our corporation, and so can the world’s foremost human talents; The markets of the world belongs to us, and so are the world’s vast resources of raw materials. Similarly, if we can gain access to it, then the world’s financial funding belongs to us as well. Therefore, of foremost importance is access to human talents. Of course, a slogan is only something that we speak of. Of greater importance, is to truly have access to human talents. Towards that purpose, we must first be united and possess love. Our family is very united. And for the sake of the company, we innovated – we introduced western-style (corporate) culture into our company 30 years ago.
- Dhanin Chearavanont
God’s desire is that we excel.
- Joel Olsteen
Many brilliant people believe that ideas move mountains. But bulldozers move mountains, ideas show where the bulldozers should go to work.
- Peter Drucker
Entrepreneurship, then, is behavior rather than personality trait. And its foundation lies in concept and theory rather than in intuition.
- Peter Drucker
Momentum is a little fragile, and when people got excited before, they were disappointed, … But this is the most positive guidance we’ve given in eight quarters, going into a seasonally challenging quarter.
- John Chambers
They (the competition) need to avoid coming at us head-on, and do their own thing better than we do ours. It doesn’t make any sense to try to underprice Wal-Mart (DJC) on something like toothpaste (DJ Prices). That’s not what the customer is looking to a small store for anyway. Most independents are best off, I think, doing what I prided myself on doing for many years as a storekeeper, getting out on the floor and meeting everyone of the customers. Let them know how much you appreciate them, and ring that cash register yourself. That little personal touch is so important for an independent merchant because no matter how hard Wal-Mart tries to duplicate – and we try awfully hard – we can’t really do it.
- Sam Walton
Your business has to work when it’s small in order to survive to the point where it gets big.
- Seth Godin
In a world of gigantic administrative bureaucracies both public and private, searching for a new path might seem like hoping for a miracle.
- Peter Thiel
I read Google News and use NetNewsWire to keep up with general and tech news.
- Steve Wozniak
When you write a program for Android, you use the Oracle Java tools for everything, and at the very end, you push a button and say, ‘Convert this to Android format.’
- Larry Ellison
I would like to be remembered, if I am remembered at all, as being a catalyst for change in the world, change for good.
- Rupert Murdoch
We’d like to believe that efficient, useful, cost-effective products and services are the way to succeed. That hard work is its own reward. Most marketers carry around a worldview that describes themselves as innovators, not storytellers.
- Seth Godin
Headlines, in a way, are what mislead you because bad news is a headline, and gradual improvement is not.
- Bill Gates
These are not dark days: these are great days – the greatest days our country has ever lived.
- Winston Churchill
A man may be poor; he may have nothing at all except his labour to sell; he may be a manual worker for a weekly wage, but in a free commonwealth he must enjoy as good a right as any lord, or prelate, or capitalist in the country to the integrity of his own political convictions.
- Winston Churchill
The thing about hip-hop is that it’s from the underground, ideas from the underbelly, from people who have mostly been locked out, who have not been recognized.
- Russell Simmons
Many forms of Government have been tried, and will be tried in this world of sin and woe. No one pretends that democracy is perfect or all-wise. Indeed, it has been said that democracy is the worst form of Government except for all those other forms that have been tried from time to time.
- Winston Churchill
I’m trying to make God more relevant in our society.
- Joel Olsteen
Level 5 leaders channel their ego needs away from themselves and into the larger goal of building a great company. It’s not that Level 5 leaders have no ego or self-interest. Indeed, they are incredibly ambitious—but their ambition is first and foremost for the institution, not themselves.
- James C. Collins
We must restore the emotional relationship that people have to the idea of America, that no matter where you come from, no matter where you live, that you have access to the same opportunities that somebody who is born in privilege.
- Howard Schultz
With vision and foresight, thorough consideration, careful planning and steadfast commitment, the New World Group will continue to maintain its ambitious yet healthy investment strategy to grow together with the nation and strive for greater success in the future.
- Cheng Yu-tung
As I have heard said, a person’s success in life can usually be measured by the number of uncomfortable conversations he or she is willing to have. Resolve to do one thing every day that you fear. I got into this habit by attempting to contact celebrities and famous businesspeople for advice.
- Timothy Ferriss
Les tengo buenas noticias: Usted no se tiene que mantener a la par de nadie. Usted puede correr su propia carrera y ser un individuo. Dios le ha dado la gracia para hacer lo que Él le ha llamado a hacer y no le ha dado la gracia para hacer lo que todos los demás están haciendo. Usted no tiene que ser la mejor mamá del mundo, sólo sea la mejor mamá que usted puede ser. Posiblemente, yo nunca seré el mejor pastor del mundo. Quizá no seré el mejor esposo ni el mejor padre, pero he decidido ser lo mejor que yo puedo ser y no me sentiré mal conmigo. Si otra persona puede hacer lo que hago mejor que yo, que bueno, yo no estoy en una competencia ni me estoy comparando con nadie. A mi manera de pensar, ¡yo soy el mejor! Y sé que estoy haciendo lo mejor que puedo. Eso es lo que nos enseña la Escritura. Dice: Así que, cada uno someta a prueba su propia obra…1.
- Joel Olsteen
When you stop planning and preparing . . . you stop winning.
- Zig Ziglar
We’re profitable and have the potential to be very profitable, … We generate cash from operations of over $1 billion per quarter. We have $19 billion in cash and equivalents in an industry that is in debt. We’ve gained more market share than we’ve ever gained in this last quarter. We’ve got the customer loyalty and strategy for where the industry’s going, which is combining networks for service providers and enterprises. So I’m very optimistic about our future if we execute right.
- John Chambers
Pain, suffering, death I feel. Something terrible has happened. Young Skywalker is in pain. Terrible pain.
- Yoda
We’ve got to give people room to have a bad day.
- Joel Olsteen
Man’s only limitation within reason lies in his development and use of his imagination
- Napoleon Hill
A lot of psychological principles and even medical principles, you see them coming around to what the Bible said hundreds of years ago: a merry heart is good like a medicine.
- Joel Olsteen
The techniques that worked so extraordinarily well when applied to sustaining technologies, however, clearly failed badly when applied to markets or applications that did not yet exist.
- Clayton M. Christensen
Leadership is a combination of strategy and character. If you must be without one, be without the strategy.”
- General H. Norman Schwarzkopf
A ship in harbor is safe, but that’s not what ships are for.
- John Shedd
don’t talk about the way you are. Talk about the way you want to be.
- Joel Olsteen
1815 to 1914 was a period of both rapid technological development and rapid globalization.
- Peter Thiel
There are websites that any government wants to block. The truth about the Internet is that it’s extremely hard to block anything – extremely hard. You’ll never get perfect blocking.
- Bill Gates
the expression one wears on one’s face is far more important than the clothes one wears on one’s back
- Dale Carnegie
How can you squander even one more day not taking advantage of the greatest shifts of our generation? How dare you settle for less when the world has made it so easy for you to be remarkable?
- Seth Godin
You’re not going to make Hemingway better by adding animations.
- Jeff Bezos
There’s a difference between telling people what to do and inciting a movement.
- Seth Godin
Being surrounded by educated people makes democracy stronger, and it benefits our entire economy.
- Seth Godin
My worry about the New York Times is that it’s got the only position as a national elitist general-interest paper. So the network news picks up its cues from the Times. And local papers do too. It has a huge influence. And we’d love to challenge it.
- Rupert Murdoch
Be happy with who God made you to be, and quit wishing you were something different.
- Joel Olsteen
Learn from the past, but don’t live there. Build on what you know so that you don’t repeat mistakes. Resolve to learn something new every day. Because every 24 hours, you have the opportunity to have the best day of your company’s life.
- Harvey Mackay
[On his son Matt dying in 2004 in a scuba diving accident] It aged me much faster than anything you can imagine…
- Phil Knight
Learning to ignore things is one of the great paths to inner peace.
- Robert J. Sawyer
Those who really desire to attain an independence, have only to set their minds upon it, and adopt the proper means, as they do in regard to any other object which they wish to accomplish, and the thing is easily done.
- P.T. Barnum
What separates people is not the presence or absence of difficulty, but how they deal with the inevitable difficulties of life.”
- James C. Collins
What do you want? is too imprecise to produce a meaningful and actionable answer.
- Timothy Ferriss
(Wright is) a visionary with a great strategic mind, and he’s a strong business leader with outstanding people skills, … He’s a terrific guy and will be a key force in guiding the company’s future growth.
- Jack Welch
If you run a corporation, your job is to maximize the return on investment for your investors. Good for you. But by the same token, we have to remember that corporations have no compassion. That’s why legislation and regulations are necessary.
- Russell Simmons
The organizational architecture is really that a centipede walks on hundred legs and one or two don’t count. So if I lose one or two legs, the process will go on, the organization will go on, the growth will go on.
- Mukesh Ambani
Starting a new South Indian restaurant is a really hard way to make money. If you lose sight of competitive reality and focus on trivial differentiating factors—maybe you think your naan is superior because of your great-grandmother’s recipe—your business is unlikely to survive.
- Peter Thiel
God wants to use you in spite of your weaknesses. Of God chose to use perfect people only, He’d have no one to use.
- Joel Olsteen
All salesmen are actors: their priority is persuasion, not sincerity. That’s why the word “salesman” can be a slur and the used car dealer is our archetype of shadiness. But we only react negatively to awkward, obvious salesmen—that is, the bad ones.
- Peter Thiel
Little men with little minds and little imaginations go through life in little ruts, smugly resisting all changes which would jar their little worlds.
- Zig Ziglar
China is certainly an important player in the global economy, and a widespread AIDS epidemic would threaten that growth.
- Bill Gates
Hay dos errores que podemos cometer en el camino hacia la verdad. No recorrer todo el camino, y no empezar.
- Siddhartha Gautama
People at Facebook are fairly used to the press being nice to us or not nice to us.
- Mark Zuckerberg
I have had a long, long life full of troubles, but there is one curious fact about them-nine-tenths of them never happened.
- Andrew Carnegie
Simply changing one three-letter word can often spell the difference between failure and success in changing people without giving offense or arousing resentment. Many people begin their criticism with sincere praise followed by the word but” and ending with a critical statement. For example, in trying to change a child’s careless attitude toward studies, we might say, We’re really proud of you, Johnnie, for raising your grades this term. But if you had worked harder on your algebra, the results would have been better.” In this case, Johnnie might feel encouraged until he heard the word but.” He might then question the sincerity of the original praise. To him, the praise seemed only to be a contrived lead-in to a critical inference of failure. Credibility would be strained, and we probably would not achieve our objectives of changing Johnnie’s attitude toward his studies. This could be easily overcome by changing the word but” to and.” We’re really proud of you, Johnnie, for raising your grades this term, and by continuing the same conscientious efforts next term, your algebra grade can be up with all the others.
- Dale Carnegie
I think a big test we all face in life on a regular basis is that discouragement test. Life’s not always fair, but I believe if you keep doing the right thing, God will get you to where you are.
- Joel Olsteen
Hong Kong has remained a strong financial centre. It has a solid business environment and geographically, it is well located, being next to China. During this time, there is no city that can match it.
- Lee Shau Kee
I kicked but I also hugged.
- Jack Welch
The bigger we get as a company, the more important it becomes for us to shift responsibility and authority toward the front lines, toward the department manager who’s stocking the shelves and talking to the customer. When we were much smaller, I probably wasn’t as quick to catch on to this idea as I do should have been. But as an avid student of management theory, back in the mid-seventies I started reading the work of W. Edwards Deming, the famous statistician who taught so much to the Japanese about improving their productivity and competitiveness.
- Sam Walton
Motivation is a fire from within. If someone else tries to light that fire under you, chances are it will burn very briefly.
- Stephen R. Covey
A waitress goes up to Winston Churchill and says, ‘Sir, your drunk.’ To which he replies, ‘I may be drunk, miss, but in the morning I will be sober and you will still be ugly.
- Winston Churchill
When I hear people debate the ROI of social media? It makes me remember why so many business fail. Most businesses are not playing the marathon. They’re playing the sprint. They’re not worried about lifetime value and retention. They’re worried about short-term goals.
- Gary Vaynerchuk
Before you were born, your parents weren’t as boring as they are now. They got that way from paying your bills, cleaning your clothes and listening to you talk about how cool you thought you are. So before you save the rain forest from the parasites of your parent’s generation, try delousing the closet in your own room.
- Bill Gates
(Physics is) a good framework for thinking. … Boil things down to their fundamental truths and reason up from there.
- Elon Musk
Time is free, but it’s priceless. You can’t own it, but you can use it. You can’t keep it, but you can spend it. Once you’ve lost it you can never get it back.
- Harvey Mackay
MacDonald has the gift of compressing the largest amount of words into the smallest amount of thought.
- Winston Churchill
When there is no enemy within, the enemies outside cannot hurt you.
- Winston Churchill
A bunch of high-IQ people with the wrong kind of ambition won’t work.
- Ben Horowitz





