Notable Quotables

A person convinced against their will Is of the same opinion still.

- Dale Carnegie

Work is a rubber ball. If you drop it, it will bounce back. The other four balls– family, health, friends, integrity– are made of glass. If you drop one of these, it will be irrevocably scuffed, nicked, perhaps even shattered

- Gary Keller

I think when you’re very dedicated to something and you’re engaged fully, you become a giver.

- Russell Simmons

Being nice to people is just 20% of providing good customer service. The important part is designing systems that allow you to do the job right the first time. All the smiles in the world arent going to help you if your product or service is not what the customer wants. –

- Service Profit Chain

You know, in Saudi Arabia, there is a body of 40 people – 34 people exactly, that once the succession comes, they will meet and they will elect a king in there.

- Prince Al Waleed Bin Talal Alsaud

I think it is a sad day for the company and we are going to miss him. But, typically of him, he has planned his own succession immaculately. We will have a dinner and a nice party for him.

- Simon Wolfson

the only way on earth to influence other people is to talk about what they want and show them how to get it.

- Dale Carnegie

What we need to do is always lean into the future, when the world changes around you and when it changes against you – what used to be a tail wind is now a head wind – you have to lean into that and figure out what to do because complaining isn’t a strategy.

- Jeff Bezos

Our goal is not to build a platform, it’s to be cross all of them.

- Mark Zuckerberg

It is always more easy to discover and proclaim general principles than to apply them.

- Winston Churchill

Every day we have plenty of opportunities to get angry, stressed or offended. But what you’re doing when you indulge these negative emotions is giving something outside yourself power over your happiness. You can choose to not let little things upset you.

- Joel Olsteen

Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young. The greatest thing in life is to keep your mind young.

- Henry Ford

RULE 2. Leaders make sure people not only see the vision, they live and breathe it.

- Jack Welch

You are here today because of a decision you made yesterday.

- Bryan Smith

There is no such thing as failure. Failure is just life trying to move us in another direction.

- Oprah Winfrey

No matter how dark and gloomy it looks in your life right now, if you’ll release the weight of those burdens, you will see the sun break forth.

- Joel Olsteen

You will find men who want to be carried on the shoulders of others, who think that the world owes them a living. They don’t seem to see that we must all lift together and pull together.

- Henry Ford

Criticism is dangerous, because it wounds a person’s precious pride, hurt his sense of importance and arouses resentment.

- Dale Carnegie

Self-disciplined begins with the mastery of your thoughts. If you don’t control what you think, you can’t control what you do. Simply, self-discipline enables you to think first and act afterward.

- Napoleon Hill

The market … demands a signal from you that you’re serious, powerful, accepted, and safe.

- Seth Godin

Modern society is based on a modern idea: get the work done by replaceable cogs, by individuals programmed to do what they’re told, follow instructions and work cheap. The attraction of this system is evident by how easily ordinary organizations replace ordinary employees, and how eagerly schools indoctrinate their students.

- Seth Godin

If you will not fight for right when you can easily win without blood shed; if you will not fight when your victory is sure and not too costly; you maycome to the moment when you will have to fight with all the odds against you and only a precarious chance of survival. There may even be a worse case. You may have to fight when there is no hope of victory, because it is better to perish than to live as slaves.

- Winston Churchill

We will intensify our efforts to build out our infrastructure overseas and to develop products that are tailored to individual markets

- Sergey Brin

Hmm. In the end, cowards are those who follow the dark side.

- Yoda

Although my spelling is still sometimes poor, I have managed to overcome the worst of my difficulties through training myself to concentrate.

- Richard Branson

Art is a way to express yourself and through that you can escape a bad situation.

- Russell Simmons

Any great founders need to get out of the way of the company.

- Jack Dorsey

Consumers are not loyal to cheap commodities. They crave the unique, the remarkable, and the human.

- Seth Godin

Our brand at Netflix is really focused on movies and TV shows.

- Reed Hastings

Every breakthrough business idea begins with solving a common problem. The bigger the problem, the bigger the opportunity. I discovered a big one when I took apart an IBM PC. I made two interesting discoveries: The components were all manufactured by other companies, and the system that retailed for $3,000 cost about $600 in parts.

- Michael Dell

Whether it’s eight o’clock in the morning or eight o’clock at night, I always try to greet others before they have a chance to speak to me.

- Zig Ziglar

Keep thy heart with all diligence for out of it are the issues of life’ (Prov. 4:23 KJV).

- Joel Olsteen

People are more likely to accept an order if they have had a part in the decision that caused the order to be issued.

- Dale Carnegie

When a person starts to talk about their dreams, it’s as if something bubbles up from within. Their eyes brighten, their face glows, and you can feel the excitement in their words.

- John C. Maxwell

Most people want to avoid pain, and discipline is usually painful.

- John C. Maxwell

I was a kind of hyper-intense person in my twenties and very impatient.

- Bill Gates

Drucker said: ‘If you weren’t already in this business, would you enter it today? And if not, what are you going to do about it?’ … Simple, right? But incredibly powerful.

- Jack Welch

Everything you want is out there waiting for you to ask. Everything you want also wants you. But you have to take action to get it.

- Jack Canfield

Smith never wavered. Twenty-five years later, Kimberly-Clark owned Scott Paper outright and beat Procter & Gamble in six of eight product categories.12 In retirement, Smith reflected on his exceptional performance, saying simply, I never stopped trying to become qualified for the job.

- James C. Collins

Figure out what the impact areas are in your business.

- Chet Holmes

There are two ways of spreading light: to be the candle or the mirror that reflects it.

- Zig Ziglar

Each nation feels superior to other nations. That breeds patriotism – and wars.

- Dale Carnegie

When you believe in a thing, believe in it all the way, implicitly and unquestionable.

- Walt Disney

It’s amazing how someone’s IQ seems to double as soon as you give them responsibility and indicate that you trust them. The first month cost perhaps $200 more than if I had been micromanaging.

- Timothy Ferriss

Not life, but good life, is to be chiefly valued.

- Socrates

An artist is someone who uses bravery, insight, creativity, and boldness to challenge the status quo. And an artist takes it personally.

- Seth Godin

Mine, or I will help you not!

- Yoda

As it happened, we did extraordinarily well with our Newport Wal-Mart, and it wasn’t too long before the old Ben Franklin store I had run on Front Street had to close its doors. You can’t say we ran that guy – the landlord’s son – out of business. His customers were the ones who shut him down. They voted with their feet. Quite a few smaller stores have gone out of business during the time of Wal-Mart’s growth. Some people have tried to turn it into this big controversy, sort of a Save the Small-Town Merchants deal, like they were whales or whooping cranes of something that has the right to be protected…If you become a large-scale success it’s Katie bar the door. Suddenly, you make a very convenient villian because everybody seems to love shooting at who’s on top.

- Sam Walton

The Beatles created something that never trailed off. What a gift that was to their fans. If you’re into the Beatles, you loved them from beginning to end.

- Jerry Seinfeld

Eminem’s ‘Lose Yourself’ is my go-to song to pump myself up if I’m having a tough time or if I get really nervous right before a speech.

- Sara Blakely

The bulk of the universities are about teaching kids.

- Bill Gates

We’re working toward the ability for all Cisco devices to work together and communicate with each other to stop attacks. The idea is that one device can warn another device of a threat.

- John Chambers

The Chinese government still would like to see U.S. Internet companies explore the Chinese market, providing they are willing to abide by Chinese law. I think companies like Facebook should think about the Chinese market.

- Robin Li

After its return to China, Hong Kong has become an inseparable part of this large country by exerting its business strengths to become a vital member of the country and developing its four pillar industries, namely finance, commerce, shipping and professional services.

- Cheng Yu-tung

Well, you know, I was a human being before I became a businessman.

- George Soros

When I was CEO, and I’d listen to music, a lot of people listen to music and you get inspiration from it. And a lot of things in hip hop are very instructive for being in business. Particularly, hip hop is a lot about business, and so it was very useful for me in any job.

- Ben Horowitz

On balance, I am a supporter of the minimum wage going up. We’ve got to be very careful what we wish for because some employers – and there could be a lot of them – will be scared away from hiring new people or creating incremental hours for part-time people as a result of that wage going up.

- Howard Schultz

Everybody was writing about computers and electronics, but all I really knew about was running. It’s what I’ve chosen to do with my life.

- Phil Knight

Once you say you’re going to settle for second, that’s what happens to you in life.

- John F. Kennedy

If you don’t set the tone for the day, the devil will set it for you.

- Joel Olsteen

Eradications are special. Zero is a magic number. You either do what it takes to get to zero and you’re glad you did it; or you get close, give up and it goes back to where it was before, in which case you wasted all that credibility, activity, money that could have been applied to other things.

- Bill Gates

The Value of a Smile at Christmas It costs nothing, but creates much. It enriches those who receive, without impoverishing those who give. It happens in a flash and the memory of it sometimes lasts forever. None are so rich they can get along without it, and none so poor but are richer for its benefits. It creates happiness in the home, fosters good will in a business, and is the countersign of friends.

- Dale Carnegie

One of the jobs of a manager is to instill confidence, pump confidence into your people. And when you’ve got somebody who’s raring to go and you can smell it and feel it, give ’em that shot.

- Jack Welch

Bloodshed, gentlemen, no doubt is lamentable. I have seen some of it–more perhaps than many of those who talk about it with such levity. But there are worse things than bloodshed, even on an extreme scale. . . . The trampling down of law and order which, under the conditions of a civilised state, assure life, liberty, and the pursuit of happiness–all this would be worse than bloodshed.

- Winston Churchill

Positive thinking will let you use the ability which you have, and that is awesome.

- Zig Ziglar

There’s always been a lot of information about your activities. Every phone number you dial, every credit-card charge you make. It’s long since passed that a typical person doesn’t leave footprints.

- Bill Gates

Unless you have perfectly conventional beliefs, it’s rarely a good idea to tell everybody everything that you know. So who do you tell? Whoever you need to, and no more. In practice, there’s always a golden mean between telling nobody and telling everybody—and that’s a company. The best entrepreneurs know this: every great business is built around a secret that’s hidden from the outside.

- Peter Thiel

You cannot climb the ladder of success dressed in the costume of failure.

- Zig Ziglar

Look at all the billionaires. If I know 15 billionaires, I know 13 unhappy people.

- Russell Simmons

Comprehensive after-sale property management service is as important as building quality.

- Lee Shau Kee

Leaders who are kind of insecure or egocentric, they basically sabotage themselves.

- John C. Maxwell

Well, we have to provide the world’s best schools. We certainly don’t have them, but that’s our objective.

- Michael Bloomberg

When completed the new facility will have the capacity to accommodate approximately 3,000 staff.

- John Chambers

Many brilliant people believe that ideas move mountains. But bulldozers move mountains, ideas show where the bulldozers should go to work.

- Peter Drucker

In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.

- Jeff Bezos

Building a better you is the first step to building a better America.

- Zig Ziglar

We expect all our businesses to have a positive impact on our top and bottom lines. Profitability is very important to us or we wouldn’t be in this business.

- Jeff Bezos

If you want to conquer fear, don’t sit at home and think about it. Go out and get busy.

- Dale Carnegie

The responsibility of the leader is to define reality and create hope.

- David Novak

In a start-up company where there are no processes in place to get things done, then everything that is done must be done by individual people–resources. In this circumstance, it would be risky to draft someone with no experience to do the job–because in the absence of processes that can guide people, experienced people need to lead. But in established companies where much of the guidance to employees is provided by processes, and is less dependent upon managers with detailed, hands-on experience, then it makes sense to hire or promote someone who needs to learn from experience.

- Clayton M. Christensen

I’m not ashamed of any of my papers at all and I’m rather sick of snobs that tell us that they’re bad papers, snobs who only read papers that no one else wants. I doubt if they read many papers at all.

- Rupert Murdoch

Even god doesn’t propose to judge a man till his last days, why should you and I?

- Dale Carnegie

We hate bureaucracy and all the nonsense that comes with it.

- Jack Welch

Security guys break the Mac every single day. Every single day, they come out with a total exploit; your machine can be taken over totally.

- Bill Gates

I got into retailing because I wanted a real job.

- Sam Walton

In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance… you thrive on that.

- Bill Gates

You have to be responsible when you’re running an organization, and firing people who are your friends is part of that responsibility.

- Ben Horowitz

We can complain because rose bushes have thorns, or rejoice because thorn bushes have roses.

- Abraham Lincoln

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