Wonder what your customer really wants? Ask. Don’t tell.
- Lisa Stone
Notable Quotables
Passion isn’t project-specific. It’s people-specific.
- Seth Godin
They say that nobody is perfect. Then they tell you practice makes perfect. I wish they’d make up their minds.
- Winston Churchill
If anything, taxes for the lower and middle class and maybe even the upper middle class should even probably be cut further. But I think that people at the high end – people like myself – should be paying a lot more in taxes. We have it better than we’ve ever had it.
- Warren Buffett
I have taken more out of alcohol than alcohol has taken out of me.
- Winston Churchill
The guy keeps making speeches about redistribution and maybe we ought to do something to businesses that don’t invest, their holding too much money. We haven’t heard that kind of talk except from pure socialists. Everybody’s afraid of the government and there’s no need soft peddling it, it’s the truth. It is the truth.
- Stephen Wynn
Sometimes God will deliver you from the fire, and other times God will make you fireproof.
- Joel Olsteen
I love being the underdog.
- Howard Schultz
Even if you do something that others might consider wrong, you should at least be willing to talk about it and tell your parents what you’re doing because you believe it’s right.
- Steve Wozniak
The people of Southwest have always been my pride, my joy and my love. Their indomitable dedication and esprit de corps have taken Southwest from a three-airplane dream to a 500-airplane reality.
- Herb Kelleher
Steve really took over the project when I had a plane crash and wasn’t there. He took over the project, and it was really my own opinion — only my opinion — that he wanted to compete with the Lisa group that had kicked him out.
- Steve Wozniak
The big question is: When will the term structure of interest rates change? That’s the question to be worried about.
- Ray Dalio
They intoxicate themselves with work so they won’t see how they really are.
- Aldous Huxley
One of the things I say to people is: Imagine if we succeeded.
- Ben Horowitz
If you hold on to what you want so tightly, it almost becomes an idol.
- Joel Olsteen
This is the sort of bloody nonsense up with which I will not put!
- Winston Churchill
You shouldn’t do things differently just because they’re different. They need to be… better.
- Elon Musk
I do think this next century, hopefully, will be about a more global view. Where you don’t just think, yes my country is doing well, but you think about the world at large.
- Bill Gates
I have always respected education, which is why I actually went back secretly and taught school for eight years.
- Steve Wozniak
I was about twenty and the Beatles were meditating and I heard about it and they had a center in New York and I came to the center and I learned about it.
- Ray Dalio
You need to ask yourself, “If our company isn’t good enough to win, then do we need to exist at all?
- Ben Horowitz
Understand this law and you will then know, beyond room for the slightest doubt, that you are constantly punishing yourself for every wrong you commit and rewarding yourself for every act of constructive conduct in which you indulge.
- Napoleon Hill
Trust your gut.
- Sara Blakely
I believe entertainment can aspire to be art, and can become art, but if you set out to make art you’re an idiot.
- Steve Martin
People are more likely to accept an order if they have had a part in the decision that caused the order to be issued.
- Dale Carnegie
The noblest art is that of making others happy.
- P.T. Barnum
Hatred is never ended by hatred but by love.
- Buddha
Don’t marry too early in life. It’s better to work hard when young and establish a career first.
- Lee Shau Kee
As to methods there may be a million and then some, but principles are few. The man who grasps principles can successfully select his own methods. The man who tries methods, ignoring principles, is sure to have trouble.
- Ralph Waldo Emerson
I cut the feet out of my control top pantyhose one night, threw them on under my white pants and realized that the toning and shaping was perfect and that the hosiery material is thin enough that I could make shape wear out of it.
- Sara Blakely
Find a job that you will be happy with and work hard at.
- Lee Shau Kee
Are you committed to a life of continual counseling, growth, and education? Are you committed to a life of consistently receiving truth, of renewing your mind? From what sources do you receive your counseling? Are you reading books by authors who speak wisdom? Are you listening to music and watching movies that have redemptive and edifying themes? Are you involved in a small group or community of people that can offer you support, guidance, and encouragement, and in which you give back that which you have been given? Do you know of professional counselors you can see when needed? Are you asking God for wisdom about life on a regular basis? (He says if you will ask, He will provide [see James 1:5–8].)
- Zig Ziglar
I kicked but I also hugged.
- Jack Welch
Life’s a journey. It’s a journey about discovering limits.
- Larry Ellison
Those who build great companies understand that the ultimate throttle on growth for any great company is not markets, or technology, or competition, or products. It is one thing above all others: the ability to get and keep enough of the right people. The management team.
- James C. Collins
We could see that he was a charismatic guy who jumps over the moon and is very competitive, but nobody could have predicted what he would become to our culture.
- Phil Knight
Your premium brand had better be delivering something special, or it’s not going to get the business.
- Warren Buffett
It partly depends on the currency regimes in place in the country.
- John Chambers
The ultimate goal for a business owner is to build a company that he or she can one day sell, continue to scale, or even own passively. Most business owners reach for growth by working harder and personally trying to produce more. This is a flawed model that at best will lead to only moderate growth. At worst this strategy can literally put your entire company at risk.
- Jeff Hoffman
I think it would be absolutely reckless and irresponsible for anyone to try and break up Microsoft.
- Steve Ballmer
We’re introducing separate rooms with double beds in all our planes so people can actually go with their partner and have a proper night’s sleep.
- Richard Branson
Nobody wanted to believe Jack Ma.
- Jack Ma
Choose your customers, choose your future.
- Seth Godin
business to be paid a salary of over a million dollars a year.
- Dale Carnegie
I think that both parties should declare the debt limit as a political weapon of mass destruction which can’t be used. I mean, it is silly to have a country that has 237 years building up its reputation and then have people threaten to tear it down because they’re not getting some other matter.
- Warren Buffett
The pessimist sees difficulty in every opportunity. The optimist sees the opportunity in every difficulty.
- Winston Churchill
Every time you state what you want or believe, you’re the first to hear it. It’s a message to both you and others about what you think is possible. Don’t put a ceiling on yourself.
- Oprah Winfrey
The clothes you wear influence you; thereby they form a part of your environment. Soiled or shabby clothes depress you and lower your self-confidence, while clean, modest and refined clothes give you a sort of inner feeling of courage that causes you to quicken your step as you walk
- Napoleon Hill
That is what every successful person loves: the game. The chance for self-expression. The chance to prove his or her worth, to excel, to win. That is what makes foot-races, and hog-calling, and pie-eating contests. The desire to excel. The desire for a feeling of importance.
- Dale Carnegie
Just like Mark Snider told the Board of Elections within a couple hours of when he first became aware of it… first of all, Mike and I didn’t even know anything about this till March 16, … Second of all, nobody benefited from this in any way, shape or form whatsoever.
- Michael Ward
Only men of character are trusted.
- Zig Ziglar
Look, the whole world wants to modernize, and when you look to what they mean by modernizing, they mean Americanize. Would a modern Greek prefer to live in Orange County than Piraeus? Yes. Absolutely.
- Rupert Murdoch
What kind of people do they think we are? Is it possible they do not realize that we shall never cease to persevere against them until they have been taught a lesson which they and the world will never forget?
- Winston Churchill
If your feet are in two buckets and the average temperature of the water is 90 degrees, you’re probably fine—unless one bucket is at 35 and the other is at 145 degrees. On average, you’re fine. Based on variation, though, you’re miserable.
- Seth Godin
The only thing worse than being blind is having sight but no vision.
- Helen Keller
I definitely think there’s some way to understand how people emotionally feel about somebody, but I don’t think data collects it. They’re not going to click your bit.ly link or click your TweetMeme retweet every time.
- Gary Vaynerchuk
I don’t think of myself as a poor deprived ghetto girl who made good. I think of myself as somebody who from an early age knew I was responsible for myself, and I had to make good, but on a practical level having dealt with being abandoned by your father, being raised by your alcoholic mom and having severe physical disabilities even today, How do you choose to have the right thoughts?
- Oprah Winfrey
I’m not panicking, and I’m not scared, I’ve been through the Gulf War, the Asia crisis, and the Russian crisis.
- Prince Al Waleed Bin Talal Alsaud
Obviously everyone wants to be successful, but I want to be looked back on as being very innovative, very trusted and ethical and ultimately making a big difference in the world.
- Sergey Brin
The engineer’s grail is a product great enough that “it sells itself.
- Peter Thiel
Today, getting people to hear your story on social media, and then act on it, requires using a platform’s native language, paying attention to context, understanding the nuances and subtle differences that make each platform unique, and adapting your content to match.
- Gary Vaynerchuk
Today people who hold cash equivalents feel comfortable. They shouldn’t. They have opted for a terrible long-term asset, one that pays virtually nothing and is certain to depreciate in value.
- Warren Buffett
When we are harassed and reach the limit of our own strength, many of us then turn in desperation to God-There are no atheists in foxholes. But why wait till we are desperate? Why not renew our strength every day? Why wait even until Sunday? For years I have had the habit of dropping into empty churches on weekday afternoons. When I feel that I am too rushed and hurried to spare a few minutes to think about spiritual things, I say to myself: Wait a minute, Dale Carnegie, wait a minute. Why all the feverish hurry and rush, little man? You need to pause and acquire a little perspective. At such times, I frequently drop into the first church that I find open. Although I am a Protestant, I frequently, on weekday afternoons, drop into St. Patrick’s Cathedral on Fifth Avenue, and remind myself that I’ll be dead in another thirty years, but that the great spiritual truths that all churches teach are eternal. I close my eyes and pray. I find that doing this calms my nerves, rests my body, clarifies my perspective, and helps me revalue my values. May I recommend this practice to you?
- Dale Carnegie
Definiteness of purpose is the starting point of all achievement.
- Napoleon Hill
Judgment of the people in the situation is not helpful. How can you help them is the question.
- Russell Simmons
It’s not as though we can keep burning coal in our power plants. Coal is a finite resource, too. We must find alternatives, and it’s a better idea to find alternatives sooner then wait until we run out of coal, and in the meantime, put God knows how many trillions of tons of CO2 that used to be buried underground into the atmosphere.
- Elon Musk
Visionary companies pursue a cluster of objectives, of which making money is only one—and not necessarily the primary one.
- James C. Collins
Real integrity is doing the right thing, knowing that nobody’s going to know whether you did it or not.
- Oprah Winfrey
These two chefs will play an important role in managing the company’s growing appetites.
- Sergey Brin
The Struggle is when you wonder why you started the company in the first place. The Struggle is when people ask you why you don’t quit and you don’t know the answer. The Struggle is when your employees think you are lying and you think they may be right. The Struggle is when food loses its taste. The Struggle is when you don’t believe you should be CEO of your company. The Struggle is when you know that you are in over your head and you know that you cannot be replaced. The Struggle is when everybody thinks you are an idiot, but nobody will fire you. The Struggle is where self-doubt becomes self-hatred. The Struggle is when you are having a conversation with someone and you can’t hear a word that they are saying because all you can hear is the Struggle. The Struggle is when you want the pain to stop. The Struggle is unhappiness. The Struggle is when you go on vacation to feel better and you feel worse. The Struggle is when you are surrounded by people and you are all alone. The Struggle has no mercy. The Struggle is the land of broken promises and crushed dreams. The Struggle is a cold sweat. The Struggle is where your guts boil so much that you feel like you are going to spit blood. The Struggle is not failure, but it causes failure. Especially if you are weak. Always if you are weak. Most people are not strong enough. Every great entrepreneur from Steve Jobs to Mark Zuckerberg went through the Struggle and struggle they did, so you are not alone. But that does not mean that you will make it. You may not make it. That is why it is the Struggle. The Struggle is where greatness comes from.
- Ben Horowitz
Initiative and starting are about neither of these. They are about “let’s see” and “try.” If there’s no clear right answer, perhaps the thing you ought to do is something new. Something new is often the right path when the world is complicated.
- Seth Godin
I would rather have people think we’re confused than let our competitors know what we’re going to do.
- Larry Page
I think that more flow of information, the ability to stay connected to more people makes people more effective as people. And I mean, that’s true socially. It makes you have more fun, right. It feels better to be more connected to all these people. You have a richer life.
- Mark Zuckerberg
He has all of the virtues I dislike and none of the vices I admire.
- Winston Churchill
The malice of the wicked was reinforced by the weakness of the virtuous.
- Winston Churchill
We wanted Nike to be the world’s best sports and fitness company. Once you say that, you have a focus. You don’t end up making wing tips or sponsoring the next Rolling Stones world tour.
- Phil Knight
These endless legal challenges that define elections in New York are a joke in this country, and they are the reason why it is so expensive, or one of the reasons, it’s so expensive to run here and why so many people decide not to run.
- Michael Bloomberg
I never did anything worth doing by accident, nor did any of my inventions come by accident; they came by work.
- Thomas Edison
The mainstream is always under attack.
- Bill Gates
Jobs’s return to Apple 12 years later shows how the most important task in business—the creation of new value—cannot be reduced to a formula and applied by professionals.
- Peter Thiel
I also have in mind that seemingly wealthy, but most terribly impoverished class of all, who have accumulated dross, but know not how to use it, or get rid of it, and thus have forged their own golden or silver fetters. —HENRY DAVID THOREAU (1817–1862)
- Timothy Ferriss
A minute of thought is greater than an hour of talk.
- John C. Maxwell
You may make some mistakes – but that doesn’t make you a sinner. You’ve got the very nature of God on the inside of you.
- Joel Olsteen
There are only two ways for a manager to improve the output of an employee: motivation and training. Therefore, training should be the most basic requirement for all managers in your organization. An effective way to enforce this requirement is by withholding new employee requisitions from managers until they’ve developed a training program.
- Andrew Grove
In the most dysfunctional organizations, signaling that work is being done becomes a better strategy for career advancement than actually doing work (if this describes your company, you should quit now). At the other extreme, a lone genius might create a classic work of art or literature, but he could never create an entire industry. Startups operate on the principle that you need to work with other people to get stuff done, but you also need to stay small enough so that you actually can.
- Peter Thiel
The moment you feel the need to tightly manage someone, you’ve made a hiring mistake.
- James C. Collins
I think God’s justice is making wrongs right.
- Joel Olsteen
Pain, suffering, death I feel. Something terrible has happened. Young Skywalker is in pain. Terrible pain.
- Yoda
Innovation could impact everything…
- Jack Dorsey
Amateurs wait for inspiration. The real pros get up and go to work.
- Harvey Mackay
I would like to fly in space. Absolutely. That would be cool. I used to just do personally risky things, but now I’ve got kids and responsibilities, so I can’t be my own test pilot. That wouldn’t be a good idea. But I definitely want to fly as soon as it’s a sensible thing to do.
- Elon Musk
You get to keep making art as long as you are willing to make the choices that let you make your art.
- Seth Godin
Treat them (the employees) well, but see that they work.
- John D. Rockefeller
I do think – as self-serving as it sounds – that I was the right person, given the very, very strong headwind we had from the economy and our own issues, to come back and rewrite the future of the company.
- Howard Schultz
An idea that can change the course of the company can come from anywhere.
- Jack Dorsey
Leadership, on the other hand, is about creating change you believe in.
- Seth Godin
In life, you can blame a lot of people and you can wallow in self-pity, or you can pick yourself up and say, ‘Listen, I have to be responsible for myself.’
- Howard Schultz
People really criticize professional athletes going into the Olympics. People don’t like change. A bunch of people don’t like the Olympics now because we’ve added skateboarding… We’re modernizing the sport.
- Larry Ellison
Politicians make decisions in favor of their interest groups or their supporters back in their hometowns.
- Tadashi Yanai
Transparency in the traditional school might destroy it.
- Seth Godin





