Notable Quotables

One of the most powerful forms of communication that affects a business is one over which you have little control (after the conversation has already begun): The communication from your existing customers to your potential customers. At CASHFLOW Technologies, Inc. we attribute a large part of our success to our customers telling other people about us. The power of this word-of-mouth advertising is immeasurable.

- Robert Kiyosaki

We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.

- Howard Schultz

What’s happening is that the two groups assume that the nature of the debate is really a matter of disagreement about their own sides’ core issues. Each side is assuming that people in the other group oppose what they hold most dear to themselves – what’s most important to their side – but in fact their adversaries really don’t oppose them.

- John Chambers

Get the right people on the bus, the wrong people off the bus, and the right people in the right seats.

- Jim Collins

There’s an old saying: To lead yourself, use your head; to lead others, use your heart. That’s the nature of the Law of Connection. Always touch a person’s heart before you ask for a hand.

- Michael Levine

My wife and I tried to breakfast together, but we had to stop or our marriage would have been wrecked.

- Winston Churchill

I grew up in a house where my father encouraged my brother and me to fail. I specifically remember coming home and saying, ‘Dad, Dad, I tried out for this or that and I was horrible,’ and he would high-five me and say, ‘Way to go.’

- Sara Blakely

Desire is what takes the hot water of mediocrity and turns it into the steam of outstanding success.

- Zig Ziglar

By June this year, the [Henderson] Group had sold approximately 9,500 residential units totally around HK$21 billion in aggregate value.

- Lee Shau Kee

Today, and I’m very strongly against tax increases.

- Donald Trump

When we are harassed and reach the limit of our own strength, many of us then turn in desperation to God-There are no atheists in foxholes. But why wait till we are desperate? Why not renew our strength every day? Why wait even until Sunday? For years I have had the habit of dropping into empty churches on weekday afternoons. When I feel that I am too rushed and hurried to spare a few minutes to think about spiritual things, I say to myself: Wait a minute, Dale Carnegie, wait a minute. Why all the feverish hurry and rush, little man? You need to pause and acquire a little perspective. At such times, I frequently drop into the first church that I find open. Although I am a Protestant, I frequently, on weekday afternoons, drop into St. Patrick’s Cathedral on Fifth Avenue, and remind myself that I’ll be dead in another thirty years, but that the great spiritual truths that all churches teach are eternal. I close my eyes and pray. I find that doing this calms my nerves, rests my body, clarifies my perspective, and helps me revalue my values. May I recommend this practice to you?

- Dale Carnegie

Nobody believes in completely unadulterated capitalism.

- Bill Gates

Capital punishment is as fundamentally wrong as a cure for crime as charity is wrong as a cure for poverty.

- Henry Ford

Don’t find customers for your products, find products for your customers.

- Seth Godin

Extolling the virtues of conservation of energy, Churchill advised, “Never stand when you can sit, and never sit when you can lie down.

- Winston Churchill

There are no rules here — we’re trying to accomplish something.

- Thomas Edison

If you neglect to recharge a battery, it dies. And if you run full speed ahead without stopping for water, you lose momentum to finish the race.

- Oprah Winfrey

Whenever you find yourself on the side of the majority, it’s time to pause and reflect.

- Timothy Ferriss

Napoleon was criticized for giving toys” to war-hardened veterans, and Napoleon replied, Men are ruled by toys.

- Dale Carnegie

To make meetings less boring, leaders must look for legitimate reasons to provoke and uncover relevant, constructive ideological conflict.

- Patrick M. Lencioni

The conquest was not achieved without one frightful convulsion of revolt. “In this year A.D. 61”, according to Tacitus, “a severe disaster was sustained in Britain.” Suetonius, the new governor, had engaged himself deeply in the West. He transferred the operational base of the Roman army to Chester. Because it was the centre of Druid resistance he prepared to attack “the populous island of Mona [Anglesey], which had become a refuge for fugitives, and he built a fleet of flat-bottomed vessels suitable for those shallow and shifting seas. The infantry crossed in the boats, the cavalry went over by fords: where the water was too deep the men swam alongside of their horses. The enemy lined the shore, a dense host of armed men, interspersed with women clad in black like the Furies, with their hair hanging down and holding torches in their hands. Round this were Druids.

- Winston Churchill

[On exporting sports shoes from Japan to the US]The best hope for exports lay with Onitsuka Company. So I made a cold call on them.

- Phil Knight

The way of success is the way of continuous pursuit of knowledge.

- Napoleon Hill

The basis of our partnership strategy and our partnership approach: We build the social technology. They provide the music.

- Mark Zuckerberg

People are poor judges of importance and inflate minutiae to fill time and feel important.

- Timothy Ferriss

Finance epitomizes indefinite thinking because it’s the only way to make money when you have no idea how to create wealth. If they don’t go to law school, bright college graduates head to Wall Street precisely because they have no real plan for their careers. And once they arrive at Goldman, they find that even inside finance, everything is indefinite. It’s still optimistic—you wouldn’t play in the markets if you expected to lose—but the fundamental tenet is that the market is random; you can’t know anything specific or substantive; diversification becomes supremely important.

- Peter Thiel

It doesn’t matter how many times you fail. It doesn’t matter how many times you almost get it right. No one is going to know or care about your failures, and neither should you. All you have to do is learn from them and those around you because all that matters in business is that you get it right once. Then everyone can tell you how lucky you are.

- Mark Cuban

We all need people who will give us feedback. That’s how we improve.

- Bill Gates

Build a culture that rewards—not punishes—people for getting problems into the open where they can be solved.

- Ben Horowitz

Use every customer point of contact to weave stories about who you are and what your brand stands for.

- Gary Vaynerchuk

To answer power with power, the Jedi way this is not. In this war, a danger there is, of losing who we are.

- Yoda

There are not many companies in China that dare to say in public, ‘We don’t offer bribes’, or companies that operate only by market rules.

- Wang Jianlin

Constantly probe the people who report to you, and encourage them to probe you.

- Ray Dalio

Despite the recent volatility of the stock market, economic and political confidence still prevails in Hong Kong.

- Cheng Yu-tung

I don’t like typing messages on my phone. Some people get used to it.

- Bill Gates

It is my practice to try to understand how valuable something is by trying to imagine myself without it.

- Herb Kelleher

The result of information overload is usually distraction, and it dilutes your focus and takes you off your game.

- Zig Ziglar

The number of residential units which have been booked in the financial statements of the Group in the period under review totalled 5,800 and amounted to approximately HK$14 billion in aggregate value.

- Lee Shau Kee

Polio’s pretty special because once you get an eradication, you no longer have to spend money on it; it’s just there as a gift for the rest of time.

- Bill Gates

Self-discipline begins with the mastery of your thoughts. If you don’t control what you think you can’t control what you do. Simply, self-discipline enables you to think first and act afterward.

- Napoleon Hill

[On Twitter and Japan] We’ve had massive success in Japan… In Japan, it’s not 140 characters, it’s 140 words. So you could write a little mini-novel. This is a whole story in the universe.

- Jack Dorsey

Remember to celebrate milestones as you prepare for the road ahead.

- Nelson Mandela

We are in the throes of a transition where every publication has to think of their digital strategy.

- Bill Gates

At the end of the day … Nexium is Nexium, Lipitor is Lipitor, drugs are drugs, and it shouldn’t matter that much who’s counting to 30.

- George Paz

When growth is slower-than-expected, stocks go down. When inflation is higher-than-expected, bonds go down. When inflation is lower-than-expected, bonds go up.

- Ray Dalio

Did you ever stop to think that a dog is the only animal that doesn’t have to work for a living? A hen has to lay eggs, a cow has to give milk, and a canary has to sing. But a dog makes his living by giving you nothing but love.

- Dale Carnegie

Leanness is a methodology, not a goal. Making small changes to things that already exist might lead you to a local maximum, but it won’t help you find the global maximum.

- Peter Thiel

The McDonald brothers were simply not on my wavelength at all. I was obsessed with the idea of making McDonald’s the biggest and the best. They were content with what they had, they didn’t want to be bothered with more risks and more demands.

- Ray Kroc

Dont count the things you do, do the things that count.

- Zig Ziglar

Those who build great companies understand that the ultimate throttle on growth for any great company is not markets, or technology, or competition, or products. It is one thing above all others: the ability to get and keep enough of the right people. The management team.

- James C. Collins

Sometimes I say ‘Go to Joe’s Diner’ and [Siri] doesn’t know where Joe’s Diner is. And very often usually I find out that Android does.

- Steve Wozniak

By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it’s time to do business.

- Harvey Mackay

A waitress goes up to Winston Churchill and says, ‘Sir, your drunk.’ To which he replies, ‘I may be drunk, miss, but in the morning I will be sober and you will still be ugly.

- Winston Churchill

Delegating doesn’t mean passing off work you don’t enjoy, but letting your employees stretch their skills and judgment.

- Harvey Mackay

I was never much of a reader when I was a boy. Books bored me. I liked action. But I spent a lot of time thinking about things. I’d imagine all kinds of situations and how I would handle them.

- Ray Kroc

When everything seems to be going against you, remember that the airplane takes off against the wind, not with it.

- Henry Ford

Although we can’t predict the future, our orders for the first weeks of this quarter are in line with the expectations we discussed in our fourth quarter earnings call.

- John Chambers

The first step to thinking clearly is to question what we think we know about the past.

- Peter Thiel

China will become the IT (information technology) center of the world. We believe in giving something back and truly becoming a Chinese company.

- John Chambers

During this time I learned the most important rule of raising money privately: Look for a market of one. You only need one investor to say yes, so it’s best to ignore the other thirty who say “no.”

- Ben Horowitz

If you don’t let people flourish in their jobs, why are they going to stay?

- Joel Olsteen

Companies, exist and evolve over time and in fact they have multiple founding moments.

- Jack Dorsey

When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.

- Howard Schultz

You will know (the good from the bad) when you are calm, at peace. Passive. A Jedi uses the Force for knowledge and defense, never for attack.

- Yoda

At your next sales meeting with 20 people, three will take home the money of 17 others. Is it luck, hard work and a great attitude? Or it is persuasive skill – understanding the transactional dynamics of the sales process?

- Jerry Vass

On every occasion, we were able to rely on our unique qualities – resourcefulness, perseverance, diligence and passion for excellence – to rise above our difficulties.

- Cheng Yu-tung

But at the Lychgate we may all pass our own conduct and our own judgments under a searching review. It is not given to human beings, happily for them, for otherwise life would be intolerable, to foresee or to predict to any large extent the unfolding course of events. In one phase men seem to have been right, in another they seem to have been wrong. Then again, a few years later, when the perspective of time has lengthened, all stands in a different setting. There is a new proportion. There is another scale of values. History with its flickering lamp stumbles along the trail of the past, trying to reconstruct its scenes, to revive its echoes, and kindle with pale gleams the passion of former days. What is the worth of all this? The only guide to a man is his conscience; the only shield to his memory is the rectitude and sincerity of his actions. It is very imprudent to walk through life without this shield, because we are so often mocked by the failure of our hopes and the upsetting of our calculations; but with this shield, however the fates may play, we march always in the ranks of honor.

- Winston Churchill

Nearly all men can stand adversity, but if you want to test a man’s character, give him power.

- Abraham Lincoln

I’m a great believer in luck, and I find the harder I work the more I have of it.

- Thomas Jefferson

The most practical, beautiful, workable philosophy in the world won’t work if you won’t.

- Zig Ziglar

Courage is being scared to death, but saddling up anyway.

- John Wayne

You have enemies? Good. That means you’ve stood up for something, sometime in your life.

- Winston Churchill

In return, society rewards those who give it what it wants. That is why how much money people have earned is a rough measure of how much they gave society what it wanted.

- Ray Dalio

It’s easy to dream about it … Much harder to execute it ….Work!

- Gary Vaynerchuk

Cisco’s collaboration with AT&T and GI will result in a New World network that will fundamentally change the way communications services are delivered to the consumer market.

- John Chambers

We must not let our standards be determined by the gentlemen of the oposition.

- Winston Churchill

I can’t read a computer screen and never use a calculator. It’s all in my head and by hand.

- Simon Reuben

In my experience as CEO, I found that the most important decisions tested my courage far more than my intelligence.

- Ben Horowitz

Success-minded people have no trouble at all following proven instructions. We all would be happy to follow a map if the map came with a guarantee. There is no guarantee, though. There are no maps. They’ve all been taken, and their value is not what it used to be, because your competitors have maps, too. The opportunity lies in pursuing your curiosity instead. Curiosity is not allergic to failure. Curiosity drives us to the haunted house because the thrills lie in what we don’t expect, not in what’s safe. Curiosity can start us down the path to shipping, to bringing things to the world, to examining them, refining them, and repeating the process again (and again).

- Seth Godin

Chance made us sisters. Hearts made us friends.

- Zig Ziglar

Before success comes in any man’s life, he’s sure to meet with much temporary defeat and, perhaps some failures. When defeat overtakes a man, the easiest and the most logical thing to do is to quit. That’s exactly what the majority of men do.

- Napoleon Hill

We were always trying to look for people who could help us beyond what we were doing.

- Phil Knight

Great business is defined by its ability to generate cash flows in the future.

- Peter Thiel

My big advantage was to have my father accept me as first-generation.

- Mukesh Ambani

The three short years I spent at Harvard, where I lived with excellent people, taught me not only that I must know how to choose my partners but also that choosing excellent partners is a skill you can learn. Obviously, when you spend time with the best, you learn how to choose among them.

- Jorge Paulo Lemann

Here lies the body of William Jay, Who died maintaining his right of way – He was right, dead right, as he sped along, But he’s just as dead as if he were wrong.

- Dale Carnegie

Restructuring a job usually means restructuring a score of jobs, moving people around, and upsetting everybody. There is one exception: the exceedingly rare, truly exceptional man for whose sake the rule should be broken.

- Peter Drucker

Life’s a journey. It’s a journey about discovering limits.

- Larry Ellison

Duty makes us do things well, but love makes us do them beautifully.

- Zig Ziglar

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