Notable Quotables

Managing and navigating through a financial crisis is no fun at all.

- Howard Schultz

The way to get started is to quit talking and start doing.

- Walt Disney

Send out a cheerful, positive greeting, and most of the time you will get back a cheerful, positive greeting. It’s also true that if you send out a negative greeting, you will, in most cases, get back a negative greeting.

- Zig Ziglar

They don’t understand that Excellence isn’t about working extra hard to do what you’re told. It’s about taking the initiative to do work you decide is worth doing.

- Seth Godin

PEACETIME CEO/WARTIME CEO Peacetime CEO knows that proper protocol leads to winning. Wartime CEO violates protocol in order to win. Peacetime CEO focuses on the big picture and empowers her people to make detailed decisions. Wartime CEO cares about a speck of dust on a gnat’s ass if it interferes with the prime directive. Peacetime CEO builds scalable, high-volume recruiting machines. Wartime CEO does that, but also builds HR organizations that can execute layoffs. Peacetime CEO spends time defining the culture. Wartime CEO lets the war define the culture. Peacetime CEO always has a contingency plan. Wartime CEO knows that sometimes you gotta roll a hard six. Peacetime CEO knows what to do with a big advantage. Wartime CEO is paranoid. Peacetime CEO strives not to use profanity. Wartime CEO sometimes uses profanity purposefully. Peacetime CEO thinks of the competition as other ships in a big ocean that may never engage. Wartime CEO thinks the competition is sneaking into her house and trying to kidnap her children. Peacetime CEO aims to expand the market. Wartime CEO aims to win the market. Peacetime CEO strives to tolerate deviations from the plan when coupled with effort and creativity. Wartime CEO is completely intolerant. Peacetime CEO does not raise her voice. Wartime CEO rarely speaks in a normal tone. Peacetime CEO works to minimize conflict. Wartime CEO heightens the contradictions. Peacetime CEO strives for broad-based buy-in. Wartime CEO neither indulges consensus building nor tolerates disagreements. Peacetime CEO sets big, hairy, audacious goals. Wartime CEO is too busy fighting the enemy to read management books written by consultants who have never managed a fruit stand. Peacetime CEO trains her employees to ensure satisfaction and career development. Wartime CEO trains her employees so they don’t get their asses shot off in the battle. Peacetime CEO has rules like “We’re going to exit all businesses where we’re not number one or two.” Wartime CEO often has no businesses that are number one or two and therefore does not have the luxury of following that rule.

- Ben Horowitz

Sometimes an organization doesn’t need a solution. It just needs clarity.

- Ben Horowitz

Obama has no solutions. Obama has failed the country and its great citizens, and they don’t like it when somebody such as myself speaks the truth about this – it hurts too much.

- Donald Trump

Instead of condemning people, let’s try to understand them. Let’s try to figure out why they do what they do. That’s a lot more profitable and intriguing than criticism; and it breeds sympathy, tolerance and kindness. To know all is to forgive all.

- Dale Carnegie

Fear is the path to the dark side. Fear leads to anger. Anger leads to hate. Hate leads to suffering.

- Yoda

Optimists are those who go after Moby dick in a row boat with a bucket of tarter sauce.

- Zig Ziglar

I believe that those who stay in faith are highly favored. You need to prepare for an exceeding, abundant, above-and-beyond life; a life where people go out of their way for no reason to be good to you; a life where you get promoted even though you weren’t the most qualified; a life where you find yourself in the right place at the right time.

- Joel Olsteen

In a vacuum of feedback, there is almost no chance that your company will perform optimally.

- Ben Horowitz

I try to do things that I think are helpful to the environment, to the animals, and to the planet.

- Russell Simmons

Young people in China and Hong Kong are the future of the motherland.

- Cheng Yu-tung

In a world of gigantic administrative bureaucracies both public and private, searching for a new path might seem like hoping for a miracle.

- Peter Thiel

I’m a storyteller. I love to tell stories about brands. I love to tell stories, period. I like painting pictures through the words, and that’s what I do.

- Gary Vaynerchuk

I would love to do a deal with Walgreen. If they’re willing to come to the table, and offer rates in line with everybody else, then I’m happy to entertain those conversations.

- George Paz

The truth is, somebody is always talking about you, so you have to let it go… if it’s not a part of your God-given destiny.

- Joel Olsteen

I don’t consider myself enigmatic, but I don’t spend a lot of time thinking about my public persona.

- Phil Knight

So Bush certainly wasn’t the greatest, and Obama has not done the job. And he’s created a lot of disincentive. He’s created a lot of great dissatisfaction. Regulations and regulatory is going through the roof. It’s almost impossible to get anything done in the country.

- Donald Trump

China is a government-oriented economy. No one can say he can run his business entirely without government connections. Anybody who says that he or she can do things alone… is a hypocrite.

- Wang Jianlin

If you are a parent, you have probably already realized that your children are always watching what you do. And just as children watch their parents and emulate their behavior, so do employees who are watching their bosses.

- John C. Maxwell

I cannot teach him. The boy has no patience.

- Yoda

I was leading a lot of idea and the vision for where the product was going. Ev [Evan Williams] was funding and supporting what we were doing. He put the shelter over our heads. And Biz [Stone] was just an amazingly creative guy.

- Jack Dorsey

I saw a report yesterday. There’s so much oil, all over the world, they don’t know where to dump it. And Saudi Arabia says, ‘Oh, there’s too much oil.’ They – they came back yesterday. Did you see the report? They want to reduce oil production. Do you think they’re our friends? They’re not our friends.

- Donald Trump

With the casino and the beds, our passengers will have at least two ways to get lucky on one of our flights.

- Richard Branson

We live in an age where everything is based on the short term.

- Howard Schultz

We all need a daily checkup from the neck up to avoid stinkin’ thinkin’ which ultimately leads to hardening of the attitudes.

- Zig Ziglar

Nothing sedates rationality like large doses of effortless money

- Warren Buffett

The biggest adventure you can take is to live the life of your dreams.

- Oprah Winfrey

Gain alignment every step of the way. Again, no involvement means no committment. Skip a layer and you will ultimately pay the price.

- David Novak

I think any statement about stock prices is always suspect unless it’s made by Warren Buffett.

- Bill Gates

Productivity is grounded in the PC. Where does the computing power come from? How would you run ‘USA Today’ without PCs? Run a hospital without PCs? People don’t want products, they want solutions.

- Michael Dell

I think I did pretty well, considering I started out with nothing but a bunch of blank paper.

- Steve Martin

You don’t have to start from scratch to do something interesting. You don’t have to start from scratch to have a massive impact on the world. You have to have a good idea. You have to convince other people of those good ideas. And you have to push as quickly as possible.

- Jack Dorsey

No question about it, alot of my attitude towards money stems from growing up during a pretty hardscrabble time in our country’s history: the Great Depression.

- Sam Walton

I am pleased with the strides we’ve made in our global equipment business where revenues grew 41 percent this past quarter and 37 percent year-to-date, … The strong dollar continues to negatively impact our European results constant dollar revenues in Europe were up 23 percent in the second quarter.

- Phil Knight

Power should be reserved for weightlifting and boats, and leadership really involves responsibility.

- Herb Kelleher

Good is the enemy of great. And that is one of the key reasons why we have so little that becomes great. We don’t have great schools, principally because we have good schools. We don’t have great government, principally because we have good government. Few people attain great lives, in large part because it is just so easy to settle for a good life.

- James C. Collins

I was afraid of the internet… because I couldn’t type.

- Jack Welch

Cisco Systems Capital will be investing in companies working on networking technology.

- John Chambers

Churchill: The strangling of Bolshevism at its birth would have been an untold blessing to the human race.Mr. Seymour Cocks (Labor Party): “If that had happened we should have lost the 1939 -45 war”.Churchill: No, it would have prevented that war.

- Winston Churchill

Only in a definite future is money a means to an end, not the end itself.

- Peter Thiel

Stepping back from almost any situation with an underperformer, it’s always easy to see the solution. They need to move on—sooner rather than later. Up close, however, organizations tend to draw out departures, as people fret about the employee’s emotional reaction to being let go. Oftentimes, managers feel guilty about putting a friend out of work, or remorseful they didn’t give candid enough feedback along the way, or both.

- Jack Welch

You know, I start with the assumption that -or with, with the belief that this president has to succeed. We all have an enormous amount of capital invested in his success. His success is the country’s success.

- Michael Bloomberg

One of my favorite perks was picking out an issue and doing what I called a deep dive. It’s spotting a challenge where you think you can make a difference…one that looks like it would be fun, and then throwing the weight of your position behind it. Some might justifiably call it meddling….I followed up on all of them with a passion and a mania that often veered toward the lunatic fringe…To make the initiatives work, it took a passionate all-consuming commitment from the top. Beyond passion, there was alot of rigor…Making initiates successful is all about focus and passionate commitment. The drumbeat must be relentlessness. Every leadership action must demonstrate total committment to the initiative….I was an outrageous champion of everything that we did from our early need to face reality and change the culture to our major initiatives that reshaped the company. Whenever I had an idea or message that I wanted to drive into the organization, I could never say it enough. I repeated it over and over, at every meeting and review for years, until I could almost gag on the words.

- Jack Welch

I like to play cards. I’m not very good, because I don’t want to calculate, I just play by instinct. But I’ve learned a lot of business philosophy by playing poker.

- Jack Ma

I think, for years, people have been pushed down by religion, and I don’t say that disrespectfully, but they’ve been shown a God that you can’t measure up to.

- Joel Olsteen

I have an obligation to use what I know to try to bring real, usable medical science to every doctor and bedside and patient.

- Patrick Soon-Shiong

Death will come, no matter what anyone may think about it. Accept it as a necessity, and pass the thought out of your mind…Death is mere transition. If death is not mere a change, or transition then nothing comes after death except a long, eternal peaceful sleep and sleep is nothing to be feared. Thus you may wipe out, forever, the fear of Death….a busy person seldom has time to think about dying. He finds life too thrilling to worry about death

- Napoleon Hill

Another challenge is a phenomenon that I call the Law of Crappy People. The Law of Crappy People states: For any title level in a large organization, the talent on that level will eventually converge to the crappiest person with the title.

- Ben Horowitz

By establishing a reputation as being a person who always renders more service and better service than that for which you are paid, you will benefit by comparison with those around you who do not render such service, and the contrast will be so noticeable that there will be keen competition for your services, no matter what your life-work may be.

- Napoleon Hill

Why don’t we have enough teachers of math and science in the public schools? One answer is well, if they knew the subject well, they’d also know enough to work for Google or Goldman Sachs or God knows where.

- James Simons

Well, you have the public not wanting any new spending, you have the Republicans not wanting any new taxes, you have the Democrats not wanting any new spending cuts, you have the markets not wanting any new borrowing, and you have the economists wanting all of the above. And that leads to paralysis.

- Michael Bloomberg

Face reality as it is, not as it was or as you wish it to be.

- Jack Welch

Most books on management are written by management consultants, and they study successful companies after they’ve succeeded, so they only hear winning stories.

- Ben Horowitz

There are many different kinds of PCs. You have fixed, virtual, tablets, notebooks, ultrabooks, desktops, workstations. What you find in commercial PCs, business PCs, is that there’s a really long tail of usage on client devices.

- Michael Dell

The bottom line is that you need to do follow-up or you will be mediocre.

- Chet Holmes

We had been kicked out of one bank… The second, it was touch and go…

- Phil Knight

The Cul-de-Sac ( French for “dead end” ) … is a situation where you work and work and work and nothing much changes.

- Seth Godin

In the real world outside economic theory, every business is successful exactly to the extent that it does something others cannot.

- Peter Thiel

I think sometimes the critics want me to beat people down, and that’s not in me. I want to lift people up.

- Joel Olsteen

We bring together the best ideas – turning the meetings of our top managers into intellectual orgies.

- Jack Welch

It is possible to know all there is to know about a subject—medicine, for example—but if you don’t have M.D. at the end of your name, few will listen. The M.D. is what I term a credibility indicator.” The so-called expert with the most credibility indicators, whether acronyms or affiliations, is often the most successful in the marketplace, even if other candidates have more in-depth knowledge. This is a matter of superior positioning, not deception.

- Timothy Ferriss

I don’t think that you can invent on behalf of customers unless you’re willing to think long-term, because a lot of invention doesn’t work. If you’re going to invent, it means you’re going to experiment, and if you’re going to experiment, you’re going to fail, and if you’re going to fail, you have to think long term.

- Jeff Bezos

Keep costs low and spirits high, and the people of Southwest Airlines will keep LUV in the air.

- Herb Kelleher

Stealing Coach Wooden’s sets of three, I have come up with a formula for success no matter what kind of business you happen to be in: 1) Make sure you have the right people around you; 2) Have fun and drive results by recognizing the achievements of others; and 3) Be a passionate learner, and pass on what you know to others. Not only will this make you a success in business, but it will make you a success in life.

- David Novak

The profile of homebuyers in Hong Kong is becoming more diverse and a wider range of marketing channels is thus needed to promote the Group’s Hong Kong property projects.

- Lee Shau Kee

You have to come to your closed doors before you get to your open doors… What if you knew you had to go through 32 closed doors before you got to your open door? Well, then you’d come to closed door number eight and you’d think, ‘Great, I got another one out of the way’… Keep moving forward.

- Joel Olsteen

Individual Moslems may show splendid qualities – but the influence of the religion paralyses the social development of those who follow it. No stronger retrograde force exists in the world.

- Winston Churchill

I’m just like so many women – I was frustrated, I had these white pants that I had spent a lot of money on, and you get home and you think, ‘What am I really supposed to wear under this?’ So it was a frustrated consumer moment.

- Sara Blakely

I’ve seen more people fail because of liquor and leverage — leverage being borrowed money. You really don’t need leverage in this world much. If you’re smart, you’re going to make a lot of money without borrowing.

- Warren Buffett

Well, no one gives aid to Zimbabwe through the Mugabe government.

- Bill Gates

Most people consider me an optimist because I laughingly state that I would take my last two dollars and buy a money belt.

- Zig Ziglar

In any new business, someone has to have a vision. You are as good as the people around you. Don’t try to be all things to all people. Identify your core community and go from there. Nothing happens the way it’s supposed to. In my experience it often takes as long as five years to make a business work. Partners can fail you. Staff may not execute properly. You could be too far ahead of the market. SO you have to be willing to hand in there and make it happen. From the founding of Phat Farm in 1992 until 1997, I lost money. By my account, I experienced $10 million in losses. But today Phat Farm is visible, it is imitated and it generates hundreds of millions of dollars. It took time, but good ideas often do need time to take off. Being an entrepreneur requires instinct, fortitude and the ability to accept that the world does not run on your schedule. Sometimes you just have to believe.

- Russell Simmons

Juggling is about throwing, not catching That’s why it’s so difficult to learn how to juggle. We’re conditioned to make the catch, to hurdle whatever is in our way to save the day, to—no matter what—not drop the ball. If you spend your time and energy and focus on catching, it’s inevitable that your throws will suffer. You’ll get plenty of positive feedback for the catches you make, but you’ll always be behind, because the throws you manage to make will be ever less useful. Paradoxically, if you get better at throwing, the catches take care of themselves. The only way to get better at throwing, though, is to throw.

- Seth Godin

Slow Dance: Have you ever watched kids, On a merry-go-round? Or listened to the rain, Slapping on the ground? Ever followed a butterfly’s erratic flight? Or gazed at the sun into the fading night? You better slow down. Don’t dance too fast. Time is short. The music won’t last. Do you run through each day, On the fly? When you ask: How are you? Do you hear the reply? When the day is done, do you lie in your bed, With the next hundred chores, Running through your head? You’d better slow down, Don’t dance too fast. Time is short, The music won’t last. Ever told your child we’ll do it tomorrow? And in your haste, Not see his sorrow? Ever lost touch, Let a good friendship die, Cause you never had time, To call and say Hi? You’d better slow down. Don’t dance so fast. Time is short. The music won’t last. When you run so fast to get somewhere, You miss half the fun of getting there. When you worry and hurry through your day, It is like an unopened gift thrown away. Life is not a race. Do take it slower. Hear the music, Before the song is over.

- Timothy Ferriss

Real leaders don’t care [about receiving credit]. If it’s about your mission, about spreading the faith, about seeing something happen, not only do you not care about credit, you actually want other people to take credit…There’s no record of Martin Luther King, Jr. or Gandhi whining about credit. Credit isn’t the point. Change is.

- Seth Godin

Hold a picture of yourself long and steadily enough in your mind’s eye, and you will be drawn toward it.

- Napoleon Hill

If God would have wanted us to live in a permissive society He would have given us Ten Suggestions and not Ten Commandments.

- Zig Ziglar

Letting your customers set your standards is a dangerous game, because the race to the bottom is pretty easy to win. Setting your own standards–and living up to them–is a better way to profit. Not to mention a better way to make your day worth all the effort you put into it.

- Seth Godin

You learn how to be book smart in school, but you better not forget that you also need to be street smart.

- Harvey Mackay

Look, I’m a passionate entrepreneur. I’m like fire and brimstone sometimes. And so there are times when I’ll go—I’ll get too into the weeds and too into the debate, because I’m so passionate about it.

- Travis Kalanick

[On becoming in 1969 a full-time employee of his five year old company] There were nervous moments. Every time I brought a fresh letter of credit home and it said, ‘Mr. And Mrs. Knight guarantee liabilities to the tune of $300,000,’ Penny’d say, ‘We don’t have $300,000.’ I’d say, ‘I don’t care. Just sign the thing.’

- Phil Knight

Success is a lousy teacher. It seduces smart people into thinking they can’t lose.

- Bill Gates

I got my first computer in the 6th grade or so. As soon as I got it, I was interested in finding out how it worked and how the programs worked and then figuring out how to write programs at just deeper and deeper levels within the system.

- Mark Zuckerberg

If we’re going to have any chance of sending stuff to other star systems, we need to be laser-focused on becoming a multi-planet civilisation.

- Elon Musk

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