Notable Quotables

If you use your money to create exceptional products and services, you won’t need to spend it on advertising.

- Seth Godin

Once I did bad and that I heard ever. Twice I did good, but that I heard never.

- Dale Carnegie

The space shuttle was often used as an example of why you shouldn’t even attempt to make something reusable. But one failed experiment does not invalidate the greater goal. If that was the case, we’d never have had the light bulb.

- Elon Musk

What am I supposed to haul my dogs around in, a Rolls-Royce?

- Sam Walton

Getting every employee’s mind into the game is a huge part of what the CEO job is all about. Taking everyone’s best ideas and transferring them to others it the secret. Nothing is more important.

- Jack Welch

If you’re passionate about something and you work hard, then I think you will be successful.

- Pierre Omidyar

Listening is just as important in one’s home life as in the world of business.

- Dale Carnegie

Invention is not enough. Tesla invented the electric power we use, but he struggled to get it out to people. You have to combine both things: invention and innovation focus, plus the company that can commercialize things and get them to people.

- Larry Page

We are asking the nations of Europe between whom rivers of blood have flowed to forget the feuds of a thousand years.

- Winston Churchill

One day, I’d like to write a book about the worst ads ever run, but my fear is that it would be too long.

- Seth Godin

You guarantee a good meal by picking the recipes well, not by following recipes well.

- Timothy Ferriss

Revolution has values, revolution has purpose. Revolution has direction. Revolution has leaders. Revolution looks at the intersection ahead and pushes people to do the right thing. And it doesn’t always have to be loud. It doesn’t always have to be violent. It’s just as powerful in it’s stillness.

- Jack Dorsey

The goal is to get the buyer to like and trust you.

- Clay Clark

Everyone has an idea. But it’s really about executing the idea and attracting other people to help you work on the idea.

- Jack Dorsey

In the simplest terms, a leader is one who knows where he wants to go, and gets up and goes.

- John Erskine

During their lifetimes, every man and woman will stumble across a great opportunity. Sadly, most of them will simply pick themselves up, dust themselves down and carry on as if nothing ever happened.

- Winston Churchill

By fighting you never get enough, but by yielding you get more than you expected.

- Dale Carnegie

Properly understood, technology is the one way for us to escape competition in a globalizing world. As computers become more and more powerful, they won’t be substitutes for humans: they’ll be complements.

- Peter Thiel

Think of Internet on the TV like the Web browser. The amount of time you spend on the PC in the browser is just going to grow continuously.

- Reed Hastings

I’m tired of wasting letters when punctuation will do, period.

- Steve Martin

My friend didn’t understand what it means to be in the world, to be present and aware.

- Seth Godin

I don’t want to just preach to the church. I feel like I have a broader message.

- Joel Olsteen

When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.

- Howard Schultz

We hate bureaucracy and all the nonsense that comes with it.

- Jack Welch

Use technology to remind people that we are really human and civilization is meant to connect together. Civilization is meant to be easy, and the technology to completely disappear. And should be easy to pick up.

- Jack Dorsey

The record results for the third quarter once again demonstrate the ability of GE’s diverse mix of leading global businesses to deliver top-line growth, increased margins and strong cash generation.

- Jack Welch

I love the freedom of movement that my phone gives me. That has definitely transformed my life.

- Richard Branson

I am not a person who pursues luxury. I am not like those people who, once they have money, compulsively squander it or show it off.

- Wang Jianlin

I’ve already figured out when I’m going to be No. 2 and No. 1.

- Sheldon Adelson

Residential properties that were sold by the Group summed up to around 5,800 units and amounted to approximately HK$12.8 billion.

- Lee Shau Kee

What’s important at the grocery store is just as important in engines or medical systems. If the customer isn’t satisfied, if the stuff is getting stale, if the shelf isn’t right, or if the offerings aren’t right, it’s the same thing. You manage it like a small organization. You don’t get hung up on zeros.

- Jack Welch

If you don’t know where you’re going, you’ll probably end up somewhere else.

- Zig Ziglar

There is no more important economic policy issue today than helping our nation remain the global innovation leader. To do this, our leadership must focus on an aggressive agenda to support math and science education, patent litigation reform, healthcare information technology, and research and development. We thank President Bush for his leadership and urge all members of Congress to address these issues in a comprehensive fashion to get the job done.

- John Chambers

Monopoly is therefore not a pathology or an exception. Monopoly is the condition of every successful business.

- Peter Thiel

For no matter what we achieve, if we don’t spend the vast majority of our time with people we love and respect, we cannot possibly have a great life. But if we spend the vast majority of our time with people we love and respect – people we really enjoy being on the bus with and who will never disappoint us – then we will almost certainly have a great life, no matter where the bus goes. The people we interviewed from the good-to-great companies clearly loved what they did, largely because they loved who they did it with.

- James C. Collins

So, I think the output of our innovation is great. We have a culture of self-improvement. I know we can continue to improve. There is no issue. But at the same time, our absolute level of output is fantastic.

- Steve Ballmer

Most answers to the contrarian question are different ways of seeing the present, good answers are as close as we can come to looking into the future.

- Peter Thiel

The secret of his success? I will speak ill of no man, and speak all the good I know of everybody.

- Dale Carnegie

Regardless of what position people originally took, once the decision is made, everyone supports it. That’s why it is critical that no one hold anything back during the discussion.

- Patrick M. Lencioni

Those who keep the peace of their inner selves in the midst of the tumult of the modern city are immune from nervous diseases.

- Dale Carnegie

Whenever you find yourself on the side of the majority, it is time to pause and reflect.

- Mark Twain

We’re trying to identify the key influencers and make them distribution points.

- Jack Dorsey

The politics of partisanship and the resulting inaction and excuses have paralyzed decision-making, primarily at the federal level, and the big issues of the day are not being addressed, leaving our future in jeopardy.

- Michael Bloomberg

If they really don’t want to buy the flats, I’ll take their deposits.

- Lee Shau Kee

I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.

- Jeff Bezos

Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want – and a little more.

- Sam Walton

Success is doing what you want, where you want, when you want, with whom you want and as much as you want.

- Tony Robbins

Watching how customers actually use a product provides much more reliable information than can be gleaned from a verbal interview or a focus group.

- Clayton M. Christensen

If you’re a person struggling to eat and stay healthy, you might have heard about Michael Jordan or Muhammad Ali, but you’ll never have heard of Bill Gates.

- Bill Gates

It used to be the case, like you’d switch jobs, and then maybe you wouldn’t keep in touch with all the people that you knew from that old job, just because it was too hard. But one of the things that Facebook does is it makes it really easy to just stay in touch with all these people.

- Mark Zuckerberg

Frank Wells 1888 instruction to his agents: The most polite and gentlemanly treatment of all customers, however insignificant in their business, is insisted upon. Proper respect must be shown to all – let them be men, women or children, rich or poor, white or black – it must not be forgotten, that the company is dependent on these people for its business.

- Frank Wells

You will find men who want to be carried on the shoulders of others, who think that the world owes them a living. They don’t seem to see that we must all lift together and pull together.

- Henry Ford

Leadership is not magnetic personality, that can just as well be a glib tongue. It is not “making friends and influencing people”, that is flattery. Leadership is lifting a person’s vision to higher sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations.

- Peter Drucker

And those of us who have business opportunities and the capital to do it are going to sit in fear of the President. And a lot of people don’t want to say that. They’ll say, God, don’t be attacking Obama. Well, this is Obama’s deal and it’s Obama that’s responsible for this fear in America.

- Stephen Wynn

Or heritage and ideals, our code and standards- the things we live by and teach our children – are preserved or diminished by how freely we exchange ideas and feelings.

- Walt Disney

Remember happiness doesn’t depend upon who you are or what you have it depends solely on what you think.

- Dale Carnegie

Have you ever heard of Gmail? Ever used it? If so, it’s not because Gmail ran a lot of TV ads (they didn’t). It’s because the manifesto of free email got to you.

- Seth Godin

A genius looks at something that others are stuck on and gets the world unstuck.So the question is: Have you ever done that?

- Seth Godin

A bookstore is one of the only pieces of evidence we have that people are still thinking.

- Jerry Seinfeld

The potential financial reward for building the ‘next Windows’ is so great that there will never be a shortage of new technologies seeking to challenge it.

- Bill Gates

You were designed for accomplishment, engineered for success, and endowed with the seeds of greatness.

- Zig Ziglar

Broadly speaking, the short words are the best, and the old words best of all.

- Winston Churchill

No leader enjoys making the tough decision. We constantly faced severe resistence from even the best people in our organization. I’ve struggled with this problem myself and have often been guilty of not being rigorous enough. Every impulse is to look the other way.

- Jack Welch

The question is not, ‘Do you have a problem?’ The question is, ‘Does the problem have you? ‘

- Joel Olsteen

Nobody spends any money on smallpox unless they worry about a bio-terrorist recreating it.

- Bill Gates

New research shows that you will be dead longer than you will be alive.

- Zig Ziglar

Honesty and integrity are absolutely essential for success in life – all areas of life. The really good news is that anyone can develop both honesty and integrity.

- Zig Ziglar

Eighty-five per cent of the crowd is going to fall in love with me – they’re going to feel it, wow. But fifteen per cent are going to think, ‘This guy is obnoxious.’ I spend enormous time with them – every negative review of ‘Crush It!’ on Amazon has a response from me – and I can probably bring back ten of the fifteen.

- Gary Vaynerchuk

On behalf of the employees of Cisco, we send our deepest sympathy and condolences to all of those affected by Hurricane Katrina and its aftermath, … This has been a crushing blow to the residents of the Gulf Coast and we stand by them, ready to help.

- John Chambers

Creation is a better means of self-expression than possession; it is through creating, not possessing, that life is revealed.

- Vida D. Scudder

Our business practices are no different than those of our competitors, but we are bigger, and thus more visible, so we get more flack.

- Phil Knight

If the head man in a company is not working 12 hours a day, doing things, taking risks, but also standing with his people in the trenches at the most difficult of times, then the company loses something.

- Rupert Murdoch

It’s different when you’re trying to turn something around, especially something that you built, at a time when so many constituents – the media, Wall Street, competitors, ex-employees – are all saying that Starbucks’s best days are behind it, and that Schultz is never going to be able to bring it back.

- Howard Schultz

The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.

- Peter Drucker

To all of us comes that moment in life when we are literally tapped on the shoulder to do a very special thing unique to ourselves and our talents. What a pity if that moment finds us unprepared.

- Winston Churchill

The quality of our integration will be judged, not by the ultimate costs in hitting our targets, but instead by the level of service we give to our clients throughout the process. That’s kind of my 8-to-5 job. My 5-to-8 job is what’s the next move? Where else in health care do we see inefficiencies, that we see a splintered system with tremendous cost overruns?

- George Paz

What goes on in Europe concerns us greatly because, if Europe comes apart, the E.U. comes apart, then you’re going to have enormous impact on America, that’s a very big trading partner of ours, and people own securities around the world in this day and age.

- Michael Bloomberg

It’s true that every great entrepreneur is first and foremost a designer.

- Peter Thiel

Anyone who says failure is not an option has also ruled out innovation.

- Seth Godin

A man must choose his own way of life, and…it is only by following out one’s own bent that there can be the really harmonious life.

- Winston Churchill

All of my friends who have younger siblings who are going to college or high school – my number one piece of advice is: You should learn how to program.

- Mark Zuckerberg

Document in writing every agreement or important conversation with suppliers and customers.

- Jack Nadel

After the decline in the past few years, the worst moment in the economy of Hong Kong is now behind us. The local property market is expected to show a steady upward trend as from this point.

- Lee Shau Kee

I guess Mr. Walton just had a personality that drew people in. He would yell at you from a block away, you know. He would just yell at everybody he saw, and that’s the reason so many liked him and did business in his store. It was like he brought in business by his being so friendly. (on role of managing partner)

- Inez Threet

They said it was only a ground shark, but I was not wholly reassured. It is as bad to be eaten by a ground shark as by any other.

- Winston Churchill

Even today few businessmen understand that research, to be productive, has to be the “disorganizer,” the creator of a different future and the enemy of today. In most industrial laboratories, “defensive research” aimed at perpetuating today, predominates.

- Peter Drucker

Real leaders don’t care [about receiving credit]. If it’s about your mission, about spreading the faith, about seeing something happen, not only do you not care about credit, you actually want other people to take credit…There’s no record of Martin Luther King, Jr. or Gandhi whining about credit. Credit isn’t the point. Change is.

- Seth Godin

Your worth consists in what you are and not in what you have.

- Thomas Edison

Measure, coach and reward the right things. Measure the vitally important. Reward the doers.

- David Novak

You’re only as good as the people you hire.

- Ray Kroc

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