Notable Quotables

IN A NUTSHELL FUNDAMENTAL TECHNIQUES IN HANDLING PEOPLE PRINCIPLE 1 Don’t criticize, condemn or complain. PRINCIPLE 2 Give honest and sincere appreciation. PRINCIPLE 3 Arouse in the other person an eager want.

- Dale Carnegie

We want to be the most predictable, boring growth company.

- John Chambers

I have a list of the hardest, most challenging problems that our company needs to solve and I start at the top and work my way down. And I have a list of the coolest most fascinating things that we can invent and I start at the top of the list and I work my way down.

- Travis Kalanick

The most valuable thing you can make is a mistake- you can’t learn anything from being perfect.

- Adam Osborne

If all we do with these tools is teach compliance and consumption, that’s all we’re going to get. School can and must do more than train the factory workers of tomorrow.

- Seth Godin

You spend so much time in the world of virtual that the actual – which nothing is more actual than stand-up – it’s a painful experience for the audience, and the comedian a lot of time – we miss that.

- Jerry Seinfeld

There is no shoe school, so where do you recruit people for a company that develops and markets running shoes? The running track… We and the consumer were one and the same.

- Phil Knight

Victory comes only after many struggles and countless defeats.

- Og Mandino

The other buzzword that epitomizes a bias toward substitution is “big data.” Today’s companies have an insatiable appetite for data, mistakenly believing that more data always creates more value. But big data is usually dumb data. Computers can find patterns that elude humans, but they don’t know how to compare patterns from different sources or how to interpret complex behaviors. Actionable insights can only come from a human analyst (or the kind of generalized artificial intelligence that exists only in science fiction).

- Peter Thiel

More than that, internal peace is what enables a startup to survive at all. When a startup fails, we often imagine it succumbing to predatory rivals in a competitive ecosystem. But every company is also its own ecosystem, and factional strife makes it vulnerable to outside threats. Internal conflict is like an autoimmune disease: the technical cause of death may be pneumonia, but the real cause remains hidden from plain view.

- Peter Thiel

I’m just always looking forwards. I spend very little time, looking backwards.

- Gary Vaynerchuk

My general attitude to life is to enjoy every minute of every day. I never do anything with a feeling of, ‘Oh God, I’ve got to do this today.’

- Richard Branson

Well, I am a Republican, and I would run as a Republican. And I have a lot of confidence in the Republican Party. I don’t have a lot of confidence in the president. I think what’s happening to this country is unbelievably bad. We’re no longer a respected country.

- Donald Trump

Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn’t good enough anymore. If you really want a booming business, you have to create Raving Fans.

- Ken Blanchard and Sheldon Bowles

I think when I was young, let’s call it high school, and even before that, I just loved comedy, and I loved comedians. I grew up watching Laurel and Hardy. That’s really a long time ago. I loved Jerry Lewis. I just loved comedians.

- Steve Martin

The best thinking has been done in solitude. The worst has been done in turmoil.

- Thomas Edison

Physics is really figuring out how to discover new things that are counterintuitive, like quantum mechanics. It’s really counterintuitive.

- Elon Musk

The difference between great people and everyone else is that great people create their lives actively, while everyone else is created by their lives, passively waiting to see where life takes them next. The difference between the two is the difference between living fully and just existing.

- Michael Gerber

About three million computers get sold every year in China, but people don’t pay for the software. Someday they will, though. As long as they are going to steal it, we want them to steal ours. They’ll get sort of addicted, and then we’ll somehow figure out how to collect sometime in the next decade.

- Bill Gates

The great ambition should be to excel all others engaged in the same occupation.

- P.T. Barnum

I am never going to have anything more to do with politics or politicians. When this war is over I shall confine myself entirely to writing and painting.

- Winston Churchill

There is no class so pitiably wretched as that which possesses money and nothing else.

- Andrew Carnegie

We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.

- Howard Schultz

What consumerism really is, at its worst is getting people to buy things that don’t actually improve their lives.

- Jeff Bezos

Should you find yourself in a chronically leaking boat, energy devoted to changing vessels is likely to be more productive than energy devoted to patching leaks.

- Warren Buffett

What man actually needs is not a tensionless state but rather the striving and struggling for a worthwhile goal, a freely chosen task.

- Viktor E. Frankl

If people talk about you, being jealous, critical, and trying to make you look bad, don’t let that change you. You don’t need their approval when you have God’s approval.

- Joel Olsteen

I’m a greater believer in luck, and I find the harder I work the more I have of it.

- Thomas Jefferson

Write your life story as if it has already happened and live it out using your faith in yourself, and in the reality that you are embracing.

- Clay Clark

You are looking at an economy that most CEOs are going to believe will be a good economy for 2006. Most CEOs are saying they are going to spend both on hiring of people and on technology.

- John Chambers

In the States, there’s ESPN3, and each country has different options, and other than premiere league football, there tends to be very little global content. And movie and TV rights are pretty broad content.

- Reed Hastings

The bigger we get as a company, the more important it becomes for us to shift responsibility and authority toward the front lines, toward the department manager who’s stocking the shelves and talking to the customer. When we were much smaller, I probably wasn’t as quick to catch on to this idea as I do should have been. But as an avid student of management theory, back in the mid-seventies I started reading the work of W. Edwards Deming, the famous statistician who taught so much to the Japanese about improving their productivity and competitiveness.

- Sam Walton

Surprises and reverses can serve as an incentive for great accomplishment. There are no rules here, we’re just trying to accomplish something.

- Thomas Edison

So sure, start with a slogan. But don’t bother wasting any time on it if you’re merely going for catchy. Aim for true instead.

- Seth Godin

I was about twenty and the Beatles were meditating and I heard about it and they had a center in New York and I came to the center and I learned about it.

- Ray Dalio

While formal schooling is an important advantage, it is not a guarantee of success nor is its absence a fatal handicap.

- Ray Kroc

All men have fears, but the brave put down their fears and go forward, sometimes to death, but always to victory’ was the motto of the King’s Guard in ancient Greece.

- Dale Carnegie

What goes on in Europe concerns us greatly because, if Europe comes apart, the E.U. comes apart, then you’re going to have enormous impact on America, that’s a very big trading partner of ours, and people own securities around the world in this day and age.

- Michael Bloomberg

You can win more friends with your ears than with your mouth. People who feel like they’re being listened to feel accepted and appreciated. They feel like they’re being taken seriously and what they say really matters.

- Harvey Mackay

I tell people that we must have the courage to share what we feel, but no one follows me.

- Tadashi Yanai

When you allow what someone says or does to upset you, you’re allowing that person to control you.

- Joel Olsteen

In the end, people are persuaded not by what we say, but by what they understand.

- John C. Maxwell

Riches does not mean money. You can never have enough money. By following the principles of God he will provide you with what you need materially and internal committment.

- Ben Meinhardt

Keep thy heart with all diligence for out of it are the issues of life’ (Prov. 4:23 KJV).

- Joel Olsteen

Be courageous! Whatever setbacks America has encountered, it has always emerged as a stronger and more prosperous nation…. Be brave as your fathers before you. Have faith and go forward!

- Thomas Edison

when praise is specific, it comes across as sincere—not something the other person may be saying just to make one feel good.

- Dale Carnegie

Men like a ref decision because they just want to get back to the game.

- Jerry Seinfeld

Vision without execution is just hallucination.

- Henry Ford

The U.S., especially Hollywood, is so strong for film production.

- Wang Jianlin

Study, along the lines which the theologies have mapped, will never lead us to discovery of the fundamental facts of our existence. That goal must be attained by means of exact science and can only be achieved by such means. The fact that man, for ages, has superstitiously believed in what he calls a God does not prove at all that his theory has been right. There have been many gods – all makeshifts, born of inability to fathom the deep fundamental truth. There must be something at the bottom of existence, and man, in ignorance, being unable to discover what it is through reason, because his reason has been so imperfect, undeveloped, has used, instead, imagination, and created figments, of one kind or another, which, according to the country he was born in, the suggestions of his environment, satisfied him for the time being. Not one of all the gods of all the various theologies has ever really been proved. We accept no ordinary scientific fact without the final proof; why should we, then, be satisfied in this most mighty of all matters, with a mere theory?Destruction of false theories will not decrease the sum of human happiness in future, any more than it has in the past… The days of miracles have passed. I do not believe, of course, that there was ever any day of actual miracles. I cannot understand that there were ever any miracles at all. My guide must be my reason, and at thought of miracles my reason is rebellious. Personally, I do not believe that Christ laid claim to doing miracles, or asserted that he had miraculous power…Our intelligence is the aggregate intelligence of the cells which make us up. There is no soul, distinct from mind, and what we speak of as the mind is just the aggregate intelligence of cells. It is fallacious to declare that we have souls apart from animal intelligence, apart from brains. It is the brain that keeps us going. There is nothing beyond that.Life goes on endlessly, but no more in human beings than in other animals, or, for that matter, than in vegetables. Life, collectively, must be immortal, human beings, individually, cannot be, as I see it, for they are not the individuals – they are mere aggregates of cells.There is no supernatural. We are continually learning new things. There are powers within us which have not yet been developed and they will develop. We shall learn things of ourselves, which will be full of wonders, but none of them will be beyond the natural.

- Thomas Edison

Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.

- Howard Schultz

With no clear picture of how you wish your life to be, how on earth are you going to live it? What is your Primary Aim? Where is the script to make your dreams come true? what is the first step to take and how do you measure your progress? How far have you gone and how close are you to getting to your goals?

- Michael Gerber

Real change rarely comes from the front of the line. It happens from the middle or even the back. Real change happens when someone who cares steps up and takes what feels like a risk. People follow because they want to, not because you can order them to.

- Seth Godin

I have to be ever vigilant to remain open to other people’s points of view. Just because I’m enthusiastic doesn’t necessarily mean I’m right. I have to always keep the doors open for honest communication or I could enthusiastically lead everyone right over the cliff.

- David Novak

I’m getting better. I’m improving. My health is coming back,” those words began to create a new image on the inside. Before long, they started seeing themselves strong, healthy, and whole.

- Joel Olsteen

The Law of the Garbage Truck,” was this: Many people are like garbage trucks. They run around full of garbage, full of frustration, full of anger, and full of disappointment. As their garbage piles up, they look for a place to dump it. And if you let them, they’ll dump it on you. So when someone wants to dump on you, don’t take it personally. It doesn’t have anything to do with you. Just smile, wave, wish them well, and move on. Believe me, you’ll be happier.

- Joel Olsteen

Establish good internal controls over the handling of cash. The people who record the cash receipts on the bank deposits must be different from those who post it to the accounts receivable and general ledger.

- Robert Kiyosaki

Don’t marry too early in life. It’s better to work hard when young and establish a career first.

- Lee Shau Kee

We are all dreaming of some magical rose garden over the horizon instead of enjoying the roses blooming outside our windows today.

- Dale Carnegie

This is why successful network businesses rarely get started by MBA types: the initial markets are so small that they often don’t even appear to be business opportunities at all.

- Peter Thiel

CREATIVE MONOPOLY means new products that benefit everybody and sustainable profits for the creator. Competition means no profits for anybody, no meaningful differentiation, and a struggle for survival.

- Peter Thiel

As you craft a plan to expand to adjacent markets, don’t disrupt: avoid competition as much as possible.

- Peter Thiel

But I know newspapers. They have the first amendment and they can tell any lie knowing it’s a lie and they’re protected if the person’s famous or it’s a company.

- Steve Wozniak

and the rare individual who honestly satisfies this heart hunger will hold people in the palm of his or her hand”

- Dale Carnegie

President Obama is riding the wrong horse on energy.

- Harold Hamm

We have to realize that our lives could be gone in a moment. There are no guarantees that we will be here at this time next year. Learn to live each day to the fullest. Don’t complain. Don’t focus on what’s wrong. Be grateful for the opportunity to experience each day.

- Joel Olsteen

We gave new customers $10 for joining, and we gave them $10 more every time they referred a friend.

- Peter Thiel

Always will I take another step. If that is of no avail I will take another, and yet another. In truth, one step at a time is not too difficult.

- Og Mandino

Positively defined, a startup is the largest group of people you can convince of a plan to build a different future. A new company’s most important strength is new thinking: even more important than nimbleness, small size affords space to think.

- Peter Thiel

I read the paper every day and the Bible every day, that way I know what both sides are up to.

- Zig Ziglar

Five hundred years before Christ was born, the Greek philosopher Heraclitus told his students that everything changes except the law of change. He said: You cannot step in the same river twice. The river changes every second; and so does the man who stepped in it. Life is a ceaseless change. The only certainty is today. Why mar the beauty of living today by trying to solve the problems of a future that is shrouded in ceaseless change and uncertainty-a future that no one can possibly foretell?

- Dale Carnegie

Business in Russia was not being done like in the West, with contracts. In Russia, hundreds of millions of dollars were going forward and backward by word of mouth.

- David Reuben

A business has to be involving, it has to be fun, and it has to exercise your creative instincts.

- Richard Branson

Stubborn isn’t a word I would use to describe myself, pigheaded is more appropriate.

- Michael Bloomberg

Don’t count the things you do. Do the things that count.

- Zig Ziglar

Praise is like sunlight to the warm human spirit; we cannot flower and grow without it. And yet, while most of us are only too ready to apply to others the cold wind of criticism, we are somehow reluctant to give our fellow the warm sunshine of praise.

- Dale Carnegie

I find that a duck’s opinion of me is very much influenced over whether or not I have bread

- Mitch Hedberg

Climate change is a terrible problem, and it absolutely needs to be solved. It deserves to be a huge priority.

- Bill Gates

Technology is an inherent democratizer. Because of the evolution of hardware and software, you’re able to scale up almost anything. It means that in our lifetime everyone may have tools of equal power.

- Sergey Brin

The only way to solve the problem of Boko Haram is to create jobs.

- Aliko Dangote

Pity may represent little more than the impersonal concern which prompts the mailing of a check, but true sympathy is the personal concern which demands the giving of one’s soul.

- Martin Luther King Jr.

Two things about Sam Walton distinguish him from almost everyone else I know. First he gets up everyday bound and determined to improve something. Second, he is less afraid of being wrong than anyone I’ve ever know. And once he sees he’s wrong, he just shakes it off and heads in another direction. (qualities of great leaders)

- David Glass

If humanity doesn’t land on Mars in my lifetime, I would be very disappointed.

- Elon Musk

Quality is remembered long after price is forgotten.

- Anonymous

Difficult to see. Always in motion is the future..

- Yoda

I actually thought that it would be a little confusing during the same period of your life to be in one meeting when you’re trying to make money, and then go to another meeting where you’re giving it away. I mean is it gonna erode your ability, you know, to make money? Are you gonna somehow get confused about what you’re trying to do?

- Bill Gates

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