Notable Quotables

Criticism may not be agreeable, but it is necessary. It fulfills the same function as pain in the human body; it calls attention to the development of an unhealthy state of things. If it is heeded in time, danger may be averted; if it is suppressed, a fatal distemper may develop.

- Winston Churchill

The difference between great people and everyone else is that great people create their lives actively, while everyone else is created by their lives, passively waiting to see where life takes them next. The difference between the two is the difference between living fully and just existing.

- Michael Gerber

IT’S SAID that you can only live life forward and understand it backward.

- Jack Welch

If your message is not getting heard, then it doesn’t much matter what it is…Breaking through the clutter is such a powerful concept that even when it’s done badly it can still work. Once I graduated from college I needed a job quickly. I was applying to advertising agencies, so rather than send out a typical one-page resume, I made up this dinky little brochure. It had my picture on the front and on the back a little poem I had written about why someone should hire me… – David Novak CEO of Yum! Brands

- David Novak

For me, the most fun is change or growth. There are definitely elements of both that I like. Launching a business is kind of like a motorboat: You can go very quickly and turn boat.

- Tony Hsieh

The challenge is not just to build a company that can endure, but to build one that is worthy of enduring.

- Jim Collins

It helps to have founded and run a company if you’re going to help somebody run a company who is a founder.

- Ben Horowitz

Beginning with brand rather than substance is dangerous.

- Peter Thiel

This morning did you wake up to an alarm clock, or an “opportunity” clock?

- Zig Ziglar

“Someday” is a disease that will take your dreams to the grave with you. Pro and con lists are just as bad. If it’s important to you and you want to do it eventually, just do it and correct course along the way.

- Timothy Ferriss

With communication technology in general, there’s a kind of certain critical mass of people. Once you get to 15% of the world’s entire population using one communication technology, that’s a big deal. It’s beyond the theoretical at this point. The people who think it’s a fad have probably not been paying that much attention.

- Ben Horowitz

Do it, and then you will feel motivated to do it.

- Zig Ziglar

I think we are not serious about attacking the long-term debt problem, and that’s one of the things that he’s going to have to find a way to get on the agenda.

- Michael Bloomberg

The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy.

- Martin Luther King Jr.

We have created characters and animated them in the dimension of depth, revealing through them to our perturbed world that the things we have in common far outnumber and outweigh those that divide us.

- Walt Disney

There was joy in getting his blood pressure down . . . joy in climbing Mount Everest . . . joy in reaching the summits of six more of the world’s highest mountains . . . joy in building a profitable company providing houses that people could turn into homes . . . joy in learning to fly. But he will also tell you there has been no joy as great as giving from what God has blessed him with so that he might bless and serve others. That’s the true and ultimate purpose of setting and reaching goals.

- Zig Ziglar

Plans are only good intentions unless they immediately degenerate into hard work.

- Peter Drucker

Interestingly, self-employed people make up less than 20 percent of the workers in America but account for two-thirds of the millionaires. Also, three out of four of us who are self-employed consider ourselves to be entrepreneurs.

- The Millionaire Next Door

If you don’t know where you’re going, you’ll probably end up somewhere else.

- Zig Ziglar

God is a good God, and He gives good things to his children. No matter who has denigrated you or how much pain you’ve experienced in life, no matter how many setbacks you have suffered, you cannot allow yourself to accept that as the way life is supposed to be. No, God has better things in store for you. You must reprogram your mind with God’s word; change that negative, defeated self-image, and start seeing yourself as winning, coming out on top. Start seeing that marriage as restored. See your business as flourishing. See your children as enjoying the good things of God. You must see it through your eyes of faith, and then it will begin to happen.

- Joel Olsteen

Globally, business and government leaders are beginning to dramatically transform their traditional business models into Internet economy business models, … Customers are increasingly seeking Cisco’s expertise to help them through this transformation.

- John Chambers

You may think there is a lot wrong with you, but there is also a lot right with you.

- Joel Olsteen

A Jedi must have the deepest commitment, the most serious mind. This one a long time have I watched. All his life has he looked away… to the future, to the horizon. Never his mind on where he was. Hmm? What he was doing. Hmph. Adventure. Heh. Excitement. Heh. A Jedi craves not these things.

- Yoda

If you’re going to have to swallow a frog, you don’t want to have to look at that sucker too long!

- Zig Ziglar

The uncertainty and importance of the present reduce the past and future to comparative insignificance, and clear the mind of minor worries. And when all is over, memories remain which few men do not hold precious.

- Winston Churchill

Strive to make every person feel special. After all, every person you meet is made in the image of God.

- Joel Olsteen

I have 2 million Twitter followers. Some of those people are also yogis and activists and people who really go out and make a difference. I do as much as I can with my voice. It’s effortless in some cases. I try to remind everybody that they have that kind of voice.

- Russell Simmons

I often see teams that maniacally focus on their metrics around customer acquisition and retention. This usually works well for customer acquisition, but not so well for retention. Why? For many products, metrics often describe the customer acquisition goal in enough detail to provide sufficient management guidance. In contrast, the metrics for customer retention do not provide enough color to be a complete management tool. As a result, many young companies overemphasize retention metrics and do not spend enough time going deep enough on the actual user experience. This generally results in a frantic numbers chase that does not end in a great product.

- Ben Horowitz

Strange as it sounds, great leaders gain authority by giving it away.

- Napoleon Hill

I’ve traveled around the world, and what’s so revealing is that, despite the differences in culture, politics, language, how people dress, there is a universal feeling that we all want the same thing. We deeply want to be respected and appreciated for our differences.

- Howard Schultz

A company can seize extra-ordinary opportunities only if it is very good at the ordinary operations.

- Marcel Herrmann Telles

There are ways of fighting for your interests. I never do something in business that I wouldn’t do in life.

- Vladimir Potanin

What a great thrill it will be for fans of all generations to see these NASCAR superheroes together again at Atlanta Motor Speedway. With 405 victories between them, each and every one played an integral role in making NASCAR the tremendous success it is today.

- Ed Clark

No, I’m not settling here. I’m going to keep pressing forward.

- Joel Olsteen

It’s paradoxical, but you want to identify the things that can kill you and engage them sooner. This is part of the metric behind fail fast. Of course, you’re not actually trying to fail; you want to succeed. But failing fast is much better than failing slowly, since it enables you to quickly to pivot, iterate, and redeploy capital. The one key mistake is that people tend to work first on the problems that they have the most confidence they can solve. In a good startup strategy you actually want to face death soonest because then you fail fast or get on a great path to success fast. Identify the hardest problems and try to solve those as soon as you can.

- Reid Hoffman

If you take a strong stance and have a clear opinion or statement on any subject online, you’re going to polarize people. And without that polarity, there’s no discussion. Discussion is what I want, which means that I’m fine with the consequences.

- Timothy Ferriss

My kids probably started drinking coffee in their late teens.

- Howard Schultz

Even a mistake may turn out to be the one thing necessary to a worthwhile achievement.

- Henry Ford

There is a strong tendency to get used to and accept very bad things that would be shocking if seen with fresh eyes.

- Ray Dalio

Should there be cameras everywhere in outdoor streets? My personal view is having cameras in inner cities is a very good thing. In the case of London, petty crime has gone down. They catch terrorists because of it. And if something really bad happens, most of the time you can figure out who did it.

- Bill Gates

We’re still in a recession. We’re not gonna be out of it for a while, but we will get out.

- Warren Buffett

One who buys things to write them off for their business whether they need them or not and who borrows massive sums of money to buy frozen yogurt and cupcake franchises that cannot possibly generate enough money to produce a livable wage, much less anything approaching prosperity.

- Clay Clark

No one has done a study on this, as far as I can tell, but I think Facebook might be the first place where a large number of people have come out. We didn’t create that – society was generally ready for that. I think this is just part of the general trend that we talked about, about society being more open, and I think that’s good.

- Mark Zuckerberg

I’m getting better. I’m improving. My health is coming back,” those words began to create a new image on the inside. Before long, they started seeing themselves strong, healthy, and whole.

- Joel Olsteen

Oppressed people cannot remain oppressed forever. The yearning for freedom eventually manifests itself.

- Martin Luther King Jr.

I’m a reverend and a pastor. A pastor of the church. I go by usually pastor

- Joel Olsteen

You will NOT make $60,000 a year right out of high school. You won’t be a vice-president with a car phone until you earn both.

- Bill Gates

Watered-down feedback can be worse than no feedback at all because it’s deceptive and confusing to the recipient.

- Ben Horowitz

I DECLARE I have the grace I need for today. I am full of power, strength, and determination. Nothing I face will be too much for me. I will overcome every obstacle, outlast every challenge, and come through every difficulty better off than I was before. This is my declaration.

- Joel Olsteen

The thing I lose patience with the most is the clock. Its hands move too fast.

- Thomas Edison

We’re not in the fashion business, as the Wall Street Journal wrote the other day. We’re in the sports business, and there’s a big difference.

- Phil Knight

A motivated employee treats the customer well. The customer is happy, so (he keeps) coming back, which pleases the shareholder.

- Herb Kelleher

It was always a challenge for me to prove that a Russian financial investor can be as successful in the West as back at home in Russia.

- Alisher Usmanov

So we really need jobs now. We have to take jobs away from other countries because other countries are taking our jobs. There is practically not a country that does business with the United States that isn’t making – let’s call it a very big profit. I mean China is going to make $300 billion on us at least this year.

- Donald Trump

Hard things are hard because there are no easy answers or recipes. They are hard because your emotions are at odds with your logic. They are hard because you don’t know the answer and you cannot ask for help without showing weakness.

- Ben Horowitz

If you try to make such projects, unseen by others, as perfect as any human could, you’ll develop skills that other professionals don’t have.

- Steve Wozniak

True economy consists in always making the income exceed the out-go. Wear the old clothes a little longer if necessary; dispense with the new pair of gloves; mend the old dress: live on plainer food if need be; so that, under all circumstances, unless some unforeseen accident occurs, there will be a margin in favor of the income.

- P.T. Barnum

Why is this mediocre? We love to point out how broken our systems are. We enjoy getting angry at hotels or government agencies or airlines that are so obviously doing a poor job. Idiots! But we almost never look at merely mediocre products and wonder why they aren’t great. Mediocre services or products do what they’re supposed to, but have set the bar so low that it’s hardly worth the energy to cross the street to buy them. A resolute generic sameness pervades this mediocrity. Why isn’t every restaurant meal a fabulous buy for the money? Why isn’t every tax dollar spent with the intensity and focus it could be spent with? It seems as though we are willing to accept mediocre as long as the product, the service, or the organization isn’t totally broken.

- Seth Godin

Dinner would have been splendid…if the wine had been as cold as the soup, the beef as rare as the service, the brandy as old as the fish, and the maid as willing as the Duchess.

- Winston Churchill

There is a good chance India may become our largest total sales market in the whole of Asia.

- John Chambers

In life and in business, you need to be good-hearted and trustworthy, and to have integrity. This is the way to build long-term relationships. It is also important to be optimistic and to look at challenges as opportunities.

- Henry Sy

A business with a good definite plan will always be underrated in a world where people see the future as random.

- Peter Thiel

Pick a movement. Pick something you believe in. Pick something you want to have an impact in and then question every single thing and be a founder, and be an entrepreneur inside those organizations and inside that movement.

- Jack Dorsey

Now they show you how detergents take out bloodstains, a pretty violent image there. I think if you’ve got a T-shirt with a bloodstain all over it, maybe laundry isn’t your biggest problem. Maybe you should get rid of the body before you do the wash.

- Jerry Seinfeld

We also now believe that this slowdown in capital spending could extend beyond two quarters.

- John Chambers

So now, having learned from machines, organizations are applying the same logic to people. Letting people in the organization use their best judgment turns out to be faster and cheaper—but only if you hire the right people and reward them for having the right attitude.

- Seth Godin

What is closest to my heart is our education program.

- Henry Sy

If you want to live your life in a creative way, as an artist, you have to not look back too much. You have to be willing to take whatever you’ve done and whoever you were and throw them away.

- Steve Jobs

I don’t like typing messages on my phone. Some people get used to it.

- Bill Gates

Most people consider me an optimist because I laughingly state that I would take my last two dollars and buy a money belt.

- Zig Ziglar

I spent a disproportionate amount of my time in a car in L.A. I’m 35 years old. If you add up the hours spent in cars, it would be years.

- Travis Kalanick

The difference between a stranger sending you a message that you might be interested in at a very low volume level, no repetition, just sending it to very few people, and that being done as spam – those things get close enough that you want to be careful never to filter out something that’s legitimate.

- Bill Gates

Every day you may make progress. Every step may be fruitful. Yet there will stretch out before you an ever-lengthening, ever-ascending, ever-improving path. You know you will never get to the end of the journey. But this, so far from discouraging, only adds to the joy and glory of the climb.

- Winston Churchill

How to walk to Cleveland Shipping is an event. There’s life before you ship and then there’s the moment you ship. And then there’s life after you ship. Starting isn’t like that. Starting something is not an event; it’s a series of events. You decide to walk to Cleveland. So you take a first step in the right direction. That’s starting. You spend the rest of the day walking toward Cleveland, one step at a time, picking your feet up and putting them down. At the end of the day, twenty miles later, you stop at a hotel. And what happens the next morning? Either you quit the project or you start again, walking to Cleveland. In fact, every step is a new beginning. Sure, you’re closer than you were yesterday or last week, but you’re still heading toward Cleveland. Keep starting until you finish.

- Seth Godin

To build a successful business, you must start small and dream big.

- Aliko Dangote

Five hundred years before Christ was born, the Greek philosopher Heraclitus told his students that everything changes except the law of change. He said: You cannot step in the same river twice. The river changes every second; and so does the man who stepped in it. Life is a ceaseless change. The only certainty is today. Why mar the beauty of living today by trying to solve the problems of a future that is shrouded in ceaseless change and uncertainty-a future that no one can possibly foretell?

- Dale Carnegie

All a bliss state like California does is spoil you.

- Phil Knight

Look, winning and losing can’t be quantified. They are states of mind, and losing happens only when you give up. Seen that way, then, the world can be filled with winners, and there is room for them all.

- Jack Welch

That’s been one of my mantras – focus and simplicity. Simple can be harder than complex: You have to work hard to get your thinking clean to make it simple. But it’s worth it in the end because once you get there, you can move mountains.

- Steve Jobs

One of the cornerstones of what I believe will be the future is wave after wave of applications.

- John Chambers

NO PERFORMANCE MANAGEMENT OR EMPLOYEE FEEDBACK PROCESS Your company now employs twenty-five people and you know that you should formalize the performance management process, but you don’t want to pay the price. You worry that doing so will make it feel like a “big company.” Moreover, you do not want your employees to be offended by the feedback, because you can’t afford to lose anyone right now. And people are happy, so why rock the boat? Why not take on a little management debt? The first noticeable payments will be due when somebody performs below expectations: CEO: “He was good when we hired him; what happened?” Manager: “He’s not doing the things that we need him to do.” CEO: “Did we clearly tell him that?” Manager: “Maybe not clearly . . .” However, the larger payment will be a silent tax. Companies execute well when everybody is on the same page and everybody is constantly improving. In a vacuum of feedback, there is almost no chance that your company will perform optimally across either dimension. Directions with no corrections will seem fuzzy and obtuse. People rarely improve weakness they are unaware of. The ultimate price you will pay for not giving feedback: systematically crappy company performance.

- Ben Horowitz

We modeled our employee stock ownership plan after Sam’s, and it worked well for us.

- Bernie Marcus

Habits like blogging often and regularly, writing down the way you think, being clear about what you think are effective tactics, ignoring the burbling crowd and not eating bacon. All of these are useful habits.

- Seth Godin

If you can see the invisible, God will do the impossible.

- Joel Olsteen

Eradications are special. Zero is a magic number. You either do what it takes to get to zero and you’re glad you did it; or you get close, give up and it goes back to where it was before, in which case you wasted all that credibility, activity, money that could have been applied to other things.

- Bill Gates

You do things when the opportunities come along. I’ve had periods in my life when I’ve had a bundle of ideas come along, and I’ve had long dry spells. If I get an idea next week, I’ll do something. If not, I won’t do a damn thing.

- Warren Buffett

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