I’m constantly amazed that owners and managers of all businesses don’t train their people to call the person who pays by credit card by name. It definitely makes the customer feel good and will be a factor in bringing them back to your place of business.
- Zig Ziglar
Notable Quotables
The trouble in America is not that we are making too many mistakes, but that we are making too few.
- Phil Knight
Saying yes makes you fail to meet expectations of theobligation.
- David Nilssen
Every enterprise is a learning and teaching institution. Training and development must be built into it on all levels—training and development that never stop.
- Peter Drucker
I’m not in competition with anybody but myself. My goal is to beat my last performance.
- Celine Dion
It’s flattering to people who stop you and say that you’ve helped them and all. But, again, you know, you’ve got to stay humble because as quick as you came up, you can come down.
- Joel Olsteen
The only reason, for example, that you are not a rattlesnake is that your mother and father weren’t rattlesnakes. You deserve very little credit for being what you are.
- Dale Carnegie
Fear is a reaction. Courage is a decision.
- Winston Churchill
If you can’t retain the people after an acquisition, it’s not worth it.
- John Chambers
You probably can’t be the Google of 2014 in terms of compensation or perks, but you can be like the Google of 1999 if you already have good answers about your mission and team.
- Peter Thiel
Our goal is very simply to become the desktop for e-businesses.
- Larry Ellison
The premium single-cup segment is the fastest-growing business within the global coffee industry.
- Howard Schultz
Surplus wealth is a sacred trust which its possessor is bound to administer in his lifetime for the good of the community.
- Andrew Carnegie
Don’t settle in the land of barely enough. That is where you are, it is not who you are. That’s your location, it’s not your identity. No matter what it looks like, have an abundant mentality.
- Joel Olsteen
I saw a report yesterday. There’s so much oil, all over the world, they don’t know where to dump it. And Saudi Arabia says, ‘Oh, there’s too much oil.’ They – they came back yesterday. Did you see the report? They want to reduce oil production. Do you think they’re our friends? They’re not our friends.
- Donald Trump
Speak the truth. Transparency breeds legitimacy.
- John C. Maxwell
But then I noticed a deeper result: defining roles reduced conflict. Most fights inside a company happen when colleagues compete for the same responsibilities. Startups face an especially high risk of this since job roles are fluid at the early stages. Eliminating competition makes it easier for everyone to build the kinds of long-term relationships that transcend mere professionalism. More than that, internal peace is what enables a startup to survive at all. When a startup fails, we often imagine it succumbing to predatory rivals in a competitive ecosystem. But every company is also its own ecosystem, and factional strife makes it vulnerable to outside threats. Internal conflict is like an autoimmune disease: the technical cause of death may be pneumonia, but the real cause remains hidden from plain view.
- Peter Thiel
The way to make money is to buy when blood is running in the streets.
- John D. Rockefeller
What products in the marketplace are similar? Who else in the marketplace is doing this successfully? How big is the market?
- Jack Nadel
That’s not a Puma, that’s a Nike. [‘What’s a Nike?’] A new brand.
- Phil Knight
By my count, more business leaders have failed and derailed because of arrogance than any other character flaw.
- Harvey Mackay
He was contradicting everything he’d taught us about not running sick and making it worse. I knew it was just to make me acknowledge that his word was law, no matter how arbitrary. But that didn’t make it any easier to take. I was so mad I ran a personal record.
- Phil Knight
Freely chosen, discipline is absolute freedom.
- James C. Collins
John, never lend money to your friends; it will spoil your friendships.
- John D. Rockefeller
You have to be responsible when you’re running an organization, and firing people who are your friends is part of that responsibility.
- Ben Horowitz
I don’t know what a monopoly is until somebody tells me.
- Steve Ballmer
A wartime C.E.O. may not delegate. They make every decision based on the next product release. They may use a lot of profanity.
- Ben Horowitz
People development should be a daily event, integrated into every aspect of your regular goings-on.
- Jack Welch
My principal business consists of giving commercial value to the brilliant, but misdirected, ideas of others…. Accordingly, I never pick up an item without thinking of how I might improve it.
- Thomas Edison
Wars are poor chisels for carving out peaceful tomorrows.
- Martin Luther King Jr.
Heretics are the new leaders. The ones who challenge the status quo, who get out in front of their tribes, who create movements.
- Seth Godin
As youngsters, my mother taught her children that while we might not be the smartest people around, we could be courteous, polite and considerate of others.
- Zig Ziglar
I prefer the old theaters because the audience is… trapped.
- Jerry Seinfeld
Hong Kong is uniquely positioned as the best place to integrate with the fast-growing Pearl River Delta Region and to capitalize on the opening up of China’s economy and markets.
- Cheng Yu-tung
Ending a sentence with a preposition is something up with which I will not put.
- Winston Churchill
As much as you need a strong personality to build a business from scratch, you also must understand the art of delegation. I have to be good at helping people run the individual businesses, and I have to be willing to step back. The company must be set up so it can continue without me.
- Richard Branson
You can’t manage what you can’t measure.
- W. Clement Stone
The Group recorded totals sales of around 3,300 property units from which approximately HK$6,810 million was generated from sales revenues attributable to the Group.
- Lee Shau Kee
Capital isn’t scarce, vision is.
- Sam Walton
Desire is what takes the hot water of mediocrity and turns it into the steam of outstanding success.
- Zig Ziglar
How to walk to Cleveland Shipping is an event. There’s life before you ship and then there’s the moment you ship. And then there’s life after you ship. Starting isn’t like that. Starting something is not an event; it’s a series of events. You decide to walk to Cleveland. So you take a first step in the right direction. That’s starting. You spend the rest of the day walking toward Cleveland, one step at a time, picking your feet up and putting them down. At the end of the day, twenty miles later, you stop at a hotel. And what happens the next morning? Either you quit the project or you start again, walking to Cleveland. In fact, every step is a new beginning. Sure, you’re closer than you were yesterday or last week, but you’re still heading toward Cleveland. Keep starting until you finish.
- Seth Godin
Rockets are cool. There’s no getting around that.
- Elon Musk
You make a living by what you get. You make a life by what you give.
- Winston Churchill
In time, we lose our freshness and spontaneity of true conversation. These are areas in which everyone interested in self-improvement will seek to improve.
- Dale Carnegie
Our line of business structure has served us very well in the past, when customer segments and product requirements were very distinct. Today, the differences have blurred between these customer segments and Cisco is in a unique position to provide the industry’s broadest family of products united under a consistent architecture designed to help our customers improve productivity and profitability.
- John Chambers
My mom was on the United Way group that decides how to allocate the money and looks at all the different charities and makes the very hard decisions about where that pool of funds is going to go.
- Bill Gates
Contrary to popular belief, I don’t spend a whole lot of time following soccer. But as I have traveled around the world to better understand global development and health, I’ve learned that soccer is truly universal. No matter where I go, that’s what kids are playing. That’s what people are talking about.
- Bill Gates
I care about our employees more than anybody in my company. I care about my kids, too, but that doesn’t mean I give them everything that they want.
- Charles Ergen
A lot of psychological principles and even medical principles, you see them coming around to what the Bible said hundreds of years ago: a merry heart is good like a medicine.
- Joel Olsteen
God will not pour fresh, creative ideas and blessing into old attitudes.
- Joel Olsteen
Tolstoy opens Anna Karenina by observing: “All happy families are alike”, each unhappy family is unhappy in its own way.” Business is the opposite. All happy companies are different: each one earns a monopoly by solving a unique problem. All failed companies are the same: they failed to escape competition.
- Peter Thiel
I never did a day’s work in my life. It was all fun.
- Thomas Edison
What we want to watch is whether this is a short-term bump or not.
- John Chambers
The price of success is much lower than the price of failure.
- Zig Ziglar
The only thing I understand deeply, because in my teens I was thinking about it, and every year of my life, is software. So I’ll never be hands-on on anything except software.
- Bill Gates
When a man has accumulated a sum of money, accumulated it within the law, the Government has no right to share in its earnings.
- John D. Rockefeller
Some things are much easier to see in others than in yourself
- Ben Horowitz
The prizes of life are at the end of each journey, not near the beginning, and it is not given to me to know how many steps are necessary in order to reach my goal. Failure I may still encounter at the thousandth step, yet success hides behind the next bend in the road. Never will I know how close it lies unless I turn the corner.
- Og Mandino
We intend to focus all our attentions in the coming years on three core growth forces. These are: 1. The massive expansion of our considerable software expertise. After all, in our eyes, software is the “new wheel” of mankind and our industry. Processes with regard to mobility are becoming increasingly complex and more strongly interconnected. These processes need to be controlled and managed reliably, requiring ever greater amounts of software. In the future, practically nothing will move without software. 2. In the fields of technology relevant for us, we want to be regarded as a pioneering and leading technology partner – especially by our customers. 3. Finally, and above all, with our pioneering corporate culture we want to be the preferred employer for people who want to fully develop and expand their skills and abilities with us and make rapid progress.” “Continental has had a good start into 2015, thus confirming our expectations for the entire year.
- Elmar Degenhart
A key component of the Soft Sell is asking questions that require the Buyer to think and reach inside for the answer so as to reveal needs the Seller can fulfill with a product or service.
- Jerry Vass
The constraint of 140 characters is easy to approach and consume, without a great deal of barriers to entry. One message and suddenly the whole world has access to that Tweet.
- Jack Dorsey
Although prepared for martyrdom, I prefer that it be postponed.
- Winston Churchill
Stealing Coach Wooden’s sets of three, I have come up with a formula for success no matter what kind of business you happen to be in: 1) Make sure you have the right people around you; 2) Have fun and drive results by recognizing the achievements of others; and 3) Be a passionate learner, and pass on what you know to others. Not only will this make you a success in business, but it will make you a success in life.
- David Novak
Genius is one per cent inspiration and ninety-nine per cent perspiration. Accordingly, a ‘genius’ is often merely a talented person who has done all of his or her homework.
- Thomas Edison
The market … demands a signal from you that you’re serious, powerful, accepted, and safe.
- Seth Godin
Some of us learn from other people’s mistakes and the rest of us have to be other people.
- Zig Ziglar
There is nothing else that so kills the ambitions of a person as criticisms from superiors. I never criticize any-one. I believe in giving a person incentive to work. So I am anxious to praise but loath to find fault. If I like anything, I am hearty in my approbation and lavish in my praise.
- Dale Carnegie
There is a hidden blessing in the most traumatic things we go through in our lives. My brain always goes to, ‘Where is the hidden blessing? What is my gift?
- Sara Blakely
The secret of his success? I will speak ill of no man, and speak all the good I know of everybody.
- Dale Carnegie
India has rapidly risen to become a major force in the global economy.
- John Chambers
[As a child] I would just question things…
- Elon Musk
Everyone enjoys doing the kind of work for which he is best suited.
- Napoleon Hill
Respect your parents. What they tell you is true. Hard work, dedication and faith will get you anything. Imagination will drive itself. You can get anything you want, but you have to have faith behind all your ideas. Stick to your goals and have an undying faith.
- Russell Simmons
We may have all come on different ships, but we’re in the same boat now.
- Martin Luther King Jr.
There is no time for ease and comfort. It is the time to dare and endure.
- Winston Churchill
Bordeaux would be naive not to recognize that Robert Parker was driving the brand equity. If the next generation doesn’t care about Chateau Pichon-Lalande, then you have a problem.
- Gary Vaynerchuk
I thought Microsoft did a lot of things that were good and right building parts of the browser into the operating system. Then I thought it out and came up with reasons why it was a monopoly.
- Steve Wozniak
You can succeed at almost anything for which you have unbridled enthusiasm.
- Zig Ziglar
On top of this, if you do great work you gain the reward of knowing you’re doing great work. Your day snaps into alignment with your dreams, and you no longer have to pretend you’re mediocre. You’re free to contribute.
- Seth Godin
Not to have an adequate air force in the present state of the world is to compromise the foundations of national freedom and independence.
- Winston Churchill
About two-thirds of us work between forty-five and fifty-five hours per week.
- Thomas J Stanley
We are not even close to finishing the basic dream of what the PC can be.
- Bill Gates
G.P.A.’s are worthless as a criteria for hiring, and test scores are worthless. … We found that they don’t predict anything.
- Laszlo Bock
Making it good at scale means admitting that it must be different and embracing the changes that you’ll need to make to keep things from falling apart.
- Ben Horowitz
Uncontrolled Desire For Something For Nothing.
- Napoleon Hill
Successful people are always looking for opportunities to help others. Unsuccessful people are always asking, ‘What’s in it for me?
- Brian Tracy
We are fastidious investors. On average, we investnearly 20 percent of our household realized income each year. Most of us invest at least 15 percent. Seventy-nine percent of us have at least one account with a brokerage company. But we make our own investment decisions.
- Thomas J Stanley
Good thinkers always prime the pump of ideas. They always look for things to get the thinking process started, because what you put in always impacts what comes out.
- John C. Maxwell
You can make an internet company with 10 people and it can have billions of users. It doesn’t take much capital and it makes a lot of money — a really, really lot of money — so it’s natural for everyone to focus on those kinds of things.
- Larry Page
It is very likely that Hong Kong has reached the end of the tunnel and the bright sunshine is not far from us.
- Cheng Yu-tung
Throw it all up on the wall and see what sticks.
- Timothy Ferriss
With the addition of these volumes, our Gulf Coast region is off to a good start for 2006 in its effort to grow its production. Combined, all regions are now showing growth in both production and reserves which is very attractive, especially considering the organic strategy on which we have predominately focused.
- Dan Dinges
Meeting sports athletes that are the best in the world is a thrill to this day.
- Phil Knight
We must use time creatively.
- Martin Luther King Jr.
The things you’re not doing are the things you should actually be focused on.
- Ben Horowitz
U.K. companies are in very international and very competitive markets. If you look at PC penetration in the U.K., it is very similar to the United States market.
- Bill Gates
[On the cost to found Nike] Six hundred dollars each. Twelve hundred dollars total investment.
- Phil Knight
In the business world, the rearview mirror is always clearer than the windshield.
- Warren Buffett
If I wish to compose or write or pray or preach well, I must be angry. Then all the blood in my veins is stirred, and my understanding is sharpened.
- Martin Luther King Jr.
The secret of your success is determined by your daily agenda.
- John C. Maxwell
