We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
- Howard Schultz
Notable Quotables
Powerful you have become, the dark side I sense in you.
- Yoda
One has to live with the fact that some corporate decisions are going to be wrong. As long as most of the decisions are right.
- Michael Otto
The moment you feel the need to tightly manage someone, you’ve made a hiring mistake.
- James C. Collins
Because, you know, resilience – if you think of it in terms of the Gold Rush, then you’d be pretty depressed right now because the last nugget of gold would be gone. But the good thing is, with innovation, there isn’t a last nugget. Every new thing creates two new questions and two new opportunities.
- Jeff Bezos
I am looking for a lot of men who have an infinite capacity to not know what can’t be done.
- Henry Ford
Today, not starting is far, far worse than being wrong. If you start, you’ve got a shot at evolving and adjusting to turn your wrong into a right. But if you don’t start, you never get a chance.
- Seth Godin
Extraordinary results are directlydetermined by how narrow you can make your focus.
- Gary Keller
No one person controls Microsoft. The board and the shareholders decide whether they want to have me as CEO.
- Bill Gates
I was not naturally talented. I didn’t sing, dance or act, though working around that minor detail made me inventive.
- Steve Martin
Whether you think that you can, or that you can’t, you are usually right.
- Henry Ford
This isn’t stealing this is standing on the shoulders of giants.
- David Novak
Since we happened to be good at shoes, we thought we could be successful with casual shoes. But we got our brains beat out.
- Phil Knight
I’m certainly well taken care of in terms of food and clothes.
- Bill Gates
Doing the right thing is more important than doing the thing right.
- Peter Drucker
The world has been very careful to pick very few diseases for eradication, because it is very tough.
- Bill Gates
The uncertainty and importance of the present reduce the past and future to comparative insignificance, and clear the mind of minor worries. And when all is over, memories remain which few men do not hold precious.
- Winston Churchill
David Novak CEO of YUM Brands (on crisis management)
- David Novak
The future of America is not an entitlement. We have been given a treasure chest of gifts and opportunities, but some people are being left behind, and success is not sustainable unless it is shared.
- Howard Schultz
The space shuttle was often used as an example of why you shouldn’t even attempt to make something reusable. But one failed experiment does not invalidate the greater goal. If that was the case, we’d never have had the light bulb.
- Elon Musk
Big pay and little responsibility are circumstances seldom found together.
- Napoleon Hill
I think there is probably no better person to aspire to emulate than Steve Jobs and what he has done at Apple in terms of his leadership, his innovation, not settling for mediocrity.
- Howard Schultz
The greater the obstacle, the more glory in overcoming it.
- Moliere
You cannot underestimate people’s ability to spot a soulless, bureaucratic tactic a million miles away. It’s a big reason why so many companies that have dipped a toe in social media waters have failed miserably.
- Gary Vaynerchuk
Christmas is the perfect time to celebrate the love of God and family and to create memories that will last forever. Jesus is God’s perfect, indescribable gift. The amazing thing is that not only are we able to receive this gift, but we are able to share it with others on Christmas and every other day of the year.
- Joel Olsteen
Accountability breeds response-ability.
- Stephen R. Covey
Not if anything to say about it I have.
- Yoda
At your next sales meeting with 20 people, three will take home the money of 17 others. Is it luck, hard work and a great attitude? Or it is persuasive skill – understanding the transactional dynamics of the sales process?
- Jerry Vass
A man must be big enough to admit his mistakes, smart enough to profit from them, and strong enough to correct them.
- John C. Maxwell
Money will buy you a bed, but not a good night’s sleep, a house, but not a home, a companion, but not a friend.
- Zig Ziglar
Be factual. Lying is really, really a bad idea, mostly because they’ll find you out. And then you’ll never get another item in that outlet for as long as they remember you, which will be forever.
- Michael Levine
the only way on earth to influence other people is to talk about what they want and show them how to get it.
- Dale Carnegie
The Group also continues to be bullish for the long-term prospects for the property market in mainland China…
- Lee Shau Kee
People are always coming up to me and saying, ‘I heard your dad’s speech, and it’s really great.’ And they’ll mention some place I didn’t even know my dad was going to.
- Bill Gates
A person can perform only from strength. One cannot build performance on weakness, let alone on something one cannot do at all.
- Peter Drucker
Sometimes life is going to hit you in the head with a brick. Don’t lose faith.
- Steve Jobs
Today is the tommorrow you worried about yesterday.
- Dale Carnegie
You may make some mistakes – but that doesn’t make you a sinner. You’ve got the very nature of God on the inside of you.
- Joel Olsteen
Singleness of purpose is one of the chief essentials for success in life, no matter what may be one’s aim.
- John D. Rockefeller
I never did anything worth doing entirely by accident…. Almost none of my inventions were derived in that manner. They were achieved by having trained myself to be analytical and to endure and tolerate hard work.
- Thomas Edison
That’s the goal, isn’t it? For every crack to be filled with your ideas and innovations and creativity? The only way to achieve this, though, is to be prepared for many of them to fail, to land on pavement, to be perfect yet cease to grow. We can cry about these failures, but that will lead us to hold back on the next idea. Or we can celebrate them, realizing that it’s proof that we’re being promiscuous in our shipping, putting the best work we can into the world, regardless of whether this particular idea actually works. When was the last time you set out to be promiscuous in your failures?
- Seth Godin
Given how few young people actually read the newspaper, it’s a good thing they’ll be reading a newspaper on a screen.
- Bill Gates
What man actually needs is not a tensionless state but rather the striving and struggling for a worthwhile goal, a freely chosen task.
- Viktor E. Frankl
Excellence isn’t achieved without inspiration and perspiration. You’ve got to have both.
- George Foreman
This office is smaller than the last one I had. I’m not trying to impress people. I want to be close to them.
- Stephen Wynn
In a world of scarce resources, globalization without new technology is unsustainable.
- Peter Thiel
Students of public speaking continually ask, How can I overcome self-consciousness and the fear that paralyzes me before an audience? Did you ever notice in looking from a train window that some horses feed near the track and never even pause to look up at the thundering cars, while just ahead at the next railroad crossing a farmer’s wife will be nervously trying to quiet her scared horse as the train goes by? How would you cure a horse that is afraid of cars—graze him in a back-woods lot where he would never see steam-engines or automobiles, or drive or pasture him where he would frequently see the machines? Apply horse-sense to ridding yourself of self-consciousness and fear: face an audience as frequently as you can, and you will soon stop shying. You can never attain freedom from stage-fright by reading a treatise. A book may give you excellent suggestions on how best to conduct yourself in the water, but sooner or later you must get wet, perhaps even strangle and be half scared to death. There are a great many wetless bathing suits worn at the seashore, but no one ever learns to swim in them. To plunge is the only way.
- Dale Carnegie
The path to the CEO’s office should not be through the CFO’s office, and it should not be through the marketing department. It needs to be through engineering and design.
- Elon Musk
A good idea is never lost. Even though its originator or possessor may die without publicizing it, it will someday be reborn in the mind of another….
- Thomas Edison
Life is not divided into semesters. You don’t get summers off and very few employers are interested in helping you FIND YOURSELF. Do that on your own time.
- Bill Gates
I’m a normal guy.
- Jack Ma
Music, even with these dial-up connections you have to the Internet, is very practical to download.
- Bill Gates
Resposibility is the price of greatness.
- Winston Churchill
When you try to do something big its hard to fail completely.
- Timothy Ferriss
Any colour – so long as it’s black.
- Henry Ford
Try not to be a man of success, but rather try to become a man of value.
- Albert Einstein
The brick walls are there for a reason. The brick walls are not there to keep us out. The brick walls are there to give us a chance to show how badly we want something. Because the brick walls are there to stop the people who don’t want it badly enough. They’re there to stop the other people.
- Randy Pausch
Life really happens at intersections.
- Jack Dorsey
You shouldn’t do things differently just because they’re different. They need to be… better.
- Elon Musk
When those in power use shame to bully the weak into compliance, they are stealing from us. They tell us that they will expose our secrets (not good enough, not hardworking enough, not from the right family, made a huge mistake once) and will use the truth to exile us from our tribe. This shame, the shame that lives deep within each of us, is used as a threat. And when those in power use it, they take away part of our humanity.
- Seth Godin
I do think there is an important artistic component in what we do. As a technology company I’ve tried to really stress that.
- Larry Page
The only way I can get you to do anything is by giving you what you want.
- Dale Carnegie
When you have an understanding of how someone else lives, the less likely it is that you conflict with them.
- Jack Dorsey
The man who is bound in the slavery of debt is just as helpless as the slave who is bound by ignorance, or by actual chains.
- Napoleon Hill
I like to live in the past. I don’t think people are going to get much fun in the future.
- Winston Churchill
I am not a person who pursues luxury. I am not like those people who, once they have money, compulsively squander it or show it off.
- Wang Jianlin
If you can’t measure something, you can’t manage it.
- Peter Drucker
Speak up for those who cannot speak up for themselves.
- Proverbs 31:8
If you want to be successful, find someone who has achieved the results you want and copy what they do and you’ll achieve the same results.
- Tony Robbins
Dr. Carl Jung said: During the past thirty years, people from all the civilized countries of the earth have consulted me. I have treated many hundreds of patients. Among all my patients in the second half of hie, that is to say, over thirty-five, there has not been one whose problem in the last resort was not that of finding a religious outlook on life. It is safe to say that every one of them fell ill because he had lost that which the living religions of every age have given to their followers, and none of them has been really healed who did not regain his religious outlook.
- Dale Carnegie
We learn by doing.
- Aristotle
It’s fine to celebrate success but it is more important to heed the lessons of failure.
- Bill Gates
I value self-discipline, but creating systems that make it next to impossible to misbehave is more reliable than self-control.
- Timothy Ferriss
Happiness does not depend on any external conditions, it is governed by our mental attitude.
- Dale Carnegie
A fanatic is one who can’t change his mind and won’t change the subject.
- Winston Churchill
The job is what you do when you are told what to do. The job is showing up at the factory, following instructions, meeting spec, and being managed.Someone can always do your job a little better or faster or cheaper than you can.The job might be difficult, it might require skill, but it’s a job.Your art is what you do when no one can tell you exactly how to do it. Your art is the act of taking personal responsibility, challenging the status quo, and changing people.I call the process of doing your art ‘the work.’ It’s possible to have a job and do the work, too. In fact, that’s how you become a linchpin.The job is not the work.
- Seth Godin
I’m a Silicon Valley guy. I just think people from Silicon Valley can do anything.
- Elon Musk
I’ve always been amazed by Da Vinci, because he worked out science on his own. He would work by drawing things and writing down his ideas. Of course, he designed all sorts of flying machines way before you could actually build something like that.
- Bill Gates
With sustained recovery of the local economy, marked improvement in consumer spending and increasing tourist arrivals from Mainland China, these led to the expansion of certain local retail trades including cosmetics, audio-visual products and jewellery which in turn boosted the demand for retail shop spaces.
- Lee Shau Kee
No matter how senior you get in an organization, no matter how well you’re perceived to be doing, your job is never done. Every day, you get up and the world is changing; your customers are expecting more from you. Your competitors are putting pressure on you by doing more and trying to beat you here and beat you there.
- Abigail Johnson
The first step is to establish that something is possible, then probability will occur.
- Elon Musk
Wrong Selection Of A Vocation
- Napoleon Hill
I was a great student at a great school, Wharton School of Finance.
- Donald Trump
When an employee asks why the company does things a certain way, and you can explain the logical reason, then the employee knows what she’s doing is valid.
- Harvey Mackay
Listening is just as important in one’s home life as in the world of business.
- Dale Carnegie
If you are unduly nervous, turn it around make your vulnerability an asset.
- Michael Levine
Time is the friend of the wonderful company, the enemy of the mediocre.
- Warren Buffett
Do not let what you cannot do interfere with what you can do.
- John Wooden
Even if we are right and the other person is definitely wrong, we only destroy ego by causing someone to lose face. The legendary French aviation pioneer and author Antoine de Saint-Exupéry wrote: I have no right to say or do anything that diminishes a man in his own eyes. What matters is not what I think of him, but what he thinks of himself. Hurting a man in his dignity is a crime.
- Dale Carnegie
I’m not looking for a legacy, and you’ll never shut up the critics. I’ve been around 50 years. When you’re a catalyst for change, you make enemies – and I’m proud of the ones I’ve got.
- Rupert Murdoch
Intolerance.
- Napoleon Hill
Yes, a Jedi’s strength flows from the Force. But beware of the dark side. Anger, fear, aggression; the dark side of the Force are they. Easily they flow, quick to join you in a fight. If once you start down the dark path, forever will it dominate your destiny, consume you it will, as it did Obi-Wan’s apprentice.
- Yoda
He will give you strength for every battle, wisdom for every decision, peace that passes understanding. God will vindicate you for the wrongs that have been done. He will pay you back for unfair situations. He promised He will not only bring your dreams to pass but He will give you even the secret desires of your heart. Dare to trust Him. Come back to that place of peace. Quit being worried, stressed out, wondering if it will happen. God has you in the palm of His hand. He has never once failed before, and the good news is He is not about to start now.
- Joel Olsteen
My son is now an ‘entrepreneur.’ That’s what you’re called when you don’t have a job
- Ted Turner
Do the Right Thing.
- Phil Knight
I only believe in statistics that I doctored myself.
- Winston Churchill
If it wasn’t a mystery, it would be easy. If it were easy, it wouldn’t be worth much.
- Seth Godin
Good product managers know the market, the product, the product line, and the competition extremely well and operate from a strong basis of knowledge and confidence. A good product manager is the CEO of the product. Good product managers take full responsibility and measure themselves in terms of the success of the product.
- Ben Horowitz
Being an Entrepreneur is like eating glass and staring into the abyss of death
- Elon Musk
Never automate something that can be eliminated, and never delegate something that can be automated or streamlined. Otherwise, you waste someone else’s time instead of your own, which now wastes your hard-earned cash. How’s that for incentive to be effective and efficient?
- Timothy Ferriss





