Notable Quotables

Delegating doesn’t mean passing off work you don’t enjoy, but letting your employees stretch their skills and judgment.

- Harvey Mackay

Even if we laid off 100 percent of the employees, the infrastructure costs would still kill us without a sharper sales ramp.

- Ben Horowitz

Innovation comes from long-term thinking and iterative execution.

- Reid Hoffman

Risk more than others think is safe. Dream more than others think is practical.

- Howard Schultz

Cherish each hour of this day for it can never return.

- Og Mandino

I’ve been an entrepreneur since I was 18. I started a company with a bunch of buddies that got funded in my senior year, and that’s when I finished school. It was called Scour, a peer-to-peer service, file-sharing.

- Travis Kalanick

The most important thing in communication is to hear what isn’t being said.

- Peter Drucker

Although personally I am quite content with existing explosives, I feel we must not stand in the path of improvement.

- Winston Churchill

One way to become creative is to discipline yourself to generate bad ideas. The worse the better. Do it a lot and magically you’ll discover that good ones slip through.

- Seth Godin

Law of Credibility – Don’t say anything you can’t prove. Be able to prove anything you say.

- Jerry Vass

Don’t go in and tell somebody else how to run their business.

- Carl Icahn

Real estate is the key cost of physical retailers. That’s why there’s the old saw: location, location, location.

- Jeff Bezos

Battles are won by slaughter and maneuver. The greater the general, the more he contributes in maneuver, the less he demands in slaughter.

- Winston Churchill

Many marriages would be better if the husband and wife clearly understood that they’re on the same side.

- Zig Ziglar

If you’re using first-class land for biofuels, then you’re competing with the growing of food. And so you’re actually spiking food prices by moving energy production into agriculture.

- Bill Gates

When I hung in, he saw character, and that was the end of it. Later, it was funny to watch him hazing other guys the same way – funny after you’d been through the cycle.

- Phil Knight

When I hear Mitt Romney say that he believes that Jesus is the Son of God, that He’s the Christ, raised from the dead, that He’s his savior – that’s good enough for me.

- Joel Olsteen

Because, you know, resilience – if you think of it in terms of the Gold Rush, then you’d be pretty depressed right now because the last nugget of gold would be gone. But the good thing is, with innovation, there isn’t a last nugget. Every new thing creates two new questions and two new opportunities.

- Jeff Bezos

Beverages have to be created. And they’re created by looking at what trend is in, say, the fashion industry – what color’s hot right now.

- Howard Schultz

It occurs to me,Jim,that you spend too much time trying to be interesting. Why don’t you invest more time being interested? Collin’s advice from John Gardner that he took to heart.

- James C. Collins

The ultimate tragedy is not the oppression and cruelty by the bad people but the silence over that by the good people.

- Martin Luther King Jr.

It’s not the situation, but whether we react negative or respond positive to the situation that is important.

- Zig Ziglar

I like the word ‘autopilot’ more than I like the word ‘self-driving.’ ‘Self-driving’ sounds like it’s going to do something you don’t want it to do. ‘Autopilot’ is a good thing to have in planes, and we should have it in cars.

- Elon Musk

At first, Uniqlo was a casual chain on the back streets of Hiroshima. Then… we became a national brand in Japan. So, the next step is to become a global brand.

- Tadashi Yanai

Time is really the only capital that any human being has and the thing that he can least afford to waste or lose…

- Thomas Edison

The common question that gets asked in business is, ‘why?’ That’s a good question, but an equally valid question is, ‘why not?’

- Jeff Bezos

How much has it been your experience that Americans follow what happens in the world?

- Reed Hastings

Thus far then have we travelled along the terrible road we chose at the call of duty. The mood of Britain is wisely and rightly averse from every form of shallow or premature exultation. This is no time for boasts or glowing prophecies, but there is this: A year ago our position looked forlorn, and well nigh desperate to all eyes but our own. To-day we may say aloud before an awe-struck world: ‘We are still masters of our fate. We are still captain of our souls.

- Winston Churchill

I really believed that I said then, and I still do. But we figured out a way to grow, and stay profitable, and there was no logical place to stop. The way I approached managing the business, I always tried to maintain a sense of hands-on, personal supervision – usually flying around to take a look at our stores on a regular basis. But from the very beginning, even on my paper routes in college, I have also been a delegator, trying to hire the best possible people to manage the stores. That’s been the case since back in Newport….We’re big now. We’re really big. That’s not something I like to focus on. I always wanted to be the best retailer in the world, not necessarily the biggest…(being big poses opportunities), but being big also poses big dangers. It has ruined many a fine company – including some giant retailers – who started out strong and got bloated or out of touch or were slow to react to the needs of their customers. Here’s the point: the biggest Wal-Mart gets, the more essential it is that we think small. Because that is exactly how we have become a big corporation.

- Sam Walton

Nike is not about going to a ball game. It’s a business.

- Phil Knight

I think that the first thing is you should have a strategic asset allocation mix that assumes that you don’t know what the future is going to hold.

- Ray Dalio

When obstacles arise, you change your direction to reach your goal; you do not change your decision to get there.

- Zig Ziglar

Well, no one gives aid to Zimbabwe through the Mugabe government.

- Bill Gates

Storytelling is the game. It’s what we all do. It’s why Nike is Nike, it’s why Apple is Apple, it’s why Walt Disney built Disney World and it’s why Vince McMahon makes a billion dollars.

- Gary Vaynerchuk

For those already successful, money can become a controlling factor in life and make you a slave to it. One way to avoid that – Philanthropy.

- Lee Shau Kee

Another challenge is a phenomenon that I call the Law of Crappy People. The Law of Crappy People states: For any title level in a large organization, the talent on that level will eventually converge to the crappiest person with the title.

- Ben Horowitz

When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.

- Howard Schultz

Too often, sales reps simply regurgitate their presentations and expect to land the sale. It doesn’t work.

- Harvey Mackay

One of the most important management lessons for a founder/CEO is totally unintuitive. My single biggest personal improvement as CEO occurred on the day when I stopped being too positive.

- Ben Horowitz

The essential first step is to think for yourself. Only by seeing our world anew, as fresh and strange as it was to the ancients who saw it first, can we both re-create it and preserve it for the future.

- Peter Thiel

What I’m trying to say is that for the average investor, what I would encourage them to do is to understand that there’s inflation and growth. It can go higher and lower and to have four different portfolios essentially that make up your entire portfolio that gets you balanced.

- Ray Dalio

The definition of commerce is the activity between buyers and sellers.

- Jack Dorsey

Efficiency is doing the thing right. Effectiveness is doing the right thing.

- Peter Drucker

The marriage partner is not really the problem. No other person can ultimately make you happy. You must learn how to be happy within yourself.

- Joel Olsteen

If you want to live your life in a creative way, as an artist, you have to not look back too much. You have to be willing to take whatever you’ve done and whoever you were and throw them away.

- Steve Jobs

Investing for the poor requires participation from the entire community.

- Bill Gates

I have taken six companies public, and three of those are Fortune 1000 companies, but the key to my success has been my ability to sell other people on my dreams.

- Wayne Huizenga

People have really gotten comfortable not only sharing more information and different kinds, but more openly and with more people – and that social norm is just something that has evolved over time.

- Mark Zuckerberg

I had no idea that being your authentic self could make me as rich as I’ve become. If I had, I’d have done it a lot earlier.

- Oprah Winfrey

Often, organizations need bold, grand gestures to galvanize people towards a new mission or refocus their attention.

- Howard Schultz

Fortunately for India, it has got a growing economy. If it is doing the right things with taxation and focusing on the right areas for human development, it is going to have no problem, over a period of time, taking care of its own needs.

- Bill Gates

Ultimately, the goal of any public relations campaign is to either reorient or solidify the perception of a product, client, policy or event. From there nature takes its course. If the public perceives the product as good, the movie stars as sexy, the pet rock as indispensable, then the public will fork over its money. One will succeed in a P.R. campaign only if the perception fostered truly resonates with the public. People respect wisdom but obey pain.

- Michael Levine

Your attitude, not your aptitude, will determine your altitude.

- Zig Ziglar

A long while ago, a great warrior faced a situation which made it necessary for him to make a decision which insured his success on the battlefield. He was about to send his armies against a powerful foe, whose men outnumbered his own. He loaded his soldiers into boats, sailed to the enemy’s country, unloaded soldiers and equipment, then gave the order to burn the ships that had carried them. Addressing his men before the first battle, he said, ‘You see the boats going up in smoke. That means that we cannot leave these shores alive unless we win! We now have no choice—we win, or we perish!’ They won. Every person who wins in any undertaking must be willing to burn his ships and cut all sources of retreat. Only by so doing can one be sure of maintaining that state of mind known as a burning desire to win, essential to success.

- Napoleon Hill

They have done great things within what you would call established American sports. Freddy has the potential to bring soccer almost for the first time into the public’s consciousness. Soccer in the United States isn’t really part of the culture. What it needs, I think, is a superhero, and he clearly could be it. Now, that’s putting a lot of pressure on him, but the kid’s got all the potential to do that.

- Phil Knight

When I was in college, I was debating to try my hand at show business, or to become a professor. I just thought of the risk of not going into show business and always wondering if I would’ve had a chance. Because that’s where my real heart was.

- Steve Martin

Ever tried. Ever failed. No matter. Try again. Fail again. Fail better.

- Samuel Beckett

A great business is seldom if ever built up, except on lines of the strictest integrity. A reputation for cuteness and sharp dealing is fatal in great affairs. Not the letter of the law, but the spirit, must be the rule. The standard of commercial morality is now very high. A mistake made by any one in favor of the firm is corrected as promptly as if the error were in favor of the other party. It is essential to permanent success that a house should obtain a reputation for being governed by what is fair rather that what is merely legal. A rule which is adpoted and adhered to has given greater returns than one would believe possible, namely; always give the other party the benefit of the doubt. This course does not apply to the speculative class (the stock market). An entirely different atmosphere pervades that world. Men are only gamblers there. Stock gambling and honorable business are incompatible. In recent years it must be admitted that the old fashioned banker, like Julius S. Morgan of London has become rare.

- Andrew Carnegie

EVERY MOMENT IN BUSINESS happens only once. The next Bill Gates will not build an operating system. The next Larry Page or Sergey Brin won’t make a search engine. And the next Mark Zuckerberg won’t create a social network. If you are copying these guys, you aren’t learning from them.

- Peter Thiel

I do think there is an important artistic component in what we do. As a technology company I’ve tried to really stress that.

- Larry Page

The hard thing isn’t setting up an organizational chart. The hard thing is getting people to communicate within the organization that you just designed.

- Ben Horowitz

I cannot remember a moment in my life when I have not felt the love of my family that would have killed for each other – and we still are. x

- Richard Branson

A friendship founded on business is better than a business founded on friendship.

- John D. Rockefeller

We all prospect, and don’t even know we’re doing it. When you start the dating process, you are actually prospecting for the person you want to marry. When you’re interviewing employees, you are prospecting for someone who will best fit your needs.

- Zig Ziglar

The more you praise and celebrate your life, the more there is in life to celebrate.

- Oprah Winfrey

An organization takes its cue from the person on top. I always told our business leaders their personal intensity determined their organization’s intensity….For me intensityh covers a lot of sings. If there’s one characteristic all winners share, it’s that they care more than anyone else. No detail is too small to sweat or too large to dream. Over the years I have looked for this characteristic in the leaders we selected. It doesn’t mean loud or flamboyant. It’s something that comes from deep inside. Great organizations can ignite passion….Leaders must have courage to kick ass and break glass.

- Jack Welch

Meetings are by definition a concession to a deficient organization. For one either meets or one works. One cannot do both at the same time.

- Peter Drucker

Starting means you’re going to finish. If it doesn’t ship, you’ve failed. You haven’t poked the box if the box doesn’t realize it’s been poked. To merely start without finishing is just boasting, or stalling, or a waste of time. I have no patience at all for people who believe they are doing their best work but are hiding it from the market. If you don’t ship, you actually haven’t started anything at all. At some point, your work has to intersect with the market. At some point, you need feedback as to whether or not it worked. Otherwise, it’s merely a hobby.

- Seth Godin

I think it is possible for ordinary people to choose to be extraordinary.

- Elon Musk

Our culture is friendly and intense, but if push comes to shove we’ll settle for intense.

- Jeff Bezos

The bible says no man can take your joy. That means no person can make you live with a negative attitude. No circumstance, no adversity can force you to live in despair. As Eleanor Roosevelt, wife of wheelchair-bound President Franklin D. Roosevelt, often said, ‘No one can make you feel inferior without your consent.

- Joel Olsteen

Successful Investing takes time, discipline and patience. No matter how great the talent or effort, some things just take time: You can’t produce a baby in one month by getting nine women pregnant.

- Warren Buffett

At our computer club, we talked about it being a revolution. Computers were going to belong to everyone, and give us power, and free us from the people who owned computers and all that stuff.

- Steve Wozniak

We’ll be watching as the storm approaches. If we see a service area is about to be hit by high winds, we will literally have crews loaded and sitting in trucks, ready to go.

- Ed Clark

I’ve had great fun turning quite a lot of different industries on their head and making sure those industries will never be the same again, because Virgin went in and took them on.

- Richard Branson

It is better to act too quickly than it is to wait too long.

- Jack Welch

Success in the United States is not an entitlement in China. You have to go there and earn it, and earn it the right way.

- Howard Schultz

Although I receive a small salary from Apple, I do virtually no real work at the company.

- Steve Wozniak

Patience is a virtue, and I’m learning patience. It’s a tough lesson.

- Elon Musk

The result of information overload is usually distraction, and it dilutes your focus and takes you off your game.

- Zig Ziglar

If you want to create and capture lasting value, don’t build an undifferentiated commodity business.

- Peter Thiel

As one’s fortunes are reduced, one spirit must expand to fill the void.

- Winston Churchill

When SAP, and, specifically Hasso Plattner, said they’re going to build this in-memory database and compete with Oracle, I said. God, get me the name of that pharmacist, they must be on drugs.

- Larry Ellison

In addition to building better products, a more open world will also encourage businesses to engage with their customers directly and authentically. More than four million businesses have Pages on Facebook that they use to have a dialogue with their customers. We expect this trend to grow as well.

- Mark Zuckerberg

The show business has all phases and grades of dignity, from the exhibition of a monkey to the exposition of that highest art in music or the drama which secures for the gifted artists a world-wide fame princes well might envy.

- P.T. Barnum

Heretics are the new leaders. The ones who challenge the status quo, who get out in front of their tribes, who create movements.

- Seth Godin

We are not even close to finishing the basic dream of what the PC can be.

- Bill Gates

A man may be poor; he may have nothing at all except his labour to sell; he may be a manual worker for a weekly wage, but in a free commonwealth he must enjoy as good a right as any lord, or prelate, or capitalist in the country to the integrity of his own political convictions.

- Winston Churchill

I won a Marshall scholarship to read philosophy at Oxford, and what I most wanted to do was strengthen public intellectual culture – I’d write books and essays to help us figure out who we wanted to be.

- Reid Hoffman

Edison failed 10,000 times before he made the electric light. Do not be discouraged if you fail a few times.

- Napoleon Hill

Good habits formed at youth make all the difference.

- Aristotle

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