Notable Quotables

The leaders who offer blood, toil, tears and sweat always get more out of their followers than those who offer safety and a good time. When it comes to the pinch, human beings are heroic.

- George Orwell

Organizations that achieve both market and operating focus are nearly unbeatable Customers don’t buy products or services. They buy results. They were designed to break what Schlesinger and his colleagues called the cycle of failure practiced by many of Au Bon Pain’s competitors who paid their employees and managers low wages, offered them little training and other support, and suffered high turnover of employees and limited customer loyalty as a result.

- James L. Heskett, W. Earl Sasser and Leonard

Will this business still be around a decade from now? Numbers alone won’t tell you the answer, instead you must think critically about the qualitative characteristics of your business.

- Peter Thiel

It was this desire for a feeling of importance that led an uneducated, poverty-stricken grocery clerk to study some law books he found in the bottom of a barrel of household plunder that he had bought for fifty cents. You have probably heard of this grocery clerk. His name was Lincoln.

- Dale Carnegie

When you simplify… When you get down to the essence, you fix so many things.

- Jack Dorsey

If we open a quarrel between past and present, we shall find that we have lost the future.

- Winston Churchill

It’s not an experiment if you know it’s going to work.

- Jeff Bezos

Like technical debt, management debt comes in too many different forms to elaborate entirely, but a few salient examples will help explain the concept. Here are three of the more popular types among startups: 1. Putting two in the box 2. Overcompensating a key employee, because she gets another job offer 3. No performance management or employee feedback process

- Ben Horowitz

The foundation of success in life is good health: that is the substratum fortune, it is also the basis of happiness. A person cannot accumulate a fortune very well when he is sick.

- P.T. Barnum

Cupcakes The first time you bake cupcakes, you will certainly follow the recipe with rigor. The third time, you might improvise and screw up. Learning your lesson, you will follow the recipe again and again as closely as you can. At this point, by the fifth time, some people actually learn to bake. They improvise successfully. They understand the science and the outcomes. They develop a kind of gracefulness in the kitchen. Others merely plod along. They’re cooks, not chefs. A cook follows a recipe. A chef invents one. We have too many cooks. The world is begging for chefs.

- Seth Godin

Every day we have plenty of opportunities to get angry, stressed or offended. But what you’re doing when you indulge these negative emotions is giving something outside yourself power over your happiness. You can choose to not let little things upset you.

- Joel Olsteen

Study history, study history. In history lies all the secrets of statecraft.

- Winston Churchill

President Obama is riding the wrong horse on energy.

- Harold Hamm

The U.S. is talking about keeping interest rates near zero.

- Lee Shau Kee

Everybody says they want to be free. Take the train off the tracks and it’s free-but it can’t go anywhere.

- Zig Ziglar

You have to have your heart in the business and the business in your heart.

- Thomas J Watson

While the uncertainties that the economic climate holds are a challenge for all companies, we are confident that by drawing from the strengths of our people, as well as on our core values of quality, initiative, trust and creativity, we will maintain our focus and strategic direction.

- Cheng Yu-tung

Success (a win) doesn’t make you, and failure (a loss) doesn’t make you.

- Zig Ziglar

There is a real magic in enthusiasm. It spells the difference between mediocrity and accomplishment.

- Norman Vincent Peale

The reality is that financial markets are self-destabilizing; occasionally they tend toward disequilibrium, not equilibrium.

- George Soros

What this implies at a deeper level is that many of what are now widely accepted principles of good management are, in fact, only situationally appropriate. There are times at which it is right not to listen to customers, right to invest in developing lower-performance products that promise lower margins, and right to aggressively pursue small, rather than substantial, markets.

- Clayton M. Christensen

Psychological despotism, whether enlightened or not, is gross misuse of psychology. The main purpose of psychology is to acquire insight into, and mastery of, oneself. Not for nothing were what we now call the behavioral sciences originally called the moral sciences and “Know thyself” their main precept. To use psychology to control, dominate, and manipulate others is self-destructive abuse of knowledge. It is also a particularly repugnant form of tyranny.

- Peter Drucker

Many people who want to be great aren’t willing to do the work to make it possible!

- Zig Ziglar

Trees will improve property values, take pollutants out of the air, help with water runoff.

- Michael Bloomberg

Technological advance seemed to accelerate automatically, so the Boomers grew up with great expectations but few specific plans for how to fulfill them.

- Peter Thiel

Make a point to continually search for a better way of doing things, even when things are going well, to ensure that a better alternative has not been overlooked and to keep your creative talents in practice.

- John C. Maxwell

They want good stories. They aren’t paid to say, no. They’re paid to say yes to the right stories.

- Michael Levine

Outside of your relationship with God, the most important relationship you can have is with yourself. I don’t mean that we are to spend all our time focused on me, me, me to the exclusion of others. Instead, I mean that we must be healthy internally—emotionally and spiritually—in order to create healthy relationships with others. Motivational pep talks and techniques for achieving success are useless if a person is weighed down by guilt, shame, depression, rejection, bitterness, or crushed self-esteem. Countless marriages land on the rocks of divorce because unhealthy people marry thinking that marriage, or their spouse, will make them whole. Wrong. If you’re not a healthy single person you won’t be a healthy married person. Part of God’s purpose for every human life is wholeness and health. I love the words of Jesus in John 10:10: “I came that they may have life, and have it abundantly.” God knows we are the walking wounded in this world and He wants the opportunity to remove everything that limits us and heal every wound from which we suffer. Some wonder why God doesn’t just “fix” us automatically so we can get on with life. It’s because He wants our wounds to be our tutors to lead us to Him. Pain is a wonderful motivator and teacher! When the great Russian intellectual Aleksandr Solzhenitsyn was released from the horrible Siberian work camp to which he was sent by Joseph Stalin, he said, “Thank you, prison!” It was the pain and suffering he endured that caused his eyes to be opened to the reality of the God of his childhood, to embrace his God anew in a personal way. When we are able to say thank you to the pain we have endured, we know we are ready to fulfill our purpose in life. When we resist the pain life brings us, all of our energy goes into resistance and we have none left for the pursuit of our purpose. It is the better part of wisdom to let pain do its work and shape us as it will. We will be wiser, deeper, and more productive in the long run. There is a great promise in the New Testament that says God comes to us to comfort us so we can turn around and comfort those who are hurting with the comfort we have received from Him (see 2 Corinthians 1:3–4). Make yourself available to God and to those who suffer. A large part of our own healing comes when we reach out with compassion to others.

- Zig Ziglar

The evolving social and digital media platforms and highly innovative and relevant payment capabilities are causing seismic changes in consumer behavior and creating equally disruptive opportunities for business.

- Howard Schultz

People who sell advertising are called “account executives.” People who sell customers work in “business development.” People who sell companies are “investment bankers.” And people who sell themselves are called “politicians.” There’s a reason for these redescriptions: none of us wants to be reminded when we’re being sold.

- Peter Thiel

That’s one of our biggest challenges – getting the people to the product immediately in a consistent way.

- Jack Dorsey

Most of us (97 percent) are homeowners. We live in homes currently valued at an average of $320,000. About half of us have occupied the same home for more than twenty years. Thus, we have enjoyed significant increases in the value of our homes.

- Thomas J Stanley

In retirement, Smith reflected on his exceptional performance, saying simply, I never stopped trying to become qualified for the job.

- James C. Collins

I have always respected education, which is why I actually went back secretly and taught school for eight years.

- Steve Wozniak

Pessimism doesn’t grow your business or even maintain the status quo. The pessimists on your staff make the job harder for everyone around them. They make difficulties out of opportunities.

- Harvey Mackay

If you’ve invented something new but you haven’t invented an effective way to sell it, you have a bad business—no matter how good the product.

- Peter Thiel

Crowded classrooms and half-day sessions are a tragic waste of our greatest national resource – the minds of our children.

- Walt Disney

I want to get involved in things that makes a difference in peoples lives and lifts them up. I don’t want to be a part of anything that’s not inspiring or helpful to the community that I’m serving.

- Russell Simmons

CNN is pretty consistently on the left, if you look at their choice of stories, what they play up. It’s not what they say. It’s what they highlight.

- Rupert Murdoch

I love the presentation from the more flamboyant guy, who excitedly presents his plans.

- Jack Welch

A productive employee who is kept busy working at his or her job is far more likely to be happy at that job and less likely to look for employment elsewhere.

- Zig Ziglar

If you try to make such projects, unseen by others, as perfect as any human could, you’ll develop skills that other professionals don’t have.

- Steve Wozniak

The expensive act of planning on late When you’re late, there’s not a lot of room for choice or decision or initiative. When you’re late, the path is well lit, and the choices are clear. Run! Run down the path you’ve run down before. Late is a tool for people unable to find the guts to stand for their acts. Late gives us cover; it permits us to trample forward, without creativity or panache. “Can’t you see I’m late!” we shout, as we do what we have to do, without even pausing to think about what we could do instead. Late might be useful, except that late is incredibly expensive. This strategy, the one we choose so we can avoid the fear of choice, costs us in so many ways. It degrades quality, misses airplanes, charges overtime, and shuts down those around us. It’s also exhausting. The alternative to planning on late is to initiate before it’s required, to ship before deadline, to put the idea out there before the crisis hits. This act of bravery actually gives you influence, leverage, and control in a way that planning on late never can.

- Seth Godin

The companies that refused to make hard choices, or refused to admit that anything much was happening, fared badly. If they survive, it is only because their respective governments will not let them go under.

- Peter Drucker

Let’s find and remedy all our weaknesses before our enemies get a chance to say a word. That is what Charles Darwin did. …When Darwin completed the manuscript of his immortal book The Origin Of Species he realized that the publication of his revolutionary concept of creation would rock the intellectual and religious worlds. So he became his own critic and spent another 15 years checking his data, challenging his reasoning, and criticizing his conclusions.

- Dale Carnegie

You can’t move people to action unless you first move them with emotion. The heart comes before the head…to lead yourself use your head, to lead others use your heart.

- John Maxwell

People of excellence go the extra mile to do what’s right.

- Joel Olsteen

Market the change; be bold. Remember don’t be a bad ad, be a good one.

- David Novak

It’s not always easy to get over some of those bumps in the road, those disillusionments and disappointments. It’s going to take a strong will. Sometimes, it may take courage. Sometimes nothing but faith in God and say, I refuse to be trapped in the past. I’m not going to let the past destroy my future. I’m pressing on. I’m straining forward, knowing that God has great things in store for me.

- Joel Olsteen

Today, if you want to access a typical out-of-print book, you have only one choice – fly to one of a handful of leading libraries in the country and hope to find it in the stacks.

- Sergey Brin

Definiteness of purpose is the starting point of all achievement.

- Napoleon Hill

The New Rich ( NR) are those who abandon the deferred-life plan and create luxury lifestyles in the present using the currency of the New Rich: time and mobility.

- Timothy Ferriss

When I started the diamond business, no black person, period, was in it to do what we’re trying to do to change the industry. So I like to do things that I see clearly that are in my, you know, scope. And then, I had to figure how I get talented or smart business people around me to execute. That’s what I have to do.

- Russell Simmons

No company has a culture, every company is a culture.

- Peter Thiel

The opposite of love is indifference, and the opposite of happiness is boredom.

- Timothy Ferriss

Japanese businesspeople and companies are lacking in individuality.

- Tadashi Yanai

The more we share what’s happening around us, the more we understand how someone lives their life. The greater the understanding we have, the more empathy we have for each other. By and large, that reduces conflicts.

- Jack Dorsey

Given the uncertainty going into the Y2K quarter, we are very pleased with our quarterly results.

- John Chambers

Think like a queen. A queen is not afraid to fail. Failure is another steppingstone to greatness.

- Oprah Winfrey

Amazon made its first 10x improvement in a particularly visible way: they offered at least 10 times as many books as any other bookstore.

- Peter Thiel

I still get up fairly early around six, but I work out for an hour every morning, I read often while excercising and give myself some private team. I’ll speak with administrative my administrative assistant, Donna Hughes, who is an organizational genus on the way into the office and go through the day, so by the time I get to the office around 8:30 or 9:00 I can hit the ground running…In both my workday and my life, what I try to achieve is balance.

- David Novak

People are poor judges of importance and inflate minutiae to fill time and feel important.

- Timothy Ferriss

The greatest discovery of all time is that a person can change his future by merely changing his attitude.

- Oprah Winfrey

The common question that gets asked in business is, ‘why?’ That’s a good question, but an equally valid question is, ‘why not?’

- Jeff Bezos

There is one thing I would break up over, and that is if she caught me with another woman. I won’t stand for that.

- Steve Martin

I have worked at Nike and its predecessor company for 48 years. Some might call me a short timer.

- Phil Knight

The secret of getting ahead is getting started. The secret of getting started is breaking your complex overwhelming tasks into smaller manageable tasks, and then starting on the first one.

- Mark Twain

The longer we dwell on our misfortunes, the greater their power to harm us.

- Voltaire

Selling your company to the media is a necessary part of selling it to everyone else.

- Peter Thiel

Since Henry Ford. It is changing the way every idea is handled, every product is created, every person interacts. It’s not going to be willing to make a detour around your gig, it’s not going to be interested in giving you a permanent sinecure. No, the revolution doesn’t care.

- Seth Godin

An idealist is a person who helps other people to be prosperous.

- Henry Ford

I believe that unarmed truth and unconditional love will have the final word in reality. This is why right, temporarily defeated, is stronger than evil triumphant.

- Martin Luther King Jr.

People who are using it to sell things on Craigslist to holding garage sales – campaigns – the Obama campaign and the Romney campaign both used Square to raise funds.

- Jack Dorsey

SpaceX is only 12 years old now. Between now and 2040, the company’s lifespan will have tripled. If we have linear improvement in technology, as opposed to logarithmic, then we should have a significant base on Mars, perhaps with thousands or tens of thousands of people.

- Elon Musk

To be sure, real differences of opinion existed between the groups. Compared to pro-life participants, pro-choice participants had more favorable personal attitudes toward the pro-choice issues and less favorable attitudes toward the pro-life issues, and vice versa.

- John Chambers

All your ideas may be solid or even good .. But you have to Actually EXECUTE on them for them to matter.

- Gary Vaynerchuk

You hope that one or both of them win a race right before our race. I know that in the past, when Bill Elliott won it always boosted sales here.

- Ed Clark

It’s God’s will for you to live in prosperity instead of poverty. It’s God’s will for you to pay your bills and not be in debt.

- Joel Olsteen

Frequently I’ll be interviewing with somebody or talking and in about 15 minutes they’ll interrupt me mid-stream and say, ‘Oh my God, you’re nothing like I’d thought you’d be.’

- Larry Ellison

I used to have this debate with Steve Jobs, and he would always say, ‘You guys are doing too much stuff.’ He did a good job of doing one or two things really well. We’d like to have a bigger impact on the world by doing more things.

- Larry Page

The one essential character trait of any leader is personal integrity.

- David Novak

The jet stream is a very strong force and pushing a balloon into it is like pushing up against a brick wall, but once we got into it, we found that, remarkably, the balloon went whatever speed the wind went.

- Richard Branson

Every moment in business happens only once. The next Bill Gates will not build an operating system. The next Larry Page or Sergey Brin won’t make a search engine. And the next Mark Zuckerberg won’t create a social network. If you are copying these guys, you aren’t learning from them.

- Peter Thiel

If you look at space companies, they’ve failed either because they’ve had a technical solution where success was not a possible outcome, they were unable to attract a critical mass of talent, or they just ran out of money. The finish line is usually a lot further away than you think.

- Elon Musk

One of my biggest personal holdings is Rotana. That company has a very dominant force in the Middle East. It has around 45% of all the movie industry and around 75% of all the music.

- Prince Al Waleed Bin Talal Alsaud

The era of procrastination, of half-measures, of soothing and baffling expedients, of delays is coming to its close. In its place we are entering a period of consequences.

- Winston Churchill

[On January 30, 1964] With a hearty ichi ban Blue Ribbon Sports got off the ground on Monday with an order for 300 pairs of shoes.

- Phil Knight

There is a kind of intolerant spirit now abroad which arises out of the growing power of party and other machinery — a spirit which resents individual opinion, which clamours for uniformity and political Test Acts.

- Winston Churchill

The sad truth is, if you push hard enough, and if you’re so stubborn that you must have things your way, God will sometimes allow you to undertake a project without His blessing or at the wrong time. The problem with that, of course, is when you start something in your own strength and in your own timing, you’re going to have to finish it and maintain it in your own strength.

- Joel Olsteen

I heard about this man who fell into a pit, and while he was down there several people came by and offered their opinions. The Pharisee said, You deserve to be in the pit.” The Catholic said, You need to suffer while you’re in the pit.” The Baptist said, If you’d been saved, you wouldn’t have fallen into the pit.” The charismatic said, Just confess I’m not in the pit.” The mathematician said, Let me calculate how you fell into the pit.” The IRS agent said, Have you paid taxes on that pit?” The optimist said, Things could be worse.” The pessimist said, Things will get worse.

- Joel Olsteen

We can be certain that cities around the world will compete for the jobs that the next revival of the financial services industry will bring.

- Michael Bloomberg

If you are starting a business I believe it has to be your passion.

- David Robinson

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