Notable Quotables

The jack-of-all-trades seldom is good at any. Concentrate all of your efforts on one definite chief aim.

- Napoleon Hill

I’m a cynic about corporate democracy and boards.

- Carl Icahn

If humanity doesn’t land on Mars in my lifetime, I would be very disappointed.

- Elon Musk

Already know you that which you need.

- Yoda

Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.

- Sam Walton

The U.S. immigration laws are bad – really, really bad. I’d say treatment of immigrants is one of the greatest injustices done in our government’s name.

- Bill Gates

Duty makes us do things well, but love makes us do them beautifully.

- Zig Ziglar

Men sometimes stumble over the truth, but often pick themselves up and hurry off as though nothing had happened.

- Winston Churchill

India has the potential to be our biggest market in Asia, bigger than China, in as much as two to five years.

- John Chambers

A productive employee who is kept busy working at his or her job is far more likely to be happy at that job and less likely to look for employment elsewhere.

- Zig Ziglar

I think a lot of the American people feel more than a little disappointed that the high-water mark for human exploration was 1969. The dream of human space travel has almost died for a lot of people.

- Elon Musk

There is no sale without the story, no knockout without the setup.

- Gary Vaynerchuk

I’m not looking to exclude people, I’m looking to include them.

- Joel Olsteen

There is no doubt that as an economy grows in a great way like India has, that you have to step back and change your tax systems, because you start to get more disparities of wealth.

- Bill Gates

You cannot hang out with negative people and expect to live a positive life.

- Joel Olsteen

In the context of body redesign, there are two fundamental MEDs to keep in mind: To remove stored fat → do the least necessary to trigger a fat-loss cascade of specific hormones. To add muscle in small or large quantities → do the least necessary to trigger local (specific muscles) and systemic (hormonal2) growth mechanisms.

- Timothy Ferriss

Today is life – the only life you are sure of. Make the most of today. Get interested in something. Shake yourself awake. Develop a hobby. Let the winds of enthusiasm sweep through you. Live today with gusto.

- Dale Carnegie

The future of publishing is about having connections to readers and the knowledge of what those readers want.

- Seth Godin

Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands.

- Peter Drucker

Expect the best. Prepare for the worst. Capitalize on what comes.

- Zig Ziglar

Facebook is uniquely positioned to answer questions that people have, like, what sushi restaurants have my friends gone to in New York lately and liked? These are queries you could potentially do with Facebook that you couldn’t do with anything else, we just have to do it.

- Mark Zuckerberg

A great accomplishment shouldn’t be the end of the road, just the starting point for the next leap forward.

- Harvey Mackay

At the start of any business, keeping the cash flowing in is the entrepreneur’s most IMPORTANT JOB.

- Robert Kiyosaki

Heretics must believe. More than anyone else in an organization, it’s the person who’s challenging the status quo, the one who is daring to be great, who is truly present and not just punching a clock who must have confidence in her beliefs.Can you imagine Steve Jobs showing up for the paycheck? It’s nice to get paid. It’s essential to believe.

- Seth Godin

Leadership, on the other hand, is about creating change you believe in.

- Seth Godin

Being nice to people is just 20% of providing good customer service. The important part is designing systems that allow you to do the job right the first time. All the smiles in the world aren’t going to help you if your product or service is not what the customer wants,

- James L. Heskett

If you believe in what you are doing, then let nothing hold you up in your work. Much of the best work of the world has been done against seeming impossibilities. The thing is to get the work done.

- Dale Carnegie

You do things when the opportunities come along. I’ve had periods in my life when I’ve had a bundle of ideas come along, and I’ve had long dry spells. If I get an idea next week, I’ll do something. If not, I won’t do a damn thing.

- Warren Buffett

You may think there is a lot wrong with you, but there is also a lot right with you.

- Joel Olsteen

Value and purpose are about understanding the specific benefits you will help people receive if they receive what you have for them.

- Zig Ziglar

Earl Nightingale has inspired more people toward success and fortune than any other motivational speaker on the planet.

- Zig Ziglar

Marriage is like a game of chess except the board is flowing water, the pieces are made of smoke and no move you make will have any effect on the outcome.

- Jerry Seinfeld

Our customers call and e-mai us to say that’s how it feels when a Zappos box arrives. And that’s how we view this company.

- Tony Hsieh

One of the great things about Lanai is that the weather is always fabulous. Always 82 degrees and sunny. The problem is that, like California now, Lanai needs more water.

- Larry Ellison

Whatever you have, you must either use or lose.

- Henry Ford

Law and order exist for the purpose of establishing justice and when they fail in this purpose they become the dangerously structured dams that block the flow of social progress.

- Martin Luther King Jr.

Use your life to serve the world, and you will find that it also serves you.

- Oprah Winfrey

The startup uniform encapsulates a simple but essential principle: everyone at your company should be different in the same way—a tribe of like-minded people fiercely devoted to the company’s mission.

- Peter Thiel

I’m a little unusual: I’m a six-person-or-less extrovert.

- Reid Hoffman

Why settle for the ‘get by’ when in the long run the good costs less?

- Zig Ziglar

Like any well designed software product, Windows is designed, developed and tested as an integrated whole.

- Bill Gates

The record results for the third quarter once again demonstrate the ability of GE’s diverse mix of leading global businesses to deliver top-line growth, increased margins and strong cash generation.

- Jack Welch

And the pathetic part of it is that frequently those who have the least justification for a feeling of achievement bolster up their egos by a show of tumult and conceit which is truly nauseating. As Shakespeare put it: … man, proud man, / Drest in a little brief authority, / … Plays such fantastic tricks before high heaven / As make the angels weep.

- Dale Carnegie

I’m a big believer than a great bit is a great bit – if I go and see someone I love, like Robert Klein. I want to hear some classics and some new stuff. But a great stand-up bit takes a long time to really polish and perfect, and they’re beautiful things when they’re done.

- Jerry Seinfeld

I’m constantly amazed that owners and managers of all businesses don’t train their people to call the person who pays by credit card by name. It definitely makes the customer feel good and will be a factor in bringing them back to your place of business.

- Zig Ziglar

As an immigrant, I chose to live in America because it is one of the freest and most vibrant nations in the world. And as an immigrant, I feel an obligation to speak up for immigration policies that will keep America the most economically robust, creative and freedom-loving nation in the world.

- Rupert Murdoch

In some ways, running a successful business is a bit like coaching a football team. The fundamentals of football are blocking and tackling. The fundamentals of a business are it’s governing policies andprocesses. To carry out the metaphor, touchdowns are profits. The best business idea in the world cannot survive bad execution. So when you sit down to develop your workflow, internal policies, and business structure, be merciless, probe for weaknesses and assume that the worst will happen. – Jack Nadel (Author&Entrepreneur)

- Jack Nadel

It almost goes without saying that the team needs diversity of skills. Can you imagine a hockey team of goalies? Or a football team of quarterbacks? It doesn’t make sense. In the same way, organizations require diverse talents to succeed, each player taking his part.

- John Maxwell

After its return to China, Hong Kong has become an inseparable part of this large country by exerting its business strengths to become a vital member of the country and developing its four pillar industries, namely finance, commerce, shipping and professional services.

- Cheng Yu-tung

Hope for the best, but prepare for the worst.

- Jack Nadel

Successful people have fear, successful people have doubts, and successful people have worries. They just don’t let these feelings stop them.

- T. Harv Eker

A waitress goes up to Winston Churchill and says, ‘Sir, your drunk.’ To which he replies, ‘I may be drunk, miss, but in the morning I will be sober and you will still be ugly.

- Winston Churchill

I’ve learned that people will seldom let you down if they understand that your destiny is in their hands, and vice versa.

- Harvey Mackay

There are a lot of things that go into creating success. I don’t like to do just the things I like to do. I like to do things that cause the company to succeed. I don’t spend a lot of time doing my favorite activities.

- Michael Dell

Legacy is a stupid thing! I don’t want a legacy.

- Bill Gates

Self-driving cars are the natural extension of active safety and obviously something we should do.

- Elon Musk

Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn’t good enough anymore. If you really want a booming business, you have to create Raving Fans.

- Ken Blanchard and Sheldon Bowles

When you do the common things in life in an uncommon way, you will command the attention of the world

- George Washington Carver

I’m killing two birds at once, so to speak. Animal-based food kills people. This way, by going vegan… we get healthy and save animals. I’m being selfish, too, because if I can get my employees healthier, we cut down on sick days and gain more productivity.

- Stephen Wynn

I may be wrong. I frequently am. Let’s examine the facts.

- Dale Carnegie

You can always think of something like the Xbox 360 as a super set-top box that can do everything the set-top box does, but then have the graphics to do the games as well.

- Bill Gates

I built a steel plant from the grassroots, so I learned all the nuts and bolts. When there was a problem, I would be able to guide them, though I am not a technical person.

- Lakshmi Mittal

They did not die because of sickness or anything but because of hunger. I remember that and how people suffered.

- Lui Che Woo

Being a winner is much different from having the potential to win. Everyone has the potential, it’s what you do with that potential that really matters.

- Zig Ziglar

If the terrorists have the sympathy of people, it’s much harder to find them. So we need people on our side, and that leads us to be responsible leaders of the world, show some concern with the problems.

- George Soros

We have a big opportunity in China. We think the number of stores here can rival the number in North America.

- Howard Schultz

Kaczynski argued that modern people are depressed because all the world’s hard problems have already been solved. What’s left to do is either easy or impossible, and pursuing those tasks is deeply unsatisfying. What you can do, even a child can do; what you can’t do, even Einstein couldn’t have done.

- Peter Thiel

Being busy is most often used as a guise for avoiding the few critically important but uncomfortable actions.

- Timothy Ferriss

NO PURCHASE SHOULD EVER BE MADE IN A BUSINESS UNLESS IT IS JUSTIFIED BY AN INCREASE IN SALES.

- Robert Kiyosaki

If you don’t have a voice that forces you back to basics, you’re a dangerous person. Or to put it another way: You’re at risk, and the people with you are at risk. I’m not a daredevil. I don’t fly without a safety net.

- Stephen Wynn

Business is never so healthy as when, like a chicken, it must do a certain amount of scratching around for what it gets.

- Henry Ford

He who is without a newspaper is cut off from his species.

- P.T. Barnum

There are people who don’t like capitalism, and people who don’t like PCs. But there’s no-one who likes the PC who doesn’t like Microsoft.

- Bill Gates

In fact, technology has been the story of human progress from as long back as we know. In 100 years people will look back on now and say, ‘That was the Internet Age.’ And computers will be seen as a mere ingredient to the Internet Age.

- Reed Hastings

Software substitution, whether it’s for drivers or waiters or nurses – it’s progressing. Technology over time will reduce demand for jobs, particularly at the lower end of skill set.

- Bill Gates

Chambers have numerous committees and serving on one of them provides numerous networking opportunities as well as professional leadership development.

- American Business Magazine

It’s not the style of clothes one wears, neither the kind of automobiles one drives, nor the amount of money one has in the bank that counts. These mean nothing. It is simply service that measures success.

- George Washington Carver

MANAGING STRICTLY BY NUMBERS IS LIKE PAINTING BY NUMBERS Some things that you want to encourage will be quantifiable, and some will not. If you report on the quantitative goals and ignore the qualitative ones, you won’t get the qualitative goals, which may be the most important ones. Management purely by numbers is sort of like painting by numbers—it’s strictly for amateurs. At HP, the company wanted high earnings now and in the future. By focusing entirely on the numbers, HP got them now by sacrificing the future. Note that there were many numbers as well as more qualitative goals that would have helped: Was our competitive win rate increasing or declining? Was customer satisfaction rising or falling? What did our own engineers think of the products? By managing the organization as though it were a black box, some divisions at HP optimized the present at the expense of their downstream competitiveness. The company rewarded managers for achieving short-term objectives in a manner that was bad for the company. It would have been better to take into account the white box. The white box goes beyond the numbers and gets into how the organization produced the numbers. It penalizes managers who sacrifice the future for the short term and rewards those who invest in the future even if that investment cannot be easily measured. CLOSING THOUGHT It is easy to see that there are many ways for leaders to be misinterpreted. To get things right, you must recognize that anything you measure automatically creates a set of employee behaviors. Once you determine the result you want, you need to test the description of the result against the employee behaviors that the description will likely create. Otherwise, the side-effect behaviors may be worse than the situation you were trying to fix.

- Ben Horowitz

The soul of business is not making money but making people happy.

- Aliko Dangote

There is no elevator to success…you have to take the stairs.

- Zig Ziglar

You need to have extraordinary wisdom to be the forerunner.

- Ma Huateng

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