Quotees Archive

I read a lot of history, biographies, science, and novels ushering a reporter out the door with a hint of relief. I do not read management or economics.

- Peter Drucker

If the executive lets the flow of events determine what he does, what he works on, and what he takes seriously, he will fritter himself away “operating.” He may be an excellent man. But he is certain to waste his knowledge and ability and to throw away what little effectiveness he might have achieved. What the executive needs are criteria which enable him to work on the truly important, that is, on contributions and results, even though the criteria are not found in the flow of events.

- Peter Drucker

If you can’t measure something, you can’t manage it.

- Peter Drucker

If you want something new, you have to stop doing something old.

- Peter Drucker

In the Next Society’s corporation, top management will be the company. Everything else can be outsourced.

- Peter Drucker

Innovation is the specific instrument of entrepreneurship…the act that endows resources with a new capacity to create wealth.

- Peter Drucker

A decision without an alternative is a desperate gambler’s throw.

- Peter Drucker

A knowledge worker, is responsible for actions and decisions which are meant to contribute to the performance capacity of his organization. It is meant for every one of the men I call executives.

- Peter Drucker

A manager is responsible for the application and performance of knowledge.

- Peter Drucker

A person can perform only from strength. One cannot build performance on weakness, let alone on something one cannot do at all.

- Peter Drucker

Accept the fact that we have to treat almost anybody as a volunteer.

- Peter Drucker

An employer has no business with a man’s personality. Employment is a specific contract calling for a specific performance, and nothing else. Any attempt by an employer to go beyond this is usurpation. It is an immoral as well as illegal intrusion of privacy.

- Peter Drucker

And it is change that always provides the opportunity for the new and different. Systematic innovation therefore consists in the purposeful and organized search for changes, and in the systematic analysis of the opportunities such changes might offer for economic or social innovation.

- Peter Drucker

As a rule, theory does not precede practice. Its role is to structure and codify already proven practice. Its role is to convert the isolated and “atypical” from exception to “rule” and “system,” and therefore into something that can be learned and taught and, above all, into something that can be generally applied.

- Peter Drucker

Business has only two functions — marketing and innovation.

- Peter Drucker

Business, that’s easily defined – it’s other people’s money.

- Peter Drucker

But innovation and change make inordinate time demands on the executive. All one can think and do in a short time is to think what one already knows and to do as one has always done.

- Peter Drucker

But there seems to be little correlation between a man’s effectiveness and his intelligence, his imagination or his knowledge.

- Peter Drucker

Checking the results of a decision against its expectations shows executives what their strengths are, where they need to improve, and where they lack knowledge or information.

- Peter Drucker

Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you’ve got.

- Peter Drucker

Control has to be by feedback from the work done. The work itself has to provide the information. If it has to be checked all the time, there is no control.

- Peter Drucker

Converting a decision into action requires answering several distinct questions: Who has to know of this decision? What action has to be taken? Who is to take it? And what does the action have to be so that the people who have to do it can do it? The first and the last of these are too often overlooked—with dire results.

- Peter Drucker

Direct results always come first. In the care and feeding of an organization, they play the role calories play in the nutrition of the human body.

- Peter Drucker

Doing the right thing is more important than doing the thing right.

- Peter Drucker

Effective leadership is not about making speeches or being liked, leadership is defined by results not attributes.

- Peter Drucker

Effectiveness must be learned.

- Peter Drucker

1. What is our mission?2. Who is our customer?3. What does the customer value?4. What are our results?5. What is our plan?

- Peter Drucker

A decision is a judgment. It is a choice between alternatives. It is rarely a choice between right and wrong. It is at best a choice between “almost right” and “probably wrong”—but much more often a choice between two courses of action neither of which is provably more nearly right than the other.

- Peter Drucker

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