If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.
- Jeff Bezos
Quotees Archive
In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.
- Jeff Bezos
Infrastructure web services had to happen.
- Jeff Bezos
It is very difficult to get people to focus on the most important things when you’re in boom times.
- Jeff Bezos
I think there are going to be a bunch of tablet-like devices. It’s really a different product category.
- Jeff Bezos
I believe you have to be willing to be misunderstood if you’re going to innovate.
- Jeff Bezos
I don’t know about you, but most of my exchanges with cashiers are not that meaningful.
- Jeff Bezos
I don’t think that you can invent on behalf of customers unless you’re willing to think long-term, because a lot of invention doesn’t work. If you’re going to invent, it means you’re going to experiment, and if you’re going to experiment, you’re going to fail, and if you’re going to fail, you have to think long term.
- Jeff Bezos
I don’t want to use my creative energy on somebody else’s user interface.
- Jeff Bezos
I knew that if I failed I wouldn’t regret that, but I knew the one thing I might regret is not trying.
- Jeff Bezos
I like having the digital camera on my smart phone, but I also like having a dedicated camera for when I want to take real pictures.
- Jeff Bezos
I strongly believe that missionaries make better products. They care more. For a missionary, it’s not just about the business. There has to be a business, and the business has to make sense, but that’s not why you do it. You do it because you have something meaningful that motivates you.
- Jeff Bezos
I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.
- Jeff Bezos
I think that, ah, I’m a very goofy sort of person in many ways.
- Jeff Bezos
I think the definition of a book is changing.
- Jeff Bezos
I very much believe the Internet is indeed all it is cracked up to be.
- Jeff Bezos
I went to Princeton specifically to study physics.
- Jeff Bezos
I’m a big fan of all-you-can-eat plans, because they’re simpler for customers.
- Jeff Bezos
I’m a genetic optimist.
- Jeff Bezos
I’m skeptical of any mission that has advertisers at its centerpiece.
- Jeff Bezos
I’m skeptical that the novel will be ‘re-invented.’
- Jeff Bezos
I’ve always been at the intersection of computers and whatever they can revolutionize.
- Jeff Bezos
If you decide that you’re going to do only the things you know are going to work, you’re going to leave a lot of opportunity on the table.
- Jeff Bezos
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
- Jeff Bezos
A company shouldn’t get addicted to being shiny, because shiny doesn’t last.
- Jeff Bezos
A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.
- Jeff Bezos
All businesses need to be young forever. If your customer base ages with you, you’re Woolworth’s.
- Jeff Bezos
Amazon.com strives to be the e-commerce destination where consumers can find and discover anything they want to buy online.
- Jeff Bezos
Because, you know, resilience – if you think of it in terms of the Gold Rush, then you’d be pretty depressed right now because the last nugget of gold would be gone. But the good thing is, with innovation, there isn’t a last nugget. Every new thing creates two new questions and two new opportunities.
- Jeff Bezos
But there’s so much kludge, so much terrible stuff, we are at the 1908 Hurley washing machine stage with the Internet. That’s where we are. We don’t get our hair caught in it, but that’s the level of primitiveness of where we are. We’re in 1908.
- Jeff Bezos
Cultures, for better or worse, are very stable.
- Jeff Bezos
Ebooks had to happen.
- Jeff Bezos
Failure comes part and parcel with invention. It’s not optional. We understand that and believe in failing early and iterating until we get it right. When this process works, it means our failures are relatively small in size (most experiments can start small), and when we hit on something that is really working for customers, we double-down on it with hopes to turn it into an even bigger success.
- Jeff Bezos
For many people, extended reading sessions on an LCD display cause eyestrain.
- Jeff Bezos
For people who are readers, reading is important to them.
- Jeff Bezos
Frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.
- Jeff Bezos
