Get Vaccinated From The Entitlement And Justification Epidemic – Episode 1 – Part 1
Do you struggle with millennial to everything? Are you struggling to figure out how to move ahead in your career or job? In this particular episode, Caleb Taylor sits down with Jim Cathcart to breakdown the specifics of what every business owner can do in order to begin moving ahead. This is one of our Mailback episodes where we answer questions from viewers like you who have business questions. Jim Cathcart is a worldwide Keynote speaker and Golden Gavel Award winner for his public speaking. Make sure that you are taking detailed notes during this training. As a business owner, one of the easiest thing that you can do when you have certain parts of your business controlled by others is to provide a customer service experience that is better than everybody else’s. Zappos.com built their entire business upon customer service. People will tell stories about the customer service experience that they have had with customer service representatives at their company. It is unbelievable to the extent that their representatives will go in order to satisfy the customers. If you want to grow your business as a taxi cab driver, then make sure that you check out this episode in the specific action steps that Jim Cathcart gives you. Make sure that you are smiling and interacting with every customer that you encounter. Engagement with your customer base is huge in the world of customer service. Furthermore, if you enjoy this training, make sure that you come out one of our intensive business coaching workshops where we teach you 15 hours of business coaching principles from proven best practices that will allow you to achieve your time in financial freedom goals. If you need a business social hold you accountable in work directly with you to develop the systems for your business, make sure that you sign-up for one of our one on one business coaching assessments.
