Notable Quotables

Everything that works in sales has been done already. Just keep track of the crap that you buy, or the awesome stuff that you buy, and decide what was the trigger, and then just sell to people like you. It’s really that easy – and that’s what I do.

- Timothy Ferriss

We need to think of chronic disease, hypertension, cancer, like H1N1. In fact, there’s an epidemic of chronic disease.

- Patrick Soon-Shiong

By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it’s time to do business.

- Harvey Mackay

If you want to conquer fear, don’t sit at home and think about it. Go out and get busy.

- Dale Carnegie

Reduce your plan to writing. The moment you complete this, you will have definitely given concrete form to the intangible desire.

- Napoleon Hill

One of the greatest failures to execute is the lack of follow-up. This seems so obvious, yet very few companies place as much emphasis on accountability as they do on figuring what they want to get done. Steve Reinemund, who was president of Pizza Hut when I was head of marketing there, is the best I’ve ever seen on this front. He always carried a three-by-five note card in his shirt pocket. When saw something that needed to be done, he’d pull out the card and write it down. Like everyone else who witnessed this, I quickly realized that I had better write down the same things because he’d surely be on me until they got done. Steve got results everywhere he went, whether it was as president of Pizzas Hut or Frito-Lay or chairman of PepsiCo, because he made a point of following up. People often lose track of what they’ve talked about in meetings of what they promised to do, but when you write it down, you won’t forget it.

- David Novak

There are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these four contacts: what we do, how we look, what we say, and how we say it.

- Dale Carnegie

One day President Roosevelt told me that he was asking publicly for suggestions about what the war should be called. I said at once ‘The Unnecessary War’.

- Winston Churchill

30 MAJOR CAUSES OF FAILURE: – Napoleon Hill (on leadership and management)

- Napoleon Hill

By June this year, the [Henderson] Group had sold approximately 9,500 residential units totally around HK$21 billion in aggregate value.

- Lee Shau Kee

‘I don’t know’ has become ‘I don’t know yet’.

- Bill Gates

A man who succeeds in life must sometimes go against the current.

- Ron Chernow

When one door closes, another opens; but we often look so long and so regretfully upon the closed door that we do not see the one which has opened for us.

- Alexander Graham Bell

Legacy is a stupid thing! I don’t want a legacy.

- Bill Gates

From the start, I wanted PayPal to be tightly knit instead of transactional.

- Peter Thiel

I never did anything by accident, nor did any of my inventions come by accident; they came by work.

- Thomas Edison

You don’t learn to walk by following rules. You learn by doing and falling over.

- Richard Branson

I DECLARE I am special and extraordinary. I am not average! I have been custom-made. I am one of a kind. Of all the things God created, what He is the most proud of is me. I am His masterpiece, his most prized possession. I will keep my head held high, knowing I am a child of the most high God, made in his very image. This is my declaration.

- Joel Olsteen

Don’t be trapped by dogma — which is living with the results of other people’s thinking.

- Steve Jobs

Social and digital media is a bullet train, and that bullet train is not coming home.

- Howard Schultz

We think that athletes are human beings and have foibles just like human beings do…

- Phil Knight

Some people keep God in a Sunday morning box and say, ‘Hey, I did my religious duty.’ That’s fine, but the scripture says to pray without ceasing. And I think that means all through the day you’re talking to God. Even if it’s in your thoughts.

- Joel Olsteen

There are no longer any great jobs where someone else tells you precisely what to do.

- Seth Godin

I spend a lot of time reading.”-Bill Gates, Entrepreneur and founder of Microsoft

- Bill Gates

The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.

- Jeff Bezos

the ability to deal with people is as purchasable a commodity as sugar or coffee. And I will pay more for that ability,” said John D., than for any other under the sun.

- Dale Carnegie

There are people who don’t like capitalism, and people who don’t like PCs. But there’s no-one who likes the PC who doesn’t like Microsoft.

- Bill Gates

You can be in the storm, but don’t let the storm get in you.

- Joel Olsteen

Management will endeavour to actively encourage staff to broaden their experiences and job knowledge for extensive application in the process of improving the Group’s operational and competitive performance. Combined with our strengths in both entrepreneurial spirit and managerial professionalism, this would result in the creation of a leading edge honed in a relentless drive for operational excellence in the Group’s future pursuits.

- Cheng Yu-tung

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it’s amazing what they can accomplish.

- Sam Walton

As companies move to web-based computing they get a lot more servers, which are difficult to manage and control. All kinds of problems can arise – security, quality and worms.

- Ben Horowitz

If you pick the right people and give them the opportunity to spread their wings and put compensation as a carrier behind it you almost don’t have to manage them.

- Jack Welch

When you come in to court as a plaintiff or as a defendant, it is terribly important that you look up at the bench and feel that that person represents you and will understand you, that that person is reflective of our community and of our society.

- Michael Bloomberg

Nobody in the heavens above or on the earth beneath or in the waters under the earth will ever object to your saying: ‘I may be wrong. Let’s examine the facts.

- Dale Carnegie

That old law about ‘an eye for an eye’ leaves everybody blind. The time is always right to do the right thing.

- Martin Luther King Jr.

Many people spend more time in planning the wedding than they do in planning the marriage.

- Zig Ziglar

Fear is the path to the dark side. Fear leads to anger. Anger leads to hate. Hate leads to suffering.

- Yoda

Gold is a kind of mortar and offers a form of capital preservation. We’re still bullish about gold.

- Lee Shau Kee

Corruption is one of the most common reasons I hear in views that criticize aid.”

- Bill Gates

Follow these five decision steps when hiring someone: Understand the job, consider three to five people, study candidates performance records to find their strengths, talk to the candidates’ colleagues about them, and once hired, explain the assignment to the new employee.

- Peter Drucker

If you look at the purported dangers of salt or fat, there is no consensus of support in scientific literature. So I would ask first: ‘Is it possible to have an informed government that actually follows the science?’ From what I’ve seen, it’s not likely.

- Timothy Ferriss

Make a point to continually search for a better way of doing things, even when things are going well, to ensure that a better alternative has not been overlooked and to keep your creative talents in practice.

- John C. Maxwell

The person who gets the farthest is generally the one who is willing to do and dare. The sure-thing boat never gets far from shore.

- Dale Carnegie

It takes the same effort to think small than to think big. But to think big frees you from the insignificant details.

- Jorge Paulo Lemann

Don’t solicit feedback on your product, your idea, or your business just for validation purposes. Be really careful about that. You want to tell the people that can help move your idea forward. But if you’re just looking to your friend, coworker, husband, wife, for validation, be careful. Because out of love… a lot of people will express some concerns, and it can stop a lot of multi-million dollar ideas right in their tracks.

- Sara Blakely

Businesses often forget the culture, and ultimately, they suffer for it because you can’t deliever good service from unhappy employees.

- Tony Hsieh

Every day brings a chance for you to draw in a breath, kick off your shoes, and dance.

- Oprah Winfrey

Your story needs to move people’s spirits and build their goodwill, so that when you finally do ask them to buy from you, they feel like you’ve given them so much it would be almost rude to refuse.

- Gary Vaynerchuk

I do love email. Wherever possible I try to communicate asynchronously. I’m really good at email.

- Elon Musk

if you want to achieve consistent performance, you need both parts of a 20 Mile March: a lower bound and an upper bound, a hurdle that you jump over and a ceiling that you will not rise above, the ambition to achieve and the self-control to hold back.

- James C. Collins

Software innovation, like almost every other kind of innovation, requires the ability to collaborate and share ideas with other people, and to sit down and talk with customers and get their feedback and understand their needs.

- Bill Gates

We beat our expectations in the run up to Christmas and this time last year we had particularly high stock levels leading to a bigger clearance.

- Simon Wolfson

More business decisions occur over lunch and dinner than any other time, yet no MBA courses are given on the subject.

- Peter Drucker

There’s no recipe for motivating teams when your business has turned to crap.

- Ben Horowitz

It’s through curiosity and looking at opportunities in new ways that we’ve always mapped our path at Dell. There’s always an opportunity to make a difference.

- Michael Dell

“Trust me.” That’s what a CEO says every day to her employees. Trust me: This will be a good company. Trust me: This will be good for your career. Trust me: This will be good for your life. A layoff breaks that trust. In order to rebuild trust, you have to come clean.

- Ben Horowitz

Profitability comes from loyalty, productivity, and having a character base from which to work.

- Zig Ziglar

You do things when the opportunities come along. I’ve had periods in my life when I’ve had a bundle of ideas come along, and I’ve had long dry spells. If I get an idea next week, I’ll do something. If not, I won’t do a damn thing.

- Warren Buffett

Here is the salient fact which distinguishes the English Revolution from all others: that those who wielded irresistible physical force were throughout convinced that it could give them no security. Nothing is more characteristic of the English people than their instinctive reverence even in rebellion for law and tradition. Deep in the nature of the men who had broken the King’s power was the conviction that law in his name was the sole foundation on which they could build.

- Winston Churchill

When you have no one to answer to, vendetta as investment strategy is as legitimate as anything.

- Carl Icahn

Well, you know, News Corp is the only real media global – that has a global presence that’s involved in TV production, in movies, in publishing, in newspapers, digital media, et cetera. So for a company like that to function, clearly it does not depend only on Rupert Murdoch or James Murdoch.

- Prince Al Waleed Bin Talal Alsaud

Gays are some of the nicest, kindest, most loving people in the world.

- Joel Olsteen

I did not like the way I looked in a pair of white pants.

- Sara Blakely

I really good at simplifying things. I think that’s my main strength. Taking something that’s fairly complex down to it’s essence. That’s what I love doing. That’s what I love thinking about.

- Jack Dorsey

As long as you’re living in regret, focused on the negative things of the past, you won’t move ahead to the bright future God has in store. You need to let go of what didn’t work out. Let go of your hurts and pains. Let go of your mistakes and failures. You can’t do anything about the past, but you can do something about right now.

- Joel Olsteen

The challenge, it turns out, isn’t in perfecting your ability to know when to start and when to stand by.

- Seth Godin

Each morning before breakfast, Rockefeller led the family in prayer, charging out a penny fine to latecomers.

- Ron Chernow

Try to build bridges of understanding. Don’t build higher barriers of misunderstanding.

- Dale Carnegie

The internet population is going up and up. I am confident that this will be a huge market.

- Robin Li

The more we share what’s happening around us, the more we understand how someone lives their life. The greater the understanding we have, the more empathy we have for each other. By and large, that reduces conflicts.

- Jack Dorsey

I don’t know why you should be proud of something. It doesn’t make you any better or worse. You are what you are.

- Michael Bloomberg

An apology? Bah! Disgusting! Cowardly! Beneath the dignity of any gentleman, however wrong he might be.

- Steve Martin

Control, control, you must learn control!

- Yoda

The Effective Executive itself is not a book on what people at the top do or should do. It is addressed to everyone who, as a knowledge worker, is responsible for actions and decisions which are meant to contribute to the performance capacity of his organization

- Peter Drucker

We can be civil. We can still be friends, and be Democrats and Republicans, and have different views.

- Joel Olsteen

The biggest cowards are managers who don’t let people know where they stand.

- Jack Welch

If you take a strong stance and have a clear opinion or statement on any subject online, you’re going to polarize people. And without that polarity, there’s no discussion. Discussion is what I want, which means that I’m fine with the consequences.

- Timothy Ferriss

It’s a libel to say that I use my newspapers to support my other business interests. The fact is, I haven’t got any other business interests.

- Rupert Murdoch

So much of the downstream revenue is linked to that initial excitement, to how much revenue is produced in the domestic box office. For example, what we pay for a film three years later is highly correlated to how well it did in the box office.

- Reed Hastings

Reaching the top is a monumental achievement, but remaining there may be the most spectacular feat of all.

- John C. Maxwell

There are two kinds of pride, both good and bad. ‘Good pride’ represents our dignity and self-respect. ‘Bad pride’ is the deadly sin of superiority that reeks of conceit and arrogance.

- John C. Maxwell

by breakthrough, broken into three broad stages: disciplined people, disciplined thought, and disciplined.

- James C. Collins

You’re never going to get the amount of CO2 emitted to go down unless you deal with the one magic metric, which is CO2 per kilowatt-hour.

- Bill Gates

A much better idea would have been to give the problem to the people who could not only fix it, but who would also be personally excited and motivated to do so.

- Ben Horowitz

Big companies have always needed and cooperated in areas where it made sense.

- Larry Page

America’s leaders need to put their feet in the shoes of working Americans.

- Howard Schultz

We see no indications in the marketplace that the radical Internet business transformation in practices like customer service, supply-chain management, employee training, empowerment, and e-commerce that is taking place around the world today is slowing — in fact, we believe it is accelerating globally.

- John Chambers

Our goal is very simply to become the desktop for e-businesses.

- Larry Ellison

I believe in the dignity of labor, whether with head or hand; that the world owes no man a living but that it owes every man an opportunity to make a living.

- John D. Rockefeller

There is a real magic in enthusiasm. It spells the difference between mediocrity and accomplishment.

- Norman Vincent Peale

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