Notable Quotables

Starting a new South Indian restaurant is a really hard way to make money. If you lose sight of competitive reality and focus on trivial differentiating factors—maybe you think your naan is superior because of your great-grandmother’s recipe—your business is unlikely to survive.

- Peter Thiel

What did I do that was right—and in what way could I have improved my performance? What lessons can I learn from that experience?

- Dale Carnegie

Initiative and starting are about neither of these. They are about “let’s see” and “try.” If there’s no clear right answer, perhaps the thing you ought to do is something new. Something new is often the right path when the world is complicated.

- Seth Godin

You probably can’t be the Google of 2014 in terms of compensation or perks, but you can be like the Google of 1999 if you already have good answers about your mission and team.

- Peter Thiel

It’s lonely at the top. Ninety-nine percent of people in the world are convinced they are incapable of achieving great things, so they aim for the mediocre. The level of competition is thus fiercest for ‘realistic’ goals, paradoxically making them the most time and energy-consuming.

- Timothy Ferriss

Document in writing every agreement or important conversation with suppliers and customers.

- Jack Nadel

Don’t become a wandering generality. Be a meaningful specific.

- Zig Ziglar

Most people have bosses who hire them to fill a slot in the work chart and to do what they are told. And most people who are doing what they are told feel safe, it feels reliable.

- Seth Godin

When I hear people debate the ROI of social media? It makes me remember why so many business fail. Most businesses are not playing the marathon. They’re playing the sprint. They’re not worried about lifetime value and retention. They’re worried about short-term goals.

- Gary Vaynerchuk

The only definition by which America’s best days are behind it is on a purely relative basis.

- Bill Gates

I never hid my thoughts or feelings. During a business meeting I could get so emotionally charged and involved that I’d stammer out what others might consider to be outrageous things like, My six year old could do better than that! Or Don’t Walter Cronkite me!

- Solutions

Tip #17 – Perceived value is what sells. Real value is what repeats.

- Jack Nadel

This presents more of a challenge, given our current size and market leadership.

- John Chambers

You either trust someone day one until they prove you wrong, or you say, ‘I don’t trust you until you show me I can trust you.’ I’m the latter.

- Charles Ergen

You need to live in a dome initially, but over time you could terraform Mars to look like Earth and eventually walk around outside without anything on… So it’s a fixer-upper of a planet.

- Elon Musk

Comparing Apple to Netflix is like comparing apples to oranges, especially if the oranges made so many mistakes that people stopped eating oranges and just went back to Blockbuster.

- Reed Hastings

FATHER FORGETS W. Livingston Larned Listen, son: I am saying this as you lie asleep, one little paw crumpled under your cheek and the blond curls stickily wet on your damp forehead. I have stolen into your room alone. Just a few minutes ago, as I sat reading my paper in the library, a stifling wave of remorse swept over me. Guiltily I came to your bedside. There are the things I was thinking, son: I had been cross to you. I scolded you as you were dressing for school because you gave your face merely a dab with a towel. I took you to task for not cleaning your shoes. I called out angrily when you threw some of your things on the floor. At breakfast I found fault, too. You spilled things. You gulped down your food. You put your elbows on the table. You spread butter too thick on your bread. And as you started off to play and I made for my train, you turned and waved a hand and called, ‘Goodbye, Daddy!’ and I frowned, and said in reply, ‘Hold your shoulders back!’ Then it began all over again in the late afternoon. As I came up the road I spied you, down on your knees, playing marbles. There were holes in your stockings. I humiliated you before your boyfriends by marching you ahead of me to the house. Stockings were expensive – and if you had to buy them you would be more careful! Imagine that, son, from a father! Do you remember, later, when I was reading in the library, how you came in timidly, with a sort of hurt look in your eyes? When I glanced up over my paper, impatient at the interruption, you hesitated at the door. ‘What is it you want?’ I snapped. You said nothing, but ran across in one tempestuous plunge, and threw your arms around my neck and kissed me, and your small arms tightened with an affection that God had set blooming in your heart and which even neglect could not wither. And then you were gone, pattering up the stairs. Well, son, it was shortly afterwards that my paper slipped from my hands and a terrible sickening fear came over me. What has habit been doing to me? The habit of finding fault, of reprimanding – this was my reward to you for being a boy. It was not that I did not love you; it was that I expected too much of youth. I was measuring you by the yardstick of my own years. And there was so much that was good and fine and true in your character. The little heart of you was as big as the dawn itself over the wide hills. This was shown by your spontaneous impulse to rush in and kiss me good night. Nothing else matters tonight, son. I have come to your bedside in the darkness, and I have knelt there, ashamed! It is a feeble atonement; I know you would not understand these things if I told them to you during your waking hours. But tomorrow I will be a real daddy! I will chum with you, and suffer when you suffer, and laugh when you laugh. I will bite my tongue when impatient words come. I will keep saying as if it were a ritual: ‘He is nothing but a boy – a little boy!’ I am afraid I have visualized you as a man. Yet as I see you now, son, crumpled and weary in your cot, I see that you are still a baby. Yesterday you were in your mother’s arms, your head on her shoulder. I have asked too much, too much. Instead of condemning people, let’s try to understand them. Let’s try to figure out why they do what they do. That’s a lot more profitable and intriguing than criticism; and it breeds sympathy, tolerance and kindness. ‘To know all is to forgive.

- Dale Carnegie

You can conquer almost any fear if you will only make up your mind to do so. For remember, fear doesn’t exist anywhere except in the mind.

- Dale Carnegie

I’m not a public official. I’m a businessman, I’m a builder, I’m a planner.

- Donald Bren

I like pigs. Dogs look up to us. Cats look down on us. Pigs treat us as equals.

- Winston Churchill

People with the right kind of ambition would not likely use the word play to describe their effort to work as a team to build something substantial. Finally, people who use the “me” prism find it natural and obvious to speak in terms of “building out my résumé” while people who use the “team” prism find such phrases to be somewhat uncomfortable and awkward, because they clearly indicate an individual goal that is separate from the team goal.

- Ben Horowitz

The typical small business owner is only 10 percent Entrepreneur, 20 percent Manager, and 70 percent Technician.

- Michael Gerber

You want to do good things, and once you’ve done a couple of good things in a row, you think ‘Well gee, let’s not mess this up.’ But I am lucky at this point that I have something I really love to do, and it completely holds my attention. I never feel frustrated by it.

- Jerry Seinfeld

It’s not sufficient that I succeed, everyone else must fail.

- Larry Ellison

Always treat your employees exactly as you want them to treat your best customers.

- Stephen R. Covey

The reason we should do a carbon tax is because it’s the right thing to do. It’s economics 101, elementary stuff.

- Elon Musk

Big companies have trouble with innovation. Innovation is about bad ideas, or ideas that look like bad ideas. That’s the fundamental thing.

- Ben Horowitz

To be Jedi is to face the truth, and choose. Give off light, or darkness, Padawan. Be a candle, or the night.

- Yoda

All you can do is every day, try to solve a problem and make your company better. You can’t worry about it, you can’t panic when you look at the stock market’s decline. You get frozen like a deer in the headlights. All you can do is all you can do.

- Larry Ellison

Despite incessant dissappointment, he doggedly pursued a position. Each morning, he left his boardinghouse at eight o’ clock, clothed in a dark suit with a high collar and black tie, to make his rounds of appointed firms. This grimly determined trek went on each day, six days per week for six consecutive weeks, until late in the afternoon. The streets were so hot and hard that he grew footsore from pacing them. His perseverance surely owed something to his desire to end his reliance upon his fickle father. At one point, Bill (his father) suggested that if John didn’t find work he might have to return to the country; the thought of such dependence upon his father made a cold chill run down his spine, Rockefeller later said. Because he approached his job hunt devoid of any doubt or self-pity, he could stare down discouragement. I was working every day at my business –the business of looking for work. I put in my full time at this everyday. He was a confirmed exponent of positive thinking. With almost thirty thousand inhabitants, Cleveland was a boom town that would have thrilled any young man avid for business experience. It had drawn many transplants from New England who had brought along the Puritan mores and Yankee trading culture of their old hometowns. While the streets were largely unpaved and the town lacked a sewage system, Cleveland was expanding rapidly, with immigrants pouring in from Germany and England as well as the Eastern seaboard. The plenty if the Midwest passed through the commercial crossroads of the Western Reserve: coal from Pennsylvania and West Virginia, iron ore from around Lake Superior, salt from Michigan, grain and corn from the plains states. As a port on Lake Erie and the Ohio Canal, Clevelend was a natural hub for transportation networks. When the Cleveland Colombus and Cincinatti Railroad arrived in 1951, it created excellent opportunities for transport by both water and rail, and nobody would more brilliantly exploit these options than John D. Rockefeller. For all the thriving waterfront commerce, the job prospects were momentarily bleak. No one wanted a boy, and very few showed any overwhelming anxiety to talk with me on the subject, said Rockefeller. When he exhausted his list he simply started over from the top and visited several firms two or three times. Another boy might have been crestfallen, but Rockefeller was the sort of stubborn person who only grew more determined with rejection.Then, on the morning of September 26th 1855, he walked into the offices of Hewitt & Tuttle, commission merchants and produce shippers on Mervin Street. He was interviewed by Henry B. Tuttle, the junior partner, who needed help with his books and asked him to return after lunch. Ecstatic, Rockefeller walked with restraint from the office, but when he got downstairs and rounded the corner he skipped down the street in pure joy. Even as an elderly man, he a saw the moment as endowed with high drama: All my future seemed to hinge on that day: and I often tremble when I ask myself the question: What if I had not got the job?In a fever of anxiety, Rockefeller awaited until the noonday meal was over, then returned to the office, where he was interviewed by senior partner Iasacc L. Newton. Owner of a good deal of Cleveland real estate and a mighty capitalist indeed. After scutinizing the boy’s penmanship, he clared we’ll give you a chance. They were evidently in urgent need of an assistant bookkeeper, since they told Rockefeller to hang up his coat and go straight to work without any mention of wages. In those days, it wasn’t unusual for an adolescent to serve an unpaid apprenticeship, and it was three months before John received his first humble retroactive pay. For the rest of his life he would honor September 26th as JOB DAY and celebrate it with more genuine brio than his birthday. One is tempted to say that his real life began on that day, that he was born again in business as he would be in the Erie Street Baptist Mission Church. All the latent dynamism that had been dormant during his country youth would now quicken into robust, startling life in the business world. He was finally liberated from Big Bill (his father), the endless flight from town to town, the whole crazy upside-down world of his boyhood.

- Ron Chernow

I was born on the other side of the tracks, in public housing in Brooklyn, New York. My dad never made more than $20,000 a year, and I grew up in a family that lost health insurance. So I was scarred at a young age with understanding what it was like to watch my parents lose access to the American dream.

- Howard Schultz

It means the ability to go, go, go – to thrive on action and relish change. People with positive energy are generally extroverted and optimistic. They make conversation and friends easily. They start the day with enthusiasm and usually end it that way too, rarely seeming to tire in the middle. They don’t complain about working hard: they love to work. They also love to play. People with positive energy just love life.

- Jack Welch

It is clear that for many of our members two websites would make things more difficult, so we are going to keep Netflix as one place to go for streaming and DVDs.

- Reed Hastings

But you are the average of the five people you associate with most, so do not underestimate the effects of your pessimistic, unambitious, or disorganized friends. If someone isn’t making you stronger, they’re making you weaker.

- Timothy Ferriss

Nowhere are the benefits of closer economic ties more pronounced than in Mainland China and Hong Kong. The two places have their own advantages. One has the manpower, natural resources and manufacturing might, while the other has the management skills and marketing know-how.

- Cheng Yu-tung

When nine hundred years old you reach, look as good, you will not, hmmmm?

- Yoda

business to be paid a salary of over a million dollars a year.

- Dale Carnegie

It’s hard to tell with these Internet startups if they’re really interested in building companies or if they’re just interested in the money. I can tell you, though: If they don’t really want to build a company, they won’t luck into it. That’s because it’s so hard that if you don’t have a passion, you’ll give up.

- Steve Jobs

Until you make the effort to get to know someone or something, you don’t know anything.

- Ben Horowitz

It’s in the difficult times that we’re growing and you can’t just rebuke everything hard. We’ve got to endure it and fight the good fight of faith and pass the test.

- Joel Olsteen

Movies always are open to being remade because times change so much, and the tempo of movies changes. I think of it like a James Bond. They can have different actors play the same role… I’ve had people come up to me and say, ‘We want to remake ‘The Jerk’ with so and so.’ And I say, ‘Fine.’ It just doesn’t bother me. It’s an honor actually.

- Steve Martin

Helping convene global stakeholders to establish a set of measurable, actionable and consensus-built goals focused on extreme poverty is invaluable.

- Bill Gates

Establish good internal controls over the handling of cash. The people who record the cash receipts on the bank deposits must be different from those who post it to the accounts receivable and general ledger.

- Robert Kiyosaki

One has to live with the fact that some corporate decisions are going to be wrong. As long as most of the decisions are right.

- Michael Otto

Niklas Zennstroem has a thorough background as a successful entrepreneur with extensive expertise in areas such as IT and online.

- Stefan Persson

Within the first year of launching my company, Spanx, I decided to go over to England and cold-call Harrods, Harvey Nichols, and Selfridges the same way I had cold-called Neiman Marcus, Saks, Nordstrom, and Bloomingdale’s here in the United States.

- Sara Blakely

The first thing to recognize is that no startup has time to do optional things.

- Ben Horowitz

If you get up in the morning and think the future is going to be better, it is a bright day. Otherwise, it’s not.

- Elon Musk

Positive thinking will let you do everything better than negative thinking will.

- Zig Ziglar

Outside of your relationship with God, the most important relationship you can have is with yourself. I don’t mean that we are to spend all our time focused on me, me, me to the exclusion of others. Instead, I mean that we must be healthy internally—emotionally and spiritually—in order to create healthy relationships with others. Motivational pep talks and techniques for achieving success are useless if a person is weighed down by guilt, shame, depression, rejection, bitterness, or crushed self-esteem. Countless marriages land on the rocks of divorce because unhealthy people marry thinking that marriage, or their spouse, will make them whole. Wrong. If you’re not a healthy single person you won’t be a healthy married person. Part of God’s purpose for every human life is wholeness and health. I love the words of Jesus in John 10:10: “I came that they may have life, and have it abundantly.” God knows we are the walking wounded in this world and He wants the opportunity to remove everything that limits us and heal every wound from which we suffer. Some wonder why God doesn’t just “fix” us automatically so we can get on with life. It’s because He wants our wounds to be our tutors to lead us to Him. Pain is a wonderful motivator and teacher! When the great Russian intellectual Aleksandr Solzhenitsyn was released from the horrible Siberian work camp to which he was sent by Joseph Stalin, he said, “Thank you, prison!” It was the pain and suffering he endured that caused his eyes to be opened to the reality of the God of his childhood, to embrace his God anew in a personal way. When we are able to say thank you to the pain we have endured, we know we are ready to fulfill our purpose in life. When we resist the pain life brings us, all of our energy goes into resistance and we have none left for the pursuit of our purpose. It is the better part of wisdom to let pain do its work and shape us as it will. We will be wiser, deeper, and more productive in the long run. There is a great promise in the New Testament that says God comes to us to comfort us so we can turn around and comfort those who are hurting with the comfort we have received from Him (see 2 Corinthians 1:3–4). Make yourself available to God and to those who suffer. A large part of our own healing comes when we reach out with compassion to others.

- Zig Ziglar

People should pursue what they’re passionate about. That will make them happier than pretty much anything else.

- Elon Musk

The reality is that I surround myself with very smart, very strong people – including my ex-wives.

- Ronald Perelman

Don’t grow accustomed to living with less, doing less, and being less to the point that you eventually sit back and accept it.

- Joel Olsteen

Our main business is not to see what lies dimly at a distance, but to do what lies clearly at hand.

- Dale Carnegie

Each failure to sell will increase your chances for success at your next attempt.

- Og Mandino

I get calls from everybody asking if I know of any drivers, anybody they can hire.

- Jack Taylor

One piece of advice that always stuck in my mind is that people should be respected and trusted as people, not because of their position or title.

- Herb Kelleher

Wall Street is the only place that people ride to in a Rolls Royce to get advice from those who take the subway.

- Warren Buffett

Being a good husband is like being a good stand-up comic – you need ten years before you can even call yourself a beginner.

- Jerry Seinfeld

The good-to-great leaders never wanted to become larger-than-life heroes. They never aspired to be put on a pedestal or become unreachable icons. They were seemingly ordinary people quietly producing extraordinary results.

- James C. Collins

Happiness does not depend on any external conditions, it is governed by our mental attitude.

- Dale Carnegie

China gets their oil from Libya. Why isn’t China involved? They’re going out spending billions of dollars a day on trying to take over the world economically. And we’re spending billions and billions and billions of dollars on policing the world. Why isn’t China involved with Libya? That – we don’t get oil from Libya, China does.

- Donald Trump

I believe that the biggest problem that humanity faces is an ego sensitivity to finding out whether one is right or wrong and identifying what one’s strengths and weaknesses are.

- Ray Dalio

Where my reason, imagination or interest were not engaged, I would not or I could not learn.

- Winston Churchill

Poke the box How do computer programmers learn their art? Is there a step-by-step process that guarantees you’ll get good? All great programmers learn the same way. They poke the box. They code something and see what the computer does. They change it and see what the computer does. They repeat the process again and again until they figure out how the box works. The box might be a computer or it might be a market or it might be a customer or it might be your boss. It’s a puzzle, one that can be solved in only one way—by poking.

- Seth Godin

Fortunately for India, it has got a growing economy. If it is doing the right things with taxation and focusing on the right areas for human development, it is going to have no problem, over a period of time, taking care of its own needs.

- Bill Gates

This presents a very curious phenomenon. There are two synergistic approaches for increasing productivity that are inversions of each other: 1. Limit tasks to the important to shorten work time (80/20). 2. Shorten work time to limit tasks to the important (Parkinson’s Law). The best solution is to use both together: Identify the few critical tasks that contribute most to income and schedule them with very short and clear deadlines. If you haven’t identified the mission-critical tasks and set aggressive start and end times for their completion, the unimportant becomes the important. Even if you know what’s critical, without deadlines that create focus, the minor tasks forced upon you (or invented, in the case of the entrepreneur) will swell to consume time until another bit of minutiae jumps in to replace.

- Timothy Ferriss

One of my favorite perks was picking out an issue and doing what I called a deep dive. It’s spotting a challenge where you think you can make a difference…one that looks like it would be fun, and then throwing the weight of your position behind it. Some might justifiably call it meddling….I followed up on all of them with a passion and a mania that often veered toward the lunatic fringe…To make the initiatives work, it took a passionate all-consuming commitment from the top. Beyond passion, there was alot of rigor…Making initiates successful is all about focus and passionate commitment. The drumbeat must be relentlessness. Every leadership action must demonstrate total committment to the initiative….I was an outrageous champion of everything that we did from our early need to face reality and change the culture to our major initiatives that reshaped the company. Whenever I had an idea or message that I wanted to drive into the organization, I could never say it enough. I repeated it over and over, at every meeting and review for years, until I could almost gag on the words.

- Jack Welch

We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.

- Peter Drucker

Thinking about what might happen if we ran completely out of money—laying off all the employees that I’d so carefully selected and hired, losing all my investors’ money, jeopardizing all the customers who trusted us with their business—made it difficult to concentrate on the possibilities. Marc Andreessen attempted to cheer me up with a not-so-funny-at-the-time joke: Marc: “Do you know the best thing about startups?” Ben: “What?” Marc: “You only ever experience two emotions: euphoria and terror. And I find that lack of sleep enhances them both.

- Ben Horowitz

If he actually looks like a salesman, he’s probably bad at sales and worse at tech.

- Peter Thiel

[On Howard White] Rather than say to young people that they should have a goal and focus on it, he reverses it: ‘Any road will get you there if you don’t know where you’re going.’ Most often, on reflection, you will grow to understand that what had passed for a funny commnet of the moment has a good deal of wisdom behind it.

- Phil Knight

Lanai at one time grew 98% of the world’s pineapples. But the world’s pineapples are now grown in two places, Costa Rica and Panama, because no one wants to spend $45 for a pineapple from the United States.

- Larry Ellison

You cannot be a leader, and ask other people to follow you, unless you know how to follow, too.

- Sam Rayburn

I was the only westerner to succeed in a place that’s like a toilet, and you always come out of a toilet with a smell.

- David Reuben

God will always bring the right people into your life, but you have to let the wrong people walk away.

- Joel Olsteen

Once I did bad and that I heard ever. Twice I did good, but that I heard never.

- Dale Carnegie

Will this business still be around a decade from now? Numbers alone won’t tell you the answer, instead you must think critically about the qualitative characteristics of your business.

- Peter Thiel

I will not talk to God about how big my problems are. I will talk to my problems about how big my God is. This is my declaration.

- Joel Olsteen

Why talk about what we want? That is childish. Absurd. Of course you are interested in what you want. You are eternally interested in it. But no one else is. The rest of us are just like you: we are interested in what we want.

- Dale Carnegie

With our feet to the fire, we needed to produce, in the course of the deal we figured out how to buy, how to sell, and how to finance a transaction.

- Jack Nadel

Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want – and a little more.

- Sam Walton

Life’s too short to spend it trying to keep others happy. You can’t please everyone. To fulfill your destiny, stay true to your heart.

- Joel Olsteen

The most obvious clue was sartorial: cleantech executives were running around wearing suits and ties. This was a huge red flag, because real technologists wear T-shirts and jeans. So we instituted a blanket rule: pass on any company whose founders dressed up for pitch meetings.

- Peter Thiel

The internet is becoming the town square for the global village of tomorrow.

- Bill Gates

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