In order to sell a product or a service, a company must establish a relationship with the consumer. It must build trust and rapport. It must understand the customer’s needs, and it must provide a product that delivers the promised benefits.
- Jay Conrad Levinson
Notable Quotables
There’s no such thing as going to a soapbox and saying, ‘The government’s corrupt,’ and not having the intelligence service see your face. In the digital world, that can be done.
- Bill Gates
Cisco believes that the Internet, and related technologies, will be a key enabler for India to achieve its goal of becoming a developed nation.
- John Chambers
If this market transition truly evolves the way that I think it’s most likely to, the worst decision you could make is not to move.
- John Chambers
People begin to become successful the minute they decide to be.
- Harvey Mackay
Sometimes by losing a battle you find a new way to win the war.
- Donald Trump
I think the acquisition of consumers might be on the verge of being mapped. The battlefield is going to be retention and lifetime value.
- Gary Vaynerchuk
Get mad, then get over it.
- Colin Powell
I’ve been an entrepreneur since I was 18. I started a company with a bunch of buddies that got funded in my senior year, and that’s when I finished school. It was called Scour, a peer-to-peer service, file-sharing.
- Travis Kalanick
Every twenty-four hours God has a fresh new supply of grace, of favor, of wisdom, of forgiveness.
- Joel Olsteen
If you don’t have a voice that forces you back to basics, you’re a dangerous person. Or to put it another way: You’re at risk, and the people with you are at risk. I’m not a daredevil. I don’t fly without a safety net.
- Stephen Wynn
The reasonable man adapts himself to the world, the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man.
- George Bernard Shaw
Mature company is founded on a broader perspective, an entrepreneurial perspective, a more intelligent point of view. About building a business that works not because of you but without you.
- Michael Gerber
What if there were no longer only two sides? Not just capital versus labor, but a third team, one that straddled elements of both? I think there’s a huge opportunity for a third kind of participant, a linchpin, and now there is an opportunity to change all the rules that we’ve lived with all our lives. There is a shortage of this third kind of worker, and that shortage means that the market needs you desperately. The con game is ending, at least for people passionate enough to do something about it.
- Seth Godin
The invaders brought into Britain a principle common to all Germanic tribes, namely, the use of the money power to regulate all the legal relations of men. If there was any equality it was equality within each social grade. If there was liberty it was mainly liberty for the rich. If there were rights they were primarily the rights of property. There was no crime committed which could not be compounded by a money payment.
- Winston Churchill
The entrepreneur builds an enterprise, the technician builds a job.
- Michael Gerber
Our greatest glory is not in never falling, but in rising every time we fall.”
- Confucius
If you need 15 minutes in the sun to trigger a melanin response, 15 minutes is your MED for tanning. More than 15 minutes is redundant and will just result in burning and a forced break from the beach. During this forced break from the beach, let’s assume one week, someone else who heeded his natural 15-minute MED will be able to fit in four more tanning sessions. He is four shades darker, whereas you have returned to your pale pre-beach self.
- Timothy Ferriss
Energy innovation is not a nationalistic game.
- Bill Gates
One who works their tail off because they hate working for other people so much, but who has no concept of what they are doing and who justifies their poverty when anyone more successful gives them advice by saying their business is different.
- Clay Clark
Some think that it is cruel or brutal to remove the bottom 10 percent of our people. It isn’t. It’s just the opposite. What I think is brutal and false kindness is keeping people around who aren’t going to grow and prosper. There’s no cruelty like waiting and telling people late into their careers that they don’t belong – just when the options are limited and they’re putting their children through college or paying off big mortgages.
- Jack Welch
We are seeing the beginning of things. Web 2.0 is broadband. Web 3.0 is 10 gigabits a second.
- Reed Hastings
Failure is a detour, not a dead-end street.
- Zig Ziglar
Learn the art of the pitch and of messaging.
- Timothy Ferriss
Dr. Carl Jung said: During the past thirty years, people from all the civilized countries of the earth have consulted me. I have treated many hundreds of patients. Among all my patients in the second half of hie, that is to say, over thirty-five, there has not been one whose problem in the last resort was not that of finding a religious outlook on life. It is safe to say that every one of them fell ill because he had lost that which the living religions of every age have given to their followers, and none of them has been really healed who did not regain his religious outlook.
- Dale Carnegie
Be there for your kids. Later, when you need them, they’ll be there for you.
- Zig Ziglar
I feel like my message is to let people know that God is a good God, that He’s on their side, and no matter what happens, He has a great plan for them.
- Joel Olsteen
Money is like manure, its only good if you spread it around.
- Winston Churchill
No man will make a great leader who wants to do it all himself or get all the credit for doing it.
- Andrew Carnegie
The potential financial reward for building the ‘next Windows’ is so great that there will never be a shortage of new technologies seeking to challenge it.
- Bill Gates
He has all the virtues I dislike and none of the vices I admire.
- Winston Churchill
Share your experiences, tell your stories, and inspire others along the way.
- Blake Mycoskie
Strategic quitting is the secret of successful organizations.
- Seth Godin
I do think – as self-serving as it sounds – that I was the right person, given the very, very strong headwind we had from the economy and our own issues, to come back and rewrite the future of the company.
- Howard Schultz
When you are truly interested in other people, you will learn what they are interested in and if they have a need for your product. If they like you, and most people like folks who take an interest in them, they’ll help you find people who do need what you have to sell, even if they don’t.
- Zig Ziglar
There is no expedient to which a man will not resort to avoid the labour ofthinking-if we bother with facts at all, we hunt like bird dogs after the facts thatbolster up what we already think-and ignore all the others! We want only the facts thatjustify our acts-the facts that fit in conveniently with our wishful thinking and justifyour preconceived prejudices!As Andre Maurois put it: Everything that is in agreement with our personal desiresseems true. Everything that is not puts us into a rage.Is it any wonder, then, that we find it so hard to get at the answers to our problems?Wouldn’t we have the same trouble trying to solve a second-grade arithmetic problem, ifwe went ahead on the assumption that two plus two equals five? Yet there are a lot ofpeople in this world who make life a hell for themselves and others by insisting that twoplus two equals five-or maybe five hundred!
- Thomas Edison
The real question for me is, do people have the tools that they need in order to make those decisions well? And I think that it’s actually really important that Facebook continually makes it easier and easier to make those decisions… If people feel like they don’t have control over how they’re sharing things, then we’re failing them.
- Mark Zuckerberg
What we know about the destination resort business is clearly established. But it’s all about one thing, and one thing only. All of the razzmatazz and jazz we hear about facilities and everything else doesn’t amount to a hill of beans. It’s customer experience that determines the longevity and endurance of these enterprises.
- Stephen Wynn
When we had seventy-five stores in Arkansas, seventy-five in Missouri, eighty in Oklahoma, whatever, people knew who we were, and everybody except the merchants who weren’t discounting looked forward to our coming to their town.
- Sam Walton
Differentiation favors people who are energetic and extroverted and undervalues people who are shy and introverted, even if they are talented.
- Jack Welch
Customers will not come just because you build it. You have to make that happen, and it’s harder than it looks.
- Peter Thiel
You don’t drown by falling into water. You only drown if you stay there.
- Zig Ziglar
It’s better to hang out with people better than you. Pick out associates whose behavior is better than yours and you’ll drift in that direction.
- Warren Buffett
Going the extra mile is the action of rendering more and better service than that for which you are presently paid. When you go the extra mile, the Law of Compensation comes into play.
- Napoleon Hill
When the friendly jailer gave Socrates the poison cup to drink, the jailer said: Try to bear lightly what needs must be. Socrates did. He faced death with a calmness and resignation that touched the hem of divinity.
- Dale Carnegie
Yes, they broke the law, but we can’t deport them. Let’s get over this pointing fingers and do something about that, whether it – they have to pay a fine, learn to speak English, the history, you can do that. And then you have to give visas for the skills we need.
- Michael Bloomberg
You can sing only what you are. You can paint only what you are. You must be what your experiences, your environment, and your heredity have made you. For better or for worse, you must play your own little instrument in the orchestra of life.
- Dale Carnegie
Don’t grow accustomed to living with less, doing less, and being less to the point that you eventually sit back and accept it.
- Joel Olsteen
You don’t need a big close, as many sales reps believe. You risk losing your customer when you save all the good stuff for the end. Keep the customer actively involved throughout your presentation, and watch your results improve.
- Harvey Mackay
People in any organization are always attached to the obsolete – the things that should have worked but did not, the things that once were productive and no longer are.
- Peter Drucker
I have plenty of money to do what I want to do, and I have the relationships.
- Timothy Ferriss
I run a bunch of charities and I say this line to people: ‘I am somebody who has always been helped.’ A little thing like that can make people believe it.
- Russell Simmons
Some things are much easier to see in others than in yourself
- Ben Horowitz
No company has a culture, every company is a culture.
- Peter Thiel
I will study and prepare myself, and someday the opportunity will come.
- Abraham Lincoln
I’m a storyteller. I love to tell stories about brands. I love to tell stories, period. I like painting pictures through the words, and that’s what I do.
- Gary Vaynerchuk
I heard about this man who fell into a pit, and while he was down there several people came by and offered their opinions. The Pharisee said, You deserve to be in the pit.” The Catholic said, You need to suffer while you’re in the pit.” The Baptist said, If you’d been saved, you wouldn’t have fallen into the pit.” The charismatic said, Just confess I’m not in the pit.” The mathematician said, Let me calculate how you fell into the pit.” The IRS agent said, Have you paid taxes on that pit?” The optimist said, Things could be worse.” The pessimist said, Things will get worse.
- Joel Olsteen
Southwest Airlines is successful because the company understands it’s a customer service company. It also happens to be an airline.
- Harvey Mackay
Since most people have not been taught how to make mistakes and learn from them, they either avoid making mistakes altogether, which is a bigger mistake, or they make a mistake but fail to find the lesson from the mistakes.
- Robert Kiyosaki
You’re not being responsible with what God gave you if you’re hanging out with time wasters who have no goals and no dreams.
- Joel Olsteen
I have thought about some kind of musical involving my music. That would be kind of interesting. I have thought of it in that way, as a creator of something, not so much a performer. So that’s in my head.
- Steve Martin
Optimism is the most important human trait, because it allows us to evolve our ideas, to improve our situation, and to hope for a better tomorrow.
- Seth Godin
It takes up enough of my time and interest just working on comedy. I just enjoy it and love doing it.
- Jerry Seinfeld
You cannot consistently perform in a manner which is inconsistent with the way you see yourself.
- Zig Ziglar
I don’t feel under-taxed in any way at all.
- Jack Welch
Money doesn’t make people happy. People make people happy.
- Stephen Wynn
I’m afraid Japanese people tend to collective hysteria.
- Tadashi Yanai
EVERYBODY SELLS Nerds might wish that distribution could be ignored and salesmen banished to another planet. All of us want to believe that we make up our own minds, that sales doesn’t work on us. But it’s not true. Everybody has a product to sell—no matter whether you’re an employee, a founder, or an investor. It’s true even if your company consists of just you and your computer. Look around. If you don’t see any salespeople, you’re the salesperson.
- Peter Thiel
Now that we have run out of money we have to think.
- Winston Churchill
Every man should make his son or daughter learn some useful trade or profession, so that in these days of changing fortunes of being rich today and poor tomorrow they may have something tangible to fall back upon. This provision might save many persons from misery, who by some unexpected turn of fortune have lost all their means.
- P.T. Barnum
Being the first mover doesn’t do you any good if someone else comes along and unseats you. It’s much better to be the last mover—that is, to make the last great development in a specific market and enjoy years or even decades of monopoly profits.
- Peter Thiel
Do not swallow anything Satan is trying to ram down your throat. Jesus comes first.
- Joel Olsteen
I think it makes sense to believe in God, but exactly what decision in your life you make differently because of it, I don’t know.
- Bill Gates
If you can’t define it or act upon it, forget it.
- Timothy Ferriss
One of the greatest failures to execute is the lack of follow-up. This seems so obvious, yet very few companies place as much emphasis on accountability as they do on figuring what they want to get done. Steve Reinemund, who was president of Pizza Hut when I was head of marketing there, is the best I’ve ever seen on this front. He always carried a three-by-five note card in his shirt pocket. When saw something that needed to be done, he’d pull out the card and write it down. Like everyone else who witnessed this, I quickly realized that I had better write down the same things because he’d surely be on me until they got done. Steve got results everywhere he went, whether it was as president of Pizzas Hut or Frito-Lay or chairman of PepsiCo, because he made a point of following up. People often lose track of what they’ve talked about in meetings of what they promised to do, but when you write it down, you won’t forget it.
- David Novak
Without the computer, Sam Walton could not have done what he’s done. HE could not have built it. He’s done a lot of other things right too, but he could have done it without the computer,. It would have been possible.
- Abe Marks
Those people behind the mosque have to respect, have to appreciate and have to defer to the people of New York. The wound is still there. Just because the wound is healing you can’t say, ‘Let’s just go back to where we were pre-9/11.
- Prince Al Waleed Bin Talal Alsaud
If we drive down the cost of transportation in space, we can do great things.
- Elon Musk
When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
- Howard Schultz
But use the opposite technique – be liberal with your encouragement, make the thing seem easy to do, let the other person know that you have faith in his ability to do it, that he has an undeveloped flair for it – and he will practise until the dawn comes in the window in order to excel.
- Dale Carnegie
the more ‘Yeses’ we can, at the very outset, induce, the more likely we are to succeed in capturing the attention for our ultimate proposal.
- Dale Carnegie
Every crowd has a silver lining.
- P.T. Barnum
Most GE business leaders now have digital cockpits on their computer screens that update in real time all the important data to help them manager their businesses.
- Jack Welch
A great business is defined by its ability to generate cash flows in the future. Investors expect Twitter will be able to capture monopoly profits over the next decade, while newspapers’ monopoly days are over.
- Peter Thiel
True joy comes when you inspire, encourage, and guide someone else on a path that benefits him or her.
- Zig Ziglar
It is a hard thing to let go of mistakes we’ve made and sins. God wants us to do that because He knows the guilt and the condemnation will keep us from becoming who He has created us to be.
- Joel Olsteen
It’s easier for our software to compete with Linux when there’s piracy than when there’s not.
- Bill Gates
In the middle of that process four power plants just tripped off all at once in unison.
- Ed Clark
You can’t learn in school what the world is going to do next year.
- Henry Ford
We ride roughshod over the feelings of others, getting our own way, finding fault, issuing threats, criticising a child or an employee in front of others, without even considering the hurt to the other person’s pride. Whereas a few minutes’ thought, a considerate word or two, a genuine understanding of the other person’s attitude, would go so far toward alleviating the sting!
- Dale Carnegie
That’s an issue dear to my heart, because I was born in the Soviet Union during the communist era.
- Sergey Brin
Obstacles are those frightful things you see when you take your eyes off your goal.
- Henry Ford
Experience has proven that the best educated people are often those who are known as self-made, or self-educated. It takes more than a college degree to make one a person of education. Any person who is educated is one who has learned to get whatever he wants in life without violating the rights of others. Education consists no so much of knowledge, but of knowledge effectively and peristently applied. Men are paid nor merely for tha they know, but more particulary for what they do with that which they know.
- Napoleon Hill
Confidence is a habit that can be developed by acting as if you already had the confidence you desire to have.
- Brian Tracy
You can either fit in or stand out. Not both.
- Seth Godin
I want to fight poverty and ignorance and give opportunity to those people who are locked out
- Russell Simmons
So you need two professions: the one you have studied all this time, and your other profession the profession of persuasion that allows you to make good use of all those years of education, practice and dues-paying.
- Jerry Vass
Always do your best. What you plant now, you will harvest later.
- Og Mandino
You can’t get too much done in life if you only work on days when you feel good.
- Jerry West
I started, actually, to make my first animated cartoon in 1920. Of course, they were very crude things then and I used sort of little puppet things.
- Walt Disney
