Momentum is a little fragile, and when people got excited before, they were disappointed, … But this is the most positive guidance we’ve given in eight quarters, going into a seasonally challenging quarter.
- John Chambers
Notable Quotables
Profit and growth are stimulated primarily by customer loyalty. Loyalty is a direct result of customer satisfaction. Satisfaction is largely influenced by the value of services provided to customers. Value is created by satisfied, loyal, and productive employees.
- Putting the Service-Profit Chain To Work - Ja
The biggest risk is not taking any risk… In a world that changing really quickly, the only strategy that is guaranteed to fail is not taking risks.
- Mark Zuckerberg
I wanted to be an artist. They see the world in a very different way.
- Jack Dorsey
I am fond of pigs. Dogs look up to us. Cats look down on us. Pigs treat us as equals.
- Winston Churchill
I’ve got the greatest job in the world. There’s no other job in government where cause and effect is so tightly coupled where you can make a difference every day in so many different ways and in so many different people’s lives. It’s a great challenge.
- Michael Bloomberg
Even though people are under economic pressure, they still want to support those brands with values that are compatible with their own.
- Howard Schultz
Brands mature over time, like a marriage. The bond you feel with your spouse is different than when you first met each other. Excitement and discovery are replaced by comfort and depth.
- Gary Vaynerchuk
Visionary companies make some of their best moves by experimentation, trial and error, opportunism, and—quite literally—accident. What looks in retrospect like brilliant foresight and preplanning was often the result of Let’s just try a lot of stuff and keep what works.
- James C. Collins
I think very early on in life we all learn what we’re good at and what we’re not good at, and we stay where it’s safe.
- Sara Blakely
It was much easier to reach a few thousand people who really needed our product than to try to compete for the attention of millions of scattered individuals.
- Peter Thiel
I actually think every individual is now an entrepreneur, whether they recognize it or not.
- Reid Hoffman
Speakers who talk about what life has taught them never fail to keep the attention of their listeners.
- Dale Carnegie
Money isn’t the most important thing in life, but it’s reasonably close to oxygen on the ‘gotta have it’ scale.
- Zig Ziglar
Life is a series of experiences, each one of which makes us bigger, even though sometimes it is hard to realize this. For the world was built to develop character, and we must learn that the setbacks and grieves which we endure help us in our marching onward.
- Henry Ford
What is closest to my heart is our education program.
- Henry Sy
IN A NUTSHELL FUNDAMENTAL TECHNIQUES IN HANDLING PEOPLE PRINCIPLE 1 Don’t criticize, condemn or complain. PRINCIPLE 2 Give honest and sincere appreciation. PRINCIPLE 3 Arouse in the other person an eager want.
- Dale Carnegie
When Sam feels a certain way, he is relentless. He will just wear you out. He will bring up an idea, and we’ll discuss it and then decide maybe that it’s not something we should be doing right now or ever. Fine. Case closed. But as long as he is convinced that it is the right thing, it just keep coming up week after week – until finally everybody capitulates and says, well it’s easier to do it than to keep fighting this fight. I guess it could be called management by wearing you down.
- David Glass
All the best people in life seem to like LINUX.
- Steve Wozniak
If you want to build a dynasty, you need to always be focused on getting better and beating last year’s performance in everything you do. You want to eliminate peaks and valleys, what we call boom, splat, and go for a good steady incline.
- David Novak
You have to respect your parents. They are giving you an at-bat. If you’re an entrepreneur and go into the family business, you want to grow fast. Patience is important. But respect the other party… My dad and I pulled it off because we really respect each other.
- Gary Vaynerchuk
I can’t afford to be indifferent to politics, but I don’t have personal ambitions.
- Vagit Alekperov
You’re not being responsible with what God gave you if you’re hanging out with time wasters who have no goals and no dreams.
- Joel Olsteen
Did you eat half an Oreo cookie? No problem. If you’re a 220-pound male, you just need to climb 27 flights of stairs to burn it off.
- Timothy Ferriss
I knew that if I failed I wouldn’t regret that, but I knew the one thing I might regret is not trying.
- Jeff Bezos
If you’ll dare to take your mind off your troubles, get your mind off your own needs and, instead, seek to be a blessing to other people, God will do more for you than you could even ask or think.
- Joel Olsteen
We sell tea in Starbucks, but I think the experience is very different. I think coffee is something that is quick – it’s transactional. I think tea is more Zen-like. It requires a different environment.
- Howard Schultz
Where lipstick is concerned, the important thing is not color, but to accept God’s final word on where your lips end.
- Jerry Seinfeld
The typical factory-centric organization places a premium on not-wrong, and spends no time at all weeding out those who don’t start. In the networked economy, the innovation-focused organization has no choice but to obsess about those who don’t start. Today, not starting is far, far worse than being wrong. If you start, you’ve got a shot at evolving and adjusting to turn your wrong into a right. But if you don’t start, you never get a chance.
- Seth Godin
MAY 31 The Power of Your Words Death and life are in the power of the tongue, and those who love it will eat its fruit. PROVERBS 18:21 NASB OUR WORDS have tremendous power and are similar to seeds. By speaking them aloud, they are planted in our subconscious minds, take root, grow, and produce fruit of the same kind. Whether we speak positive or negative words, we will reap exactly what we sow. That’s why we need to be extremely careful what we think and say. The Bible compares the tongue to the small rudder of a huge ship, which controls the ship’s direction (see James 3:4). Similarly, your tongue will control the direction of your life. You create an environment for either good or evil with your words, and if you’re always murmuring, complaining, and talking about how bad life is treating you, you’re going to live in a pretty miserable world. Use your words to change your negative situations and fill them with life.
- Joel Olsteen
Sales were limited by how many shoes we had, shoes were limited by how many dollars we had to order them.
- Phil Knight
When obstacles arise, you change your direction to reach your goal; you do not change your decision to get there.
- Zig Ziglar
CNN is pretty consistently on the left, if you look at their choice of stories, what they play up. It’s not what they say. It’s what they highlight.
- Rupert Murdoch
My strength is programming. I also think my biggest strength is simplification. That’s what I love doing.
- Jack Dorsey
Anatomy of a MovementSenator Bill Bradley defines a movement as having three elements: (1) A narrative that tells a story about who we are and the future we’re trying to build. (2) A connection between and among the leader and the tribe. (3) Something to do – the fewer limits the better. Too often organizations fail to do anything but the third.
- Seth Godin
This can only be accomplished by people who live, breathe, eat and sleep what they are doing…. [I am] associated with a large group of knowledgeable, dedicated [people] who eat, breathe, and sleep the world of aeronautics…. Man’s objective should be opportunity for greater accomplishment and greater service. The greatest pleasure life has to offer is the satisfaction that flows from… participating in a difficult and constructive undertaking.
- James C. Collins
In a world where wealth is growing, you can get away with printing money. Doubling the debt over the next 20 years is not a problem.
- Peter Thiel
The boss would be present at the beginning of each session, laying out the rationale for the Work-Out. He or she would also commit to two things: to give an on-the-spot yes or no to 75 percent of the recommendations that came out of the session, and to resolve the remaining 25 percent within thirty days. The boss would then disappear until the end of the session, so as not to stifle open discussion, returning only at the end to make good on his or her promise.
- Jack Welch
Though the external environment is still fraught with uncertainties, mainland China, which has been less affected by the global financial tsunami, is expected to keep growing from strength to strength despite fine tuning of its moderately loose monetary policy on concerns of overheating in the property sector and inflation risk.
- Lee Shau Kee
Take the first step in faith, you don’t have to see the whole staircase, just take the first step.
- Martin Luther King Jr.
Organizations that achieve both market and operating focus are nearly unbeatable Customers don’t buy products or services. They buy results. They were designed to break what Schlesinger and his colleagues called the cycle of failure practiced by many of Au Bon Pain’s competitors who paid their employees and managers low wages, offered them little training and other support, and suffered high turnover of employees and limited customer loyalty as a result.
- James L. Heskett, W. Earl Sasser and Leonard
Assetts put money in your pocket. Liabilities take money out of your pocket.
- Robert Kiyosaki
There is a hidden blessing in the most traumatic things we go through in our lives. My brain always goes to, ‘Where is the hidden blessing? What is my gift?
- Sara Blakely
Should surveillance be usable for petty crimes like jaywalking or minor drug possession? Or is there a higher threshold for certain information? Those aren’t easy questions.
- Bill Gates
It’s no fun to protest on an empty stomach.
- Michael Bloomberg
Look at what caused people to make a lot of money and you will see that usually it is in proportion to their production of what the society wanted.
- Ray Dalio
In war as in life, it is often necessary when some cherished scheme has failed, to take up the best alternative open, and if so, it is folly not to work for it with all your might.
- Winston Churchill
Love to learn—hate to be taught.
- Winston Churchill
Maybe I was accepted to Harvard only because of my tennis skills, since I definitively had no great academic achievements. I was 17 and only thought about surfing and playing tennis. I had almost never left Rio de Janeiro and had never been to the United States.
- Jorge Paulo Lemann
When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
- Howard Schultz
America is built around this premise that you can do it, and there are an awful lot of people who are unlikely to have done it who did.
- Michael Bloomberg
In the United States, where we have more land than people, it is not at all difficult for persons in good health to make money.
- P.T. Barnum
Wars are poor chisels for carving out peaceful tomorrows.
- Martin Luther King Jr.
A movement is thrilling. It’s the work of many people, all connected, all seeking something better.
- Seth Godin
If you always do what you’ve always done, you’re always going to get what you’ve always gotten.
- Zig Ziglar
Be there for your kids. Later, when you need them, they’ll be there for you.
- Zig Ziglar
The higher the level of leadership people want to reach, the greater the sacrifices they will have to make?
- John Maxwell
The government used to be able to coordinate complex solutions to problems like atomic weaponry and lunar exploration. But today, after 40 years of indefinite creep, the government mainly just provides insurance; our solutions to big problems are Medicare, Social Security, and a dizzying array of other transfer payment programs. It’s no surprise that entitlement spending has eclipsed discretionary spending every year since 1975. To increase discretionary spending we’d need definite plans to solve specific problems. But according to the indefinite logic of entitlement spending, we can make things better just by sending out more checks.
- Peter Thiel
Like almost everyone who uses e-mail, I receive a ton of spam every day. Much of it offers to help me get out of debt or get rich quick. It would be funny if it weren’t so exciting.
- Bill Gates
The seed of a bamboo tree is planted, fertilized and watered. Nothing happens for the first year. There´s no sign of growth. Not even a hint. The same thing happens – or doesn´t happen – the second year. And then the third year. The tree is carefully watered and fertilized each year, but nothing shows. No growth. No anything. For eight years it can continue. Eight years! Then – after the eight years of fertilizing and watering have passed, with nothing to show for it – the bamboo tree suddently sprouts and grows thirty feet in three months!
- Zig Ziglar
My little girls are the most beautiful women in the world. I am a lucky, lucky man. I will spend every day making sure that they know this.
- Russell Simmons
A decade and a half ago an ‘Esquire’ magazine reporter, noting our advertising played up the heros as aspects of great atheletes asked the question, who is your hero? My answer was simple. My college track coach and partner, Bill Bowerman. He had won four national championships, coached more sub four minute milers than anyone when he retired. He was the 1972 Olympic coach yet he insisted he was not a track coach. He was a professor of competitive response.
- Phil Knight
Well I think that there’s a very thin dividing line between success and failure. And I think if you start a business without financial backing, you’re likely to go the wrong side of that dividing line.
- Richard Branson
It’s really complex to make something simple…
- Jack Dorsey
I am a self-made brat.
- Stephen Wynn
It took Flickr two years to reach the milestone of 100 million uploaded pictures. It took Instagram eight months
- Gary Vaynerchuk
I am not overly impressed by the great names and reputations of those who might be trying to beat me to an invention…. Its their ‘ideas’ that appeal to me. I am quite correctly described as ‘more of a sponge than an inventor….’
- Thomas Edison
I love to learn but I do not want to be taught.
- Winston Churchill
You have to be a crazy guy and a little eccentric to be very successful.
- Tadashi Yanai
Excitement is the more practical synonym for happiness, and it is precisely what you should strive to chase. It is the cure-all.
- Timothy Ferriss
Living on $6 a day means you have a refrigerator, a TV, a cell phone, your children can go to school. That’s not possible on $1 a day.
- Bill Gates
If past history was all there was to the game, the richest people would be librarians.
- Warren Buffett
The task of leadership is not to put greatness into humanity, but to elicit it, for the greatness is already there.
- John Buchan
Efficiency is doing the thing right. Effectiveness is doing the right thing.
- Peter Drucker
The dove is my emblem…. I want to save and advance human life, not destroy it…. I am proud of the fact that I never invented weapons to kill…
- Thomas Edison
Business is never so healthy as when, like a chicken, it must do a certain amount of scratching around for what it gets.
- Henry Ford
A company is stronger if it is bound by love rather than by fear.
- Herb Kelleher
When there is no enemy within, the enemies outside cannot hurt you.
- Winston Churchill
My biggest crisis is that I don’t understand what young people like.
- Ma Huateng
Capitalism is this wonderful thing that motivates people, it causes wonderful inventions to be done. But in this area of diseases of the world at large, it’s really let us down.
- Bill Gates
Before success comes in any man’s life, he’s sure to meet with much temporary defeat and, perhaps some failures. When defeat overtakes a man, the easiest and the most logical thing to do is to quit. That’s exactly what the majority of men do.
- Napoleon Hill
The difference between blues, jazz, rock n’ roll and rap is that rap stayed poor. Even the white rappers are poor. It’s scarier to look at poor people; it makes everyone uncomfortable. Their pain is something that people would like to see swept under the rug.
- Russell Simmons
People are going to buy cheap fertilizer so they can grow enough crops to feed themselves, which will be increasingly difficult with climate change.
- Bill Gates
It costs nothing, but creates much. It enriches those who receive, without impoverishing those who give. It happens in a flash and the memory of it sometimes lasts forever. None are so rich they can get along without it, and none so poor but are richer for its benefits. It creates happiness in the home, fosters good will in a business, and is the countersign of friends. It is rest to the weary, daylight to the discouraged, sunshine to the sad, and Nature’s best antidote for trouble. Yet it cannot be bought, begged, borrowed, or stolen, for it is something that is no earthly good to anybody till it is given away.
- Dale Carnegie
The man who is bound in the slavery of debt is just as helpless as the slave who is bound by ignorance, or by actual chains.
- Napoleon Hill
The best way to be missed when you’re gone,Is to stand for something when you’re here.
- Seth Godin
Desire is the ingredient that changes the hot water of mediocrity to the steam of outstanding success.
- Zig Ziglar
If a person makes a statement that you think is wrong—yes, even that you know is wrong—isn’t it better to begin by saying: Well, now, look. I thought otherwise, but I may be wrong. I frequently am. And if I am wrong, I want to be put right. Let’s examine the facts.” There’s magic, positive magic, in such phrases as: I may be wrong. I frequently am. Let’s examine the facts.
- Dale Carnegie
If everything worth doing has already been done, you may as well feign an allergy to achievement and become a barista.
- Peter Thiel
I’ve always thought if we don’t want to enforce laws on the books, we should remove them from the books. But when you have laws, you breed contempt if you don’t enforce them.
- Michael Bloomberg
Our mail product, Hotmail, is the market leader globally.
- Steve Ballmer
The reason we should do a carbon tax is because it’s the right thing to do. It’s economics 101, elementary stuff.
- Elon Musk
Chaos in the midst of chaos isn’t funny, but chaos in the midst of order is.
- Steve Martin
I really like using my Samsung (005930:KS) tablet. I previously used the Motorola Xoom for a while and liked that.
- Larry Page
The Entrepreneurial Model has less to do with what’s done in a business and more to do with how it’s done. The commodity isn’t what’s important—the way it’s delivered is.
- Michael Gerber
There are no longer any great jobs where someone else tells you precisely what to do.
- Seth Godin
I try to make my life about service, and hope that one day we can all ‘see’ a little better because God is with everyone and everywhere.
- Russell Simmons
I’m certainly well taken care of in terms of food and clothes.
- Bill Gates
My biggest mistake is probably weighing too much on someone’s talent and not someone’s personality. I think it matters whether someone has a good heart.
- Elon Musk
Zero to One is about how to build companies that create new things. It draws on everything I’ve learned directly as a co-founder of PayPal and Palantir and then an investor in hundreds of startups, including Facebook and SpaceX.
- Peter Thiel
