Notable Quotables

Doughnuts are a normal part of a healthy, balanced diet.

- Brooke Smith

Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.

- Howard Schultz

FOCUSING TOO MUCH ON THE NUMBERS In the second example, I managed the team to a set of numbers that did not fully capture what I wanted. I wanted a great product that customers would love with high quality and on time—in that order. Unfortunately, the metrics that I set did not capture those priorities. At a basic level, metrics are incentives. By measuring quality, features, and schedule and discussing them at every staff meeting, my people focused intensely on those metrics to the exclusion of other goals. The metrics did not describe the real goals and I distracted the team as a result. Interestingly, I see this same problem play out in many consumer Internet startups. I often see teams that maniacally focus on their metrics around customer acquisition and retention. This usually works well for customer acquisition, but not so well for retention. Why? For many products, metrics often describe the customer acquisition goal in enough detail to provide sufficient management guidance. In contrast, the metrics for customer retention do not provide enough color to be a complete management tool. As a result, many young companies overemphasize retention metrics and do not spend enough time going deep enough on the actual user experience. This generally results in a frantic numbers chase that does not end in a great product. It’s important to supplement a great product vision with a strong discipline around the metrics, but if you substitute metrics for product vision, you will not get what you want.

- Ben Horowitz

Humans are distinguished from other species by our ability to work miracles. We call these miracles technology.

- Peter Thiel

My revenue was $4 million my first year in business, off of one $20 item.

- Sara Blakely

Let us learn our lessons. Never, never, never believe any war will be smooth and easy, or that anyone who embarks on that strange voyage can measure the tides and hurricanes he will encounter. The Statesman who yields to war fever must realise that once the signal is given, he is no longer the master of policy but the slave of unforeseeable and uncontrollable events.

- Winston Churchill

I updated my grilling app, iGrill, today and it now has Facebook integration that lets you see what other people are grilling right now around the world. Awesome.

- Mark Zuckerberg

The outpouring of support from millions of people in the immediate aftermath of the earthquake in Haiti has been impressive.

- Bill Gates

I believe in that Old Chinese Proverb, When the student is willing, the teacher appears. But I would add, It also doesn’t hurt to be a little proactive about it.

- David Novak

I love making something complex. I love taking everything away, taking all the debris, the conceptual debris from a technology away so that you can just focus on what’s most important.

- Jack Dorsey

Be fearful when others are greedy. Be greedy when others are fearful.

- Warren Buffett

You cannot climb the ladder of success dressed in the costume of failure.

- Zig Ziglar

In time, we lose our freshness and spontaneity of true conversation. These are areas in which everyone interested in self-improvement will seek to improve.

- Dale Carnegie

When people get at each other’s throat, the rich and the poor and the Left and the Right and so on, and you have a basic breakdown, that becomes very threatening.

- Ray Dalio

the more ‘Yeses’ we can, at the very outset, induce, the more likely we are to succeed in capturing the attention for our ultimate proposal.

- Dale Carnegie

Nobody wanted to gamble on that first Wal-Mart. I think Bud put in 3 percent, and Don Whitaker – whom I had hired to manage the store from TG&Y store out in Abilene, Texas, and I had to put up 95 percent of the dollars. Helen and I had to sign all the notes along with me, and her statement allowed us to borrow more than I could alone. We pledges houses and property, everything we had.. But in those days we were always borrowed to the hilt. We were about to go into the discount business for real now. And from the time those doggone Wal-Marts opened until almost today, it has been a little challenging.

- Sam Walton

It’s OK to have your eggs in one basket as long as you control what happens to that basket.

- Elon Musk

There are only two ways for a manager to improve the output of an employee: motivation and training. Therefore, training should be the most basic requirement for all managers in your organization. An effective way to enforce this requirement is by withholding new employee requisitions from managers until they’ve developed a training program.

- Andrew Grove

We bring together the best ideas – turning the meetings of our top managers into intellectual orgies.

- Jack Welch

ZERO TO ONE EVERY MOMENT IN BUSINESS happens only once. The next Bill Gates will not build an operating system. The next Larry Page or Sergey Brin won’t make a search engine. And the next Mark Zuckerberg won’t create a social network. If you are copying these guys, you aren’t learning from them.

- Peter Thiel

My drive into high tech doesn’t involve a lot of people – just me and a very small team.

- Raymond Kwok

Treasure the love you receive above all. It will survive long after your good health has vanished.

- Og Mandino

In contrast, investing time and energy in your relationship with your spouse and children typically doesn’t offer that same immediate sense of achievement. Kids misbehave every day. It’s really not until 20 years down the road that you can put your hands on your hips and say, “I raised a good son or a good daughter.” You can neglect your relationship with your spouse, and on a day-to-day basis, it doesn’t seem as if things are deteriorating. People who are driven to excel have this unconscious propensity to underinvest in their families and overinvest in their careers—even though intimate and loving relationships with their families are the most powerful and enduring source of happiness.

- Clayton M. Christensen

We can be certain that cities around the world will compete for the jobs that the next revival of the financial services industry will bring.

- Michael Bloomberg

I really good at simplifying things. I think that’s my main strength. Taking something that’s fairly complex down to it’s essence. That’s what I love doing. That’s what I love thinking about.

- Jack Dorsey

The prevailing low mortgage rate, reasonable affordability and the low completion volumes for private-residential units in the coming few years should lend support to the local residential property market.

- Lee Shau Kee

If the United States wants access to Chinese, Indian or Vietnamese markets, we must get access to theirs. U.S. protectionism is very subtle but it is very much there.

- Azim Premji

To be interesting, be interested. Ask questions that other persons will enjoy answering. Encourage them to talk about themselves and their accomplishments.

- Dale Carnegie

People who are able to lift up others and boost the morale in organization are invaluable, and they are always a tremendous asset to a leader’s inner circle.

- Napoleon Hill

From Stettin in the Baltic to Trieste in the Adriatic, an iron curtain has descended across the Continent.

- Winston Churchill

Business Coach Quotes: A bully is playing a game, one that he or she enjoys and needs

- Seth Godin

Early must I rise. Leave now you must!

- Yoda

Many businesses forget that a crucial part of cash flow is managing your own bill paying. Make sure you pay your bills promptly. Ask for extended terms up front. After you have paid timely for two or three months, ask for additional extensions on your payable terms. A supplier will usually extend credit for 30 to 90 days to a good customer.

- Robert Kiyosaki

Reading, after a certain age, diverts the mind too much from its creative pursuits. Any man who reads too much and uses his own brain too little falls into lazy habits of thinking.

- Albert Einstein

Socialism is a philosophy of failure, the creed of ignorance, and the gospel of envy, its inherent virtue is the equal sharing of misery..

- Winston Churchill

Although Hong Kong continued to be affected by the slowdown of the global economy in the past financial year, most of the retail shopping properties owned by the Group are located in new towns where continual growth of residents are maintained and consumer spending power are segregated, thereby providing a good support to stabilise rental of the retail shopping properties located in such new towns.

- Lee Shau Kee

Things get much easier if one jumps on the bandwagon of existing trends.

- Lei Jun

Practice, practice, PRACTICE in speaking before an audience will tend to remove all fear of audiences, just as practice in swimming will lead to confidence and facility in the water. You must learn to speak by speaking.

- Dale Carnegie

Delay taking a salary until your business is generating cash flow from sales…by delaying taking a salary, you can reinvest sales to help grow your business.

- Robert Kiyosaki

The man who is bound in the slavery of debt is just as helpless as the slave who is bound by ignorance, or by actual chains.

- Napoleon Hill

That’s why I can tell you with confidence that you are coming into greater victories. Enlarge your vision. Take the limits off God. You have not seen your best days. God has victories in your future that will amaze you. He will show up and show out in unusual ways. You may be in a tough time right now, but remember this: The enemy always fights you the hardest when he knows God has something great in store for you.

- Joel Olsteen

Nature cannot be tricked or cheated. She will give up to you the object of your struggles only after you have paid her price.

- Napoleon Hill

As a group, we believe that education is extremely important for ourselves, our children, and our grandchildren. We spend heavily for the educations of our offspring.

- Thomas J Stanley

If your organization requires success before commitment, it will never have either. Part of leadership (a big part of it, actually) is the ability to stick with the dream for a long time. Long enough that the critics realize that you’re going to get there one way or another…so they follow.

- Seth Godin

I’m not a businessman — I’m a business, man.

- Jay-Z

Well, sometimes you just don’t like somebody.

- Henry Ford

When you do the things you need to do when you need to do them, the day will come when you can do the things you want to do when you want to do them.

- Zig Ziglar

People often say that motivation doesn’t last. Well, neither does bathing – that’s why we recommend it daily.

- Zig Ziglar

The space shuttle was often used as an example of why you shouldn’t even attempt to make something reusable. But one failed experiment does not invalidate the greater goal. If that was the case, we’d never have had the light bulb.

- Elon Musk

Develop an attitude of gratitude, and give thanks for everything that happens to you, knowing that every step forward is a step toward achieving something bigger and better than your current situation.

- Brian Tracy

Don’t let any opportunity lead you away from serving God. That’s a price that’s too high to pay.

- George Foreman

Positive thinking won’t allow you to do anything, but it will allow you to do everything better than negative thinking will.

- Zig Ziglar

I spend a lot of time reading.”-Bill Gates, Entrepreneur and founder of Microsoft

- Bill Gates

Churchill was in the lavatory in the House of Commons and his secretary knocked on the door and said: Excuse me Prime Minister, but the Lord Privy Seal wishes to speak to you. After a pause Churchill replied: Tell His Lordship: I’m sealed on The Privy and can only deal with one shit at a time.

- Winston Churchill

President Bush is endangering our safety, hurting our vital interests, and undermining American values.

- George Soros

In some parts of life, like mathematics and science, yeah, I was a genius. I would top all the top scores you could ever measure it by.

- Steve Wozniak

I have never known a concern to make a decided success that did not do good, honest work, and even in these days of fiercest competition, when everything would seem to be a matter of price, there lies still at the root of great business success the very much more important factor of quality. The eff …

- Andrew Carnegie

Level 5 leaders channel their ego needs away from themselves and into the larger goal of building a great company. It’s not that Level 5 leaders have no ego or self-interest. Indeed, they are incredibly ambitious—but their ambition is first and foremost for the institution, not themselves.

- James C. Collins

The era of procrastination, of half-measures, of soothing and baffling expedients, of delays is coming to its close. In its place we are entering a period of consequences.

- Winston Churchill

[On the three keys to Twitter’s success.] The first lesson: Draw. The most important thing you can do with an idea: get it out of your head. Second lesson: Luck. Be able to recognize when luck is happening around you. Third lesson: iteration. Originally Twitter asked ‘What’s your status?’ Bonus fourth lesson: know when to stop. Sometimes put the idea away, that idea will often emerge later.

- Jack Dorsey

Ultimately, we wanted Nike to be the world’s best sports and fitness company. Once you say that, you have a focus. You don’t end up making wing tips or sponsoring the next Rolling Stones world tour.

- Phil Knight

The important thing about mobile is, everybody has a computer in their pocket. The implications of so many people connected to the Internet all the time from the standpoint of education is incredible.

- Ben Horowitz

The warrior mentality, the very fight to survive, is truly what created our culture.

- Herb Kelleher

You cannot expect to live a positive life if you hang with negative people.

- Joel Olsteen

The more seriously you take your growth, the more seriously your people will take you.

- John C. Maxwell

Any time a company grows as fast as Wal-Mart has, pockets of duplication are going to build up, and there will be areas of the business which we may no longer need. No boss or employee really likes to dwell on such matters; it’s only human nature not to want to have your job, or the jobs of the people who work for you, eliminated. But it is absolutely the responsibility of a company’s top management to be thinking about this issue all the time – to ensure the sound future for the overall company.

- Sam Walton

A leader has the vision and conviction that a dream can be achieved. He inspires the power and energy to get it done.

- Ralph Lauren

Challenges will present us a good opportunity to improve productivity.

- Cheng Yu-tung

Anyone who says failure is not an option has also ruled out innovation.

- Seth Godin

Our schools are not teaching students to think. It is astonishing how many young people have difficulty in putting their brains definitely and systematically to work….

- Thomas Edison

What is a movie star? A movie star is many things. They can be tall, short, thin, or skinny. They can be Democrats… or skinny.

- Steve Martin

As we said, even the best venture investors have a portfolio, but investors who understand the power law make as few investments as possible.

- Peter Thiel

This proves our strategy is working in terms of the convergence of voice, video and data.

- John Chambers

God wants you to have a good life, a life filled with love, joy, peace, and fulfillment. That doesn’t mean it will always be easy, but it does mean that it will always be good.

- Joel Olsteen

Your people give their days (and sometimes their nights) to you. They give their hands, brains, and hearts. Sure, the company pays them. It fills their wallets. But as a leader, you need to fill their souls. You can do that by getting in their skin, by giving the work meaning, by clearing obstacles, and by demonstrating the generosity gene. And you can do it, perhaps most powerfully, by creating an environment that’s exciting and enjoyable.

- Jack Welch

When I started working on Southwest Airlines, I kid you not, only people flying on business and very wealthy people ever flew.

- Herb Kelleher

The more you like yourself, the less you are like anyone else, which makes you unique.

- Walt Disney

I’m honest enough to say I don’t know everything. You know, I don’t. I don’t understand all of God. I don’t understand, you know, some kind of why bad things happen.

- Joel Olsteen

Hope for the best, but prepare for the worst.

- Jack Nadel

You can’t build a reputation on what you are going to do.

- Henry Ford

Success is never final. Failure is never fatal. It is courage that counts.

- Winston Churchill

Social networks do best when they tap into one of the seven deadly sins. Facebook is ego. Zynga is sloth. LinkedIn is greed.

- Reid Hoffman

We all have a vast number of areas in which we have no talent or skill and little chance of becoming even mediocre. In those areas a knowledge workers should not take on work, jobs and assignments. It takes far more energy to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.

- Peter Drucker

Building solid relationships in business is about helping others succeed and moving their efforts forward. This benefits both parties. Relationships are built easily, naturally, and profitably when you focus on helping the other party…

- 2014)

Although office rental in Hong Kong recorded a general downward adjustment and the slowdown in the economy in the past financial year brought along its negative impacts on the local retailing and food sectors, the major retail shopping properties owned by the Group were able to maintain an overall occupancy rate of 93% whilst rental levels generally remained steady.

- Lee Shau Kee

No matter how many times people say it – ‘Oh, I’m just writing this for myself’ ‘Oh, I’m just doing this for myself’ – nobody’s doing it for themselves! You’re doing it for an audience. So whether I’m performing or writing a book or playing music, it’s definitely to be put out there and to be received in some way, definitely.

- Steve Martin

About 80% of our locations are second-generation. In other words, the building used to be, say, a Wal-Mart that moved out to become a Super Wal-Mart, or a Kmart that closed. It seems that such a site becomes available almost every year in every city.

- David Green

Be a coach, instead of being a boss. Rather than tell people what to do, a leader helps team members figure it out for themselves. That way, when it’s time for them to take the training wheels off, they’ll have some experience to draw on. That’s the way it was with me and Andy. We were working together, I felt like I was making all the decisions even though he had the title

- David Novak

People say that globalisation has negative aspects, but I don’t believe globalisation is bad. It’s criticised from a western perspective, but if you put yourself in the shoes of people in the developing world, it provides an unprecedented opportunity.

- Tadashi Yanai

By fighting you never get enough, but by yielding you get more than you expected.

- Dale Carnegie

I shall pass this way but once. Therefore any good that I can do or any kindness that I can show-let me do it now. Let me not defer nor neglect it, for I shall not pass this way again.

- Dale Carnegie

You build trust with others each time you choose integrity over image, truth over convenience, or honor over personal gain.

- John C. Maxwell

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