Criticism is futile because it puts a person on the defensive and usually makes him strive to justify himself. Criticism is dangerous, because it wounds a person’s precious pride, hurts his sense of importance, and arouses resentment.
- Dale Carnegie
Notable Quotables
One of the jobs of a manager is to instill confidence, pump confidence into your people. And when you’ve got somebody who’s raring to go and you can smell it and feel it, give ’em that shot.
- Jack Welch
We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
- Howard Schultz
The timing of your decision is just as important as the decision you make.
- John C. Maxwell
[In June 2011] We’re focused on building a product and a business. Going public is an instrument and tool to help sustain the company. In the future, there may be an IPO, but I don’t know what the timing is.
- Jack Dorsey
The companies that work are the ones that people really care about and have a vision for the world so do something you like.
- Mark Zuckerberg
The overall dynamic was net positive, unlike Napster’s negative-sum struggle with the U.S. recording industry. As you craft a plan to expand to adjacent markets, don’t disrupt: avoid competition as much as possible.
- Peter Thiel
Converting a decision into action requires answering several distinct questions: Who has to know of this decision? What action has to be taken? Who is to take it? And what does the action have to be so that the people who have to do it can do it? The first and the last of these are too often overlooked—with dire results.
- Peter Drucker
I believe the scripture says that being gay is a sin.
- Joel Olsteen
Land on Mars, a round-trip ticket – half a million dollars. It can be done.
- Elon Musk
It’s extremely difficult to find smart people willing to start useful projects. Because sometimes what you start doesn’t work. The fact that it doesn’t work every time should give you confidence, because it means you’re doing something that frightens others.
- Seth Godin
A company can seize extra-ordinary opportunities only if it is very good at the ordinary operations.
- Marcel Herrmann Telles
If you’re changing the world, you’re working on important things. You’re excited to get up in the morning.
- Larry Page
Don’t confuse selling with art.
- Jack Taylor
Instead of wondering when your next vacation is, maybe you should set up a life you don’t need to escape from.
- Seth Godin
At the end of the day … Nexium is Nexium, Lipitor is Lipitor, drugs are drugs, and it shouldn’t matter that much who’s counting to 30.
- George Paz
The hardest thing about being a leader is demonstrating or showing vulnerability… When the leader demonstrates vulnerability and sensibility and brings people together, the team wins.
- Howard Schultz
When you’re green, your growing. When you’re ripe, you rot.
- Ray Kroc
Communications and the exchange of value – they’re both foundational, essential things to our civilization. When you simplify those, when you get down to the essence, you fix so many things.
- Jack Dorsey
Your brand is what people say about you when you are not in the room.
- Jeff Bezos
WHY 20 MILE MARCHERS WIN 20 Mile Marching helps turn the odds in your favor for three reasons: 1. It builds confidence in your ability to perform well in adverse circumstances. 2. It reduces the likelihood of catastrophe when you’re hit by turbulent disruption. 3. It helps you exert self-control in an out-of-control environment.
- James C. Collins
I went online with winelibrary.com in July of 1997. That was my first professional online play
- Gary Vaynerchuk
I don’t want anybody to not recognize how appreciative I am of the volume of e-mails I get.
- Gary Vaynerchuk
A barber lathers a man before he shaves him.
- Dale Carnegie
I don’t want to hear the specials. If they’re so special, put ’em on the menu.
- Jerry Seinfeld
I am more of a creative person. I recognize that about myself, which is why I hired my weaknesses early on. I think if most founders don’t relinquish some control, then we hold back the development of our companies.
- Sara Blakely
The spirit of Southwest Airlines is exuberant, it’s caring, it’s dedicated, it’s diligent, it’s fun, it’s rewarding, it’s a joy.
- Herb Kelleher
In early 2009, the property market was still being driven by pessimistic sentiment and a wait-and-see attitude, leading to a further drop in the transaction volume.
- Lee Shau Kee
A friend is a person before whom I may think aloud.
- Ralph Waldo Emerson
An early lesson I learned in my career was that whenever a large organization attempts to do anything, it always comes down to a single person who can delay the entire project.
- Ben Horowitz
Personally, I’d like to see more of our leaders take a technocratic approach to solving our biggest problems.
- Bill Gates
My first account was Neiman Marcus. I cold-called them just like I had cold-called businesses when I was selling fax machines for seven years.
- Sara Blakely
Bad decisions made with good intentions, are still bad decisions.
- James C. Collins
We all have possibilities we don’t know about. We can do things we don’t even dream we can do.
- Dale Carnegie
All great programmers learn the same way. They poke the box. They code something and see what the computer does. They change it and see what the computer does. They repeat the process again and again until they figure out how the box works.
- Seth Godin
I have asked thousands of business people to smile at someone every hour of the day for a week and then come to class and talk about the results.
- Dale Carnegie
Doing the wrong thing daily, compounds over time.
- John C. Maxwell
How much has it been your experience that Americans follow what happens in the world?
- Reed Hastings
I actually thought that it would be a little confusing during the same period of your life to be in one meeting when you’re trying to make money, and then go to another meeting where you’re giving it away. I mean is it gonna erode your ability, you know, to make money? Are you gonna somehow get confused about what you’re trying to do?
- Bill Gates
It is never too late to be what you might have been.
- George Eliot
So at that stage you might as well keep growing, to get the advantages of scale.
- Sergey Brin
I find my greatest pleasure, and so my reward, in the work that precedes what the world calls success.
- Thomas Edison
Most answers to the contrarian question are different ways of seeing the present, good answers are as close as we can come to looking into the future.
- Peter Thiel
Some people are averse to change, but the advertising model is going to change with or without the Hopper. What we’re saying to the broadcasters is, ‘There’s a way for you not to put your head in the sand.’
- Charles Ergen
Last I looked – and I’m not a candidate – but last time I checked reading about the Constitution, the Electoral College has nothing to do with parties, has absolutely nothing to do with parties. It’s most states are winners take all.
- Michael Bloomberg
Failing to prepare is preparing to fail.
- John Wooden
Ask yourself, what’s the one thing that I can do right now so I’m on track to achieve my someday goals?
- Gary Keller
Economic cycles come and go…
- Cheng Yu-tung
He who is without a newspaper is cut off from his species.
- P.T. Barnum
Shallow understanding from people of good will is more frustrating than absolute misunderstanding from people of ill will.
- Martin Luther King Jr.
Your best days are not behind you. They’re in front of you.
- Joel Olsteen
It is always important that we have transparency, that we have shareholder protection. Then again, I think it is important that there are not so many regulations that management can’t make a decision without asking a lawyer whether he can do it.
- Michael Otto
I try to use my voice. I know that celebrity is valuable, and people do listen.
- Russell Simmons
Logic will get you from A to B. Imagination will take you everywhere.
- Albert Einstein
A goal is a dream with a deadline.
- Napoleon Hill
Our greatest glory is not in never falling, but in rising every time we fall.”
- Confucius
Many people spend more time in planning the wedding than they do in planning the marriage.
- Zig Ziglar
Look, I’m a passionate entrepreneur. I’m like fire and brimstone sometimes. And so there are times when I’ll go—I’ll get too into the weeds and too into the debate, because I’m so passionate about it.
- Travis Kalanick
When you reach out to hurting people, that’s when God is going to make sure your needs are supplied. When you focus on being a blessing, God makes sure that you are always blessed in abundance.”
- Joel Olsteen
God can do in a split second what might otherwise take you many years.
- Joel Olsteen
We can say with certainty – or 90% probability – that the new industries that are about to be born will have nothing to do with information.
- Peter Drucker
The internet was supposed to homogenize everyone by connecting us all. Instead what it’s allowed is silos of interest.
- Seth Godin
We are making these changes at a time when we are beginning to see signs that our business is stabilizing.
- John Chambers
Your job should make you want to get out of bed
- Tony Hsieh
People are basically the same the world over. Everybody wants the same things – to be happy, to be healthy, to be at least reasonably prosperous, and to be secure. They want friends, peace of mind, good family relationships, and hope that tomorrow is going to be even better than today.
- Zig Ziglar
There’s no difference between a pessimist who says, Oh, it’s hopeless, so don’t bother doing anything and an optimist who says, Don’t bother doing anything, it’s going to turn out fine anyway. Either way, nothing happens.
- Yvon Chouinard
We have to get control of our borders. You can only do that if you make companies obey the law and not hire undocumented or illegals. They can only do that is if they have a Social Security Card that has biometrics so they know whether the person is legal or not.
- Michael Bloomberg
Hire the best staff you can find develop them as much as you can, and hand off everything you possibly you can to them…The power of this can be seen in explosive growth.
- Napoleon Hill
The way to develop decisiveness is to start right where you are, with the very next question you face.
- Napoleon Hill
He who lives by the crystal ball will eat shattered glass.
- Ray Dalio
By providing the systems that make the Internet work, Cisco is playing a major role in helping customers thrive in the explosive Internet economy. As a result, we are growing faster than all of our key competitors and have been the fastest growing and most profitable company in the history of the computer industry.
- John Chambers
Personally, I think the failure to really kind of get his arms around this company and this industry led to confusion on behalf of the management team. And I didn’t see that getting any better.
- Phil Knight
My friends and I had fun together, but I was more reserved, not at all the life of the party. I would just be the quiet one in the room.
- Joel Olsteen
Everything in life is luck.
- Donald Trump
If you learn late, you pass it on to people so they can learn early. It’s a step process.
- Russell Simmons
You must go through the process before you get the product.
- Paul Pressey
The more we thought, the more they all sounded boring compared to Apple. You didn’t have to have a real specific reason for choosing a name when you were a little tiny company of two people; you choose any name you want.
- Steve Wozniak
Profitability comes from loyalty, productivity, and having a character base from which to work.
- Zig Ziglar
No one has done a study on this, as far as I can tell, but I think Facebook might be the first place where a large number of people have come out. We didn’t create that – society was generally ready for that. I think this is just part of the general trend that we talked about, about society being more open, and I think that’s good.
- Mark Zuckerberg
P – Passion, you care about the team, passion and players
- Jack Welch
Advances in the technology of telecommunications have proved an unambiguous threat to totalitarian regimes everywhere.
- Rupert Murdoch
When people lack concrete plans to carry out, they use formal rules to assemble a portfolio of various options.
- Peter Thiel
The abundance mindset makes it easier to be graceful.
- Seth Godin
It takes up enough of my time and interest just working on comedy. I just enjoy it and love doing it.
- Jerry Seinfeld
Hard times may have held you down, but they will not last forever. When all is said and done, you will be better off than before.
- Joel Olsteen
A definite person determines the one best thing to do and then does it. Instead of working tirelessly to make herself indistinguishable, she strives to be great at something substantive—to be a monopoly of one.
- Peter Thiel
I like sports, and I enjoy playing basketball and lifting weights.
- Joel Olsteen
We appreciate size, but only if it is robust growth. Just to be big is not a target.
- Alexei Mordashov
Ethical decisions ensure that everyone’s best interests are protected. When in doubt, don’t.
- Harvey Mackay
I was very interested in vaudeville. It was the only sort of discipline that was a five-minute act on stage, which is what I really enjoyed and saw myself doing. And I bought books on it.
- Steve Martin
We are masters of the unsaid words, but slaves of those we let slip out.
- Winston Churchill
Let us work together to take Hong Kong to new heights.
- Cheng Yu-tung
Casino gambling is colorful and dramatic and theatrical.
- Stephen Wynn
Great companies are built on great products.
- Elon Musk
I find out what the world needs. Then I go ahead and try to invent it.
- Thomas Edison
Failure comes part and parcel with invention. It’s not optional. We understand that and believe in failing early and iterating until we get it right. When this process works, it means our failures are relatively small in size (most experiments can start small), and when we hit on something that is really working for customers, we double-down on it with hopes to turn it into an even bigger success.
- Jeff Bezos
There is a revolution happening, and within two years I think that Wi-Fi and Netflix will be built into all the televisions.
- Reed Hastings
I DECLARE a legacy of faith over my life. I declare that I will store up blessings for future generations. My life is marked by excellence and integrity. Because I’m making right choices and taking steps of faith, others will want to follow me. God’s abundance is surrounding my life today. This is my declaration.
- Joel Olsteen
I readily absorb ideas from every source, frequently starting where the last person left off.
- Thomas Edison
You shouldn’t do things differently just because they’re different. They need to be… better.
- Elon Musk





