The way to become rich is to put all your eggs in one basket and then watch that basket.
- Andrew Carnegie
Notable Quotables
I’m Phil Knight, and I don’t believe in advertising.
- Phil Knight
If people like you, they’ll listen to you, but if they trust you, they’ll do business with you.
- Zig Ziglar
MANAGING STRICTLY BY NUMBERS IS LIKE PAINTING BY NUMBERS Some things that you want to encourage will be quantifiable, and some will not. If you report on the quantitative goals and ignore the qualitative ones, you won’t get the qualitative goals, which may be the most important ones. Management purely by numbers is sort of like painting by numbers—it’s strictly for amateurs. At HP, the company wanted high earnings now and in the future. By focusing entirely on the numbers, HP got them now by sacrificing the future. Note that there were many numbers as well as more qualitative goals that would have helped: Was our competitive win rate increasing or declining? Was customer satisfaction rising or falling? What did our own engineers think of the products? By managing the organization as though it were a black box, some divisions at HP optimized the present at the expense of their downstream competitiveness. The company rewarded managers for achieving short-term objectives in a manner that was bad for the company. It would have been better to take into account the white box. The white box goes beyond the numbers and gets into how the organization produced the numbers. It penalizes managers who sacrifice the future for the short term and rewards those who invest in the future even if that investment cannot be easily measured. CLOSING THOUGHT It is easy to see that there are many ways for leaders to be misinterpreted. To get things right, you must recognize that anything you measure automatically creates a set of employee behaviors. Once you determine the result you want, you need to test the description of the result against the employee behaviors that the description will likely create. Otherwise, the side-effect behaviors may be worse than the situation you were trying to fix.
- Ben Horowitz
The only real mistake is the one from which we learn nothing.
- Henry Ford
You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
- Howard Schultz
I wouldn’t ever say if you’re having tough times then there must be something wrong with you or your attitude. Life’s a fight. It’s a good fight of faith. I encourage people to stay up, stay hopeful, stay faith-filled.
- Joel Olsteen
Growth is the great separator between those who succeed and those who do not. When I see a person beginning to separate themselves from the pack, it’s almost always due to personal growth.
- John C. Maxwell
My goal is to simplify complexity. I just want to build stuff that really simplifies our base human interaction.
- Jack Dorsey
Zynga is about fun. Fun is important. Fun is good. And to have the ability to do something fun for 10 or 15 minutes that’s right at your fingertips and involves your friends, well, that’s better than television in terms of social connectivity.
- Reid Hoffman
You don’t need a big close, as many sales reps believe. You risk losing your customer when you save all the good stuff for the end. Keep the customer actively involved throughout your presentation, and watch your results improve.
- Harvey Mackay
We are interested in others when they are interested in us.
- Dale Carnegie
The man who has no imagination has no wings.
- Muhammad Ali
I really like reading books
- Dale Carnegie
Whatever the mind of man creates, should be controlled by man’s character.
- Thomas Edison
I think that God gives you your own will and choices. I don’t believe that we’re supposed to drag ourselves through life defeated and not see God’s blessings. But you have to make the right choices and follow that still, small voice within you. Because I think that’s how God leads us.
- Joel Olsteen
So in everything, do to others what you would have them do to you.
- Matthew 7:12
Working on the right things is what makes knowledge work effective.
- Peter Drucker
And being as wicked as any man who ever lived, he exploited his advantage to the full.
- Winston Churchill
There can be no deep disappointment where there is not deep love.
- Martin Luther King Jr.
A third of the people who rush to psychiatrists for help could probably cure themselves if they could only do as Margaret Yates did: get interested in helping others. My idea? No, that is approximately what Carl Jung said. And he ought to know—if anybody does. He said: About one third of my patients are suffering from no clinically definable neurosis, but from the senselessness and emptiness of their lives.” To put it another way, they are trying to thumb a ride through life—and the parade passes them by. So they rush to a psychiatrist with their petty, senseless, useless lives. Having missed the boat, they stand on the wharf, blaming everyone except themselves and demanding that the world cater to their self-centered desires.
- Dale Carnegie
China’s open-door policy, the favourable local exchange rates, the growing affluence and changing lifestyles in South Asian countries and burgeoning economic activities in the Asia-Pacific Rim are all conducive factors to the continuing tourism boom.
- Cheng Yu-tung
No one is guaranteed a job in this.
- Jack Welch
Practice what you preach
- Tony Hsieh
Control has to be by feedback from the work done. The work itself has to provide the information. If it has to be checked all the time, there is no control.
- Peter Drucker
If you want to build lifelong, loyal friendships, if you want to build trust, learn to protect your family members and friends even when they make mistakes.
- Joel Olsteen
And while the law of competition may be sometimes hard for the individual, it is best for the race, because it ensures the survival of the fittest in every department.
- Andrew Carnegie
Ethical decisions ensure that everyone’s best interests are protected. When in doubt, don’t.
- Harvey Mackay
I contend that for a nation to try to tax itself into prosperity is like a man standing in a bucket and trying to lift himself up by the handle.
- Winston Churchill
My kids probably started drinking coffee in their late teens.
- Howard Schultz
To Admiral Cunningham it was against all tradition to abandon the Army in such a crisis. He declared, “It takes the Navy three years to build a new ship. It will take three hundred years to build a new tradition.
- Winston Churchill
Cherish your visions and your dreams as they are the children of your soul, the blueprints of your ultimate achievements.
- Napoleon Hill
The world is facing a new networked, digital lifestyle, and we will ensure that Canon remains ahead of the game.
- Fujio Mitarai
What a great thrill it will be for fans of all generations to see these NASCAR superheroes together again at Atlanta Motor Speedway. With 405 victories between them, each and every one played an integral role in making NASCAR the tremendous success it is today.
- Ed Clark
You can’t be in neutral and hope to reach your full potential.
- Joel Olsteen
If you look – look at – I mean, look at what’s going on with your gasoline prices. They’re going to go to $5, $6, $7 and we don’t have anybody in Washington that calls OPEC and says, ‘Fellas, it’s time. It’s over. You’re not going to do it anymore.’
- Donald Trump
Five percent of the people think;ten percent of the people think they think;and the other eighty-five percent would rather die than think.
- Thomas Edison
I am not the smartest, but I surround myself with competent people.
- Henry Ford
You have to come up with what the consumer wants, and you need a vehicle to understand it.
- Phil Knight
I think very early on in life we all learn what we’re good at and what we’re not good at, and we stay where it’s safe.
- Sara Blakely
If you only do things where you know the answer in advance, your company goes away.
- Jeff Bezos
Take the attitude of a student, never be too big to ask questions, never know too much to learn something new.
- Og Mandino
Look creatively at your resume, work experience, physical habits, and hobbies and compile a list of all the groups, past and present, that you can associate yourself with.
- Timothy Ferriss
1. What is our mission?2. Who is our customer?3. What does the customer value?4. What are our results?5. What is our plan?
- Peter Drucker
At the point when adding people into the company feels like more work than the work that you can offload to the new employees, the defensive lineman has run around you and you probably need to start giving ground grudgingly.
- Ben Horowitz
I hate writing about personal stuff. I don’t have a Facebook page. I don’t use my Twitter account. I am familiar with both, but I don’t use them.
- Elon Musk
Send out a cheerful, positive greeting, and most of the time you will get back a cheerful, positive greeting. It’s also true that if you send out a negative greeting, you will, in most cases, get back a negative greeting.
- Zig Ziglar
The limitation of riots, moral questions aside, is that they cannot win and their participants know it. Hence, rioting is not revolutionary but reactionary because it invites defeat. It involves an emotional catharsis, but it must be followed by a sense of futility.
- Martin Luther King Jr.
The Internet offers opportunities that are more unique than ever before. With TV, I know I’m making 22 minutes; I know there’s a commercial in the middle. With the Internet, no one knows anything. No rules.
- Jerry Seinfeld
There’s always a wine bully. The one person who did read the ‘Wine Spectator,’ who tells you what to drink and why the ’97 is better than the ’98. I want to punch the wine bully in the face. I want to make sure this generation of wine drinkers isn’t elitist and snotty. I want it to be about family and bringing people together.
- Gary Vaynerchuk
[On a company founder.] A founder is not a job, it’s a role, it’s an attitude. And it’s something that can happen again, and again, and again. In fact it has to happen, again and again and again. Otherwise we would not move forward.
- Jack Dorsey
Train yourself to let go of everything you fear to lose.
- Yoda
Manufacture, don’t just trade. There’s money in manufacturing even though it is capital intensive.
- Aliko Dangote
All of my friends who have younger siblings who are going to college or high school – my number one piece of advice is: You should learn how to program.
- Mark Zuckerberg
I like money, but it’s never been about the money.
- Jerry Seinfeld
What we know about the destination resort business is clearly established. But it’s all about one thing, and one thing only. All of the razzmatazz and jazz we hear about facilities and everything else doesn’t amount to a hill of beans. It’s customer experience that determines the longevity and endurance of these enterprises.
- Stephen Wynn
NO PURCHASE SHOULD EVER BE MADE IN A BUSINESS UNLESS IT IS JUSTIFIED BY AN INCREASE IN SALES.
- Robert Kiyosaki
Speak up for those who cannot speak up for themselves.
- Proverbs 31:8
Although my spelling is still sometimes poor, I have managed to overcome the worst of my difficulties through training myself to concentrate.
- Richard Branson
You know, I start with the assumption that -or with, with the belief that this president has to succeed. We all have an enormous amount of capital invested in his success. His success is the country’s success.
- Michael Bloomberg
If you neglect to recharge a battery, it dies. And if you run full speed ahead without stopping for water, you lose momentum to finish the race.
- Oprah Winfrey
Happiness simply cannot be relied upon as a measure of success.
- John C. Maxwell
If you’re going to be thinking, you may as well think big.
- Donald Trump
Every great man, every successful man, no matter what the field of endeavor, has known the magic that lies in these words: every adversity has the seed of an equivalent or greater benefit.
- W. Clement Stone
The buck stops with the guy who signs the checks.
- Rupert Murdoch
It is my dream to have a controlling stake of Arsenal.
- Alisher Usmanov
In the game of life, before you get anything out, you must put something in!
- Zig Ziglar
Bad decisions made with good intentions, are still bad decisions.
- James C. Collins
Oracle’s got 100+ enterprise applications live in the #cloud; today, SAP’s got nothin’ but SuccessFactors until 2020.
- Larry Ellison
By spring of ’98, each company’s stock had more than quadrupled. Skeptics questioned earnings and revenue multiples higher than those for any non-internet company. It was easy to conclude that the market had gone crazy.
- Peter Thiel
Making good decisions is a crucial skill at every level.
- Peter Drucker
While 9:00 to 5:00 and what happens in the job is important… what happens from 5:00 – 9:00 while you’re off the job is INFINITELY more important.
- Zig Ziglar
The richest people in the world look for and build networks, everyone else looks for work.
- Robert Kiyosaki
Wide diversification is only required when investors do not understand what they are doing.
- Warren Buffett
Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They’re absolutely free and worth a fortune.
- Sam Walton
Remain close to government and away from politics. It means deal more with the authorities. And less with individuals.
- Wang Jianlin
Personally, I just hope they (the LA Lakers) suck forever.
- Mark Cuban
Watching how customers actually use a product provides much more reliable information than can be gleaned from a verbal interview or a focus group.
- Clayton M. Christensen
Entrepreneurs must protect themselves and the venture at all times by documenting your agreements.
- Jack Nadel
The real estate market in mainland China, however, experienced a dramatic change during the past year. In the second half of 2007, transacted prices in many cities had been repeatedly bid up to all time highs as a result of fierce competition at land auctions. The subsequent upsurge in housing prices, which were beyond the affordability of the general public, resulted in an overheated property market.
- Lee Shau Kee
You’re dead if you aim only for kids. Adults are only kids grown up, anyway.
- Walt Disney
When I became proficient as a salesman I was invited to teach new hires.
- Zig Ziglar
This proves our strategy is working in terms of the convergence of voice, video and data.
- John Chambers
We vote for a presidential candidate without saying, “Why not run the country for a month and then we’ll see . .
- Seth Godin
As the economy shifts, large (and small) organizations are discovering that this brainwashing thing was a huge error. You can’t snooze your way to greatness. You can’t optimize your way to surprising growth. You can’t organize your way into blamelessness.
- Seth Godin
Our goal all along was that fans would come in and wouldn’t notice any loss of amenities there for them, and I’m very comfortable that’s going to be the case.
- Ed Clark
Concentrate all of your thoughts upon the work at hand. The sun’s rays do not burn until brought into focus.
- Alexander Graham Bell
The typical small business owner is only 10 percent Entrepreneur, 20 percent Manager, and 70 percent Technician.
- Michael Gerber
I felt as if I were walking with destiny, and that all my past life had been but a preparation for this hour and for this trial… I thought I knew a good deal about it all, I was sure I should not fail.
- Winston Churchill
Successful people are always looking for opportunities to help others. Unsuccessful people are always asking, ‘What’s in it for me?
- Brian Tracy
What we need to do is always lean into the future, when the world changes around you and when it changes against you – what used to be a tail wind is now a head wind – you have to lean into that and figure out what to do because complaining isn’t a strategy.
- Jeff Bezos
NO PERFORMANCE MANAGEMENT OR EMPLOYEE FEEDBACK PROCESS Your company now employs twenty-five people and you know that you should formalize the performance management process, but you don’t want to pay the price. You worry that doing so will make it feel like a “big company.” Moreover, you do not want your employees to be offended by the feedback, because you can’t afford to lose anyone right now. And people are happy, so why rock the boat? Why not take on a little management debt? The first noticeable payments will be due when somebody performs below expectations: CEO: “He was good when we hired him; what happened?” Manager: “He’s not doing the things that we need him to do.” CEO: “Did we clearly tell him that?” Manager: “Maybe not clearly . . .” However, the larger payment will be a silent tax. Companies execute well when everybody is on the same page and everybody is constantly improving. In a vacuum of feedback, there is almost no chance that your company will perform optimally across either dimension. Directions with no corrections will seem fuzzy and obtuse. People rarely improve weakness they are unaware of. The ultimate price you will pay for not giving feedback: systematically crappy company performance.
- Ben Horowitz
Before Alamein we never had a victory. After Alamein we never had a defeat.
- Winston Churchill
The soul of business is not making money but making people happy.
- Aliko Dangote
There’s a finite market for DVD-by-mail, and the growth over the next 10 years will be in streaming.
- Reed Hastings
At least three time per day at scheduled times, he had to ask himself the following question: Am I being productive or just active? Charney captured the essence of this with less-abstract wording: Am I inventing things to do to avoid the important? He eliminated all of the activities he used as crutches and began to focus on demonstrating results instead of showing dedication. Dedication is often just meaningless work in disguise. Be ruthless and cut the fat.
- Timothy Ferriss
We’re better than the rest of the country but we shouldn’t believe it too much.
- Peter Thiel
By becoming interested in the cause, we are less likely to dislike the effect.
- Dale Carnegie
All that hullabaloo about somebody’s net worth is just stupid, and it’s made my life a lot more complex and difficult.
- Sam Walton
I’m not as interested in what you make as I am in what you’re passionate about. What business are you really in?
- Howard Schultz
