We believe the competitive and economic environment will remain very challenging in the year ahead. Whilst we think we have the opportunity to make improvements to some of our ranges, we are still budgeting on the basis of negative like-for-like retail sales for the year.
- Simon Wolfson
Notable Quotables
A kite flies against the wind, not with it.
- Winston Churchill
Value is what you get.
- Warren Buffett
I intentionally abandoned the hard stuff early on because not only do I think it’s useless, I think it’s a distraction.
- Seth Godin
There are no shortcuts to knowledge, especially knowledge gained from personal experience. Following conventional wisdom and relying on shortcuts can be worse than knowing nothing at all.
- Ben Horowitz
My friends are people who like building cool stuff. We always have this joke about people who want to just start companies without making something valuable. There’s a lot of that in Silicon Valley.
- Mark Zuckerberg
I don’t think you ever stop giving. I really don’t. I think it’s an on-going process. And it’s not just about being able to write a check. It’s being able to touch somebody’s life.
- Oprah Winfrey
I just think people have a lot of fiction. But, you know, I mean, the real story of Facebook is just that we’ve worked so hard for all this time. I mean, the real story is actually probably pretty boring, right? I mean, we just sat at our computers for six years and coded.
- Mark Zuckerberg
The Global Fund is a central player in the progress being achieved on HIV, TB and malaria. It channels resources to help countries fight these diseases. I believe in its impact because I have seen it firsthand.
- Bill Gates
Philanthropy should be voluntary.
- Bill Gates
Emotional labor is the hard work of making art, producing generosity, and exposing creativity. Working without a map involves both vision and the willingness to do something about what you see. Emotional labor is what you get paid to do, and one of the most difficult types of emotional labor is staring into the abyss of choice and picking a path.
- Seth Godin
I understand how every healthy child, every new road, puts a country on a better path, but instability and war will arise from time to time, and I’m not an expert on how you get out of those things.
- Bill Gates
It’s no fun to protest on an empty stomach.
- Michael Bloomberg
In periods where there is no leadership, society stands still. Progress occurs when courageous, skillful leaders seize the opportunity to change things for the better.
- Harry Truman
Life is too short for long-term grudges.
- Elon Musk
None of us got to where we are alone. Whether the assistance we received was obvious or subtle, acknowledging someone’s help is a big part of understanding the importance of saying thank you.
- Harvey Mackay
Consumers, we’re too busy to pay attention to advertising, but we’re desperate to find good stuff that solves our problems.
- Seth Godin
The bulk of the universities are about teaching kids.
- Bill Gates
Out that expending emotional labor, working without a map, and driving in the dark involve confronting fear and living with the pain of vulnerability. The artist comes to a détente with these emotions and, instead of fighting with them, dances with them. The linchpin connects as a result of the indispensable nature of her contribution. The artist, on the other hand, connects because that’s what art is. The artist touches part of what it means to be truly human and does that work again and again.
- Seth Godin
It’s flattering to people who stop you and say that you’ve helped them and all. But, again, you know, you’ve got to stay humble because as quick as you came up, you can come down.
- Joel Olsteen
I wanted to be an editor or a journalist, I wasn’t really interested in being an entrepreneur, but I soon found I had to become an entrepreneur in order to keep my magazine going.
- Richard Branson
Mentorship is a pain free way to learn.
- Paul Pressey
NO PURCHASE SHOULD EVER BE MADE IN A BUSINESS UNLESS IT IS JUSTIFIED BY AN INCREASE IN SALES.
- Robert Kiyosaki
The best thinking has been done in solitude. The worst has been done in turmoil.
- Thomas Edison
Never automate something that can be eliminated, and never delegate something that can be automated or streamlined. Otherwise, you waste someone else’s time instead of your own, which now wastes your hard-earned cash. How’s that for incentive to be effective and efficient?
- Timothy Ferriss
Changes that used to occur over quarters are literally occurring over months.
- John Chambers
Economic medicine that was previously meted out by the cupful has recently been dispensed by the barrel. These once unthinkable dosages will almost certainly bring on unwelcome after-effects. Their precise nature is anyone’s guess, though one likely consequence is an onslaught of inflation.
- Warren Buffett
What is the 20% of my belongings that I use 80% of the time? Eliminate the other 80% in clothing, magazines, books, and all else. Be ruthless – you can always repurchase things you can’t live without.
- Timothy Ferriss
I had a TV set and a typewriter and that made me think a computer should be laid out like a typewriter with a video screen.
- Steve Wozniak
Be candid with everyone. Candor is the biggest dirty little secret in business?
- Jack Welch
I am someone who tweets about what I have for breakfast, what I have for lunch, what I have for dinner, and for 99.99999 percent of the world, it’s useless. It’s meaningless. But for my mother, she loves it.
- Jack Dorsey
Your people give their days (and sometimes their nights) to you. They give their hands, brains, and hearts. Sure, the company pays them. It fills their wallets. But as a leader, you need to fill their souls. You can do that by getting in their skin, by giving the work meaning, by clearing obstacles, and by demonstrating the generosity gene. And you can do it, perhaps most powerfully, by creating an environment that’s exciting and enjoyable.
- Jack Welch
My father encouraged me to study something I was interested in, not necessarily the basis for a career.
- Michael Balmuth
I’ve learned that mistakes can often be as good a teacher as success.
- Jack Welch
If you look at space companies, they’ve failed either because they’ve had a technical solution where success was not a possible outcome, they were unable to attract a critical mass of talent, or they just ran out of money. The finish line is usually a lot further away than you think.
- Elon Musk
My parents got one bedroom, my three sisters got the other bedroom, and my brother and I made do with a rollaway in the kitchen.
- David Green
We are the masters of our fate.
- Winston Churchill
Nine times out of ten, an argument ends with each of the contestants more firmly convinced than ever that he is absolutely right.
- Dale Carnegie
With the attention I got on my wealth, I thought I would have become a source of resentment, but it is just the other way around – it just generates that much more ambition in many people.
- Azim Premji
Results? Why, man, I have gotten lots of results! If I find 10,000 ways something won’t work, I haven’t failed. I am not discouraged, because every wrong attempt discarded is often a step forward….
- Thomas Edison
Early must I rise. Leave now you must!
- Yoda
I know of nothing more despicable and pathetic than a man who devotes all the hours of the waking day to the making of money for money’s sake.
- John D. Rockefeller
Every morning when I wake up, I make up my mind to solve as many problems before returning home.
- Aliko Dangote
I want to be able to speak with errors in my wording, errors in my grammar. When you type things into Google search, it corrects your words. With speech, I want it to be general enough, smart enough, to know ‘No, he couldn’t have meant these words that I think he said. He must have really meant something similar.’
- Steve Wozniak
Teaching Fire a LessonFire is hot. That’s what it does. If you get burned by fire, you can be annoyed at yourself, but being angry at fire doesn’t do you much good. And trying to teach the fire a lesson so it won’t be hot next time is certainly not time well spent.Our inclination is to give fire a pass, because it’s not human. But human beings are similar, in that they’re not going to change any time soon either.
- Seth Godin
A great business is seldom if ever built up, except on lines of the strictest integrity. A reputation for cuteness and sharp dealing is fatal in great affairs. Not the letter of the law, but the spirit, must be the rule. The standard of commercial morality is now very high. A mistake made by any one in favor of the firm is corrected as promptly as if the error were in favor of the other party. It is essential to permanent success that a house should obtain a reputation for being governed by what is fair rather that what is merely legal. A rule which is adpoted and adhered to has given greater returns than one would believe possible, namely; always give the other party the benefit of the doubt. This course does not apply to the speculative class (the stock market). An entirely different atmosphere pervades that world. Men are only gamblers there. Stock gambling and honorable business are incompatible. In recent years it must be admitted that the old fashioned banker, like Julius S. Morgan of London has become rare.
- Andrew Carnegie
Happiness simply cannot be relied upon as a measure of success.
- John C. Maxwell
At Facebook, we build tools to help people connect with the people they want and share what they want, and by doing this we are extending people’s capacity to build and maintain relationships.
- Mark Zuckerberg
Luck plays a role in business but whether you succeed or fail depends on many other factors. I haven’t really had a failure.
- Lui Che Woo
Sometimes doing your best is not good enough. Sometimes you must do what is required.
- Winston Churchill
If geek means you’re willing to study things, and if you think science and engineering matter, I plead guilty. If your culture doesn’t like geeks, you are in real trouble.
- Bill Gates
When you’re building a business or joining a company, you have to be transparent; you can’t have two sets of information for two sets of people.
- Howard Schultz
For any business to grow, individuals must be accountable for each of the systems, and a general overall director must be in charge of making sure all the systems operate at the highest capacity.
- Robert Kiyosaki
You should focus relentlessly on something you’re good at doing, but before that you must think hard about whether it will be valuable in the future.
- Peter Thiel
Today’s stock price is X, tommorrow’s is up to you.
- Sam Walton
Organizations that achieve both market and operating focus are nearly unbeatable Customers don’t buy products or services. They buy results. They were designed to break what Schlesinger and his colleagues called the cycle of failure practiced by many of Au Bon Pain’s competitors who paid their employees and managers low wages, offered them little training and other support, and suffered high turnover of employees and limited customer loyalty as a result.
- James L. Heskett, W. Earl Sasser and Leonard
[On the cost to found Nike] Six hundred dollars each. Twelve hundred dollars total investment.
- Phil Knight
Employers only handle the money – it is the customer who pays the wages.
- Henry Ford
I think alot about money when I do not have it.
- Stacy Thorn
God can do in a split second what might otherwise take you many years.
- Joel Olsteen
You always have to give something when you get something.
- Jack Nadel
The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.
- Jeff Bezos
Courage is on display every day, and only the courageous wring the most out of life.
- Zig Ziglar
The first key factor, I believe, is unity. If a family is not united, how then can we unite our colleagues? If we don’t love our brothers or our family, how then can we go ahead to love our colleagues. So our tradition really is about the human factor and talents, and we are dependent on the human factor. Therefore we have this corporate slogan – The markets of the world can belong to our corporation, and so can the world’s foremost human talents; The markets of the world belongs to us, and so are the world’s vast resources of raw materials. Similarly, if we can gain access to it, then the world’s financial funding belongs to us as well. Therefore, of foremost importance is access to human talents. Of course, a slogan is only something that we speak of. Of greater importance, is to truly have access to human talents. Towards that purpose, we must first be united and possess love. Our family is very united. And for the sake of the company, we innovated – we introduced western-style (corporate) culture into our company 30 years ago.
- Dhanin Chearavanont
True joy comes when you inspire, encourage, and guide someone else on a path that benefits him or her.
- Zig Ziglar
I was a kind of hyper-intense person in my twenties and very impatient.
- Bill Gates
No one drifts to success.
- Napoleon Hill
To do what you wanna do, to leave a mark – in a way that you think is important and lasting – that’s a life well-lived.
- Laurene Powell Jobs
We are not even close to finishing the basic dream of what the PC can be.
- Bill Gates
But there is no reason why technology should be limited to computers. Properly understood, any new and better way of doing things is technology.
- Peter Thiel
Whenever you have an efficient government, you have a dictatorship.
- Harry Truman
Since belief determines behavior, doesn’t it make sense that we should be teaching ethical, moral values in every home and in every school in America?
- Zig Ziglar
He was contradicting everything he’d taught us about not running sick and making it worse. I knew it was just to make me acknowledge that his word was law, no matter how arbitrary. But that didn’t make it any easier to take. I was so mad I ran a personal record.
- Phil Knight
Who am I winning for? Am I winning for Oracle shareholders or is it simply a matter of personal vanity? I’ll admit to it. Mea culpa. An awful lot of it is personal vanity.
- Larry Ellison
It is hard to overstate how valuable it is to have all the incredible tools that are used for human disease to study plants.
- Bill Gates
If you look – look at – I mean, look at what’s going on with your gasoline prices. They’re going to go to $5, $6, $7 and we don’t have anybody in Washington that calls OPEC and says, ‘Fellas, it’s time. It’s over. You’re not going to do it anymore.’
- Donald Trump
I will be liken to the rain drop which washes away the mountain; the ant that devours a tiger; the star which brightens the earth; the slave who builds a pyramid. I will build my castle one brick at a time for I know that small attemps, repeated will complete my undertaking.
- Og Mandino
A good book can be both a window to the world and a mirror to one’s self. It is easier to build community and remain true to the brand when you have zealots instead of marketing mercaries.
- Radical Marketing
Expect more than others think possible.
- Howard Schultz
I have found from costly experience that it is much easier to analyze the facts after writing them down. In fact, merely writing the facts on a piece of paper and stating our problem clearly goes a long way toward helping us reach a sensible decision. As Charles Kettering puts it: A problem well stated is a problem half solved.
- Dale Carnegie
I’d like to dial it back 5% or 10% and try to have a vacation that’s not just e-mail with a view.
- Elon Musk
The reason Steve Herrell’s shop did so well is that it was famous for having a line! People brought folks from out of town to have the experience.
- Seth Godin
Nothing good ever happens after 9:00 PM.
- Andy Pearson
I love art, I love design, and I love seeing that intersection of technology and the teams that work on it.
- Jack Dorsey
There is no education like adversity.
- Benjamin Disraeli
There is no such thing as failure. Failure is just life trying to move us in another direction.
- Oprah Winfrey
All of my friends who have younger siblings who are going to college or high school – my number one piece of advice is: You should learn how to program.
- Mark Zuckerberg
In the 1970s, Japan moved into the U.S. turf with its televisions, cars, chips, and steel. But if you think about it, the only business Japan destroyed was the U.S. television industry.
- Fujio Mitarai
It was the nation and the race dwelling all round the globe that had the lion’s heart. I had the luck to be called upon to give the roar.
- Winston Churchill
I never perfected an invention that I did not think about in terms of the service it might give others… I find out what the world needs, then I proceed to invent….
- Thomas Edison
I will say that walking down the street, getting on the subway, taking the elevator, if there’s one or two people and they say, ‘Great job, Mayor,’ that is a real turn-on. I mean, anybody that wouldn’t find that satisfying, rewarding, exciting, thrilling – I think they should see the doctor.
- Michael Bloomberg
During the epidemic period of SARS, the Group purchased large quantities of disinfectant materials for donation to the local communities.
- Lee Shau Kee
I always saw myself wanting to do something deemed successful and good at the same time.
- Howard Schultz
Well, real estate is always good, as far as I’m concerned.
- Donald Trump
The key to investing is not assessing how much an industry is going to affect society, or how much it will grow, but rather determining the competitive advantage of any given company and, above all, the durability of that advantage
- Warren Buffett
Learn to say No to the good so that you can say Yes to your best.
- John Maxwell
Get the right people on the bus and get the wrong people off of the bus.
- Jim Collins
One of my favorite perks was picking out an issue and doing what I called a deep dive. It’s spotting a challenge where you think you can make a difference…one that looks like it would be fun, and then throwing the weight of your position behind it. Some might justifiably call it meddling….I followed up on all of them with a passion and a mania that often veered toward the lunatic fringe…To make the initiatives work, it took a passionate all-consuming commitment from the top. Beyond passion, there was alot of rigor…Making initiates successful is all about focus and passionate commitment. The drumbeat must be relentlessness. Every leadership action must demonstrate total committment to the initiative….I was an outrageous champion of everything that we did from our early need to face reality and change the culture to our major initiatives that reshaped the company. Whenever I had an idea or message that I wanted to drive into the organization, I could never say it enough. I repeated it over and over, at every meeting and review for years, until I could almost gag on the words.
- Jack Welch
We have built a company with a business mix and operating system that will allow us to deliver record results in any foreseeable economic climate, … We have just completed a very successful management transition and I’ve never been more confident about the company’s future.
- Jack Welch
I think what we’re lacking in society, not only in the U.S. but also around the world, is to find heroes once again and to celebrate these kind of people.
- Howard Schultz





