IN A NUTSHELL SIX WAYS TO MAKE PEOPLE LIKE YOU PRINCIPLE 1 Become genuinely interested in other people. PRINCIPLE 2 Smile. PRINCIPLE 3 Remember that a person’s name is to that person the sweetest and most important sound in any language. PRINCIPLE 4 Be a good listener. Encourage others to talk about themselves. PRINCIPLE 5 Talk in terms of the other person’s interests. PRINCIPLE 6 Make the other person feel important—and do it sincerely.
- Dale Carnegie
Notable Quotables
The part of uranium that’s fissile – when you hit it with a neutron, it splits in two – is about 0.7%. The reactors we have today are burning that 0.7%.
- Bill Gates
The truth is incontrovertible. Malice may attack it, ignorance may deride it, but in the end, there it is.
- Winston Churchill
“What would you do if capital were free?” is a dangerous question to ask an entrepreneur. It’s kind of like asking a fat person, “What would you do if ice cream had the exact same nutritional value as broccoli?”
- Ben Horowitz
You’re asking somebody who has a wife and is really happily married, ‘So, what’s your next wife going to be like?’ And I’m like, ‘What?
- Travis Kalanick
The CIA will only hire people with impeccable credentials to be a translator. ‘Impeccable credentials’ means you’ve never lived outside the United States.
- Michael Bloomberg
Negative results are just what I want. They’re just as valuable to me as positive results. I can never find the thing that does the job best until I find the ones that don’t.
- Thomas Edison
Technology is unlocking the innate compassion we have for our fellow human beings.
- Bill Gates
Give your good bacteria an upgrade and get your microbiome in shape. Faster fat-loss and better mental health are just two of the benefits.
- Timothy Ferriss
We want Facebook to be one of the best places people can go to learn how to build stuff. If you want to build a company, nothing better than jumping in and trying to build one. But Facebook is also great for entrepreneurs/hackers. If people want to come for a few years and move on and build something great, that’s something we’re proud of.
- Mark Zuckerberg
The man who goes farthest is generally the one who is willing to do and dare. The sure-thing boat never gets far from shore.
- Dale Carnegie
Great business is defined by its ability to generate cash flows in the future.
- Peter Thiel
Throughout my whole life, as a performer, I’ve never played with a band. I’ve always played alone, so I was never required to stay in rhythm or anything. So it was a real different experience for me to start playing with a band. There were so many basic things for me to learn.
- Steve Martin
The one thing coaches cannot tolerate… is the individual who grows arrogant because he excelled at a lower level and believes he has nothing else to learn.
- Zig Ziglar
Most people think companies are basically evil. They get a bad rap. And I think that’s somewhat correct.
- Larry Page
There’s a fascinating statistic: One out of every four people in America has visited New York since 9/11. It is astounding. Now, I don’t know how you count it; it’s some people coming multiple times.
- Michael Bloomberg
Whenever you are speaking, both your passion for your business and your appearance will have a lasting impact on your audience.
- Robert Kiyosaki
I can walk through a hotel lobby and watch people at the desk and see what they’re doing. People don’t look at me. They don’t even know I’m there.
- Jerry Seinfeld
Hong Kong has remained a strong financial centre. It has a solid business environment and geographically, it is well located, being next to China. During this time, there is no city that can match it.
- Lee Shau Kee
I don’t care about revenues.
- Jack Ma
You don’t even really need a place. But you feel like you’re doing something. That is what coffee is. And that is one of the geniuses of the new coffee culture.
- Jerry Seinfeld
The financial markets generally are unpredictable. So that one has to have different scenarios… The idea that you can actually predict what’s going to happen contradicts my way of looking at the market.
- George Soros
Me and my dad are the biggest promoters of an estate tax in the US. It’s not a popular position.
- Bill Gates
I actually thought that it would be a little confusing during the same period of your life to be in one meeting when you’re trying to make money, and then go to another meeting where you’re giving it away. I mean is it gonna erode your ability, you know, to make money? Are you gonna somehow get confused about what you’re trying to do?
- Bill Gates
I swore I would never get involved in another startup ever again in my entire life.
- Larry Ellison
Great companies in the way they work, start with great leaders.
- Steve Ballmer
If you want to be successful, find someone who has achieved the results you want and copy what they do and you’ll achieve the same results.
- Tony Robbins
Well, today the Grammys is much much better than the Oscars. I think the differences in the shows are that the Grammys are much wilder. The Oscars is much more people in the industry. And people dress wilder, I think, at the Grammys.
- Steve Martin
And being as wicked as any man who ever lived, he exploited his advantage to the full.
- Winston Churchill
Persistence is to the character of man as carbon is to steel.
- Napoleon Hill
The truth is that finding happiness in what you do every day is so imperative.
- Gary Vaynerchuk
As Google CEO Larry Page put it in his 2014 TED talk: “The main thing that has caused companies to fail, in my view, is that they missed the future.
- Jack Welch
The secret to being wrong isn’t to avoid being wrong! The secret is being willing to be wrong. The secret is realizing that wrong isn’t fatal.
- Seth Godin
I skate to where the puck is going to be, not where it has been.
- Wayne Gretzky
You can expect what you inspect.
- W. Clement Stone
When the Internet first came, I thought it was just the beacon of freedom. People could communicate with anyone, anywhere, and nobody could stop it.
- Steve Wozniak
Buddha said: ‘Hatred is never ended by hatred but by love,’ and a misunderstanding is never ended by an argument but by tact, diplomacy, conciliation and a sympathetic desire to see the other person’s viewpoint.
- Dale Carnegie
[Less than a week after founding the forerunner to Nike] I forgot to make it part of the original agreement, but I think it ought to be made explicit: There will be no pissing on partners in the shower.
- Phil Knight
The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but rather a lack of will.
- Vince Lombardi
By swallowing evil word unsaid noone has ever yet harmed his stomach.
- Winston Churchill
The successful business executive can handle challenges and solve problems at a remarkable clip.
- Zig Ziglar
Nothing is more costly, nothing is more sterile, than vengeance.
- Winston Churchill
If they really don’t want to buy the flats, I’ll take their deposits.
- Lee Shau Kee
wouldn’t that person be even more amazing if, instead of telling the time, he or she built a clock that could tell the time forever, even after he or she was dead and gone?
- James C. Collins
With the intensity of the first three NASCAR Craftsman Truck Series races at Atlanta Motor Speedway, fans have been treated to exciting finishes each race. Fans can expect nothing less than the same for the John Deere 200.
- Ed Clark
Most folks are about as happy as they make up their minds to be.
- Abraham Lincoln
[That was the case Wednesday night, when Cisco executives talked about results for the fiscal second quarter (which closed on Jan. 26). Chambers and chief financial officer Larry Carter spoke only about the next quarter, when revenue growth from the second fiscal quarter is expected to be nil or in the low single digits.] Our visibility is still very limited, … If there’s one lesson we’ve learned over the past year, it’s how quickly things can change.
- John Chambers
The reason is that good management itself was the root cause. Managers played the game the way it was supposed to be played. The very decision-making and resource-allocation processes that are key to the success of established companies are the very processes that reject disruptive technologies: listening carefully to customers; tracking competitors’ actions carefully; and investing resources to design and build higher-performance, higher-quality products that will yield greater profit. These are the reasons why great firms stumbled or failed when confronted with disruptive technological change.
- Clayton M. Christensen
The danger of the Web is that you can go from idea to public announcement in under ten minutes.
- Seth Godin
You need to live every day like it could be your last.
- Joel Olsteen
Look back in forgiveness, forward in hope, down in compassion, and up with gratitude.
- Zig Ziglar
Why is this mediocre? We love to point out how broken our systems are. We enjoy getting angry at hotels or government agencies or airlines that are so obviously doing a poor job. Idiots! But we almost never look at merely mediocre products and wonder why they aren’t great. Mediocre services or products do what they’re supposed to, but have set the bar so low that it’s hardly worth the energy to cross the street to buy them. A resolute generic sameness pervades this mediocrity. Why isn’t every restaurant meal a fabulous buy for the money? Why isn’t every tax dollar spent with the intensity and focus it could be spent with? It seems as though we are willing to accept mediocre as long as the product, the service, or the organization isn’t totally broken.
- Seth Godin
Husbands and wives, have fun with each other. I’m convinced it makes all the difference in the world.
- Zig Ziglar
Without tradition, art is a flock of sheep without a shepherd. Without innovation, it is a corpse.
- Winston Churchill
Disruptive technology should be framed as a marketing challenge, not a technological one.
- Clayton M. Christensen
I hate the photo shoots. I hate all that stuff.
- Reed Hastings
Proposition 19 already is a winner no matter what happens on election day. The mere fact of its being on the ballot has elevated and legitimized public discourse about marijuana and marijuana policy in ways I could not have imagined a year ago.
- George Soros
I’m sorry that we have to have a Washington presence. We thrived during our first 16 years without any of this. I never made a political visit to Washington and we had no people here. It wasn’t on our radar screen. We were just making great software.
- Bill Gates
In low-income countries, getting to a health post is hard. It’s very expensive.
- Bill Gates
It’s Almost Impossible to Overinvest in Becoming the Market Leader.
- Seth Godin
And people who take risk intelligently can usually actually make a lot more progress than people who don’t.
- Reid Hoffman
Successful Investing takes time, discipline and patience. No matter how great the talent or effort, some things just take time: You can’t produce a baby in one month by getting nine women pregnant.
- Warren Buffett
I’m a creative guy. And I only do businesses as a result of like I’ve – I’m try to find what my gifts are and give them immediately. As soon as I get them and I understand, I give them back.
- Russell Simmons
Apart from consolidating our position as a major property developer in Hong Kong, we have also been diversifying into other activities such as hotel businesses, construction and engineering, container terminal services and television industry…
- Cheng Yu-tung
Role models who push us to exceed our limits, physical training that removes our spare tires, and risks that expand our sphere of comfortable action are all examples of eustress—stress that is healthful and the stimulus for growth.
- Timothy Ferriss
I also have in mind that seemingly wealthy, but most terribly impoverished class of all, who have accumulated dross, but know not how to use it, or get rid of it, and thus have forged their own golden or silver fetters. —HENRY DAVID THOREAU (1817–1862)
- Timothy Ferriss
No one lives long enough to learn everything they need to learn starting from scratch. To be successful, we absolutely, positively have to find people who have already paid the price to learn the things that we need to learn to achieve our goals.
- Brian Tracy
What material success does is provide you with the ability to concentrate on other things that really matter. And that is being able to make a difference, not only in your own life, but in other people’s lives.
- Oprah Winfrey
Willingness to change is a strength, even if it means plunging part of the company into total confusion for a while.
- Jack Welch
I like pigs. Dogs look up to us. Cats look down on us. Pigs treat us as equals.
- Winston Churchill
My children – in many dimensions they’re as poorly behaved as many other children, but at least on this dimension I’ve got my kids brainwashed: You don’t use Google, and you don’t use an iPod.
- Steve Ballmer
The final relationship that cannot be ignored is with disrupters: They are individuals who cause trouble for sport – inciting opposition to management for a variety of reasons, most of them petty. Usually these people have good performance – that’s their cover – and so they are endured or appeased. A company that manages people well takes disrupters head-on. First they give them very tough evaluations, naming their bad behaviour and demanding it change. Usually it won’t. Disrupters are a personality type. If that’s the case, get them out of the way of people trying to do their jobs. They’re poison.
- Jack Welch
The bible says no man can take your joy. That means no person can make you live with a negative attitude. No circumstance, no adversity can force you to live in despair. As Eleanor Roosevelt, wife of wheelchair-bound President Franklin D. Roosevelt, often said, ‘No one can make you feel inferior without your consent.
- Joel Olsteen
No one learns as much about a subject as one who is forced to teach it.
- Peter Drucker
If something is expensive to develop, and somebody’s not going to get paid, it won’t get developed. So you decide: Do you want software to be written, or not?
- Bill Gates
This generation… they have a different attitude. Instead of sitting and watching something, they want to be a part of it – they’re very hedonistic and sensual.
- Stephen Wynn
I just think that trusting God means we’re going to have unanswered questions, and God is so much bigger than us, we’re never going to understand them all.
- Joel Olsteen
To enjoy life, you don’t need fancy nonsense, but you do need to control your time and realize that most things just aren’t as serious as you make them out to be.
- Timothy Ferriss
We’ve used up a lot of bullets. And we talk about stimulus. But the truth is, we’re running a federal deficit that’s 9 percent of GDP. That is stimulative as all get out. It’s more stimulative than any policy we’ve followed since World War II.
- Warren Buffett
In the Networked Age, we’re all like the little kid from The Sixth Sense. If you’re not seeing networks when you enter a room, you might want to check your pulse.
- Reid Hoffman
Benjamin Franklin, tactless in his youth, became so diplomatic, so adroit at handling people, that he was made American Ambassador to France. The secret of his success? I will speak ill of no man,” he said, … and speak all the good I know of everybody.
- Dale Carnegie
I believe God’s keeping the records, and I believe you will be rewarded even in this life. Somehow, someway, God will make it up to you. It may be He protected you from an accident you never knew. You can’t give God something without God giving you more in return, whether it’s peace or joy or satisfaction.
- Joel Olsteen
Respect your parents. What they tell you is true. Hard work, dedication and faith will get you anything. Imagination will drive itself. You can get anything you want, but you have to have faith behind all your ideas. Stick to your goals and have an undying faith.
- Russell Simmons
Part of being a winner is knowing when enough is enough. Sometimes you have to give up the fight and walk away, and move on to something that’s more productive.
- Donald Trump
The ladder of success is never crowded at the top.
- Napoleon Hill
I don’t have an alarm clock. If someone needs to wake me up, then I have my BlackBerry next to me.
- Mark Zuckerberg
The most stable companies have strong leaders at every level of the organization. The only way to develop such widespread leadership is to make developing leaders a part of your culture. That is a strong part of Coca-Cola’s legacy.
- John Maxwell
I believe that the biggest problem that humanity faces is an ego sensitivity to finding out whether one is right or wrong and identifying what one’s strengths and weaknesses are.
- Ray Dalio
Backed by our conviction, we remain committed to investing wholeheartedly to improve the people’s living conditions, regardless of all uncertainties.
- Cheng Yu-tung
A company should limit its growth based on its ability to attract enough of the right people.
- James C. Collins
Quoting from Chapter 2 of the Sayings Of Confucius, ‘At 30, I stood firm; at 40, I had no more doubts.’ Time has its role to play in one’s behavior and how one conducts himself in society. With the passage of time, we master our lives better and become more refined and polished, step by step. At the age of 30, one can overcome difficulties. By the age of 40, one has thorough appreciation of and insights into the world and becomes firmly self-assured without being carried away by all those irregularities in life.
- Cheng Yu-tung
If you can’t define it or act upon it, forget it.
- Timothy Ferriss
If someone’s criticism is completely unfounded on data, then I don’t want to hear it. It doesn’t hold up to scrutiny.”
- Timothy Ferriss
If you want to understand what drives Cisco, look at our approach to customers. The manner in which we serve our customers defines our company values and demonstrates our priorities. Cisco is proud to be honored with this important certification that recognizes the foundation of our culture — the importance that we place on ensuring our customers are successful with Cisco technology.
- John Chambers
When you learn to listen to your fear, you’ve found a compass that can show you what matters.
- Seth Godin
There are two synergistic approaches for increasing productivity that are inversions of each other: 1. Limit tasks to the important to shorten work time (80/20). 2. Shorten work time to limit tasks to the important (Parkinson’s Law). The best solution is to use both together: Identify the few critical tasks that contribute most to income and schedule them with very short and clear deadlines.
- Timothy Ferriss
All money means to me is a pride in accomplishment.
- Ray Kroc
Every man must decide whether he will walk in the light of creative altruism or in the darkness of destructive selfishness.
- Martin Luther King Jr.
Up until the time I was 14 years old, I was sure that I was going to be a big-league baseball player. But that dream came to a rude awakening when I got cut from my high school baseball team.
- Phil Knight
What’s also missing is a sense of relationship. People suffer in isolation from one another. In a world without purpose, without meaningful values, what have we to share but our emptiness, the needy fragments of our superficial selves? As a result, most of us scramble about hungrily seeking distraction, in music, in television, in people, in drugs. And most of all we seek things. Things to wear and things to do. Things to fill the emptiness. Things to shore up our eroding sense of self. Things to which we can attach meaning, significance, life. We’ve fast become a world of things. And most people are being buried in the profusion. What most people need, then, is a place of community that has purpose, order, and meaning. A place in which being human is a prerequisite, but acting human is essential. A place where the generally disorganized thinking that pervades our culture becomes organized and clearly focused on a specific worthwhile result. A place where discipline and will become prized for what they are: the backbone of enterprise and action, of being what you are intentionally instead of accidentally. A place that replaces the home most of us have lost. That’s what a business can do; it can create a Game Worth Playing.
- Michael Gerber





