Notable Quotables

The people who skip the hard questions are in the majority, but they are not in demand.

- Seth Godin

I’ve got to keep breathing. It’ll be my worst business mistake if I don’t.

- Steve Martin

We have a very wide range of content, but the brand-newest movies, what’s happening with those is a $30 pay-per-view option – not from Netflix but from DirecTV and others – of movies that are in the theater.

- Reed Hastings

In the Networked Age, we’re all like the little kid from The Sixth Sense. If you’re not seeing networks when you enter a room, you might want to check your pulse.

- Reid Hoffman

Speakers who talk about what life has taught them never fail to keep the attention of their listeners.

- Dale Carnegie

The way management treats associates is exactly how the associates will treat the customers

- Sam Walton

I think there are people out there writing original bluegrass songs, but it’s hard to get them out on the air.

- Steve Martin

Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.

- Howard Schultz

I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.

- Howard Schultz

A tribe is a group of people connected to one another, connected to a leader, and connected to an idea. For millions of years, human beings have been part of one tribe or another. A group needs only two things to be a tribe: a shared interest and a way to communicate.

- Seth Godin

All you can do is every day, try to solve a problem and make your company better. You can’t worry about it, you can’t panic when you look at the stock market’s decline. You get frozen like a deer in the headlights. All you can do is all you can do.

- Larry Ellison

I do think that religion has turned a lot of people off. Part of it is because it was all about the rules and was political. I think now people have a hunger for God, they want to have a relationship, but they don’t want to be called religious. I’m not trying to get them to join my religion, I’m just trying to plant a seed of hope in their heart.

- Joel Olsteen

I thought ‘Borat’ was a breakthrough comedy, because it was really funny. It wasn’t some studio-produced script with 14 writers.

- Steve Martin

Don’t fight change; embrace it, and you will step into the fullness of what God has in store.

- Joel Olsteen

Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected.

- Steve Jobs

You probably can’t be the Google of 2014 in terms of compensation or perks, but you can be like the Google of 1999 if you already have good answers about your mission and team.

- Peter Thiel

It is crucial that rappers have the chance to express the truth that is in their heart.

- Russell Simmons

The Cult of Done Bre Pettis wrote this manifesto on his blog: 1. There are three states of being. Not knowing, action and completion. 2. Accept that everything is a draft. It helps to get it done. 3. There is no editing stage. 4. Pretending you know what you’re doing is almost the same as knowing what you are doing, so accept that you know what you’re doing even if you don’t and do it. 5. Banish procrastination. If you wait more than a week to get an idea done, abandon it. 6. The point of being done is not to finish but to get other things done. 7. Once you’re done you can throw it away. 8. Laugh at perfection. It’s boring and keeps you from being done. 9. People without dirty hands are wrong. Doing something makes you right. 10. Failure counts as done. So do mistakes. 11. Destruction is a variant of done. 12. If you have an idea and publish it on the Internet, that counts as a ghost of done. 13. Done is the engine of more.

- Seth Godin

Watered-down feedback can be worse than no feedback at all because it’s deceptive and confusing to the recipient.

- Ben Horowitz

Maintain ‘baseball cards’ and/or ‘believability matrixes’ for your people. Imagine if you had baseball cards that showed all the performance stats. You could see what they did well and poorly and call on the right people to play the right positions in a very transparent way.

- Ray Dalio

Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.

- Howard Schultz

Poker is a game where you don’t have to have the best hand to win. Poker is really reading other people and reading human emotion, which certainly comes into play in business.

- Charles Ergen

Actually, if American business is going to succeed, we are going to need hundreds, or even thousands, of miracles.

- Peter Thiel

At the age of four, you were an artist. And at seven, you were a poet.

- Seth Godin

To invent, you need a good imagination and a pile of junk.

- Thomas Edison

There is no such thing in the world as luck. There never was a man who could go out in the morning and find a purse full of gold in the street to-day, and another to-morrow, and so on, day after day: He may do so once in his life; but so far as mere luck is concerned, he is as liable to lose it as to find it.

- P.T. Barnum

Time is the scarcest resource and unless it is managed nothing else can be managed.

- Peter Drucker

When you’re in comedy, people always come up and say, ‘Oh, it must be so hard.’ It really isn’t hard unless you’re not good at it. If you can do it, its really kind of fun and easy.

- Jerry Seinfeld

If everything seems under control, you’re just not going fast enough.

- Mario Andretti

When you allow what someone says or does to upset you, you’re allowing that person to control you.

- Joel Olsteen

If salespeople don’t probe well for background information, they don’t know how to launch the presentation.

- Jerry Vass

You don’t have to start from scratch to do something interesting. You don’t have to start from scratch to have a massive impact on the world. You have to have a good idea. You have to convince other people of those good ideas. And you have to push as quickly as possible.

- Jack Dorsey

For my part, I consider that it will be found much better by all parties to leave the past to history, especially as I propose to write that history myself.

- Winston Churchill

The people’s ability to achieve is determined by their leader’s ability to empower.

- Napoleon Hill

Concentration is my motto – first honesty, then industry, then concentration.

- Andrew Carnegie

If you’re trying to create a company, it’s like baking a cake. You have to have all the ingredients in the right proportion.

- Elon Musk

How do you tap in to what God has already done? Very simple: just act like you’re blessed, talk like you’re blessed, walk like you’re blessed, think like you’re blessed, smile like you’re blessed, dress like you’re blessed. Put actions behind your faith, and one day you will see it become a reality.

- Joel Olsteen

Over the long run, the price of gold approximates the total amount of money in circulation divided by the size of the gold stock. If the market price of gold moves a long way from this level, it may indicate a buying or selling opportunity.

- Ray Dalio

The profile of homebuyers in Hong Kong is becoming more diverse and a wider range of marketing channels is thus needed to promote the Group’s Hong Kong property projects.

- Lee Shau Kee

What material success does is provide you with the ability to concentrate on other things that really matter. And that is being able to make a difference, not only in your own life, but in other people’s lives.

- Oprah Winfrey

On scores of occassions, when I have faced emergencies, some of them so grave that my life was in jeopardy, I have been miraculously guided past these difficulties through the influence of my Invisible Counselors. My original purpose in conducting Council meetings with imaginary beings, was soley that of impressing my own subconscious mind, through the principle of auto-suggestion, with certain characteristcs which I desired to acquire. In more recent years, my experimentation has taken on a different trend. I now go to my imaginary counselors with every difficult problem which confronts me and my clients. The results are often astonishing, although I do not depend entirerely on this form of counsel.

- Napoleon Hill

Don’t solicit feedback on your product, your idea, or your business just for validation purposes. Be really careful about that. You want to tell the people that can help move your idea forward. But if you’re just looking to your friend, coworker, husband, wife, for validation, be careful. Because out of love… a lot of people will express some concerns, and it can stop a lot of multi-million dollar ideas right in their tracks.

- Sara Blakely

God created you to leave your mark on this generation. You have gifts and talents that you have not tapped into. There are new levels of your destiny still in front of you. But break out starts in your thinking. As you put these keys into action, making room for increase, expecting shifts of God’s favor, praying bold prayers, and keeping the right perspective, then God will release floods of His goodness that will thrust you beyond barriers of the past into the extraordinary life you were designed to live.

- Joel Olsteen

Let your motto then always be ‘Excelsior’, for by living up to it there is no such word as fail.

- P.T. Barnum

Bill Campbell developed an excellent methodology for measuring executives in a balanced way that will help you achieve this. He breaks performance down into four distinct areas.

- Ben Horowitz

We are focusing on the increasing need for mobility and growing demand from our industrial customers. The production volume for vehicles weighing up to six tons is expected to rise to between 100 million and 105 million vehicles. Furthermore, installation of electronics and software will continue to grow substantially, driven by growing demands from end-users and increasingly strict legal requirements for safety and energy consumption. It is partly on this basis that we are aiming for profitable sales of over €50 billion in 2020.

- Elmar Degenhart

A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.

- Henry Ford

If the Almighty were to rebuild the world and asked me for advice, I would have English Channels round every country. And the atmosphere would be such that anything which attempted to fly would be set on fire.

- Winston Churchill

I updated my grilling app, iGrill, today and it now has Facebook integration that lets you see what other people are grilling right now around the world. Awesome.

- Mark Zuckerberg

All salesmen are actors: their priority is persuasion, not sincerity. That’s why the word “salesman” can be a slur and the used car dealer is our archetype of shadiness. But we only react negatively to awkward, obvious salesmen—that is, the bad ones.

- Peter Thiel

My wife thinks she’s better than me at puzzles. I haven’t given in on that one yet.

- Bill Gates

The United States is definitely ahead in culture of innovation. If someone wants to accomplish great things, there is no better place than the U.S.

- Elon Musk

When people write checks, they are depleting an asset. And when people are using credit cards, they are increasing their liabilities. In other words, credit cards make it so much easier to get deeper and deeper into debt by increasing your monthly liabilties.

- Robert Kiyosaki

Experience is something you don’t get until just after you need it.

- Steven Wright

[On American running shoes] They cost five bucks and gave you blood blisters after five miles. Adidas was taking advantage. And at $30 a pair, Adidas was making a killing.

- Phil Knight

Sometimes when you take strong stands, if you’re not called to do it, you’re dividing the audience you’re trying to reach.

- Joel Olsteen

Faith is about trusting God when you have unanswered questions.

- Joel Olsteen

One of the roles of the Presidency is to lead a political party. Having a President in office is usually a huge advantage to a party because it gives the party a mouthpiece and an advocate at the highest level.

- John C. Maxwell

Opportunity is often missed because it comes dressed in overalls and looks like work.

- Thomas Edison

If I’d had some set idea of a finish line, don’t you think I would have crossed it years ago?

- Bill Gates

If Wanda can control more than 20 per cent of the world’s three most important film markets – the United States, Europe and China – then it will have an empire with great voice in the industry.

- Wang Jianlin

In a climate of tight budgets, reduced workforces and stiff competition, internal training can be a great substitute for costly offsite workshops and conferences.

- Harvey Mackay

You have a real chance to make an impact, but you have to do it in the first 90 days. Otherwise they’ll think it’s going to be business as usual.

- David Novak

If the United States has to accept the U.N. resolutions, we have to generalize it across the board. We can’t just pick and choose where we impose and accept the U.N. resolution and don’t accept them. U.N. Resolution 242 is very clear and states very clearly that Israel has to go back to the borders of the pre-war of 1967.

- Prince Al Waleed Bin Talal Alsaud

Criticism is futile because it puts a person on the defensive and usually makes him strive to justify himself. Criticism is dangerous, because it wounds a person’s precious pride, hurts his sense of importance, and arouses resentment.

- Dale Carnegie

The common thread for everything I do is this idea of a Web-services architecture. What does that mean? It means taking components of software and systems and having them be self-describing, so that you can aim them, ask them what their capabilities are, and communicate with them using a standard protocol.

- Bill Gates

We’d like to believe that efficient, useful, cost-effective products and services are the way to succeed. That hard work is its own reward. Most marketers carry around a worldview that describes themselves as innovators, not storytellers.

- Seth Godin

He possessed a sense of calling in both religion and business, with Christianity and capitalism forming the twin pillars of his life.

- Ron Chernow

In the modern world of business, it is useless to be a creative, original thinker unless you can also sell what you create.

- David Ogilvy

Incineration does not equal human digestion, eating a fireplace log will not store the same number of calories as burning one will produce.

- Timothy Ferriss

The first step to thinking clearly is to question what we think we know about the past.

- Peter Thiel

PEACETIME CEO/WARTIME CEO Peacetime CEO knows that proper protocol leads to winning. Wartime CEO violates protocol in order to win. Peacetime CEO focuses on the big picture and empowers her people to make detailed decisions. Wartime CEO cares about a speck of dust on a gnat’s ass if it interferes with the prime directive. Peacetime CEO builds scalable, high-volume recruiting machines. Wartime CEO does that, but also builds HR organizations that can execute layoffs. Peacetime CEO spends time defining the culture. Wartime CEO lets the war define the culture. Peacetime CEO always has a contingency plan. Wartime CEO knows that sometimes you gotta roll a hard six. Peacetime CEO knows what to do with a big advantage. Wartime CEO is paranoid. Peacetime CEO strives not to use profanity. Wartime CEO sometimes uses profanity purposefully. Peacetime CEO thinks of the competition as other ships in a big ocean that may never engage. Wartime CEO thinks the competition is sneaking into her house and trying to kidnap her children. Peacetime CEO aims to expand the market. Wartime CEO aims to win the market. Peacetime CEO strives to tolerate deviations from the plan when coupled with effort and creativity. Wartime CEO is completely intolerant. Peacetime CEO does not raise her voice. Wartime CEO rarely speaks in a normal tone. Peacetime CEO works to minimize conflict. Wartime CEO heightens the contradictions. Peacetime CEO strives for broad-based buy-in. Wartime CEO neither indulges consensus building nor tolerates disagreements. Peacetime CEO sets big, hairy, audacious goals. Wartime CEO is too busy fighting the enemy to read management books written by consultants who have never managed a fruit stand. Peacetime CEO trains her employees to ensure satisfaction and career development. Wartime CEO trains her employees so they don’t get their asses shot off in the battle. Peacetime CEO has rules like “We’re going to exit all businesses where we’re not number one or two.” Wartime CEO often has no businesses that are number one or two and therefore does not have the luxury of following that rule.

- Ben Horowitz

You read these management books that say, ‘These are the hard things about running a company.’ But those aren’t really the hard things. The hard things are when you have to layoff half your company, or you have to fire your best friend. Or you have to figure out a way not to go bankrupt.

- Ben Horowitz

Build a culture that rewards—not punishes—people for getting problems into the open where they can be solved.

- Ben Horowitz

When we recognize the fraud for what it is, we feel incredibly stupid. Something more than our bank accounts is damaged—our egos are damaged. As a result, it’s almost impossible for the marketer to regain our trust.

- Seth Godin

Security is, I would say, our top priority because for all the exciting things you will be able to do with computers – organizing your lives, staying in touch with people, being creative – if we don’t solve these security problems, then people will hold back.

- Bill Gates

Emotional labor is the hard work of making art, producing generosity, and exposing creativity. Working without a map involves both vision and the willingness to do something about what you see. Emotional labor is what you get paid to do, and one of the most difficult types of emotional labor is staring into the abyss of choice and picking a path.

- Seth Godin

When you combine ignorance and leverage, you get some pretty interesting results.

- Warren Buffett

One of my favorite perks was picking out an issue and doing what I called a deep dive. It’s spotting a challenge where you think you can make a difference…one that looks like it would be fun, and then throwing the weight of your position behind it. Some might justifiably call it meddling….I followed up on all of them with a passion and a mania that often veered toward the lunatic fringe…To make the initiatives work, it took a passionate all-consuming commitment from the top. Beyond passion, there was alot of rigor…Making initiates successful is all about focus and passionate commitment. The drumbeat must be relentlessness. Every leadership action must demonstrate total committment to the initiative….I was an outrageous champion of everything that we did from our early need to face reality and change the culture to our major initiatives that reshaped the company. Whenever I had an idea or message that I wanted to drive into the organization, I could never say it enough. I repeated it over and over, at every meeting and review for years, until I could almost gag on the words.

- Jack Welch

We have the necessary foundations that will enable us to weather the current storm and enter into a new era of growth.

- Cheng Yu-tung

When I first discovered in the early 1980s the Italian espresso bars in my trip to Italy, the vision was to re-create that for America – a third place that had not existed before. Starbucks re-created that in America in our own image; a place to go other than home or work. We also created an industry that did not exist: specialty coffee.

- Howard Schultz

NO PERFORMANCE MANAGEMENT OR EMPLOYEE FEEDBACK PROCESS Your company now employs twenty-five people and you know that you should formalize the performance management process, but you don’t want to pay the price. You worry that doing so will make it feel like a “big company.” Moreover, you do not want your employees to be offended by the feedback, because you can’t afford to lose anyone right now. And people are happy, so why rock the boat? Why not take on a little management debt? The first noticeable payments will be due when somebody performs below expectations: CEO: “He was good when we hired him; what happened?” Manager: “He’s not doing the things that we need him to do.” CEO: “Did we clearly tell him that?” Manager: “Maybe not clearly . . .” However, the larger payment will be a silent tax. Companies execute well when everybody is on the same page and everybody is constantly improving. In a vacuum of feedback, there is almost no chance that your company will perform optimally across either dimension. Directions with no corrections will seem fuzzy and obtuse. People rarely improve weakness they are unaware of. The ultimate price you will pay for not giving feedback: systematically crappy company performance.

- Ben Horowitz

People are basically the same the world over. Everybody wants the same things – to be happy, to be healthy, to be at least reasonably prosperous, and to be secure. They want friends, peace of mind, good family relationships, and hope that tomorrow is going to be even better than today.

- Zig Ziglar

I believe that when you think of the negative, and you get up discouraged – ‘There’s nothing good in my future’ – I really believe it almost ties the hands of God. God works where there’s an attitude of faith. I believe faith is all about hope.

- Joel Olsteen

You need to live in a dome initially, but over time you could terraform Mars to look like Earth and eventually walk around outside without anything on… So it’s a fixer-upper of a planet.

- Elon Musk

Many persons call a doctor when all they want is an audience.

- Dale Carnegie

If one dream dies, dream another dream. If you get knocked down, get back up and go again.

- Joel Olsteen

Now everyone takes it for granted that you can look up movie reviews, track locations, and order stuff online. I wish there was a way we could take it away from people for a day so they could remember what it was like without it.

- Bill Gates

We need to and must protect privacy. But I think that people will be willing and even eager to share medical information about themselves for the greater good of mankind.

- Patrick Soon-Shiong

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