Notable Quotables

We hire people who want to make the best things in the world.

- Steve Jobs

While there’s always room for improvement, … we were very pleased with our results in what is a seasonally-challenging quarter.

- John Chambers

The successful leader must plan his work, and work his plan. A leader who moves by guesswork, without practical, definite plans, is comparable to a ship without a rudder. Sooner or later he will land on the rocks.

- Andrew Carnegie

the more ‘Yeses’ we can, at the very outset, induce, the more likely we are to succeed in capturing the attention for our ultimate proposal.

- Dale Carnegie

We are like tenant farmers chopping down the fence around our house for fuel when we should be using Nature’s inexhaustible sources of energy–sun, wind and tide. I’d put my money on the sun and solar energy. What a source of power! I hope we don’t have to wait until oil and coal run out before we tackle that.

- Thomas Edison

Connectors understand the necessity of creating value for others. If you want to be in the middle of the action, you must seek ways to enhance the lives of those surrounding you. The best connectors I know are extremely generous with introductions where they make sense. One of my favorite questions is, What are you most excited about right now? From that answer, I know who I can hook that person up with.

- Forbes

People in tough times – it doesn’t mean they don’t have a great attitude.

- Joel Olsteen

Ideas are cheap. The difficult part is finding the team to execute them.

- Raymond Kwok

Measure, coach and reward the right things. Measure the vitally important. Reward the doers.

- David Novak

Good habits are as addictive as bad habits, and a lot more rewarding.

- Harvey Mackay

But this “spray and pray” approach usually produces an entire portfolio of flops, with no hits at all. This is because venture returns don’t follow a normal distribution overall. Rather, they follow a power law: a small handful of companies radically outperform all others. If you focus on diversification instead of single-minded pursuit of the very few companies that can become overwhelmingly valuable, you’ll miss those rare companies in the first place.

- Peter Thiel

Earn the right to be heard by listening to others. Seek to understand a situation before making judgments about it.

- John C. Maxwell

Managing a business, small or large, today requires an extremely disciplined, thoughtful approach with regard to the pressure that people are under.

- Howard Schultz

We all have possibilities we don’t know about. We can do things we don’t even dream we can do.

- Dale Carnegie

The timing of your decision is just as important as the decision you make.

- John C. Maxwell

No one lives long enough to learn everything they need to learn starting from scratch. To be successful, we absolutely, positively have to find people who have already paid the price to learn the things that we need to learn to achieve our goals.

- Brian Tracy

True success has more components than one sentence or idea can contain.

- Zig Ziglar

The young athlete who aspires to greatness, generally speaking, learns a number of things from several different coaches. The first one taught him the fundamentals; the second one instilled discipline in him and taught him more of the techniques that must be mastered to excel.

- Zig Ziglar

The problems of victory are more agreeable than those of defeat, but they are no less difficult.

- Winston Churchill

Larger-than-life, celebrity leaders who ride in from the outside are negatively correlated with taking a company from good to great. Ten of eleven good-to-great CEOs came from inside the company, whereas the comparison companies tried outside CEOs six times more often.

- James C. Collins

Long-range planning does not deal with the future decisions, but with the future of present decisions.

- Peter Drucker

EVERY MOMENT IN BUSINESS happens only once. The next Bill Gates will not build an operating system. The next Larry Page or Sergey Brin won’t make a search engine. And the next Mark Zuckerberg won’t create a social network. If you are copying these guys, you aren’t learning from them.

- Peter Thiel

I do love email. Wherever possible I try to communicate asynchronously. I’m really good at email.

- Elon Musk

Innovation comes from long-term thinking and iterative execution.

- Reid Hoffman

A good idea is never lost. Even though its originator or possessor may die without publicizing it, it will someday be reborn in the mind of another….

- Thomas Edison

This generation… they have a different attitude. Instead of sitting and watching something, they want to be a part of it – they’re very hedonistic and sensual.

- Stephen Wynn

Children have never been very good at listening to their elders, but they’ve never failed to imitate them.

- Zig Ziglar

Boadicea then turned upon Verulamium (St Albans). Here was another trading centre, to which high civic rank had been accorded. A like total slaughter and obliteration was inflicted. “No less”, according to Tacitus, “than seventy thousand citizens and allies were slain” in these three cities. “For the barbarians would have no capturing, no selling, nor any kind of traffic usual in war; they would have nothing but killing, by sword, cross, gibbet, or fire.” These grim words show us an inexpiable war like that waged between Carthage and her revolted mercenaries two centuries before. Some high modern authorities think these numbers are exaggerated; but there is no reason why London should not have contained thirty or forty thousand inhabitants, and Colchester and St Albans between them about an equal number. If the butcheries in the countryside are added the estimate of Tacitus may well stand. This is probably the most horrible episode which our Island has known. We see the crude and corrupt beginnings of a higher civilisation blotted out by the ferocious uprising of the native tribes. Still, it is the primary right of men to die and kill for the land they live in, and to punish with exceptional severity all members of their own race who have warmed their hands at the invaders’ hearth.

- Winston Churchill

I enjoy the competition and the process of learning as we compete. The whole thing is just fascinating. I don’t know what I’ll do when I retire. When I go sailing, I look around … anyone want to race? I just love competing as opposed to just going out and watching the sunset.

- Larry Ellison

We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten. Don’t let yourself be lulled into inaction.

- Bill Gates

I knew that if I failed I wouldn’t regret that, but I knew the one thing I might regret is not trying.

- Jeff Bezos

I’m just always looking forwards. I spend very little time, looking backwards.

- Gary Vaynerchuk

The Franchise Prototype is also the place where all assumptions are put to the test to see how well they work before becoming operational in the business.

- Michael Gerber

Advances in the technology of telecommunications have proved an unambiguous threat to totalitarian regimes everywhere.

- Rupert Murdoch

It means the ability to go, go, go – to thrive on action and relish change. People with positive energy are generally extroverted and optimistic. They make conversation and friends easily. They start the day with enthusiasm and usually end it that way too, rarely seeming to tire in the middle. They don’t complain about working hard: they love to work. They also love to play. People with positive energy just love life.

- Jack Welch

If people talk about you, being jealous, critical, and trying to make you look bad, don’t let that change you. You don’t need their approval when you have God’s approval.

- Joel Olsteen

We live in a day that nobody’s lived in before: where you can touch more people. The message I’ll speak tonight and the message that I speak at home, people in India will hear. It’s just an amazing day.

- Joel Olsteen

The future may be made up of many factors but where it truly lies is in the hearts and minds of men. Your dedication should not be confined for your own gain, but unleashes your passion for our beloved country as well as for the integrity and humanity of mankind.

- Li Ka-shing

Letting the wrong people hang around is unfair to all the right people, as they inevitably find themselves compensating for the inadequacies of the wrong people. Worse, it can drive away the best people. Strong performers are intrinsically motivated by performance, and when they see their efforts impeded by carrying extra weight, they eventually become frustrated.

- James C. Collins

Kids instinctively know – although they will argue to the contrary – that they really are not mature enough to make good decisions on some important issues.

- Zig Ziglar

The Asian brand, which I admire for having become a global success, is Samsung. In comparison, we’re just starting, but I believe that we at Uniqlo will be the next Asian brand to do well globally.

- Tadashi Yanai

I’ve never preached one sermon on money, on just finances. I want to stay away from it.

- Joel Olsteen

Those who try to lead the people can only do so by following the mob.

- Oscar Wilde

I believe God wants you to have money to pay your bills, send your kids to college and do charity work and build orphanages. There’s the teaching that we’re supposed to be poor to show that we’re humble. I don’t buy that. I think we’re supposed to be leaders. We’re supposed to excel.

- Joel Olsteen

The worst day of a man’s life is when he sits down and begins thinking about how he can get something for nothing.

- Thomas Jefferson

Every man must decide whether he will walk in the light of creative altruism or in the darkness of destructive selfishness.

- Martin Luther King Jr.

I’m a bit of a P. T. Barnum. I make stars out of everyone.

- Donald Trump

Be willing to make the mistakes and realizing that something can happen later – the patience are some of the things I would advise.

- Jack Dorsey

I get energy from one-on-one conversations most often, and I lose energy from group conversations most often.

- Reid Hoffman

Many forms of Government have been tried, and will be tried in this world of sin and woe. No one pretends that democracy is perfect or all-wise. Indeed, it has been said that democracy is the worst form of Government except for all those other forms that have been tried from time to time.

- Winston Churchill

SLOW DANCE Have you ever watched kids On a merry-go-round? Or listened to the rain Slapping on the ground? Ever followed a butterfly’s erratic flight? Or gazed at the sun into the fading night? You better slow down. Don’t dance so fast. Time is short. The music won’t last. Do you run through each day On the fly? When you ask: How are you? Do you hear the reply? When the day is done, do you lie in your bed With the next hundred chores Running through your head? You’d better slow down. Don’t dance so fast. Time is short. The music won’t last. Ever told your child, We’ll do it tomorrow? And in your haste, Not see his sorrow? Ever lost touch, Let a good friendship die Cause you never had time To call and say, Hi”? You’d better slow down. Don’t dance so fast. Time is short. The music won’t last. When you run so fast to get somewhere You miss half the fun of getting there. When you worry and hurry through your day, It is like an unopened gift thrown away. Life is not a race. Do take it slower. Hear the music Before the song is over.

- Timothy Ferriss

The problem with pity parties is very few people come, and those who do don’t bring presents.

- Zig Ziglar

The 1990s have a good image. We tend to remember them as a prosperous, optimistic decade that happened to end with the internet boom and bust. But many of those years were not as cheerful as our nostalgia holds. We’ve long since forgotten the global context for the 18 months of dot-com mania at decade’s end.

- Peter Thiel

The choice is between two ways of life: between individual liberty and State domination, between concentration of ownership in the hands of the State and the extension of ownership over the widest number of individuals, between the dead hand of monopoly and the stimulus of competition, between a policy of increasing restraint and a policy of liberating energy and ingenuity, between a policy of levelling down and a policy of opportunity for all to rise upwards from a basic standard.

- Winston Churchill

If there’s a problem, we at Wine Library never tell ourselves that once we handle this issue, we’ll never have to deal with the person again. We talk to every single person as though we’re going to wind up sitting next to that person at his or her mother’s house that night for dinner.

- Gary Vaynerchuk

I was never the smartest guy in the room. From the first person I hired, I was never the smartest guy in the room. And that’s a big deal. And if you’re going to be a leader – if you’re a leader and you’re the smartest guy in the world – in the room, you’ve got real problems.

- Jack Welch

I am wired like a CEO and care a great deal about the bottom line, but I care about my customers even more than that. That’s always been my competitive advantage.

- Gary Vaynerchuk

We’re better than the rest of the country but we shouldn’t believe it too much.

- Peter Thiel

I’ve run into people in my life who were so dramatic; people who are so extreme and so frustrating to be around that you end up thinking about them and talking about them for literally years after your experience with them is over. I’ve had that happen to me, and I’ve seen it happen to other people. I find it fascinating.

- Steve Martin

U.K. companies are in very international and very competitive markets. If you look at PC penetration in the U.K., it is very similar to the United States market.

- Bill Gates

Oh, I think there are a lot of people who would be buying and selling online today that go up there and they get the information, but then when it comes time to type in their credit card they think twice because they’re not sure about how that might get out and what that might mean for them.

- Bill Gates

If you’re only willing to do what’s easy, life will be hard. But if you’re willing to do what’s hard, life will be easy.

- T. Harv Eker

Sheepwalking I define “sheepwalking” as the outcome of hiring people who have been raised to be obedient and giving them a brain-dead job and enough fear to keep them in line. You’ve probably encountered someone who is sheepwalking. The TSA “screener” who forces a mom to drink from a bottle of breast milk because any other action is not in the manual. A “customer service” rep who will happily reread a company policy six or seven times but never stop to actually consider what the policy means. A marketing executive who buys millions of dollars’ worth of TV time even though she knows it’s not working—she does it because her boss told her to. It’s ironic but not surprising that in our age of increased reliance on new ideas, rapid change, and innovation, sheepwalking is actually on the rise. That’s because we can no longer rely on machines to do the brain-dead stuff. We’ve mechanized what we could mechanize. What’s left is to cost-reduce the manual labor that must be done by a human. So we write manuals and race to the bottom in our search for the cheapest possible labor. And it’s not surprising that when we go to hire that labor, we search for people who have already been trained to be sheepish. Training a student to be sheepish is a lot easier than the alternative. Teaching to the test, ensuring compliant behavior, and using fear as a motivator are the easiest and fastest ways to get a kid through school. So why does it surprise us that we graduate so many sheep? And graduate school? Since the stakes are higher (opportunity cost, tuition, and the job market), students fall back on what they’ve been taught. To be sheep. Well-educated, of course, but compliant nonetheless. And many organizations go out of their way to hire people that color inside the lines, that demonstrate consistency and compliance. And then they give these people jobs where they are managed via fear. Which leads to sheepwalking. (“I might get fired!”) The fault doesn’t lie with the employee, at least not at first. And of course, the pain is often shouldered by both the employee and the customer. Is it less efficient to pursue the alternative? What happens when you build an organization like W. L. Gore and Associates (makers of Gore-Tex) or the Acumen Fund? At first, it seems crazy. There’s too much overhead, there are too many cats to herd, there is too little predictability, and there is way too much noise. Then, over and over, we see something happen. When you hire amazing people and give them freedom, they do amazing stuff. And the sheepwalkers and their bosses just watch and shake their heads, certain that this is just an exception, and that it is way too risky for their industry or their customer base. I was at a Google conference last month, and I spent some time in a room filled with (pretty newly minted) Google sales reps. I talked to a few of them for a while about the state of the industry. And it broke my heart to discover that they were sheepwalking. Just like the receptionist at a company I visited a week later. She acknowledged that the front office is very slow, and that she just sits there, reading romance novels and waiting. And she’s been doing it for two years. Just like the MBA student I met yesterday who is taking a job at a major packaged-goods company…because they offered her a great salary and promised her a well-known brand. She’s going to stay “for just ten years, then have a baby and leave and start my own gig.…” She’ll get really good at running coupons in the Sunday paper, but not particularly good at solving new problems. What a waste. Step one is to give the problem a name. Done. Step two is for anyone who sees themselves in this mirror to realize that you can always stop. You can always claim the career you deserve merely by refusing to walk down the same path as everyone else just because everyone else is already doing it.

- Seth Godin

Problem-solving becomes a very important part of our makeup as we grow into maturity or move up the corporate ladder.

- Zig Ziglar

A business with a good definite plan will always be underrated in a world where people see the future as random.

- Peter Thiel

In 1928, Scottish scientist Alexander Fleming found that a mysterious antibacterial fungus had grown on a petri dish he’d forgotten to cover in his laboratory: he discovered penicillin by accident. Scientists have sought to harness the power of chance ever since. Modern drug discovery aims to amplify Fleming’s serendipitous circumstances a millionfold: pharmaceutical companies search through combinations of molecular compounds at random, hoping to find a hit.

- Peter Thiel

Your net worth to the world is usually determined by what remains after your bad habits are subtracted from your good ones.

- Benjamin Franklin

I’m personally a moderate and a registered independent, so I’m not strongly Democratic or strongly Republican.

- Elon Musk

God will never ask you for something without first depositing it within you. If you will dare to take a step of faith, you will discover gifts inside that you never before realized were there.

- Joel Olsteen

Its obvious that we don’t know one millionth of one percent about anything.

- Thomas Edison

I always avoid prophesying beforehand, because it is a much better policy to prophesy after the event has already taken place.

- Winston Churchill

The other buzzword that epitomizes a bias toward substitution is “big data.” Today’s companies have an insatiable appetite for data, mistakenly believing that more data always creates more value. But big data is usually dumb data. Computers can find patterns that elude humans, but they don’t know how to compare patterns from different sources or how to interpret complex behaviors. Actionable insights can only come from a human analyst (or the kind of generalized artificial intelligence that exists only in science fiction).

- Peter Thiel

When you come in to court as a plaintiff or as a defendant, it is terribly important that you look up at the bench and feel that that person represents you and will understand you, that that person is reflective of our community and of our society.

- Michael Bloomberg

A certificate of live birth is not the same thing by any stretch of the imagination as a birth certificate.

- Donald Trump

I’m a great believer that any tool that enhances communication has profound effects in terms of how people can learn from each other, and how they can achieve the kind of freedoms that they’re interested in.

- Bill Gates

Smith never wavered. Twenty-five years later, Kimberly-Clark owned Scott Paper outright and beat Procter & Gamble in six of eight product categories.12 In retirement, Smith reflected on his exceptional performance, saying simply, I never stopped trying to become qualified for the job.

- James C. Collins

Size matters not. Look at me. Judge me by my size, do you? Hmm? Hmm. And well you should not. For my ally is the Force, and a powerful ally it is. Life creates it, makes it grow. Its energy surrounds us and binds us. Luminous beings are we, not this crude matter. You must feel the Force around you; here, between you, me, the tree, the rock, everywhere, yes. Even between the land and the ship.

- Yoda

I have the courage to surround myself with people who are smarter than me.

- Andrew Carnegie

You spend so much time in the world of virtual that the actual – which nothing is more actual than stand-up – it’s a painful experience for the audience, and the comedian a lot of time – we miss that.

- Jerry Seinfeld

American democracy is spoiled by people buying everything in sight and then selling and buying everything in sight, including our politicians.

- Russell Simmons

I think that, ah, I’m a very goofy sort of person in many ways.

- Jeff Bezos

If you are satisfied with the results you are now getting, why change? If you are not satisfied, why not experiment?

- Dale Carnegie

Google’s search algorithms, for example, return results better than anyone else’s. Proprietary technologies for extremely short page load times and highly accurate query autocompletion add to the core search product’s robustness and defensibility.

- Peter Thiel

The Group launched the ‘Create a New World for Children’ Corporate Alliance Campaign with UNICEF in August 2003 to help and ease the plight of the underprivileged in our society. We both share the same commitment in creating a better environment for disadvantaged children and improving their education opportunities.

- Cheng Yu-tung

Great opportunities can be and have been created during tough economic times.

- Howard Schultz

As much as possible, avoid hiring MBAs. MBA programs don’t teach people how to create companies. At my companies, our position is that we hire someone in spite of an MBA, not because of one.

- Elon Musk

Leading, not following We’ve been trained to follow. In fact, the very nature of training has following built right into it. We follow instructions. We follow the rules. We follow the leader. The challenge in a six-billion person world is that we don’t have a shortage of followers. Followers are easy to find, and the tools for compliance are more powerful (but less useful) than ever. Now the economy is demanding leaders. Human beings who can engage in what it really means to be a person—to forge connections, to see a path and to make a difference.

- Seth Godin

You will know (the good from the bad) when you are calm, at peace. Passive. A Jedi uses the Force for knowledge and defense, never for attack.

- Yoda

We beat our expectations in the run up to Christmas and this time last year we had particularly high stock levels leading to a bigger clearance.

- Simon Wolfson

However, for equity to create commitment rather than conflict, you must allocate it very carefully. Giving everyone equal shares is usually a mistake: every individual has different talents and responsibilities as well as different opportunity costs, so equal amounts will seem arbitrary and unfair from the start. On the other hand, granting different amounts up front is just as sure to seem unfair. Resentment at this stage can kill a company, but there’s no ownership formula to perfectly avoid it.

- Peter Thiel

Realize that true happiness lies within you. Waste no time and effort searching for peace and contentment and joy in the world outside. Remember that there is no happiness in having or in getting, but only in giving. Reach out. Share. Smile. Hug. Happiness is a perfume you cannot pour on others without getting a few drops on yourself.

- Og Mandino

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