There is tremendous stress these days on liking people, helping people, getting along with people, as qualifications for a manager. These alone are never enough. In every successful organization there is one boss who does not like people, who does not help them, and who does not get along with them. Cold, unpleasant, demanding, he often teaches and develops more men than anyone else. He commands more respect than the most likable man ever could. He demands exacting workmanship of himself as well as of his men. He sets high standards and expects that they will be lived up to. He considers only what is right and never who is right. And though often himself a man of brilliance, he never rates intellectual brilliance above integrity in others. The manager who lacks these qualities of character—no matter how likable, helpful, or amiable, no matter even how competent or brilliant—is a menace and should be adjudged “unfit to be a manager and a gentleman.
- Peter Drucker
Notable Quotables
The Obama representatives like Robert Gibbs attack people viciously, but people like me will not be silent and will answer them back.
- Donald Trump
Customers today are strongly value oriented. But just what does that mean? Customers tell us that value means the results they receive in relation to the total costs (both the price and other costs to customers incurred in acquiring the service).
- Gary W. Lo
I still get up fairly early around six, but I work out for an hour every morning, I read often while excercising and give myself some private team. I’ll speak with administrative my administrative assistant, Donna Hughes, who is an organizational genus on the way into the office and go through the day, so by the time I get to the office around 8:30 or 9:00 I can hit the ground running…In both my workday and my life, what I try to achieve is balance.
- David Novak
I once dieted so religiously I quit eating in church.
- Zig Ziglar
Learn the art of the pitch and of messaging.
- Timothy Ferriss
Play the game for more than you can afford to lose . . . only then will you learn the game.
- Zig Ziglar
A drop of honey catches more flies than a gallon of gall.
- Abraham Lincoln
Leadership is not magnetic personality, that can just as well be a glib tongue. It is not “making friends and influencing people”, that is flattery. Leadership is lifting a person’s vision to higher sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations.
- Peter Drucker
I’ve learned that mistakes can often be as good a teacher as success.
- Jack Welch
If your organization requires success before commitment, it will never have either. Part of leadership (a big part of it, actually) is the ability to stick with the dream for a long time. Long enough that the critics realize that you’re going to get there one way or another…so they follow.
- Seth Godin
Play like you’re ten points behind in the final quarter. I’ve always heard this defined as operational cadence – creating a rat-a-tat-tat rhythm of doing business that drives the relentless pursuit of results. Whatever I’ve learned about creating a sense of urgency started when I worked for Howard Davis at Tracy Locke. He really knew how to push people. Everything had to be done yesterday. And I was one of the people who go pushed. Howard was a master of intimidation. Everyone knew if you didn’t give him what he wanted, he was going to find another way to get it, and if your weren’t part of the solution then you were part of the problem. The clients loved Howard because they knew he’d kill for them (and none of us wanted to be killed). It wasn’t always comfortable, but it taught me the value of constantly putting pressure on myself and the people who work for me. In corporate America, pressure is a way of life, so rather that resist it or merely accept it, you have to learn to use it as a personal motivator.
- David Novak
No accurate thinker will judge another person by that which the other person’s enemies say about him.
- Napoleon Hill
You do things when the opportunities come along. I’ve had periods in my life when I’ve had a bundle of ideas come along, and I’ve had long dry spells. If I get an idea next week, I’ll do something. If not, I won’t do a damn thing.
- Warren Buffett
The interesting products out on the Internet today are not building new technologies. They’re combining technologies. Instagram, for instance: Photos plus geolocation plus filters. Foursquare: restaurant reviews plus check-ins plus geo.
- Jack Dorsey
The balance of power is shifting toward consumers and away from companies… The right way to respond to this if you are a company is to put the vast majority of your energy, attention and dollars into building a great product or service and put a smaller amount into shouting about it, marketing it.
- Jeff Bezos
Desire is created when something happens in your life that suddenly changes the way you see yourself in relationship to your future.
- Zig Ziglar
We have a very high churn rate, but as soon as we turn on email marketing to our user base, people will come back.” Yes, of course. The reason that people leave our service and don’t come back is that we have not been sending them enough spam. That makes total sense to me, too.
- Ben Horowitz
Rank does not confer privilege or give power. It imposes responsibility.
- Peter Drucker
Be remarkable Be generous Create art Make judgment calls Connect people and ideas . . . and we have no choice but to reward you.
- Seth Godin
Seeing his education soley in utilitarian terms, he studied hard, but showed no intellectual playfulness.
- Ron Chernow
A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.
- Henry Ford
I just think that it’s strong and it’s important that we recognize what the Christmas season is about; it’s about the birth of our Savior, and there’s a lot of pressure today to be politically correct, but people are realizing, too, that you have to be open to express your faith what you want believe.
- Joel Olsteen
You may think there is a lot wrong with you, but there is also a lot right with you.
- Joel Olsteen
The sudden attacks on the United States of America brought about adverse effects on the global economy in the short term. However, Mainland China has until now been able to maintain its economic growth on a steady course.
- Lee Shau Kee
Salga de la rutina, extienda su visión y comience a dar gracias a Dios por las bendiciones explosivas que llegarán a su camino.
- Joel Olsteen
We appreciate size, but only if it is robust growth. Just to be big is not a target.
- Alexei Mordashov
We have the best flat land, you can grow anything in the cheapest possible way; turning Nigeria around is not really that difficult. Nigeria is really the best place to invest, it is one of the places to make money; all over the world it (Nigeria) is the best kept secret actually in terms of investment.
- Aliko Dangote
The commonsense rules of the real world” are a fragile collection of socially reinforced illusions.
- Timothy Ferriss
As much as you need a strong personality to build a business from scratch, you also must understand the art of delegation. I have to be good at helping people run the individual businesses, and I have to be willing to step back. The company must be set up so it can continue without me.
- Richard Branson
You can succeed at almost anything for which you have unbridled enthusiasm.
- Zig Ziglar
Fibre optic is becoming like electricity. If you look at how electricity spread around the globe 100 years ago, that’s what’s happening now.
- Reed Hastings
Appreciation – Learn to give flowers while people are still living.
- Joel Olsteen
At Facebook, we build tools to help people connect with the people they want and share what they want, and by doing this we are extending people’s capacity to build and maintain relationships.
- Mark Zuckerberg
Big pay and little responsibility are circumstances seldom found together.
- Napoleon Hill
Approach each customer with the idea of helping them solve a problem or achieve a goal, not of selling a product or service.
- Brian Tracy
Daca ceea ce doriti sa faceti este corect si credeti in el, porniti spre implinire! Puneti visele inainte, si nu conteaza ce spune gura lumii daca va confruntati cu infrangerea temporara, caci poate ca lumea nu stie ca orice esec aduce cu el germenele unui eventual succes.
- Dale Carnegie
You learn how to be book smart in school, but you better not forget that you also need to be street smart.
- Harvey Mackay
All work and no play makes Jack a dull boy and Jill a rich widow.
- Evan Esar
In a start-up company where there are no processes in place to get things done, then everything that is done must be done by individual people–resources. In this circumstance, it would be risky to draft someone with no experience to do the job–because in the absence of processes that can guide people, experienced people need to lead. But in established companies where much of the guidance to employees is provided by processes, and is less dependent upon managers with detailed, hands-on experience, then it makes sense to hire or promote someone who needs to learn from experience.
- Clayton M. Christensen
If you want to build lifelong, loyal friendships, if you want to build trust, learn to protect your family members and friends even when they make mistakes.
- Joel Olsteen
Part-time employees don’t work. Even working remotely should be avoided, because misalignment can creep in whenever colleagues aren’t together full-time, in the same place, every day. If you’re deciding whether to bring someone on board, the decision is binary. Ken Kesey was right: you’re either on the bus or off the bus.
- Peter Thiel
you are insecure, guess what? The rest of the world is, too. Do not overestimate the competition and underestimate yourself. You are better than you think.
- Timothy Ferriss
Breathe. Let go. And remind yourself that this very moment is the only one you know you have for sure.
- Oprah Winfrey
if you want to achieve consistent performance, you need both parts of a 20 Mile March: a lower bound and an upper bound, a hurdle that you jump over and a ceiling that you will not rise above, the ambition to achieve and the self-control to hold back.
- James C. Collins
When I first joined the Irvine Company, I realized that less than 11,000 acres were designated as open space in the original master plan, and that just didn’t seem adequate to me. So, I began the lengthy process working with public and community organizations to add more open space.
- Donald Bren
First comes thought; then organization of that thought, into ideas and plans; then transformation of those plans into reality. The beginning, as you will observe, is in your imagination.
- Napoleon Hill
There is only one excuse for a speaker’s asking the attention of his audience: he must have either truth or entertainment for them.
- Dale Carnegie
The way to work with a bully is to take the ball and go home. First time, every time. When there’s no ball, there’s no game. Bullies hate that. So they’ll either behave so they can play with you or they’ll go bully someone else.
- Seth Godin
I think Tim being in the Guard is great. I hope all of my kids join the military. It teaches them discipline and respect.
- Michael Ward
My belief as a Christian is when we receive Christ as salvation, that that gives us a guarantee for Heaven.
- Joel Olsteen
The best job goes to the person who can get it done without passing the buck or coming back with excuses.
- Napoleon Hill
Some of the biggest failures I’ve ever met, are people that have never failed.
- Robert Kiyosaki
There’s this myth that has been exacerbated by others that Starbucks means a $4 cup of coffee, which is not true.
- Howard Schultz
He climbs highest who helps another up.
- Zig Ziglar
If you want to be a Millionaire, start with a billion dollars and launch a new airline.
- Richard Branson
Good is the enemy of great. And that is one of the key reasons why we have so little that becomes great. We don’t have great schools, principally because we have good schools. We don’t have great government, principally because we have good government. Few people attain great lives, in large part because it is just so easy to settle for a good life.
- James C. Collins
Study history, study history. In history lies all the secrets of statecraft.
- Winston Churchill
I will everyday as just a blow from my blade against a mighty oak…strike until it falls quote.
- Og Mandino
Use your feelings, Obi-Wan, and find him you will.
- Yoda
My wife watches me like a hawk.
- Carl Icahn
If no mistake have you made, yet losing you are … a different game you should play.
- Yoda
I don’t think you ever stop giving. I really don’t. I think it’s an on-going process. And it’s not just about being able to write a check. It’s being able to touch somebody’s life.
- Oprah Winfrey
Wild Turkey whiskey and Philip Morris cigarettes are essential to the maintenance of human life!
- Herb Kelleher
The secret of leadership is simple: Do what you believe in. Paint a picture of the future. Go there.People will follow.
- Seth Godin
Most of us have far more courage than we ever dreamed we possessed.
- Dale Carnegie
There is a time to provide advice and offer an opinion, and there is a time not to. Don’t be too quick to offer unsolicited advice. It certainly will not endear you to people.
- Harvey Mackay
Technology is an inherent democratizer. Because of the evolution of hardware and software, you’re able to scale up almost anything. It means that in our lifetime everyone may have tools of equal power.
- Sergey Brin
Nobody wanted to believe Jack Ma.
- Jack Ma
So the challenge, as you contemplate your next opportunity to be boring or remarkable, is to answer these two questions: (1) “If I get criticized for this, will I suffer any measurable impact? Will I lose my job, get hit upside the head with a softball bat, or lose important friendships?” If the only side effect of the criticism is that you will feel bad about the criticism, then you have to compare that bad feeling with the benefits you’ll get from actually doing something worth doing. Being remarkable is exciting, fun, profitable, and great for your career. Feeling bad wears off. And then, once you’ve compared the bad feeling and the benefits, and you’ve sold yourself on taking the remarkable path, answer this one: (2) How can I create something that critics will criticize?
- Seth Godin
The outside perception and inside perception of Microsoft are so different. The view of Microsoft inside Microsoft is always kind of an underdog thing.
- Bill Gates
You know you’re getting old when you get that one candle on the cake. It’s like, ‘See if you can blow this out.’
- Jerry Seinfeld
I will not talk to God about how big my problems are. I will talk to my problems about how big my God is. This is my declaration.
- Joel Olsteen
The malice of the wicked was reinforced by the weakness of the virtuous.
- Winston Churchill
This is our commitment to users and the people who use our service, is that Facebook’s a free service. It’s free now. It will always be free. We make money through having advertisements and things like that.
- Mark Zuckerberg
People don’t care about what someone says about you in a movie – or even what you say, right? They care about what you build. And if you can make something that makes people’s life better, then that’s something that’s really good.
- Mark Zuckerberg
Do you know what people want more than anything? They want to be missed. They want to be missed the day they don’t show up. They want to be missed when they’re gone.
- Seth Godin
But this “spray and pray” approach usually produces an entire portfolio of flops, with no hits at all. This is because venture returns don’t follow a normal distribution overall. Rather, they follow a power law: a small handful of companies radically outperform all others. If you focus on diversification instead of single-minded pursuit of the very few companies that can become overwhelmingly valuable, you’ll miss those rare companies in the first place.
- Peter Thiel
Now that we had a name, we had to have a trademark for the side of the shoe. It was 1971, and Ford had spent $2 million getting a trademark. We didn’t have $2 million, so I went by the graphic arts department at Portland State, and there was a woman there saying, ‘I don’t know how I’m going to get enough money for the dress for this prom,’ And I said, ‘I have a job for you.’ I paid her $2 an hour, and she spent 17 and a half hours. So $35 and she came up with what is now the swoosh.
- Phil Knight
Get closer than ever to your customers. So close, in fact, that you tell them what they need well before they realize it themselves.
- Steve Jobs
We asked ourselves what we wanted this company to stand for. We didn’t want to just sell shoes. I wasn’t even into shoes – but I was pasionate about customer service.
- Tony Hsieh
I’m not the judge. You know, God didn’t tell me to go around judging everybody.
- Joel Olsteen
Share your experiences, tell your stories, and inspire others along the way.
- Blake Mycoskie
Starting and growing a business is as much about the innovation, drive and determination of the people who do it as it is about the product they sell.
- Elon Musk
A leader once convinced a particular action is the right one, must have the determination to stick with it and be undaunted when the going gets rough.
- Ronald Reagan
View your future wealth as current debt.
- Clay Clark
The premium single-cup segment is the fastest-growing business within the global coffee industry.
- Howard Schultz
Encouragement and hope are the two most powerful qualities any person can provide to others.
- Zig Ziglar
Two metrics set the limits for effective distribution. The total net profit that you earn on average over the course of your relationship with a customer (Customer Lifetime Value, or CLV) must exceed the amount you spend on average to acquire a new customer (Customer Acquisition Cost, or CAC). In general, the higher the price of your product, the more you have to spend to make a sale—and the more it makes sense to spend it.
- Peter Thiel
Checks should be endorsed immediately: FOR DEPOSIT ONLY.
- Robert Kiyosaki
I think what we’re lacking in society, not only in the U.S. but also around the world, is to find heroes once again and to celebrate these kind of people.
- Howard Schultz
Everyone is in favor of free speech. Hardly a day passes without its being extolled, but some people’s idea of it is that they are free to say what they like, but if anyone else says anything back, that is an outrage.
- Winston Churchill
In my own experience as a C.E.O., I would find myself laying awake at 3 A.M. asking questions about my business, and there weren’t management books out there that could help me.
- Ben Horowitz
To get rich is glorious. So is helping poor farmers.
- Dhanin Chearavanont
The garden gleams with summer jewelry. We live vy simply—but with all the essentials of life well understood & well provided for—hot baths, cold champagne, new peas, & old brandy.
- Winston Churchill
I would rather have people think we’re confused than let our competitors know what we’re going to do.
- Larry Page
You can do two things at once, but you can’t focus effectively on two things at once.
- Gary Keller
Attitude is a little thing that makes a big difference.
- Winston Churchill
All that hullabaloo about somebody’s net worth is just stupid, and it’s made my life a lot more complex and difficult.
- Sam Walton
Movies can and do have tremendous influence in shaping young lives in the realm of entertainment towards the ideals and objectives of normal adulthood.
- Walt Disney
