Notable Quotables

The hardest thing about being a leader is demonstrating or showing vulnerability… When the leader demonstrates vulnerability and sensibility and brings people together, the team wins.

- Howard Schultz

I think how you start the day many times determines what kind of day you’re going to have.

- Joel Olsteen

I’ve never preached one sermon on money, on just finances. I want to stay away from it.

- Joel Olsteen

We decided that instead of avoiding our competitors, or waiting for them to come to us, we would meet them head-on. It was one of the smartest strategic decisions we ever made. In fact, if our story doesn’t prove anything else about the free market system, it erases any doubt that spirited competition is good for business – not just for customers, but the companies which have to compete with one another too. Our competitors have honed and sharpened us to an edge we wouldn’t have with out them. We wouldn’t be nearly as good as we are today without Kmart, and I think they would admit we’ve made them a better retailer. One reason Sears fell so far off the pace is that they wouldn’t admit for the longest time that Wal-Mart and Kmart were their real competition. They ignored both of us, and we both blew right by them.

- Sam Walton

I’m very, very bullish about our prospects, and as I tell our board, as I tell our employees, this is the time to invest. There’s so much opportunity. Let’s just invest in that opportunity, and really get after it.

- Steve Ballmer

Most of the exercise I get is from standing and walking all day from one laboratory table to another. I derive more benefit and entertainment from this than some of my friends and competitors get from playing games like golf.

- Thomas Edison

The husband and wife who open another delicatessen store or another Mexican restaurant in the American suburb surely take a risk. But are they entrepreneurs? All they do is what has been done many times before. They gamble on the increasing popularity of eating out in their area, but create neither a new satisfaction nor new consumer demand. Seen under this perspective they are surely not entrepreneurs even though theirs is a new venture. McDonald’s, however, was entrepreneurship. It did not invent anything, to be sure. Its final product was what any decent American restaurant had produced years ago. But by applying management concepts and management techniques (asking, What is “value” to the customer?), standardizing the “product,” designing process and tools, and by basing training on the analysis of the work to be done and then setting the standards it required, McDonald’s both drastically upgraded the yield from resources, and created a new market and a new customer. This is entrepreneurship.

- Peter Drucker

In the early days of aviation, there was a great deal of experimentation and a high death rate.

- Elon Musk

I can walk through a hotel lobby and watch people at the desk and see what they’re doing. People don’t look at me. They don’t even know I’m there.

- Jerry Seinfeld

Being busy is most often used as a guise for avoiding the few critically important but uncomfortable actions.

- Timothy Ferriss

Concentration is my motto – first honesty, then industry, then concentration.

- Andrew Carnegie

Since all of them overestimated the competition, no one even showed up.

- Timothy Ferriss

Luck is what happens when preparation meets opportunity.

- Seneca

There is no elevator to success…you have to take the stairs.

- Zig Ziglar

I wish HP nothing but the best. I think HP is an icon. Those of us who had their careers in the Valley think of Dave Packard and Bill Hewlett as role models. We would love to be half as good as they were.

- Larry Ellison

In a climate of tight budgets, reduced workforces and stiff competition, internal training can be a great substitute for costly offsite workshops and conferences.

- Harvey Mackay

The recovering economic environment will lead to an increase in local demand for home purchases and the purchasing power which has accumulated in the past two years due to uncertainty surrounding the local economy will result in increased demand for residential properties, particularly for residential units of small to medium size which match well with your [Henderson] Group’s property development focus.

- Lee Shau Kee

My job as a leader is to make sure everybody in the company has great opportunities, and that they feel they’re having a meaningful impact and are contributing to the good of society. As a world, we’re doing a better job of that. My goal is for Google to lead, not follow that.

- Larry Page

Take unorthodox ideas seriously today, and the mainstream sees that as a sign of progress. We can be glad that there are fewer crazy cults now, yet that gain has come at great cost: we have given up our sense of wonder at secrets left to be discovered.

- Peter Thiel

When we try to drill and practice someone into subservient obedience, we’re stamping out the artist that lives within.

- Seth Godin

I think you have a danger of regulating, putting regulations in place which will mean there will be no press in 10 years to regulate.

- Rupert Murdoch

We have merely scratched the surface of the store of knowledge which will come to us. I believe that we are now, a-tremble on the verge of vast discoveries – discoveries so wondrously important they will upset the present trend of human thought and start it along completely new lines .

- Thomas Edison

If you have ten thousand regulations you destroy all respect for the law.

- Winston Churchill

A company only has so much money. Winning leaders invest where the payback is the highest… Companies win when their managers make a clear and meaningful distinction between top- and bottom-performing businesses and people, when they cultivate the strong and cull the weak. Companies suffer when every business and person is treated equally and bets are sprinkled all around like rain on the ocean.

- Jack Welch

The key to high-quality communication is trust, and it’s hard to trust somebody that you don’t know.

- Ben Horowitz

At the time of any given decision, the CEO will generally have less than 10 percent of the information typically present in the post hoc Harvard Business School case study.

- Ben Horowitz

The best way to predict the Future is with a Great, Unique Abilities Team

- Terry Powell

Most people think the future of the world will be defined by globalization, but the truth is that technology matters more.

- Peter Thiel

It’s the moments where you feel most like hiding or dying that you can make the biggest difference as a CEO.

- Ben Horowitz

When I have spare time, I catch up on things I’ve had to postpone due to lack of time.

- Steve Wozniak

My revenue was $4 million my first year in business, off of one $20 item.

- Sara Blakely

Bell took the opposite approach, building multiple restaurants in a single neighborhood to eliminate the competition. It’s a strategy that’s widely used today by many companies like Starbuck’s, Barnes & Noble, and many others, and it worked for Bell.

- David Novak

Indeed, it is as important to learn how to receive a blessing as it is to be willing to give one.

- Joel Olsteen

In inner-city, low-income communities of color, there’s such a high correlation in terms of educational quality and success.

- Bill Gates

You can start from where you are with what you’ve got and go to where it is you want to go.

- Zig Ziglar

I want people to know their palate is a snowflake. We all like different things. Why should we all have the same taste in wines?

- Gary Vaynerchuk

Bolsheviks create their own difficulties which they successfully overcame later.

- Winston Churchill

You must take personal responsibility. You cannot change the circumstances, the seasons, or the wind, but you can change yourself. That is something you have charge of.

- Jim Rohn

In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance… you thrive on that.

- Bill Gates

I’m going to retain a lot of Microsoft’s stock.

- Bill Gates

There is no class so pitiably wretched as that which possesses money and nothing else.

- Andrew Carnegie

The death of my father is probably the biggest thing that I ever faced. Daddy and I were best friends.

- Joel Olsteen

We always live in an uncertain world. What is certain is that the United States will go forward over time.

- Warren Buffett

Put everything you’ve got into what you’re doing. Be totally focused–nothing should be haphazard.

- Donald Trump

Individual Moslems may show splendid qualities – but the influence of the religion paralyses the social development of those who follow it. No stronger retrograde force exists in the world.

- Winston Churchill

I’d get kicked out of buildings all day long, people would rip up my business card in my face. It’s a humbling business to be in. But I knew I could sell and I knew I wanted to sell something I had created. I cut the feet out of those pantyhose and I knew I was on to something. This was it.

- Sara Blakely

We’ve always had a pretty competitive and pretty ferocious battle with British Airways… It’s lasted now about 14 years, and we’re very pleased to have survived it.

- Richard Branson

Success is one thing — but impact is another.

- Ray Lewis

The interesting thing about cloud computing is that we’ve redefined cloud computing to include everything that we already do. … The computer industry is the only industry that is more fashion-driven than women’s fashion. Maybe I’m an idiot, but I have no idea what anyone is talking about. What is it? It’s complete gibberish. It’s insane. When is this idiocy going to stop?

- Larry Ellison

The best job goes to the person who can get it done without passing the buck or coming back with excuses.

- Napoleon Hill

I hope that Facebook and other Internet technologies were able to help people, just like we hope that we help them communicate and organize and do whatever they want to every single day, but I don’t pretend that if Facebook didn’t exist, that this wouldn’t even be possible. Of course, it would have.

- Mark Zuckerberg

In South Africa, being Chinese meant I wasn’t white and I wasn’t black. I trained in Baragwanath Hospital, the largest black hospital in South Africa. That was around 1976, the time of the Soweto Uprising, when police fired on children and students who were protesting. I was part of the group of interns who volunteered to treat them.

- Patrick Soon-Shiong

A good book can be both a window to the world and a mirror to one’s self. It is easier to build community and remain true to the brand when you have zealots instead of marketing mercaries.

- Radical Marketing

Most people do not listen with the intent to understand, they listen with the intent to reply.

- Stephen R. Covey

Vision without execution is just hallucination.

- Henry Ford

It will be disastrous when a leader or manager shows up with one attitude one day and treats people with a different attitude the next day.

- Zig Ziglar

Our goal all along was that fans would come in and wouldn’t notice any loss of amenities there for them, and I’m very comfortable that’s going to be the case.

- Ed Clark

It is hard to realize today that “government” during the American Civil War a hundred years ago meant the merest handful of people. Lincoln’s Secretary of War had fewer than fifty civilian subordinates, most of them not “executives” and policy-makers but telegraph clerks. The entire Washington establishment of the U.S. government in Theodore Roosevelt’s time, around 1900, could be comfortably housed in any one of the government buildings along the Mall today.

- Peter Drucker

I don’t think so, in that Virgin is already a global brand. Brands like Amazon have had to spend hundreds of millions of pounds you know, building their brands, whereas Virgin is already well-known around the world.

- Richard Branson

What would have happened to me if I would not have believed I would see the goodness of God?

- Joel Olsteen

I don’t want to be too critical of what other people do, but when people go back to do the same thing that they did, I’m completely confused. I’m like, ‘Didn’t you make that movie already?’ I’ve been very fortunate, and I’m well taken care of, so the least I can do is try to go forward.

- Jerry Seinfeld

I think the currency of leadership is transparency. You’ve got to be truthful. I don’t think you should be vulnerable every day, but there are moments where you’ve got to share your soul and conscience with people and show them who you are, and not be afraid of it.

- Howard Schultz

Keep in mind, hurting people often hurt other people as a result of their own pain. If somebody is rude and inconsiderate, you can almost be certain that they have some unresolved issues inside. They have some major problems, anger, resentment, or some heartache they are trying to cope with or overcome. The last thing they need is for you to make matters worse by responding angrily.

- Joel Olsteen

There is no monopoly on becoming a millionaire. If you’re jealous of those with more money, don’t just sit there and complain – do something to make more money yourself.

- Gina Rinehart

For 20-plus years I looked at thousands of storyboard for corporate and product ads, and I never allowed one advertisement on the air that I didn’t like.

- Jack Welch

Does that mean that we should never hire or promote an inexperienced manager who had not already learned to do what needs to be done in this assignment? The answer: it depends. In a start-up company where there are no processes in place to get things done, then everything that is done must be done by individual people–resources. In this circumstance, it would be risky to draft someone with no experience to do the job–because in the absence of processes that can guide people, experienced people need to lead. But in established companies where much of the guidance to employees is provided by processes, and is less dependent upon managers with detailed, hands-on experience, then it makes sense to hire or promote someone who needs to learn from experience.

- Clayton M. Christensen

It is possible to know all there is to know about a subject—medicine, for example—but if you don’t have M.D. at the end of your name, few will listen. The M.D. is what I term a credibility indicator.” The so-called expert with the most credibility indicators, whether acronyms or affiliations, is often the most successful in the marketplace, even if other candidates have more in-depth knowledge. This is a matter of superior positioning, not deception.

- Timothy Ferriss

Never automate something that can be eliminated, and never delegate something that can be automated or streamlined. Otherwise, you waste someone else’s time instead of your own, which now wastes your hard-earned cash. How’s that for incentive to be effective and efficient?

- Timothy Ferriss

Even working remotely should be avoided, because misalignment can creep in whenever colleagues aren’t together full-time, in the same place, every day.

- Peter Thiel

I do have my ducks in line if I want to do it, but I’d love to see the Republicans pick somebody that was going to win and take over this country and frankly, to use the expression, ‘Make America great again.’

- Donald Trump

No matter how many times people say it – ‘Oh, I’m just writing this for myself’ ‘Oh, I’m just doing this for myself’ – nobody’s doing it for themselves! You’re doing it for an audience. So whether I’m performing or writing a book or playing music, it’s definitely to be put out there and to be received in some way, definitely.

- Steve Martin

Money isn’t everything… but it ranks right up there with oxygen.

- Zig Ziglar

We can never own property (because of property taxes) we can just control it (by renting it from the government by paying taxes).

- Robert Kiyosaki

In the years to come, that lure of partnership helped us attract a lot of good managers, but I don’t believe that we ever had one who bought more stock than Willard. And of course he feels pretty good about it today. – Sam Walton (on human resources, hiring, early history of Wal-Mart)

- Sam Walton

Thoughts mixed with definiteness of purpose, persistence, and a burning desire are powerful things.

- Napoleon Hill

I do not believe a man can ever leave his business. He ought to think of it by day and dream of it by night.

- Henry Ford

If you’ll dare to take your mind off your troubles, get your mind off your own needs and, instead, seek to be a blessing to other people, God will do more for you than you could even ask or think.

- Joel Olsteen

Foreplay, cuddling – a Jedi craves not these things.

- Yoda

Going the extra mile is the action of rendering more and better service than that for which you are presently paid. When you go the extra mile, the Law of Compensation comes into play.

- Napoleon Hill

Once you’ve engaged with an organization or a relationship or a community, you owe it to your team to start. To initiate. To be the one who makes something happen. To do less is to steal from them. If you hide your spark, bury your ideas, keep your questions and notions from the team, you have hurt them as badly as if you had stolen a laptop and fenced it on eBay.

- Seth Godin

There was a moment when I was watching Martin Lawrence and Will Smith in ‘Badboys’ that I felt, you know, inspired. I don’t know if I was proud, because so many people do the work. Everyone’s part of a team that develops over the years and gives people chances. There have been some good moments watching people develop.

- Russell Simmons

If you can’t communicate and talk to other people and get across your ideas, you’re giving up your potential.

- Warren Buffett

A man must be big enough to admit his mistakes, smart enough to profit from them, and strong enough to correct them.

- John C. Maxwell

I would argue heavily that the time that has been allocated to social used to come from television, and people are benefitting from it. People who are saying, ‘Aw, you’re spending all your time on Facebook, or all your time on Twitter,’ I’d like to understand what the person used to do with that time.

- Gary Vaynerchuk

Frank Wells 1888 instruction to his agents: The most polite and gentlemanly treatment of all customers, however insignificant in their business, is insisted upon. Proper respect must be shown to all – let them be men, women or children, rich or poor, white or black – it must not be forgotten, that the company is dependent on these people for its business.

- Frank Wells

Google’s done a super good job on search. Apple’s done a great job on the iPod.

- Bill Gates

To my mind the old masters are not art, their value is in their scarcity.

- Thomas Edison

I think it’s a problem that we don’t have more companies like Facebook. It shouldn’t be the only company that’s doing this well.

- Peter Thiel

If you think you are leading and turn around to see no one following, then you are just taking a walk.

- Benjamin Hooks

My philosophy is that not only are you responsible for your life, but doing the best at this moment puts you in the best place for the next moment.

- Oprah Winfrey

What separates people is not the presence or absence of difficulty, but how they deal with the inevitable difficulties of life.

- Admiral Jim Stockdale

About half of our wives do not work outside the home. The number-one occupation for those wives who do work is teacher.

- Thomas J Stanley

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