Southwest Airlines is successful because the company understands it’s a customer service company. It also happens to be an airline.
- Harvey Mackay
Notable Quotables
Instead of condemning people, let’s try to understand them. Let’s try to figure out why they do what they do. That’s a lot more profitable and intriguing than criticism; and it breeds sympathy, tolerance and kindness. To know all is to forgive all.
- Dale Carnegie
My new favorite word is ‘awkward.’…The reason we need to be in search of awkward is that awkward is the barrier between us and excellence, between where we are and the remarkable. If it were easy, everyone would have done it already, and it wouldn’t be worth the effort.
- Seth Godin
An enterprise shall take care of the people’s livelihood, through thick and thin…
- Cheng Yu-tung
I trust that everything happens for a reason, even when we’re not wise enough to see it.
- Oprah Winfrey
By the time we see that climate change is really bad, your ability to fix it is extremely limited… The carbon gets up there, but the heating effect is delayed. And then the effect of that heat on the species and ecosystem is delayed. That means that even when you turn virtuous, things are actually going to get worse for quite a while.
- Bill Gates
Nothing good ever happens after 9:00 PM.
- Andy Pearson
Unfortunately, there seems to be far more opportunity out there than ability…. We should remember that good fortune often happens when opportunity meets with preparation.
- Thomas Edison
No alibi will save you from accepting the responsibility.
- Napoleon Hill
I made a conscious decision not to tell anyone in my life. Now I tell people–don’t tell anyone your idea until you have invested enough of yourself in it that you are not going to turn back. When a person has an idea at that conception moment, it is the most vulnerable–one negative comment could knock you off course.
- Sara Blakely
If I prophesy my future I want to prophesy something good. I’m not saying what I feel. I’m not saying what it looks like in the real world. No, I’m saying what God says about me.
- Joel Olsteen
The one thing coaches cannot tolerate… is the individual who grows arrogant because he excelled at a lower level and believes he has nothing else to learn.
- Zig Ziglar
The response to the Starbucks brand has been phenomenal in our international markets.
- Howard Schultz
When we had seventy-five stores in Arkansas, seventy-five in Missouri, eighty in Oklahoma, whatever, people knew who we were, and everybody except the merchants who weren’t discounting looked forward to our coming to their town.
- Sam Walton
I deal with more practical issues of the Bible.
- Joel Olsteen
I cannot remember a moment in my life when I have not felt the love of my family that would have killed for each other – and we still are. x
- Richard Branson
Casino gambling is colorful and dramatic and theatrical.
- Stephen Wynn
Another challenge is a phenomenon that I call the Law of Crappy People. The Law of Crappy People states: For any title level in a large organization, the talent on that level will eventually converge to the crappiest person with the title.
- Ben Horowitz
A right delayed is a right denied.
- Martin Luther King Jr.
Most business people today are not going to invest in the uncertainty that exists in America.
- Howard Schultz
you don’t need to understand any of the biology, just as you don’t need to understand radiation to use a microwave oven.
- Timothy Ferriss
If you’re going to have to swallow a frog, you don’t want to have to look at that sucker too long!
- Zig Ziglar
Companies win when their managers make a clear and meaningful distinction between top- and bottom-performing businesses and people, when they cultivate the strong and cull the weak. Companies suffer when every business and person is treated equally and bets are sprinkled all around like rain on the ocean.
- Jack Welch
The politics of partisanship and the resulting inaction and excuses have paralyzed decision-making, primarily at the federal level, and the big issues of the day are not being addressed, leaving our future in jeopardy.
- Michael Bloomberg
Strategic quitting is the secret of successful organizations.
- Seth Godin
Every moment in business happens only once. The next Bill Gates will not build an operating system. The next Larry Page or Sergey Brin won’t make a search engine. And the next Mark Zuckerberg won’t create a social network. If you are copying these guys, you aren’t learning from them.
- Peter Thiel
Los mitos y los sueños proceden del mismo lugar… Un mito es el sueño de una sociedad.
- Joseph Campbell
I’ve already figured out when I’m going to be No. 2 and No. 1.
- Sheldon Adelson
I would rather entertain and hope that people learned something than educate people and hope they were entertained.
- Walt Disney
What a great thrill it will be for fans of all generations to see these NASCAR superheroes together again at Atlanta Motor Speedway. With 405 victories between them, each and every one played an integral role in making NASCAR the tremendous success it is today.
- Ed Clark
An economy is not a complicated thing, it just has a lot of moving parts.
- Ray Dalio
We’re trying to identify the key influencers and make them distribution points.
- Jack Dorsey
The invaders brought into Britain a principle common to all Germanic tribes, namely, the use of the money power to regulate all the legal relations of men. If there was any equality it was equality within each social grade. If there was liberty it was mainly liberty for the rich. If there were rights they were primarily the rights of property. There was no crime committed which could not be compounded by a money payment.
- Winston Churchill
Whether it’s Google or Apple or free software, we’ve got some fantastic competitors and it keeps us on our toes.
- Bill Gates
You can have everything in life you want, if you will just help other people get what they want.
- Zig Ziglar
My worry about the New York Times is that it’s got the only position as a national elitist general-interest paper. So the network news picks up its cues from the Times. And local papers do too. It has a huge influence. And we’d love to challenge it.
- Rupert Murdoch
Not every Apple product makes a big enough difference to me to get instantly, although many do.
- Steve Wozniak
I… had no need for cheering dreams,” he wrote. Facts are better than dreams.
- James C. Collins
Manufacture, don’t just trade. There’s money in manufacturing even though it is capital intensive.
- Aliko Dangote
Success is due to our stretching to the challenges of life. Failure comes when we shrink from them.
- John C. Maxwell
A lovely nook of forest scenery, or a grand rock, like a beautiful woman, depends for much of its attractiveness upon the attendance sense of freedom from whatever is low; upon a sense of purity and of romance.
- P.T. Barnum
For any business to grow, individuals must be accountable for each of the systems, and a general overall director must be in charge of making sure all the systems operate at the highest capacity.
- Robert Kiyosaki
Trust but Verify.
- Ronald Reagan
Find a job that you will be happy with and work hard at.
- Lee Shau Kee
Mickey Mouse is, to me, a symbol of independence. He was a means to an end.
- Walt Disney
You can’t manage what you can’t measure.
- W. Clement Stone
If it didn’t happen in your life before, then you’re not paying attention you don’t think it’s possible. But almost all important events never happen in your life before.
- Ray Dalio
What destroys more self-confidence than any other educational thing in America is being assigned to some remedial math when you get into some college, and then it’s not taught very well and you end up with this sense of, ‘Hey, I can’t really figure those things out.’
- Bill Gates
Attitude is a little thing that makes a big difference.
- Winston Churchill
People think, ‘Jack, you do too much.’
- Jack Ma
The most important thing in communication is to hear what isn’t being said.
- Peter Drucker
The Group adopts a two-pronged strategy in its business development in mainland China. In the prime cities, the Group targets those prime sites with heavy pedestrian flow and easy access for development into large-scale complexes of exceptional design and quality. In the second-tier cities, which are mostly provincial capitals or municipalities with a preponderance of middle class residents, the Group focuses on large-scale developments so as to achieve an efficient use of land as well as long-term appreciation in property value.
- Lee Shau Kee
Those who can win a war well can rarely make a good peace and those who could make a good peace would never have won the war.
- Winston Churchill
Let’s test the Shakespearean model in the real world. Imagine a production called Gates and Schmidt, based on Romeo and Juliet. Montague is Microsoft. Capulet is Google. Two great families, run by alpha nerds, sure to clash on account of their sameness.
- Peter Thiel
For a rich and reasonably successful guy, it is impossible not to enjoy your job; otherwise, why would you spend so much time and effort doing it? I am a great fan of Norilsk, and I like this kind of challenge.
- Vladimir Potanin
An idea that can change the course of the company can come from anywhere.
- Jack Dorsey
Politics is not a game. It is an earnest business.
- Winston Churchill
I always seem to get inspiration and renewed vitality by contact with this great novel land of yours which sticks up out of the Atlantic.
- Winston Churchill
Oracle’s got 100+ enterprise applications live in the #cloud; today, SAP’s got nothin’ but SuccessFactors until 2020.
- Larry Ellison
The CIA will only hire people with impeccable credentials to be a translator. ‘Impeccable credentials’ means you’ve never lived outside the United States.
- Michael Bloomberg
We have not journeyed all this way because we are made of sugar candy.
- Winston Churchill
You have a real chance to make an impact, but you have to do it in the first 90 days. Otherwise they’ll think it’s going to be business as usual.
- David Novak
The truth of Moore’s law has made remarkable things possible. On the software side, I think natural user interfaces in all their forms are equally significant.
- Bill Gates
Washington is unpredictable these days.
- Stephen Wynn
The power of an air force is terrific when there is nothing to oppose it.
- Winston Churchill
The most frightful of all spectacles is the strength of the civilization without its mercy.
- Winston Churchill
India has over 20 percent of the kids born in the world. And they move around a lot.
- Bill Gates
The fear of loss is greater than the desire for gain.
- Zig Ziglar
Pareto’s Law can be summarized as follows: 80% of the outputs results from 20% of the inputs.
- Timothy Ferriss
The most important thing to understand is that the job of a big company executive is very different from the job of a small company executive. When I was managing thousands of people at Hewlett-Packard after the sale of Opsware, there was an incredible number of incoming demands on my time. Everyone wanted a piece of me. Little companies wanted to partner with me or sell themselves to me, people in my organization needed approvals, other business units needed my help, customers wanted my attention, and so forth. As a result, I spent most of my time optimizing and tuning the existing business. Most of the work that I did was “incoming.” In fact, most skilled big company executives will tell you that if you have more than three new initiatives in a quarter, you are trying to do too much. As a result, big company executives tend to be interrupt-driven. In contrast, when you are a startup executive, nothing happens unless you make it happen. In the early days of a company, you have to take eight to ten new initiatives a day or the company will stand still. There is no inertia that’s putting the company in motion. Without massive input from you, the company will stay at rest.
- Ben Horowitz
If you have an important point to make, don’t try to be subtle or clever. Use a pile driver. Hit the point once. Then come back and hit it again. Then hit it a third time – a tremendous whack.
- Winston Churchill
Talent grips us. We are overtaken by the beauty of Michelangelo’s sculpture, riveted by Mariah Carey’s angelic voice, doubled over in laughter by the comedy of Robin Williams, and captivated by the on screen performances of Denzel Washington.
- John C. Maxwell
Stubborn isn’t a word I would use to describe myself, pigheaded is more appropriate.
- Michael Bloomberg
Many of life’s failures are experienced by people who did not realize how close they were to success when they gave up.
- Thomas Edison
A good culture is like the old RIP routing protocol: Bad news travels fast. Good news travels slow.
- Ben Horowitz
The goal is to be able to live your life the way Michael Jordan played basketball, or Marvin Gaye sang a song. To be able to feel the way you feel when you laugh at a joke, but to feel that way all the time.
- Russell Simmons
Xiaomi looks a bit like Apple but is really more like Amazon with some elements of Google.
- Lei Jun
Don’t be different just to be different. Be different to be better.
- Seth Godin
Our success has really been based on partnerships from the very beginning.
- Bill Gates
Execution begins with a vision and your people saying, I understand it. I’m excited about it. I can help make it happen.
- David Novak
Over the course of your career, your Detroit will surely call you at one point or another. If you can go, that’s great. If you can’t, make peace with the reasons why.
- Jack Welch
The market … demands a signal from you that you’re serious, powerful, accepted, and safe.
- Seth Godin
We don’t live in a normal world, we live under a power law.
- Peter Thiel
If you’re a surfer, you just want to surf. You don’t know if anyone’s going to see you, and you don’t really care if they see you. You just live for that feeling.
- Jerry Seinfeld
People that call old leads, drive old cars.
- Jason Bailey
Above all, you want to create something you’re proud of. This has always been my philosophy of business. I can honestly say that I have never gone into any business purely to make money. If that is the sole motive, then I believe you are better off not doing it.
- Richard Branson
Why talk about what we want? That is childish. Absurd. Of course you are interested in what you want. You are eternally interested in it. But no one else is. The rest of us are just like you: we are interested in what we want.
- Dale Carnegie
We were looking to guide and help people who want to start small businesses.
- David Nilssen
I’m sorry that we have to have a Washington presence. We thrived during our first 16 years without any of this. I never made a political visit to Washington and we had no people here. It wasn’t on our radar screen. We were just making great software.
- Bill Gates
Often, out of our greatest rejection comes our greatest direction.
- Joel Olsteen
Japanese businesspeople and companies are lacking in individuality.
- Tadashi Yanai
In the end, people are persuaded not by what we say, but by what they understand.
- John C. Maxwell
Unless you have perfectly conventional beliefs, it’s rarely a good idea to tell everybody everything that you know. So who do you tell? Whoever you need to, and no more. In practice, there’s always a golden mean between telling nobody and telling everybody—and that’s a company. The best entrepreneurs know this: every great business is built around a secret that’s hidden from the outside.
- Peter Thiel
Excellence isn’t achieved without inspiration and perspiration. You’ve got to have both.
- George Foreman
Be the change you wish to see in the world.
- Mahatma Gandhi
Successful leadership calls for mastery of details of the leader’s position.
- Napoleon Hill
I started, actually, to make my first animated cartoon in 1920. Of course, they were very crude things then and I used sort of little puppet things.
- Walt Disney
The legendary French aviation pioneer and author Antoine de Saint-Exupéry wrote: I have no right to say or do anything that diminishes a man in his own eyes. What matters is not what I think of him, but what he thinks of himself. Hurting a man in his dignity is a crime.
- Dale Carnegie
Great design = getting people to do what you want.
- Seth Godin
Where did your art go while you were tweeting?
- Seth Godin





