You don’t need a big close, as many sales reps believe. You risk losing your customer when you save all the good stuff for the end. Keep the customer actively involved throughout your presentation, and watch your results improve.
- Harvey Mackay
Notable Quotables
Harnessing steam power required many innovations, as William Rosen chronicles in the book ‘The Most Powerful Idea in the World.
- Bill Gates
I had a TV set and a typewriter and that made me think a computer should be laid out like a typewriter with a video screen.
- Steve Wozniak
The soul of business is not making money but making people happy.
- Aliko Dangote
I try to live what I teach. A lot of things come against us in life, but we should try to find something to be grateful for, and see each day as a gift.
- Joel Olsteen
My goal was never to just create a company. A lot of people misinterpret that, as if I don’t care about revenue or profit or any of those things. But what not being just a company means to me is not being just that – building something that actually makes a really big change in the world.
- Mark Zuckerberg
I don’t have all the answers.
- Joel Olsteen
However old or young, have a mindset that enables us to capture all the opportunities that changes in the world are bringing to us.
- Cheng Yu-tung
We are not in the business of iron ore. Whatever captive iron ore sources we have, we use it to make steel.
- Lakshmi Mittal
I think my greatest moment in business was when the first Southwest airplane arrived after four years of litigation, and I walked up to it and I kissed that baby on the lips and I cried.
- Herb Kelleher
We are consolidating our position as one of the leading technology companies in the automotive industry. Research and development expenditure of another 6 percent of our sales or around €2.1 billion is fueling our capacity for innovation. There are very few companies in the industry that are able to operate in these dimensions.
- Elmar Degenhart
I’m a creative guy. And I only do businesses as a result of like I’ve – I’m try to find what my gifts are and give them immediately. As soon as I get them and I understand, I give them back.
- Russell Simmons
Well I think that there’s a very thin dividing line between success and failure. And I think if you start a business without financial backing, you’re likely to go the wrong side of that dividing line.
- Richard Branson
I just think that trusting God means we’re going to have unanswered questions, and God is so much bigger than us, we’re never going to understand them all.
- Joel Olsteen
The profile of homebuyers in Hong Kong is becoming more diverse and a wider range of marketing channels is thus needed to promote the Group’s Hong Kong property projects.
- Lee Shau Kee
The mission announces exactly where you are going, and the values describe the behaviors that will get you there.
- Jack Welch
Positive energy is the ability to get other people revved up. People who energize can inspire their team to take on the impossible and enjoy the hell out of doing it. In fact, people would arm wrestle for a chance to work with them.
- Jack Welch
Remember that a person’s name is to that person the sweetest and most important sound in any language.
- Dale Carnegie
Clear your mind must be, if you are to find the villains behind this plot.
- Yoda
I once asked General Eisenhower’s son, John, if his father ever nourished resentments. No,” he replied, Dad never wastes a minute thinking about people he doesn’t like.
- Dale Carnegie
I didn’t like the way it looked in white trousers, and I couldn’t find anything to work underneath them.
- Sara Blakely
If you’re not one or two in the market, you don’t make money. The market leaders make the money.
- Jack Welch
I believe that the science of chemistry alone almost proves the existence of an intelligent creator.
- Thomas Edison
There is tremendous stress these days on liking people, helping people, getting along with people, as qualifications for a manager. These alone are never enough. In every successful organization there is one boss who does not like people, who does not help them, and who does not get along with them. Cold, unpleasant, demanding, he often teaches and develops more men than anyone else. He commands more respect than the most likable man ever could. He demands exacting workmanship of himself as well as of his men. He sets high standards and expects that they will be lived up to. He considers only what is right and never who is right. And though often himself a man of brilliance, he never rates intellectual brilliance above integrity in others. The manager who lacks these qualities of character—no matter how likable, helpful, or amiable, no matter even how competent or brilliant—is a menace and should be adjudged “unfit to be a manager and a gentleman.
- Peter Drucker
That was so much fun. It’s been such a neat experience racing with these guys.
- Ed Clark
Americans mythologize competition and credit it with saving us from socialist bread lines. Actually, capitalism and competition are opposites. Capitalism is premised on the accumulation of capital, but under perfect competition all profits get competed away.
- Peter Thiel
Good action today will produce good living tomorrow.
- Zig Ziglar
I’m in two modes when I’m on Lanai: In engineering mode, I’m trying to find the right place for the reservoir and the desalination plant, and looking at designs for new hotel rooms. The rest of the time, I’m in decompression mode. I’m on Hulopoe Beach, going for a swim, or on my paddleboard surrounded by 100 spinner dolphins.
- Larry Ellison
In 20 years from now we will all be able to click and watch TV.
- Reed Hastings
The internet had yet to take off, partly because its commercial use was restricted until late 1992 and partly due to the lack of user-friendly web browsers.
- Peter Thiel
I cut the feet out of my control top pantyhose one night, threw them on under my white pants and realized that the toning and shaping was perfect and that the hosiery material is thin enough that I could make shape wear out of it.
- Sara Blakely
The thing about the banjo is, when you first hear it, it strikes many people as ‘What’s that?’ There’s something very compelling about it to certain people; that’s the way I was; that’s the way a lot of banjo players and people who love the banjo are.
- Steve Martin
But use the opposite technique – be liberal with your encouragement, make the thing seem easy to do, let the other person know that you have faith in his ability to do it, that he has an undeveloped flair for it – and he will practise until the dawn comes in the window in order to excel.
- Dale Carnegie
It is a fine game to play – the game of politics – and it is well worth waiting for a good hand before really plunging.
- Winston Churchill
Nobody kicks a dead dog.
- Dale Carnegie
People who understand the power law will hesitate more than others when it comes to founding a new venture: they know how tremendously successful they could become by joining the very best company while it’s growing fast.
- Peter Thiel
There are really two things that have to occur in order for a new technology to be affordable to the mass market. One is you need economies of scale. The other is you need to iterate on the design. You need to go through a few versions.
- Elon Musk
Tip 49 – The trip to success should be as much fun as arriving at the destination.
- Jack Nadel
And I keep saying, whether you like the president or not, everybody has to pull together and help the president because, as the president goes, so goes the country, as the country goes, so goes your job, your ability to feed your family, your government.
- Michael Bloomberg
Most discussions of decision making assume that only senior executives make decisions or that only senior executives’ decisions matter. This is a dangerous mistake.
- Peter Drucker
t’s better to hang out with people better than you. Pick out associates whose behavior is better than yours and you’ll drift in that direction.
- Warren Buffett
Creation is a better means of self-expression than possession; it is through creating, not possessing, that life is revealed.
- Vida D. Scudder
You can change everything about your business by changing your thinking about your business.
- Zig Ziglar
Capital punishment is as fundamentally wrong as a cure for crime as charity is wrong as a cure for poverty.
- Henry Ford
It’s not enough to use information for something”—it needs to be immediate and important.
- Timothy Ferriss
PRINCIPLE 1 The only way to get the best of an argument is to avoid it. PRINCIPLE 2 Show respect for the other person’s opinions. Never say, You’re wrong.” PRINCIPLE 3 If you are wrong, admit it quickly and emphatically. PRINCIPLE 4 Begin in a friendly way. PRINCIPLE 5 Get the other person saying yes, yes” immediately. PRINCIPLE 6 Let the other person do a great deal of the talking. PRINCIPLE 7 Let the other person feel that the idea.
- Dale Carnegie
It’s easier for investors and bosses to spend time and money going after a proven market, even though proven markets are the hardest to break into.
- Seth Godin
Social networks do best when they tap into one of the seven deadly sins. Facebook is ego. Zynga is sloth. LinkedIn is greed.
- Reid Hoffman
School districts in the US don’t adopt technology very quickly.
- Reed Hastings
Fear is the Fatal killer of Desire.
- Zig Ziglar
I have Internet fame. Real fame is more intense.
- Gary Vaynerchuk
As much as I love crisp, clean whites, there’s always a time for rich but balanced Chardonnays with oak, especially at Thanksgiving.
- Gary Vaynerchuk
The habit of doing more than paid for. One of the penalties of leadership is the necessity of willingness upon the part of the leader to do more than he requires of his followers.
- Napoleon Hill
Doing a mall is not only construction of the physical place, what’s important is the merchandising mix.
- Henry Sy
If you believe as I do that you were born to win, you’re going to have to find your fears and start facing them.
- Zig Ziglar
We believe our growth rate indicates that Cisco continues to gain market share against our traditional competitors in most product sectors.
- John Chambers
I’m not doing my philanthropic work, out of any kind of guilt, or any need to create good public relations. I’m doing it because I can afford to do it, and I believe in it.
- George Soros
I worked with many departments in China to organise a ‘One million farmer’ programme. The scheme trained them to learn professional skills.
- Lee Shau Kee
The hazards of imitative competition may partially explain why individuals with an Asperger’s-like social ineptitude seem to be at an advantage in Silicon Valley today.
- Peter Thiel
People are chasing cash, not happiness. When you chase money, you’re going to lose. You’re just going to. Even if you get the money, you’re not going to be happy.
- Gary Vaynerchuk
It takes a leader to create momentum. Followers catch it. And managers are able to continue it once it has begun. But creating it requires someone who can motivate others, not who needs to be motivated. Harry Truman once said, If you can’t stand the heat, get out of the kitchen. But for leaders, that statement should be changed to, If you can’t make some heat, get out of the kitchen.
- John Maxwell
My saddlebags are why Spanx exist! Now that I have a baby I also have a muffin top.
- Sara Blakely
If failure is not an option, then neither is success.
- Seth Godin
When it comes to social consequences, they’ve got all different people acting in different ways, very difficult to even have a proper criterion of success. So, it’s a difficult task.
- George Soros
The truth of Moore’s law has made remarkable things possible. On the software side, I think natural user interfaces in all their forms are equally significant.
- Bill Gates
Those people behind the mosque have to respect, have to appreciate and have to defer to the people of New York. The wound is still there. Just because the wound is healing you can’t say, ‘Let’s just go back to where we were pre-9/11.
- Prince Al Waleed Bin Talal Alsaud
We shall show mercy, but we shall not ask for it.
- Winston Churchill
When plans appear into your mind, they will probably flash into your mind through the sixth sense, in the form of an inspiration. This inspiration may be considered a direct telegram, or message from infinite intelligence. Treat it with respect, and act upon it as soon as you receive it. Failure to do this is fatal to your succeess.
- Napoleon Hill
Maintaining a consistent platform also helps improve product support – a significant problem in the software industry.
- Bill Gates
You can’t depend on polls.
- Michael Bloomberg
When you are tough on yourself, life is going to be infinitely easier on you.
- Zig Ziglar
I am not interested in picking up crumbs of compassion thrown from the table of someone who considers himself my master. I want the full menu of rights.
- Bishop Desmond TuTu
I’ve had great fun turning quite a lot of different industries on their head and making sure those industries will never be the same again, because Virgin went in and took them on.
- Richard Branson
Our mail product, Hotmail, is the market leader globally.
- Steve Ballmer
I am wired like a CEO and care a great deal about the bottom line, but I care about my customers even more than that. That’s always been my competitive advantage.
- Gary Vaynerchuk
I can’t really comment on rumors.
- Larry Page
The greatest of all mistakes is to do nothing because you think you can only do a little.
- Zig Ziglar
London, a city where creativity and innovation have always flourished, provides a significant home for Starbucks and a significant gateway into Europe.
- Howard Schultz
Zynga is about fun. Fun is important. Fun is good. And to have the ability to do something fun for 10 or 15 minutes that’s right at your fingertips and involves your friends, well, that’s better than television in terms of social connectivity.
- Reid Hoffman
Unemployment in America today is too high. And part of the reason, unfortunately, is that many companies cannot fill the high-skilled jobs increasingly at risk of going overseas.
- Michael Bloomberg
When one person yells the other should listen. When two people yell, there’s no communication.
- Dale Carnegie
Tell your child, your spouse, or your employee that he or she is stupid or dumb at a certain thing, has no gift for it, and is doing it all wrong, and you have destroyed almost every incentive to try to improve.
- Dale Carnegie
I think so many people are reactive… they see things in a short term way they’re right up against it.
- Ray Dalio
Forty-five years ago, when I was 18, I came to San Francisco by boat and took two weeks to get here. I had a great impression. I think San Francisco is the welcoming gate for people from Asia.
- Tadashi Yanai
SPAM is taking e-mail, which is a wonderful tool, and exploiting the idea that it’s very inexpensive to send mail.
- Bill Gates
I am a man who has always needed heros.
- Phil Knight
All you need in this life is ignorance and confidence, and then success is sure.
- Mark Twain
Faith is about trusting God when you have unanswered questions.
- Joel Olsteen
Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you’ve got.
- Peter Drucker
Oracle’s got 100+ enterprise applications live in the #cloud; today, SAP’s got nothin’ but SuccessFactors until 2020.
- Larry Ellison
Ill Health (though not taking care of one’s body).
- Napoleon Hill
I said one time that it shouldn’t matter who counts to 30 for filling up retail prescriptions, and I caught a lot of grief for that, and probably rightfully so. But that wasn’t the point. The point is that putting pills in a bottle doesn’t change health outcomes. It doesn’t matter whether you get your pills at Walgreen or CVS or Kroger. The reality is: What happens with that process? Who is taking care of that patient? It’s not counting pills and sticking them in bottles. That doesn’t add any value.
- George Paz
Long-term planning is often undervalued by our indefinite short-term world.
- Peter Thiel
People who sell advertising are called “account executives.” People who sell customers work in “business development.” People who sell companies are “investment bankers.” And people who sell themselves are called “politicians.” There’s a reason for these redescriptions: none of us wants to be reminded when we’re being sold.
- Peter Thiel
When you are a leader, your job is to have all the questions. You have to be incredibly comfortable looking like the dumbest person in the room. Every conversation you have about a decision, a proposal, or a piece of market information has to be filled with you saying, “What if?” and “Why not?” and “How come?
- Jack Welch
You have to keep your goal in mind and never lose sight of it. I envisioned myself winning the heavyweight title for ten years before I actually captured it. If you’re not driven to do your best, you’ll never reach the level of excellence in your life.
- George Foreman
Being a leader gives you charisma. If you look and study the leaders who have succeeded, that’s where charisma comes from, from the leading.
- Seth Godin
Think of the transformation as a process of buildup followed by breakthrough, broken into three broad stages: disciplined people, disciplined thought, and disciplined action. Within each of these three stages, there are two key concepts, shown in the framework and described below. Wrapping around this entire framework is a concept we came to call the flywheel, which captures the gestalt of the entire process of going from good to great.
- James C. Collins
Believe in your idea, trust your instincts, and don’t be afraid to fail. It took me two years from the time I had the idea for Spanx until the time I had a product in hand ready to sell into stores. I must have heard the word “no” a thousand times. If you believe in your idea 100%, don’t let anyone stop you! Not being afraid to fail is a key part of the success of Spanx.
- Sara Blakely
I was about twenty and the Beatles were meditating and I heard about it and they had a center in New York and I came to the center and I learned about it.
- Ray Dalio
